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Great Eastern Appliances Complaints & Reviews

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Last updated Apr 21, 2024
Complaints 520
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Great Eastern Appliances reviews & complaints page 2

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R
Rk Pragyajit Singh
Dec 17, 2022
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Fridge delivery

I bought a fridge almost 10days back from the gorabazar branch
pincode: 700028
the product was damaged so we asked for a replacement.
the staff have been telling us continuously that we will receive the product today but they still haven't delivered.
the staff is extremely inefficient and rude.
we even asked for a refund but they refuse to do so.

name : Rajkumar Prithwijit Singh
contact:...
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Address: Garia, Kolkata

I wish to lodge a complain against one of your sales personnel Abhishek Chakroborty of Great Eastern Retail, Garia branch for misguiding and falsifying facts causing unnecessary financial burden on the customers.
I have bought a Bajaj storage water heater (Calenta 15 ltrs.) and he quoted a price of Rs 11890.00. After settlement of the bill, he gave me two money receipt one for the geyser and another for the extended warranty totalling...
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A
Akas Shil
from Kolkata, West Bengal
Nov 25, 2022
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Complaint about non-replace of defective product after 15 days

Address: Great Eastern Trading Co. at 23B, Bagmore Station Road, Near BagMore

Dear Sir/Madam,

I have purchase a Godrej Semi-Auto washing Machine from Great Eastern Trading Co. at 23B, Bagmore Station Road, Near BagMore on Sunday (i.e. 13/11/2022), on the delivery date they promised us to get the product within two/three days.

But, regret to inform you that delivering after 5 days on dated: 18/11/2022, it has been noticed at the time of Installation that the machine is damaged (Dent...
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K
kotraj
from Kota, Rajasthan
Nov 4, 2022
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Samsung semi automatic washing machine

Address: Aerodrome circle Kota rajasthan

Purchased Samsung semi automatic washing machine vide invoice no 2124/2223/02674 on dt 28.10.2022 after delivery it was found that the dryer is broken in the bottom .We have requested to replace the machine but the supplier insist for repairs which is wrong . We have requested for the replacement but it has not taken place even after seven days ....
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S
surajit619mitra
from Kolkata, West Bengal
Oct 12, 2022
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Product not delivered - Refrigerator

I booked a refrigerator on Saturday (i.e. 12/10/2022), on the delivery date they promised us to get the product within Monday/Tuesday. But now it's 12/10/2022 I didn't get my product. Even after I called the agent they are not sure when I get my product. Every day when I called him he promised me to call back within an hour, but I didn't get any call from him. This is very much harassments. Please look into my matter or else cancel my order...
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R
rathin mondal
Sep 4, 2022
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Non change of address and name

Address: Kolkata , dakshineswar

I bought my carrier spil ac on June 2022 from great eastern bt road kamarhati . My mobile no [protected]. It was in the name of State Bank of India as I will get reimbursement of the bill. In the place of delivery address my name was missing in the bill. I told them to add tha name of me at the place of delivery. Staff informed me it is not possible. But due to not prence of my name in the bill my authority rejected my bill. Please suggest...
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O
Omik lahiri
from Dhulagari, West Bengal
Sep 1, 2022
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Didn't get my delivery yet

Address: Chandannagore
Website: evaj

I have purchased a whirlpool refrigerator on 27th August.
But it has not been delivered yet....
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9
9775524448
from Kolkata, West Bengal
Aug 10, 2022
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Product not delivered LG AC 1.5 TON

Address: 475Q BACHAR PARA ROAD, MERRILAND, VIA ABHAY PADA SCHOOL ROAD

I have purchased LG AC on 7th August 2022 still no delivery of product. They have committed daily for delivery but failed....
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Address: Gorabazar Kolkata

Respected Sir,

This is very hurt feeling to inform you that I am a frequent customer of your good company (great eastern). Day by day the attitude and behavior of your gorabazar, Kolkata staffs are getting worst.

I booked 01 double door fridge of samsung company from your gorabazar branch on 25th June 2022 and was told by Mr. Samir Mazumder (big lier), it will be delivered in 3-4 days.

Firstly...
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J
Jyoti2022
from Kolkata, West Bengal
Jun 13, 2022
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Non delivery of item (freeze)

I have been purchased a freeze from Great Eastern Retail Pvt. Ltd. at near Dalhousie, Kolkata on 02.01.2022 vide order or bill number DLH/SO2122/16090 by online cash. But, it is not delivered till now. I visited to this office so many times. But, till now on confirmation is received for delivery of said item (freeze). Bill copy is attached for reference.
Therefore, kindly deliver the item immediately pls.

