Grabmore — toshiba canvio wireless adapter for external hard drives (hdww100xkwf1) | |||
Dear Sir/Mam, I had purchased “Toshiba Canvio Wireless Adapter for External Hard Drives (HDWW100XKWF1)” from an online website called “Grabmore.in” on 26th Jul’2017. Till today I have not received this item. In-fact grabmore website shows that “Verification pending for credit”. They have only one customer service number “[protected]” which goes continuously out of coverage area. There is no reply from their customer service email too ([protected]@grabmore.in ). I approached my bank and raised a CC dispute. This is what I got to hear from them. Email ID : cc.[protected]@hdfcbank.com Dear Mr. Gomes, Thank you for writing to us. This is with reference to your e-mail regarding the charge of Rs. 2, 238.28 on 26-Jul-2017 at M/s PAYTM MOBILE SOLUT INR WWW.PAYTM.IN IN . We understand your concern regarding the above said transaction. we confirm that transaction has been successfully processed to your card account at our end basis the instruction received from the merchant. Transaction Date Settlement Date Amount Auth code ARN 26-Jul-2017 27-Jul-2017 2, 238.28 018154 74766517207729052797286 We regret our inability to furnish any further details in this regards. We request you to contact merchant with above details and provide us with a letter/mail confirmation from the merchant confirming that they are not in receipt of the payment from HDFC Bank. In the absence of these documents, we regret our inability to credit your card account for the above transaction. Kindly quote the query reference number for this e-mail: [protected] . Incase you seek further assistance or clarification, please feel free to contact our Phone Banking Officers at any of our 24 hour Call Center telephone numbers mentioned in the below URL. http://www.hdfcbank.com/personal/find-your-nearest/find-phone-banking?ifn=no Assuring you of our best service at all times. Regards, Avinash Officer Credit Cards Correspondence I’m also attaching the screenshots of grabmore website for you to investigate and get me a compensation. Thank you John Gomes [protected] Was this information helpful? | |||
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