Great Eastern Appliances Pvt Ltd — one of the fraud company

Address:

Howrah, West Bengal

I bought a voltas 1.5 ton ac on 2012 from Great eastern dalhousie .But after installation the I found that not cooling properly.I tried to contact them over the telephone to all their numbers but not a single call was answered. so then I visited the showroom personally and lodged complaint with the in-charge of the showroom. one of the representative came and provide me services, he asked for 2800 rs, but i asked for detail, then he asked to pay 2600, then i asked for its bill, he said there is no such bill for such service a repaired but after repairing the cooling system was not working properly. I had also lodged the complain on voltas customer care service regarding this issue and requested to replace the A/C with a new one as I had not used it for a single day from the day of purchase . but This GREAT EASTERN is providing a defective product, but not ready to replace it...but after few years the ac totally stopped working so then i contacted a a/c technician, after checking he told me that the ac is not installed properly and There is ice being formed in front the cooling coil beause of almunium ... but when i purchased this great easter pvt ltd (dalhousie) told me copper. This great eastern pvt ltd dalhousie totally cheated us.really fed up of these people, need help.