Great Eastern Trading Complaints & Reviews

I purchased a LG DUAL INVERTER AC from your BOLPUR outlet on 10th May 2019. After two days of purchase the was not worked. I complained to LG as well as your showroom. Technical person has came three times to check. On 24th May they charged gas as per their opinion fittings problems was occoured. The AC is running condition. Bt Cooling is very slowly by using HC bottom only. After 5 hour room is adequate cool. I further complain to your show...

I have booked one ac - carrier 12k durafresh neo 1ton 3star, on 12th may 2019.
By several times follow up with customer executive, anita dutta, who promised to deliver it with 5-7 days, now missed 3 days (21nd, 23rd and 26th may).
Today she said it will be delivered on 28th.
I'm very annoyed with such type of irresponsibility.
Please look after this matter and deliverd that item as soon as possible.
Regards,...

Very bad experience after i purchase a carrier inverter ac on 10.05.2019. First it was delivered by great eastern trading company after 6 days in gruelling heat of summer in bengal and installation taking a long span of 10 days more but not yet been done. The item is dumped in my room but of no use. I am calling carrier service and great eastern trading company chinsurah khadina more but all give false promises or excuses... It have a bitter...

I had purchase one 1.5 ton inverter ac (Samsung) from your dankuni dankuni branch vide order no w2222/1920/02412 dated[protected]. They had confirmed that it will delivered within 5 days as my location also in dankuni. (Near dankuni municipality). But still now as on date i have not received any ac. Multiple time i have call the sales person as well visit the branch for my delivery update. But no one have given me the proper confirmation...

Worst service received from great eastern balurghat branch. Sales boy was subhajit pramanik. Disputed product sold on 11th may but after 10days problem not solved.65 years old customer continuously harassed by their behavior. Nobody entertains customers problem. Store manager not received calls and continuously telling he is in vacation. Want to refund and get the money back....

I have purchased daikin ac on dated 15th may 2019, it was committed to install on next day means 16th may, today is19th may and no chances seems to installation despite of repeated request, no one is picking phone at get store and manager is also not responding. It is completely loss of my investment for non working days and further not looks any solution because no one seems responsible
I think i believed on best brand in retail store...

Hi,

We purchased the air cooler on last saturday., it was said that the product will be delivered within next three days but it is still noy delivered.

Please look into the matter, we want to cancel the order please provide us the steps.

While paying, no discount was given as it was a trustworthy company but at the time of deivery there is no consistency with the tag line. Very disappointing....

I have purchased a Sumsung double door fridge on 09.05.2019. Order no W1422/1920/02603. dealing employee name Somenath phone no [protected] said fridge will delivered with in 5 to 7 day. Till date i have not received my product. I have called him more than 20 times but most of time his phone called switched off. Yesterday I called him he said your product will delivered tomorrow as he said earlier. As usual today his phone is switched off...

We have booked an air conditioner from your sodepur brunch on 07/05/2019, mrs anjana chatterjee deals with us for that product and she assured us the delivery will be done between 4 days. Now when my mom called her for the status she behave so much roughly with my mom using the sentence"ata toh hater moya noy j chailei peye jaben", we are a regular customer of your organisation and we have bought few product from there. If this behaviour...

4th may i have ordered a whirlpool refrigerator form great eastern baguihati branch. Sales person mr. Abhijit sandhukhan (Mobile: [protected]) deal the whole matter for me. I requested him to deliver the product as urgent basis. I have urgency for that. He promised within 6th may it will be delivered. But 7th may has gone, the product has not been dispatched to me. Tried all communication mobile number, landline, email everything is out of...

Ref :
My recent purchase on[protected] at 07:32:37 pm
&
My order no. W1222/1920/02557

The shop has received full amount of rs. 15, 800/- in cash on the date of purchase, yet, not been delivering the product till date[protected], even though the lady (Ms. Rupa dutta) assured the delivery maximum within 7 days. She has been continuously stretching the date of delivery with blatant and ridiculous lies....

My name is debasish kirtania.
Order date :[protected]
Order no : w4222/1920/00842
Model : godrej rd edgepro 205 tdi 5.2
Pearl black ref

They are not delivering according to the time given to them and when i want to know why they are late, they are delaying me in this way, and the isd mr. Raja ghosh and the manager here have used me very bad to talk to them.

When i told the isd mr....

I hv purchsed one lg ac from garia great eastern. The techinican after a lot of follow up came for installation and asking for illegal money. For something which a customer have no clue. Like bucket setting charges screw charges. Upon asking sales girl rinka chandra and her manager refused to help and continously argued with customer. It was really pathertic experience. Customers pls avoid buyinh any product from great easter. Their brhavior...

I have purchased a hitachi split ac from great eastern treading co baruipur branch on 29/01/2019. And the sales representative was aditi roychowdhury. The product delivered in my home on 02/01/2019. But when the installation going on the hitachi technician cut the seal pack of outdoor machine then he see the machine was broken. Then i call the sales representative and great eastern baruipur branch and they told me sir it will be changed between...

I purchased an a. C. Of godrej on 26/02/2019 from your 2 jessore road, barasat shop inv. No. - w5424/1819/04534, sales man soumen. They provide me a free installation coupon but the man who came after two days asked money for installation. I call the isd soumen but he very badly answered me and said "you have to pay otherwise a. C. Will not be installed, you can do whatever you want." i am a practicing advocate in the barasat judges court....

हेलो सर,
में हितेश जैन कोटा राजस्थान से,
सर में आपसे एक रिक्वेस्ट करना चाहता हु
कृपया थोड़ा सा विशेष ध्यान से पढियेगा

सर मेने 14 JAN 2019 यानि 2 दिन पहले ही एक LED टीवी...

I have purchased a refrigerator on 1/10/2018
My order number is kg/1819/so/08558
It was written on the chalan the date of delivery was 5/10/18 but still did not delivered by them
We have called and we went there they told that they did not have stock but at the time of purchase they told that they have stock but now they are telling that the company stopped making that product kindly plz help me...

Lg tv model : 43uj632t
Serial no : [protected]tryljl
Buy date : 20.10.2018
The set supplied to me had defect from the very first day in it's display, it has several black horizontal fringes at lower side of screen. The issue was pointed out to the lg agent (Monojit das, [protected]) who came to install it; he asked us to change it from great eastern (Serampore) itself as it is defective. The dealer (Great eastern,...

Till date no body bothers to contact me or to deliver the television which was purchased on[protected]. It is very unfortunate for a company like this who is reputed, if this happens no one will be interested to purchase from this type of reputed shop. My earnest request that when the great eastern trading company will get time to deliver my above mentioned item or otherwise kindly repay back my money which is with the company. Thanks...

I have purchased a Panasonic television on[protected] order no. KG/1819/SO/08805 DT.,[protected], bit till date I didn't receive the above item. I have enquire about it to Mr Paltan Roy but his behavior is very harsh. So i have no alternative but to lodge a complain in consumer forum, I am lodging a complain to you in advane ad i am a old customer, the set i purchased for my mother-in-law....