Great Eastern Trading Complaints & Reviews

I bought a diakin 1.5 ton account on 10.06.16 and i cain't install ac on that time for some of my electrical issue then on that time they assured us to free installation and now they are saying it's validity is over where's nothing is written on the free installation coupon attached with the bill. The behaviour of the manager
Of garia branch needs to be remarked. Please solve my problem as early as possible. If am not getting any solution...

I have purchase, sumsung refrigerator on 16-april-2017, (Invoice no: hw /sa /1718 /01096) from kazipara, showroom, howrah, shibpur, delivery date mention invoice is[protected] but isd says that
Product will delivered by 7 days, today is 9th day still not delivered.
I have call that isd (Name & no mention on invoice), he (Md. Amir) behavior is very much unprofessional with lots of mis commitment since sunday,
Today i...

Hi, i have a very bad experience in dealing with great eastern trading co, sodepur branch. My father-in-law has paid the complete money to purchase a refrigerator from this shop at sodepur branch but this shop kept him waiting for 4-5 days. None of the contact phone number is working. Sales person switched off his mobile. They have sent the refrigerator after 4-5 days but delayed the installation for around 2-3 days during hot summer and...

Hi,
I have bought an a. C from great eastern trading co baguihati (Branch 28c, narayantala west, vip road, baguihati, kolkata-700059) on 07/04/17. They promised to deliver it on 08/04/17 but the delivery did not arrive. I contacted the dealer named ranjit pana with phone number [protected] on 09/04/17 at 11.15 am and informed that i have something urgent after 3pm so complete the delivery befoer that time. The delivery address is chinarpark...

Hi,

This is Sukanta Dey. I have visited your sgreat eastern vip howroom yesterday and finalise for the Sony TV model no. 32W512D for Rs.25, 500/-. Now suddenly in the morning he denied to provide the deal. The price was inclusive of exchange price.

I have already planned today to visit and take delivery of the TV but how come he denied for the same. Now look into the matter as I am the loyal customer of yours....

I bought a Panasonic 1.5 ton AC on 26.12.16 and they assured us of free installation and now they are saying its validity is over whereas nothing is written on the FREE INSTALLTION COUPON attached with the bill. And the staff behaviour needs to be remarked!!.If Am not getting any solution to the problem then am going to file a case against the company as a consumer, and this is not a flying threat we even told this to the branch staffs.Contact...

I have purchased lg led 4K TV from great eastern baguihati invoice no:19/SA/1617/08228/, i was shocked when i saw TV Power On time in menu it was showing 2260hr
I have purchase TV on 14th Sep 2016 same got delivered after 4 days that to after calling 5 to 7 times to representative and got installed on 20th of sep 2016.
I generally watch tv 3-5 hr max as iam working in mnc and i only get free time to watch tv after coming from...

I have purschased a godrej semi autometic washing machine on 3rd jan 2017..it was supposed be deliverd on 5th jan wothin 8pm as told by the baruipur branch of Great Eastern. It has not been delivered yet...i have called the branch 3 times noone has has given me any status report of my product...easch time said we will get back to you but never did...very poor customer service for such a big franchise..really disappointed...

Refrigerator model no- RT28K3343D2, purchased on 10.12.2016 from Great Eastern Salkia. On 18.12.16 I complained for the defect, on 19.12.16 a person came but issue not resolved, on 20.12.16 again an engineer came worked for 2 hours, but defect not resolved, engineer said product is defective and cannot be repaired and asked me to contact Great Eastern. Now I am very much worried that wether I have been cheated, because within 7 days of installation...

Respected Sir/Maam,

I went to your branch at 229, Rajdanga, Nabapally, Kolkata-700107 on 10th Dec, 2016 with the hope to buy Oppo handset having my desired features as I was told before over telephone that my desired handset was present at this location. But that day a representative of your comapny misguided me telling that my desired Oppo phone was not there and then showed me another phone telling me that it had the same...

Dear sir/ madam,

We SHUDEEPTA BANDOPADHYAY AND MOUSUMI BANERJEE of khalore banerjee para, bagnan, howrah, very much sorry to inform you that we purchase some home appliances from Great Eastern Appliances Pvt.Ltd (The Trusted One) of bagnan branch on 29/10/2016 through INVOICE NO. – BN/SA/1617/07378 & BN/SA/1617/07379 to avail your advertised festive offer price. it is found that all item rate are higher in billings price...

I Purched a IFB 30SC4 30LTR CONV M/OVEN whose Invoice no. 18/SA/1617/12951, Dt. 29.10.16. But till now no demonastration happen. My IFB ID 4706440 and demo. Ins:[protected]. When I rang Great Eastern Bagmore Branch manager Mrs Shilpi again and again violating her word. I rang Mr. Aimt also Who is manager of future Capital Holding Ltd Financer who is not willing to cooperate with me. He said he has completed finance side for me and now has...

I have bought LG refrigerator from Uttarpara great eastern.
Sales person was Mrs Dolly Chakraborty
I have bought the product on 29.10.2016.It should be delivered on 3.11.2016.It has not been delivered yet.I am not able to reach at the mentioned phone number of the sales person in the invoice .That phone has been switched off.I am not able to contact the shop also.It is constantly ringing. No body is picking up the call.I have...

Sir/Madam,
I have purchased a refrigerator (Haier brand) from your baguhati branch on 25/10/2016. But till date, the same did not deliver from your baguhatir branch.

For your kind information on 28/10/2016, i have received a call from haier customer care regarding a demonstration. The service engineer already contacted me over phone to demonstrate the machine but the same should not be deliver from your baguhati branch.br...

I wish to know whether you offer any special loyalty discount to your old customer like me who has bought from you about half a dozen products from over the years. I have retained all your cash memos for your inspection. If so, please let me know who to contact when i visit your showroom for buying a washing machine within a week's time.
- M Jha...

I have purchased an LED Panasonic 32’’ on 22/07/2016 Dalhousie store. The salesman who sold to me is Mr Sourav Banerjee, who also insisted me to go for the extension of the warranty for two more years, with Bajaj Finance Ltd. I agreed to it and paid the full amount ( not EMI) of Rs 1815, for which I was handed over a money receipt and was told that I will be receiving an original copy of the bill for the extension of warranty by post...

Dear Sir
I had purchased an LG Semi automatic washing machine from the Guwahati Great Eastern Trading Centre on 13 Sep 2016, which opened on 10 Sep 2016. It was advertised that assured gift will be given to customer for first 5 days. But I was not given any assured gift nor was I told about the 2 gms gold coin contest. I may be given my due. If asked I will furnish bill details. I wish well for the Company and wish to maintain cordial...

I have purchased a double door refrigerator of Samsung 15 the august by payment through cash at baguihati great Eastern shop. I have received this yesterday 12 days delay from actual delivery date but till now demo instruction not happened so the item lay down in pack at my house.I have told shop but they in don't care mood.please sort out immediately....

Hi,

Purchased electrolux freeze model no ej203ltege but delivered ei203ptml-fdk.

On complaining to great eastern company they are saying once delivered it cant be replaced.

Also delivery was not as per committed timelines. Had to call more than 10 times for delivery.

No support from great eastern company or its salesman sankar prasad.

It seems they are used to such...

Hi i am sayantan nag. I purchased a lg 43lf540a full hd television on 13th august' 2016 from great eastern (Branch 20, old court house street, kolkata - 700001). As per the discussion with sales person (Debasish #[protected]) and the reception counter during the purchase, it was promised the delivery and the installation will be done the very next day 14th august' 2016 (Saturday) as i traveling to outside for my office work from kolkata on...