V-Guard Industries Complaints & Reviews

Dear Consumer Complaint Portal Team,

I trust this message finds you in good health. I am writing to convey my profound dissatisfaction and frustration with the customer support services offered by V-Guard, particularly concerning the purchase and subsequent issues with a V-Guard Divino 5 Star Rated 25 Litre Storage Water Heater.

On November 1, 2023, I procured the aforementioned water heater through Amazon,...

Dear Sir/Madam,

I am writing to report a serious issue with a recently purchased V-Guard Refrigerator Stabilizer (V-Guard VGSD 50) purchased on 12 Aug 2023 via online Amazon . Sold by V-Guard Industries Limited. Its been just 2 months since we purchased this stabilizer.
The stabilizer malfunctioned and caused a fire on 16 Oct 2023. This incident resulted in substantial damage to my refrigerator (Company Haier, Model...

I purchased vguard water heater on 03.09.2023 Mayuri home appliances Kottayam .03.09.2023 book installation request. But the installation still pending. Very bad experience from vguard Kottayam service. I complaint many times but no solution.[protected] Service request number SR 1-[protected] and again Complaint on 05.9.2023 number 1-[protected]. I call customer care toll free number the care executive tell me in your site status not contact...

I am writing this to you, with great dissatisfaction and anger that one of your best selling product VWI 400 stabilizer that I am using for the 1.5 ton AC has caught fire in the middle of the night I don't know what to do suddenly and then I go to switch off main board it's really very scary what if I slept at time means I will die why is this happening...

Can I expect a response to this email.

I am not able to register a complaint on https://www.vguard.in/home/register-complaint. Email sent to you are bounching back. Not sure on the reason here. Please let me know I can attach the mail also.

I have a problem with the stabilizer green light not getting one. I believe that this is not a major problem. I had taken this to your dealer J B electric to inform them...

During service the the vguard authorised service centre Hardwar completely damaged the product. Hided the non working of product. Cheated by overcharging repair cost as company provided the receipt of less amount. Their manipulation and cheating by placing faulty device online cost me to loss of my wealth worth Rs 1 Lac and mental tensions that still persist. No hearing, no action by v guard company. What to do, where to go . To whom I should...

It is with great distress that I compose this message, as my home was engulfed in flames during the middle of the night. The fire originated from the V guard stabilizer that had been affixed to my newly-purchased refrigerator. This stabilizer was installed by a technician from Reliance Digital and came with a warranty.

Unfortunately, the malfunctioning stabilizer caused a fire to break out, which rapidly spread throughout the...

Hello sir myself Siddu
I bought V-Guard Rejive UV UF Water Purifier, from Amazon i got a problem in the purifier(water is not getting filtered by that machine) i had contacted to customer service centre they are not responding well. They are not resolving my problem. They didn't even not responded by visiting a general checkup to check the problem. So i need to file a complaint regarding to v guard industries and as well as the local...

Inverter transformer got burnt because of substandard quality and poor safety measures.
Transformer was about to catch fire if it was not power off timely.
Concern raised to V gurad team but even after a week time no response got and awaiting for resolution and also requested for root cause analysis to prevent reoccuration in future as production is being used inside house.
Product is under warranty....

Respected Sir / Madam,

I have purchased V-Guard Pebble Insta Water Heater on 6th November 2022 at Vasanth and Co. Showroom have placed installation request. I believe during 7th or 8th November, Technical person came to my home during afternoon, opened up the packing and taken water heater and installation done successfully. However after the installation, on the same day evening, indicator and also heater not working properly....

Raised a compaint month ago, technician verified and said waiting for spare parts currently spare not available.

several times called customer care no good feedback, they say it will resolve in 2days. on every call....

V-GUARD motor pump 2 months before. on the same day itself, we exchanged the pump due to it's fault. within 3 months, water is started to leak while running. It was assigned to the service center -sambalpur complaint was raised and fixed by technician however the water leak issue worsened......

Long beep sound 15 times.
Machine- Jaddo 800
Battary- VT155D...

Hi I registered a complaint of V guard solar water heater heating element issue on July 10 2022 today July 18 2022, the service person is in search of spares but couldn’t get one and the customer card people are busy in forwarding the complaint to senior service team or arranging a call back from local service person neither of it has solved my issue....

Pankhe me bahut jyada kampan tha aur lagane ke agle din hi pankha gir gya.
V goard ki taraf se jo technician aaya vo man ne ko tyar hi nahi tha ki pankha gira hai aur customer care wale bol rahe hain ki pankha lagane wale ki galti hai. Jab main usko baar baar bol raha hun ki kal se bahut jyada vibrate kar raha tha aur uski vajah se gira hai vo man ne ko tyar nahi upar se inka banda gali galoch par utar aya. Matr ek din me hi pankha...

V guard team very bad response. my complain no.1-[protected] . My stabilizer.Blinkeri g and not in stable issue .no positive response by v guard team & selller also...v Guard team take positively action????.till in under warrenty
this is ASWIN KRISHNA S.
I had purchased the v-guard stabilizer for my refrigerator on 7/11/18.i had facing a problem with my stabilizer (ie): the stabilizer not providing a stable current though the...

I had purchase two V-Guard wall mount fan of same model during 2019 year. The product was installed in my house and the usage was very less. A few days back, one of the fan stopped working. I had contact the service people of Palakkad. They have checked and inform me that the motor of the fan got damaged completely and the replacement charge will be Rs.900. By hearing this, i was shocked, because I know very well about the usage of this fan....

I buy v guard 1 HP pump from local store, in 9 to 12 mint I started facing the issues, I have rise request for repairs, when the technician came and check, even they don't know how to loosen screw and faster, they tried to fix the issues by setting marriage invitation paper in router chamber as a gasket, such very cheap things to with the motor. It's also not resolved my issue, after that they took my motor to the service center, and gave...

Hi,

I have complaint many times to the service centre and customer care as well. My registered mobile number is [protected]. Yesterday I had words with owner of service Mr Deepak as well but no one is helping out me. The TDS that I am getting is 20 which is very low and below the safe limit according to WHO and studies.it is not safe as it contains low minerals, which may cause many diseases.

Kindly look into...

Service is pathetic. I raised a complaint on 14-05-22 about stabilizer VG 400 is not working. Till now it’s not resolved and when ever i called customer care i got same response that complaint will be resolved very soon.

Till now no assistance from V GUARD. They are looting the consumer and not provide the service which they have committed while giving selling the product.
Complaint cancelled without contact me....