Great Eastern Appliances — Not giving service by the great eastern, Shyambazar branch

Address:

Jatindra Mohan Avenue, Kolkata-700005

I have already made a complaint with you that your Shyambazar branch has insisted me to make an extended warranty at the time of purchase of a godrej microwave from them on 02.09.2019. Since the product is malfunctioning I have complained to company &the refused to give benefit of extended warranty because it was a third-party warranty . Time & again I contacted the branch without verbal assurance nothing was done from last 4 days. Having no way out I have contacted with customer care department when they informed me that branch is preparing papers of extended warranty.
I am surprised to note that one years has been passed from the date of purchase now steps is being for extended warranty.
Hence I am requesting you to resolve my problem within 24 hours otherwise I shall go before the consumer forum on the ground of deficit if service.