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Great Eastern Appliances Complaints & Reviews

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Last updated Apr 18, 2024
Complaints 519
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Great Eastern Appliances Phone Numbers

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+91 33 2289 5388
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+91 33 2289 5389
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+91 33 2289 5390
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Fax
+91 33 2289 5625

Great Eastern Appliances Website

Great Eastern Appliances Head Office Address

'Technocity', 15B, Sarat Bose Road
Kolkata
Kolkata District
West Bengal
India
700020

Great Eastern Appliances reviews & complaints page 7

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S
SATYENDU ROY
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LG water purifier

Address:Dalhousie, Kolkata

I have purchased a LG water purifier on 20/10/2020, still to-day it was not delivered to me. I have purchased it through Bajaj Finance, they will start EMI from 02/11/2020.Now I think before get the product I have to pay EMI.After that installation is also a long time killing process....
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S
Shambhu dayal prajapati
from Powai, Maharashtra
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Provide duplicate bill

Address:Great eastern , tonk road , jaipur 302018

Povide duplicate bill of whirlpool refrigerator. Name -shambhu dayal prajapati
Address- great eastern tonk road, 302018
Provide urgent in 1 hour...
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Address:Jatindra Mohan Avenue, Kolkata-700005

I have already made a complaint with you that your Shyambazar branch has insisted me to make an extended warranty at the time of purchase of a godrej microwave from them on 02.09.2019. Since the product is malfunctioning I have complained to company &the refused to give benefit of extended warranty because it was a third-party warranty . Time & again I contacted the branch without verbal assurance nothing was done from last 4 days. Having...
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I have purchased a Samsung 32" television on 18.10.2020 from Great Eastern, Garia, Kolkata, but till 20.10.2020 it is not installed by company serviceman.
After repeated followup I did not get any respons niether from the salesman not from the service man.
Pl take care the matter and solve it immediately....
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A
ashutosh1977
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Taking more down payment on finances

Address:A-22 Great Eastern Appliances indra nagar lucknow

My Name is Ashutosh Awasthi and I bought a Daikin AC in Great eastern A-22 indra nagar branch in lucknow and they took more down payment from me it's something around ₹5, 500 and when I complain about this they said that they would refund my money in maximum a week but now it's been around 2 months and when ever I try to call the company they abuse me and say that meet us in the showroom. The showroom is around 3 km away from home and I...
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P
Piyali Chakroborty
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Non functioning of microwave

Address:85A,85B & 85 C, Jatindra Mohan Avenue, Kolkata-700005

I have purchased a microwave from your br.at Shyambazar on 02.09.2020 when as insited by sales person I have made an extended warranty of the Product. The bill issued by them does not reflect the name of company.
On 16.10.2020 at night it was noticed the touchpad button of the Product is not functioning properly. On 17.10.2020 I have informed Godrej company for reparing & upon enquiry the said company has refused to give the benefit...
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M
Mahuya Roy chowdhury
from Bahula, West Bengal
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Didn't get purchased item

Purchased a LG Top Load Washing Machine on 10.10.2020 with full payment from great eastern Shyambazar branch and they promised for delivering on or before 12.10.2020. But today 14.10.2020, still I didn't get my delivery. Everyday I called them. And they lied me that, "today will be delivered". But still now I didn't get that item....
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A
Amal Pramanik
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Samsung 32' led TV & usha geyser 10 ltr

Address:Bazarpara,Uluberia,howrah711316

Respected Sir, Madam
I am Purchase as on 11/10/2020 time 2.00 pm sumsung 32' led TV & usha gizzer 10 ltr, Wirlpool freeze 200ltr & oppo mobile A53,
Product Delivery on 12.10.2020 time 7.00pm. Tv & gizzer instalation doing to day 13.10.2020 for helping I contact by mobile phone 20 times but no solusion, Great Eastern Appliances Bazarpara unit uluberia, howrah711316. Mr BILAS & MR sk Monirul as worthless & Fraud Character....
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D
Dev Ashish
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cashback miscommitment/ misrepresentation and now sales representative is not picking calls

Address:Plot No. 2, Paliwal Park, Near Sanghi Farm, Tonk Road, Jaipur- 302018

Dev ashish
4:32 pm (0 minutes ago)
To tonkroad_rajasthan

Dear team,

I had purchased panasonic ac for inr 38, 500 (Including gst) with order number - trd/so2021/01183 on 23.06.2020 through axis bank credit card which was subsequently delivered and installed. At the time of purchase i was informed that i shall be getting cashback of 10% (Max up to inr 5000) i. E. Inr 3, 850/- after 90 days in the...
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S
soumitradutta
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Disappointed from your staff

