Grand Vivanta — Sold fraud travel package

I am also Bangalore based and a victim of Grand vivanta. They harrassed me mentally and physically. Please help in getting my refund. Their sales team made fake promises and now they are not responding to call. They called us in Double tree suites Hilton, Sarjapur road and sold the package in 1 lakh 60 thousand. I asked for refund within 10 days as per agreement, but they are denying for any such refund.

Please help me in getting my refund. They don't reply to calls. Manisha and Komal from their costumer care team are harrassing me over phone that i will get a call back.