Great Eastern Appliances — sony bravia full hd tv

I have purchased one sony bravia full hd tv and they already delivered it. Now they promised me to complete the installation process today i. E. On 31st october. But it is 10.00 pm now and still it is pending. Several times i tried to call them but i am tired of hearing the busy/unanswered tone. They have not yet informed me about the cancellation of the requested demo service by them. May i know that which kind of professional behaviour is this? Are they interested only in selling or they also know that there is some post delivered services in which the customer completely depends on them?
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Any update on the same? The person who had fixed the appointment is +91-[protected] and the branch is Great Eastern Kamarhati branch.

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    'Technocity', 15B, Sarat Bose Road, Kolkata, West Bengal, India - 700020
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