Great Eastern Appliances — Non delivery of goods

Address:

Kolkata, West Bengal, 700078

I purchased godrej edgepro 190pds-3.2/190 ltr jasmine brown refrigerator on monday 22nd may 2017, from great eastern dhakuria branch. Invoice no-dk/sa/1718/02296. The payment was made instantly on spot just because the sales person promised that the fridge will delivered within 4-5 days. Since today is the 5th day, i called mr samir chakroborty ([protected]) the sales person incharge who convinced us about the delivery period at the time of buying. What he had to say today was that it cannot be delivered before sunday, and he was very very rude with his words. So the conclusion is that once the items are sold and paid for they will just throw their hands in the air and will just not care anymore. When i told him that i will be talking to the higher authority he was so confident and said do whatever you want to. Wow!!! Now i will be out of station for two three days, and no one will be at home to receive the product. So to whom will they deliver the refrigerator to? I would like to know. So that means i would have to cancel my important appointments just because the sales person was so just interested in selling the products that he totally forgot about the basic ethics and responsibilities.. Neither they have business ethics nor honesty. Infact the previous shop was better where i was told clearly that the fridge could not be delivered before 7days. So i would never recommend anyone great eastern since they lack business ethics. And once you have paid for the product they will not give a damn about your needs. That's all.