Great Eastern Appliances — Voltas Beko 14 place dishwasher

Address:

Great Eastern, Uttarpara,

Firstly, we have called at the uttarpara great eastern store and asked for the products details, Thy have said that they have dish washer in the store, but after going there we cannot find any dishawasher as they at the time said that the product is not available. Still we have purchased a dish washer, Voltas Beko 14 place dishwasher at 16th january and have payed the overall cash over the retail store only at Uttarpara great Eastern. they have promised us to send as early as possible as we have some urgency based on their so called words to send it from main office. Even today we are calling them several times (27th January), they have not yet send the product to our place and not even saying when they will deliver the product. We are paying money for this kind of service? what kind of fake consumer dealing is this? can i know? Just breaching the consumer conducts. Very bad service and degrading reputation and image day by day. We will be bound to take the legal step if we do not get proper response