| Address: | Grand Vivanta Vacations Pvt. Ltd. D-27, Level 3, Lajpat Nagar - 2 Central Market, New Delhi - 110024 | | Website: | grandvivanta.com |
I purchased package from Arvind(Manager) Grand Vivanta, he promised some special offers at the time of booking and on the basis of that, I paid 55k to them.
They offered 4 night stay along with 12k Shopper stops voucher and 60 days cancellation policy along with Asia and Dubai hotel booking options with this package but the email which their company sent, that was totally different.
I tried to call him and company support although sent them 3 emails but no response from their end. Although when I tried to book hotel on august long weekend, they told they are sold out although Arvind made commitment, he will do the booking for sure.
At the last Arvind told to put request for refund as my money is in safe (This is how company treat their customers). I have all the recordings with me along with communication which happened with company employees time to time.
So I need refund for my money or company to fulfill their commitment. Was this information helpful? | 
