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Great Eastern Appliances Complaints & Reviews

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Last updated Mar 13, 2024
Complaints 518
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'Technocity', 15B, Sarat Bose Road
Kolkata
Kolkata District
West Bengal
India
700020

Great Eastern Appliances reviews & complaints page 14

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P
pawanray
from Kolkata, West Bengal
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panasonic smart led not delivered on time

Address:Howrah, West Bengal, 711109

I had purchased a panasonic th-43fs630d smart led tv on 20th july '18 from 'great eastern kajipara howrah'. The sales person mr. Avijit sen ([protected]) had promised me to deliver on the next day but somehow he could not. And again it was not delivered on 22nd july too and giving too many unprofessional excuse to me. Even my emi started from 21st july....
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P
Prithwish Sen
from Tamluk, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

delay in delivering product.. poor service

Address:Kolkata, West Bengal, 700036

We bought a Whirlpool refrigerator from Great eastern Sinthi Branch on 19.07.18.. We requested the product to be delivered on the next day 20.07.18. But We didn't get the product upto 21.07.18.Even I personally visited the branch on 21.07.18. The ISD informed us they forgot to load the fridge on delivery van The ISD Mr Biswanath Kayal totally misguided us regarding the delivery of the refrigerator.We feel deeply disgusted...
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Girish Dangi
from Delhi, Delhi
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ac not working

Address:313001

Dear sir, we buy 3 ac's in Feb 2018 from your udaipur branch situated at Opp BN College PIN CODE-313001 but now they are not working properly and from them water coming continuously.

we called the company service man but they are demanding service charge but tell me one thing sir we purchased ac's i feb month and its only july running then how he can demand for service charge as its only few months...
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Dr Rajeev Mudkavi
from Jaipur, Rajasthan
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complain

Address:Jaipur, Rajasthan, 302021

We were.sold.an.ac which has problems.from day 1.
It has stopped.working after 2.months.O general A/c that we paid.40000 for.
After contacting the jaipur area head and o General heads, It's been 8 days and no.answer.from anyone.
All of them not.picking our.calls and rejecting our emails too.
We.were.told.by their own authorized engineer that it's a manufacturing defect which we were complaining of from the night...
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R
rumee1978
from Kolkata, West Bengal
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delivery of refrigerator

I bought whirlpool vitamagic pro 200ltr refrigerator from your shop on 12.7.18.bt they cant delivery till now.in my shipping address they mistake the pincode.bt I'll suffer for it.and salesmanship is toooo much poor.when the money has given they are completely changed.they cant receive phones.very disappointing service.infuture I could remember it....
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A
Anoop2405
from Jodhpur, Rajasthan
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failure in rendering after sales service

Address:Ajmer, Rajasthan, 305001

Sir/Ma'am

With reference to above subject I would like to intimate that I have purchased O-General A.C. from on June06, 2018 from the store which is located in Vaishali Nagar, Ajmer. Toady the same is not working & further on contacting the Authorised person at the Service Center the same has denied in rendering service. Further, he has charged excess amt for the Copper Rod required at the time of Installation. For such cheating...
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Srijan Bhattacharyya
from Bhubaneshwar, Odisha
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not exchanging defective product

Address:Khordha, Odisha, 751024

I have bought a microwave from great eastern appliances on march, 2018. However the product started giving problem within 1 month. Repeatedly it got repaired twice within 3 months with same problem (Defective pcb), when asked to change the product as it was being problematic from the 1st month itself, we are told that this is company's fault that they could not repair there problem properly.
Company gives provision to the dealer to...
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Complain reference id 1985898.
This was a complain against calculating the billing price on updated mrp and delivering an old stock product of approximately one year and two months old whose mrp was about rs.3000/- less.
Product purchased from great eastern retail pvt ltd, kankurgachi and the sales person was sri ankur roy.
Invoice no. Kg/1819/sa/02839 dt. 09.06.18.
Order no. Kg/1819/so/02840 dt. 0806.2018br...
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A
from Kolkata, West Bengal
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damaged and used cooler was sent to me

Address:Hooghly, West Bengal, 722132

I raman kumar purchased a brand new crompton ozone 54 model cooler from your uttarpara branch yesterday night by paying a handsome amount of rs 8000. When i started unboxing the product, surprisingly i found a sticker pasted on the top of the cooler mentioning some agent's name who attended some fault regarding body damage complaint against the same product in the month of march. I was shocked to see that i was given a used product and after...
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M
Manik Babu
from Kolkata, West Bengal
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hitachi ac not delivered