I am soumitra dutta. I have purchased several electronics items such as daiken inverter 1.5 ton ac (Rs48, 000/-) in may 2019, panasonic 43 inch 4k ultra hd tv in january 2020b (Invoice tch/sa1920/06605, dated 24/01/20 for rs 39, 936/- & samsung blue ray home theater (Tch/sa1920/06607, dated 22/01/20, for rs 10, 000/-) in techno city, sarat bose road, kolkata

Yesterday i visited your techno city shop, sarat bose road regarding...
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Sir /madam,
I submit the following complaint for non-delivery of a chimney (Glen 6062 blk 60 cm 1000 m3 bf ltw) and a washing matchine (Panasonic na - f67ahb-mrb/6.7 kg top load wm. Gr[protected]. 197pajbrju0034) which i purchased by full downpayment through my debit card on 17.9.2020 from your jessore road, barasat branch. Order no. S brt/so2021/01738 and brt/so2021/01737 respectively. According to these orders the delivery date...
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N
Nimo Rohan Raj
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tv installation

I had purchased a tv from sodpur great eastern on last saturday morning. Mr kunal das customer care executive had confirmed me as next day was sunday so the installation would take place by monday. Yesterday there was no response. Then i had called him up at 8 pm and he had assured me he will call me up today morning. Again there is no response. So i had called him up at 3 pm. Again a false assurance from his side.
Now it's 7 pm. Again...
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S
sumitdexter
from Pune, Maharashtra
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hitachi air conditioner

Address:Kolkata

I have purchased a hitachi ac 1.5 ton split on 05.09.20 in cash from great eastern retail pvt lt bill no-slt/so2021/02006. Today is 09.09.20 and the same is still not delivered. The referred sales person namely prasun sengupta ([protected]) is unable to conclude by when the same will be delivered. Please help me in refunding my money. This shouldnt happen when the payment mode is in cash. I could have bought the same from other retail outlets.br...
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A
Antim Akash Pakhira
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Purchased item not delivered

Address:Vill-Radhanagar;P.O-jakpur; P.S- Kharagpur; Dist- Paschim Medinipur

I had purchased a Whirlpool refrigerator on 25th August 2020 from great eastern Kharagpur branch and they promised me for delivering on or before 26 th August. But on 26th August they told me they wouldn't delivered it....
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A
Ankit Patra
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Provide wrong contact number

Great Eastern (SERAMPORE BRANCH) Providing wrong contact number, kindly check this....
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K
kolsagar
from Kolkata, West Bengal
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product not delivered - rt30t3a23ut

Address:SHOP 2, GREEN VIEW, 27/1 B.T. ROAD, NORTH 24 PGS-700058

I have purchased one refrigerator on 09/08/2020, till date its not delivered....
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A
Arpan01
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Defective refrigerator

We purchased a refigerator from great eastern branch near rajdanga kolkata location on 6th june 2020 and it was delivered on 12th june. After we received we complained them on 18th june about the water leakage problem of the brand new product.

1. The delivery was delayed and the product was delivered after 6 days and the complaint was taken and transferred to hyderabad location twicw however it was for kolkata. It was a mistake...
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T
Tonmoy malik
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refrigerator lg-215 ltr

Address:Ghola,manikdanga road.kolkata

Respected sir/madam
I am mr. Tonmoy malik would like to inform you that on 06/07/2020 i had choose one refrigerator on your showroom sodpur branch, but i got other one refrigerator from your end which is body scratch & door defeated. Then i have discussed about this matter with your representative for further solution, but no one can solve. I am very confused about this. And also i got misbehavior and poor attitude.
It's very...
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A
AhanaGanguly
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Regarding unfair pricing

Address:15B, SARAT CHANDRA BOSE ROAD KOLKATA WEST BENGAL- 712258

I had recently purchased a fully automatic Godrej 7.5 washing Machine (GODREJ WT EON ALLURE 7.5 PNA ROGR/ 7.5 KG AUTO WM), which was purchased by me for a price of Rs. 21000. However, on every online site I find the washing machine priced at Rs. 15, 999. We are from a very low middle class family and to be cheated with a margin of about Rs. 5000, is too much for us. This was not accepted from such a shop as yours. The branch of purchase is...
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I have purchased haier refrigerator (Order no. Kkg/so2021/01158) on 12.07.2020, today (14.07.20) i received a call from [protected] on 10:45 am for location confirmation for the delivery of the refrigerator. I waited till 4 pm and tried to contact the delivery person but he was not picking up my calls. Then i contacted mr. Sahadeb saha ([protected]) of kankurgachi store and communicated the whole incident via whatsapp. After half an hour he...
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