Great Eastern Appliances — Defective washing machine Delivery hence prayer for replacement of the dispute one by a new one PANASONIC NA- F70L9-MRB/7.0 KG TOP LOAD WM

Address:

R.O 15B Sarat Bose Road Kolkata W.B 700020, Branch -30,Jessore road, Barasat, Kolkata, North 24 Parganas,pin700124,west bengal

Sir,
We ordered a PANASONIC NA- F70L9-MRB/7.0 KG TOP LOAD washing machine from Great eastern Barasat branch( R.O 15B Sarat Bose Road Kolkata W.B 700020, Branch -30, Jessore road, Barasat, Kolkata, North 24 Parganas, pin700124, west bengal)Order number BRT/SO2021/02442, on 08/11/2020 then they delivered a defective washing machine as on 11/11/2020 . Which was not regularised and properly activated on the demonstration day on 12/11/2020 by the technician due to incomplete water line..After some days we adjust the water line and started the machine but the water falling was not stopped in the machine and the tub were not spin, Here to note that the said machine was not used by us till this date due to irregular and defective water channel as said by technician later, hence prayer for replacement of the same by a new PANASONIC NA- F70L9-MRB/7.0 KG TOP LOAD washing machine.But they don't replace it still now.We don't want to repair a disputed machine which is new, we jusy want to replace ..very bad shopping experience .. So much disappointed.
Mahboob Hossain
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