Address:Kolkata, West Bengal, 700101

I paid for two high end hitachi acs (Inverter, auto clean) few days back from great eastern kakurgachi branch. Once the payment is done, great eastern is not showing any interest in delivery of the two acs. Everyday they are lying that the materials are loaded in the van; after that they are not receiving my calls and the delivery is not done yet. The delivery team is saying sales team (Amarnath is the name of the sales guy) is not informing...
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B
bidyut naskar
from Kolkata, West Bengal
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voltas ac

Brought voltas ac on 17/06/2018.. It's not deliver yet. It's an serious issue.. We will not keep quiet after this. We were calling every.. They were rejecting our call. This way u guys treat ur customers after purchasing things. We have been told that it would deliver in 4-5days and it's been 1week over.. It's not deliver yet. We can't tolerate this. Please help us....
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P
pratim290
from Siliguri, West Bengal
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poor commitment..poor service

I had purchased a godreg washing machine from great eastern chinsurah 6 days ago. But till date i have not received the delivery. I am calling again and again to the chinsurah great eastern regarding this matter. But every time they replied "sir you will receive today/ sir there is a problem, our truck was meet an accident/sir please wait you will receive today or tomorrow maximum.."
I just irritating to learn such things for a last...
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N
nivriti debnath
from Krishnanagar, West Bengal
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every time misguidence from a particular sales boy

Address:732101

This is nivriti debnath from malda town. Last month i baught a samsung refrigerator from malda great eastern from a salce boy named rohit gupta. That time he harrused us a lot. He didnt give any call to company for the unpacking and installation of the product. After 5 days and after many calls we get the service. This time i have baught a voltas ac from the same boy and today is 6th day and after so many calls till now the ac has not installed...
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P
Piku1234
from Kolkata, West Bengal
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fake promise on delivery

Address:Kolkata, West Bengal, 700107

Store: rajdanga kasba kolkata
Salesman: sanjoy mondal

Hello,

I bought a cooler last sunday 17/6/2018, and the salesman promised delivery at ruby by tuesday evening 19/6. Order rd/1819/so/03985.

On follow up he confirmed that the product has been loaded in truck and will get delivered soon. We had to wait till late night but it did not arrive.

There were no need of fake promise....
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Address:Kolkata, West Bengal, 700012

I had purchased a washing machine from great eastern (Near dalhousie) exactly 2 weeks back but till date i have not received the delivery. I tried to contact the person and even great eastern by calling them up 50-60 times but they give least interest to calls. I am also putting up the number of the seller who sold us the washing machine but did not pay heed to my calls at all. His mobile number is-[protected].
This man was too calm...
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S
sreemonto
from Khammam, Telangana
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no response in product delivery

Address:700064

I have purchased an air conditioner on the last week ie, on 14th of june on great eastern, salt lake, kolkata through check payment.
But, as the check has already been cleared & payment has already been processed great eastern is refusing to deliver the package for no reason although the package is ready to be delivered.

After calling several times no response is being provided except misbehaving on the phone.
br...
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RAJLAXMI C
from Kolkata, West Bengal
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non delivery of purchased products

Address:Kolkata, West Bengal, 700047

I have Purchased a washing machine fridge and induction cooker from your Garia branch(kolkata) on 14/06/2018 which was supposed to be delivered today i.e 19/08/2018 but the same has not been delivered and to my utter dismay
the sales representative, Miss Ranjana is not answering my calls intentionally. Moreover the mobile no mentioned in the order receipt is switched off and nobody is receiving the landline number either.This sort...
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A
Amit Senapati
from Kaliyaganj, West Bengal
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executive missguided

Address:Howrah, West Bengal, 711102

Dear sir,
Today morning i bought a usha stellar zx 20 air cooler from your howrah great eastern shop. When i ask your executive (Mr jamil) at that time he say this product delivery at tonight in my mailing address. Bt now i call the executive and he simply denied. And he say delivery this product may be tomorrow night or yeasterday morning. Your executive missguide me for the selling time. If i bought any product in your shop by...
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Prosenjit Routh
from Kolkata, West Bengal
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supply of broken & damaged goods

Address:Kolkata, West Bengal, 700031

Today i, sujata chakraborty, purchased an usha air cooler from great eastern retail pvt. Ltd., 19/2 gariahat (South), kolkata - 700031 branch, but unfortunately the delivered goods is damaged & broken. After opening the packed box, i found that the temperature control regulator nob is broken & it came out. Copy of the purchase invoice & video of the broken/damaged usha air cooler supplied from your said branch is attached herewith for your...
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S
Sumita Bose
from Bhubaneshwar, Odisha
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product purchased but not delivered how/1819/so/03744

Address:711102

We have placed an order for haier washing machine from howrah kajipara branch on 8th june 2018, however the product has not been delivered till today and the sales executive confirm that the product is not available with them and force us to purchase some other product with higher price.

Please look into this issue and arrange to refund at the earliest

Order number hw/1819/so/03744...
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