Great Eastern Appliances — daikin split ac

Address:	Kolkata, West Bengal, 700019
Website:	greateasternappliances.com

I had purchased a daikin split ac from great eastern appliances beckbagan branch. The product was delivered very lat (Not as promised) and the installation was done on sunday and it caused me so much of harassment to arrange for the stairs and other necessary articles required by them but after 4 hours of installation the servicemen informed that the product is defective and its leaking somewhere. I contacted the sales man (Anirudha ghosh) and his attitude was like a roadside showroom. He is saying "dekhte hai" and we need time. I am requesting to cancel the order and take the product back so that i can place the order anywhere else but they are not ready to take the product back and they was to kill out time. We are supposed to go out on a family trip in durga puja on 27th of sept. 2017 but since the installation is done half how can me and my family move out of home leaving this thing unfinished. The risk associated with online purchase is same as purchase it from a showroom and you can buy it for low cost in online.