Thanks & Regardsbr...
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G
Godhuli Bhattacharyya
Jun 13, 2022
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I'm complaining about their services and asking for my refund

Address: Madhyamgram, sodepure road, Kolkata- 700129

My name is Godhuli Bhattacharya. On the 2nd June I purchased a new Haire AC from the great eastern showroom, which is located in Madhyamgram, sodepure road, Kolkata-129. After that the AC was delivered on Saturday, 4th June and was installed on Sunday, 5th June. While installing the AC, it didn't work properly and then I called the showroom and raise the issue. They told us to wait and call the company for sending their technicians to examine...
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P
Prem Shankar ojha
from Kolkata, West Bengal
Jun 9, 2022
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Behaviour of your staffs

Address: Dum Dum Gorabazar

Sir
I have purchased on Godrej eon refrigerator on 6/6/22 vide SO No- DUM/SO2223/01539, dt.[protected] from your shop at Dum Dum Gorabazar.At the time of purchase sales man said that the product will be delivered on 8/6/22 and also provided his mobile number on the bill. On 8/6/22 the product was not delivered and i tried to contact with the sales person but he did not want to talk to me giving excuses that picking of phone inside...
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S
Susmita Sadhukhan
Jun 8, 2022
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Not received the product

Address: Dalhousie great eastern

At the time of purchasing my product that is on 29th May I told to Dibyendu Halder please deliver on time because they are senior citizen customer please deliver it on my present and also need to be done at my present that is within 11th June but he is not responding my phone also and also no idea what is the status of this product it has been dispatch or not...
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Address: 352, GT Road, Salkia, howrah 711106

Dear sir,

I was purchased semi auto washing machine from 352, GT Road Salkia great eastern, Howrah branch. Installation and guidance should required But as per their openion, there is no system for the installation or guidance given from their end. Is it the proper after sales and service ?

Required installation and guidance for that product. Please cooperate.

Regards
Shiv Sankar Debnathbr...
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S
sarpinadas
from Chinsurah, West Bengal
May 30, 2022
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Failure to deliver the product

Address: 18, CHATTERJEELANE GARBATI, P.O. BUROSHIBTALA, CHINSURAH, HOOGHLY-712105

Sir, I, Mrs. Shraboni Das, have a complaint against your Great Eastern (Chandannagar branch) regarding the fact that I have recently bought an ac on 13th May & submitted the cheque (Cheque No. - 490221) to the branch sum of the amount of Rs. 40, 931/- on the same day. But the branch didn't deliver the product & the amount hasn't been debited from my bank A/c till now. The branch isn't co-operating with us. Upon contacting the branch, the...
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S
subho999
from Kolkata, West Bengal
May 25, 2022
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Voucher amount 707/- did not received till now.

Address: UTTARPARA GREAT EASTERN

I bought an air conditioner 1.5 ton haier at 08/05/2022.. When i buy this product, your sales person (Name – SRIJIB) told me that installation charges free & it also 2022 model so i bought AC from uttarpara Great eastern, , but when ac delivered at my home it was 2021 model and service person charged Rs 707/- for installation .. Then i call sales person of great eastern and he told me “now you pay Rs 707/- & after few days i will arrange...
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R
rastogi.arun
from Delhi, Delhi
May 25, 2022
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LG 43UM7790 - 43" LED

Address: Rajouri Garden

I have bought above TV from your Rajouri Garden outlet vide bill no. RJG/SA2223/00081 dtd. 23/05/2022. Ms Nisha was our sales officer. She has assured that mounting stand will be compact as well as movable. When we asked her to show the same physically, than she shown us one stand in installed position behind display TV as she was not having spare one to show us physically. Now when installer came today at our home he brought ordinary local...
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N
from Kolkata, West Bengal
May 12, 2022
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Usha Buddy 45 Cooler

Address: Great Eastern, Address : Biswa Bangla Sarani, opposite Karnataka Bank, Chinar Park, Sukanta Pally, Baguiati, Kolkata, West Bengal 700136

I have purchased one Usha Cooler (Buddy 45) from Great Eastern,
Address : Biswa Bangla Sarani, opposite Karnataka Bank, Chinar Park, Sukanta Pally, Baguiati, Kolkata, West Bengal 700136 .

The sales executive Pintu defined me few good selling point, but once I brought it back, He didn't entertain me. This Cooler is worthless for me . Its totally leaking water every time. That's why I can't use this any more. I have logged...
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S
Shuv Nanda
Apr 29, 2022
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Product Not Yet Delivered False Commitment

Address: Flat No: 302, Landmark Phase 1, Kontilo, Sundarpada, Bhubaneswar -751002

I have purchased two ACs from Bhubaneswar BapujiNagar store on dt: 27.04.2022 its around two days and the product is not yet delivered. I am realy disappointed from the service. False commitment by the sales person for next day delivery....
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R
Rabi Shankar Pandey
Apr 13, 2022
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Quotation for 6 Daikin 1.5 ton 3 * inverter AC

Address: Liluah

Yesterday I was visit Great Eastern Liluah for Quotation for 6 Daikin 1.5 ton 3 * inverter AC. They told me that please mail us on our Mail ID.
I mailed after one our about quotation.
Neither they send me the quotation not they replied the mail.
Today I already visited in the morning and asked about the quotation. They told me we will send the quotation in your mail id in half an hour but they today also they didn't send...
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