Great Eastern Appliances Complaints & Reviews

I bought a fridge almost 10days back from the gorabazar branch
pincode: 700028
the product was damaged so we asked for a replacement.
the staff have been telling us continuously that we will receive the product today but they still haven't delivered.
the staff is extremely inefficient and rude.
we even asked for a refund but they refuse to do so.

name : Rajkumar Prithwijit Singh
contact:...

I wish to lodge a complain against one of your sales personnel Abhishek Chakroborty of Great Eastern Retail, Garia branch for misguiding and falsifying facts causing unnecessary financial burden on the customers.
I have bought a Bajaj storage water heater (Calenta 15 ltrs.) and he quoted a price of Rs 11890.00. After settlement of the bill, he gave me two money receipt one for the geyser and another for the extended warranty totalling...

Dear Sir/Madam,

I have purchase a Godrej Semi-Auto washing Machine from Great Eastern Trading Co. at 23B, Bagmore Station Road, Near BagMore on Sunday (i.e. 13/11/2022), on the delivery date they promised us to get the product within two/three days.

But, regret to inform you that delivering after 5 days on dated: 18/11/2022, it has been noticed at the time of Installation that the machine is damaged (Dent...

Purchased Samsung semi automatic washing machine vide invoice no 2124/2223/02674 on dt 28.10.2022 after delivery it was found that the dryer is broken in the bottom .We have requested to replace the machine but the supplier insist for repairs which is wrong . We have requested for the replacement but it has not taken place even after seven days ....

I booked a refrigerator on Saturday (i.e. 12/10/2022), on the delivery date they promised us to get the product within Monday/Tuesday. But now it's 12/10/2022 I didn't get my product. Even after I called the agent they are not sure when I get my product. Every day when I called him he promised me to call back within an hour, but I didn't get any call from him. This is very much harassments. Please look into my matter or else cancel my order...

I bought my carrier spil ac on June 2022 from great eastern bt road kamarhati . My mobile no [protected]. It was in the name of State Bank of India as I will get reimbursement of the bill. In the place of delivery address my name was missing in the bill. I told them to add tha name of me at the place of delivery. Staff informed me it is not possible. But due to not prence of my name in the bill my authority rejected my bill. Please suggest...

I have purchased a whirlpool refrigerator on 27th August.
But it has not been delivered yet....

I have purchased LG AC on 7th August 2022 still no delivery of product. They have committed daily for delivery but failed....

Respected Sir,

This is very hurt feeling to inform you that I am a frequent customer of your good company (great eastern). Day by day the attitude and behavior of your gorabazar, Kolkata staffs are getting worst.

I booked 01 double door fridge of samsung company from your gorabazar branch on 25th June 2022 and was told by Mr. Samir Mazumder (big lier), it will be delivered in 3-4 days.

Firstly...

I have been purchased a freeze from Great Eastern Retail Pvt. Ltd. at near Dalhousie, Kolkata on 02.01.2022 vide order or bill number DLH/SO2122/16090 by online cash. But, it is not delivered till now. I visited to this office so many times. But, till now on confirmation is received for delivery of said item (freeze). Bill copy is attached for reference.
Therefore, kindly deliver the item immediately pls.

Thanks & Regardsbr...

My name is Godhuli Bhattacharya. On the 2nd June I purchased a new Haire AC from the great eastern showroom, which is located in Madhyamgram, sodepure road, Kolkata-129. After that the AC was delivered on Saturday, 4th June and was installed on Sunday, 5th June. While installing the AC, it didn't work properly and then I called the showroom and raise the issue. They told us to wait and call the company for sending their technicians to examine...

Sir
I have purchased on Godrej eon refrigerator on 6/6/22 vide SO No- DUM/SO2223/01539, dt.[protected] from your shop at Dum Dum Gorabazar.At the time of purchase sales man said that the product will be delivered on 8/6/22 and also provided his mobile number on the bill. On 8/6/22 the product was not delivered and i tried to contact with the sales person but he did not want to talk to me giving excuses that picking of phone inside...

At the time of purchasing my product that is on 29th May I told to Dibyendu Halder please deliver on time because they are senior citizen customer please deliver it on my present and also need to be done at my present that is within 11th June but he is not responding my phone also and also no idea what is the status of this product it has been dispatch or not...

Dear sir,

I was purchased semi auto washing machine from 352, GT Road Salkia great eastern, Howrah branch. Installation and guidance should required But as per their openion, there is no system for the installation or guidance given from their end. Is it the proper after sales and service ?

Required installation and guidance for that product. Please cooperate.

Regards
Shiv Sankar Debnathbr...

Sir, I, Mrs. Shraboni Das, have a complaint against your Great Eastern (Chandannagar branch) regarding the fact that I have recently bought an ac on 13th May & submitted the cheque (Cheque No. - 490221) to the branch sum of the amount of Rs. 40, 931/- on the same day. But the branch didn't deliver the product & the amount hasn't been debited from my bank A/c till now. The branch isn't co-operating with us. Upon contacting the branch, the...

I bought an air conditioner 1.5 ton haier at 08/05/2022.. When i buy this product, your sales person (Name – SRIJIB) told me that installation charges free & it also 2022 model so i bought AC from uttarpara Great eastern, , but when ac delivered at my home it was 2021 model and service person charged Rs 707/- for installation .. Then i call sales person of great eastern and he told me “now you pay Rs 707/- & after few days i will arrange...

I have bought above TV from your Rajouri Garden outlet vide bill no. RJG/SA2223/00081 dtd. 23/05/2022. Ms Nisha was our sales officer. She has assured that mounting stand will be compact as well as movable. When we asked her to show the same physically, than she shown us one stand in installed position behind display TV as she was not having spare one to show us physically. Now when installer came today at our home he brought ordinary local...

I have purchased one Usha Cooler (Buddy 45) from Great Eastern,
Address : Biswa Bangla Sarani, opposite Karnataka Bank, Chinar Park, Sukanta Pally, Baguiati, Kolkata, West Bengal 700136 .

The sales executive Pintu defined me few good selling point, but once I brought it back, He didn't entertain me. This Cooler is worthless for me . Its totally leaking water every time. That's why I can't use this any more. I have logged...

I have purchased two ACs from Bhubaneswar BapujiNagar store on dt: 27.04.2022 its around two days and the product is not yet delivered. I am realy disappointed from the service. False commitment by the sales person for next day delivery....

Yesterday I was visit Great Eastern Liluah for Quotation for 6 Daikin 1.5 ton 3 * inverter AC. They told me that please mail us on our Mail ID.
I mailed after one our about quotation.
Neither they send me the quotation not they replied the mail.
Today I already visited in the morning and asked about the quotation. They told me we will send the quotation in your mail id in half an hour but they today also they didn't send...