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Great Eastern Trading Complaints & Reviews

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Last updated Apr 11, 2024
Complaints 233
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18
Unresolved
215
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20, Old Court House Street
Kolkata
Kolkata District
West Bengal
India
700001

Great Eastern Trading reviews & complaints page 7

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G
Gitali saha
from Kolkata, West Bengal
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late delivery

Address:700122

, partha saha had booked a refrigerator godrej rt eon 290pc 3.4silk purple refrigerator on 3rd of november from great eastern trading company of barrackpore branch. Shree amitava ghosh was the salesman who convinced me to buy this refrigerator and he promised to deliver the product by 6th of november. Today, during telephone conservation he denied to deliver the product within sheduled time and he said it will take time up to 6 days to deliver...
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M
mkumar6600
from Jaipur, Rajasthan
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samsung fridge not deliver

Address:Jaipur, Rajasthan, 302029

Dear sir

My self mukesh kumar bairwa mane ek fridge aap ke tonk road jaipur store se 4/11/18 ko kharida tha. Aapke sales executives ne muje bola tha ki aap ko kal yani dhanteras par delivery de dunga lekin aaj pure din na to phone pick kiya aur na ji koi replay kiya. Sham ko mai office se gaya to muje karib ek ghante wait karne ke baad bhej diya....
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D
Debika Chakraborty
from Kolkata, West Bengal
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refrigerator not delivered in time and cheat price.they don't give any discount

Address:743126

I have brought a fridge on the opening of Great Eastern Naihati on 24th October 2018.The fridge would be delivered on 27th October 2018.They offered upto 40%discount but they cheated me.They don't give any discount.On 26th October 2018 I called the sales manager.He said goods are on the way and harassed me.Next day he said that fridge was out of stock.Atlast today when I want money back they behaved very roughly.Pls Sir/Madam have a look...
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S
Sibabrata Das
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

supply of damaged washing machine (make whirlpool, model: stainwash ultra 6.5 grey wm)

Address:Kolkata, West Bengal, 700036

I have purchased one top loaded fully automatic washing machine, model as mentioned above on 07.08.2018 from your branch located at 277/2/1, b. T. Road, sinthi more, kolkata 700 036. After unpacking it was found that the washing machine was damaged.

Before this one refrigerator was also purchased from the same branch and faced the same problem.

It can be presumed that this branch intentionally harassing the...
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S
Subhramoy Sarkar
from Kolkata, West Bengal
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given used tv

Address:Howrah, West Bengal, 711106
Website:www.greateastern.in

I went to purchase a samsung led 43 inch tv on[protected]. After purchase they told me that they will give the product instantly as they have it in stock but after purchase they lied that the product got sold so its out of stock so they will deliver the tv the next day as early as possible before 12pm. As on[protected] i contacted the person about the delivery they said it will be delivered today itself our person went to collect the tv from...
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Prince Raju Sarkar
from Kolkata, West Bengal
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product not receive on due time

Address:743263
Website:www.justdial.com/North-24-Parganas/Great-Eastern-Trading-Co-Near-Rail-Gate-Habra/9999P3215-3215-15

Sir,
I bought a refrigerator on 5.8.18, they commitment it will deliver with in 7.8.18. But great eastern trading com. Habra branch is not delivered my product till now (9.8.18 at 6.15pm). I want to gift it someone, so its very embarrassing situation for me. Great eastern contact no-[protected].
My product bill no is (05039), my name-sukur ali, cont no-[protected].

Plz help me......
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A
Anurag Gupta1985
from Sri Madhopur, Rajasthan
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product and staff behavior

Address:Jaipur, Rajasthan, 302019

Hi,

I would like raise a complaint against mr. Rajesh sain, store manager & mr. Pradeep, sales manager regarding unprofessional behavior, fraud & cheating to the customer.

We have purchased the panasonic 40 inc smart led tv (As per bill attached) on 01st aug 2018 and it was delivered on 02nd aug 2018 at 1800 after so many calls and follow ups as this was supposed to deliver before 1200 pm. Attached called details...
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S
Shruti ca
from Jammu, Jammu and Kashmir
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delivery of air conditioner

Address:Jaipur, Rajasthan, 302020

I had purchased ac on 24.07.2018 from great eastern trading through invoice no r1122/1819/2208 through cheque. As explained to me the product will be deliver on the same day when the cheque has been cleared.
Cheque was deposited in bank on 26.07.2018 instead of 25.07.2018 as i instructed them. And on 28.08.18 when i inquired at showroom they assured me product will be deliver on 28.07.18 or lastest on 29.07.18 and also be installed.br...
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R
Rajat_245
from Sikar, Rajasthan
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defective refrigerator delivered... no response on replacement

Address:Jaipur, Rajasthan, 302004

Hi,

I purchased a lg 687 ltr. Side by side door refrigerator on 27th june 2018 from great eastern trading co. (Branch - raja park, jaipur). Firstly the delivery was late and then when i opened the packaging its door was out. The sales person not ready to come home and have a look. Lg technicians confirmed that its a defective piece and will replace it but not has been replaced till date. Since the door is out, the vaccum is...
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Address:712101

Great Eastern Chinsurah delivered a defective washing machine to my mother as found by the samsung installation guy. A machine part was taken out and machine was giving horrible noise.

Without using it, we raised replacement request at their shop 12 days back and since then my 61 years old mother is getting harassed with their fake promises like new washing machine will be delivered in next 3 days. Note, that they informed...
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A
angshu@1975
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

installation of ac hitachi esb 3141bdo1.2 t split ac 1/d

Address:700081
Website:[email protected]

Bought 1.2 T AC from Great Eastern Baguiati on 20.06.2018
The same was supposed to be installed free.Great Eastern promised to install the same for around Rs 750( For Angle fitting Rs 300 and water pipe @ Rs 15 /ft)
But at the time of installation I had to pay as follows
1.ANGLE : 300.00
2.WRAPPING : 700.00
3.WATER PIPE : 1320.00( @ Rs 30 /ft for 44ft which was much less than that in actual to be 35 ft...
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Rajlaxmi Chakraborty
from North Lakhimpur, Assam
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non delivery of goods

Address:Kolkata, West Bengal, 700047

Goods are not being delivered even after repeated followup by garia branch and the sales girl miss ranjana misbehaved over phone today on enquiry. Had planned to purchase all my equipments here but now i will make sure none of my colleagues or friends visit this store. The contact no mentioned in the order receipt is incorrect. None of the staffs tried to contact me even after i lodged complaint in consumer affairs yesterday moreover ranjana...
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S
Subrata Malakar
from Kolkata, West Bengal
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non functioning of hitachi ac 1.5 tr model 318hbea

Address:700090

I have purchased an air conditioner of Hitachi make 1.5 TR vide seller Great eastern trading co bill no w1324/1819/04067 dt 06.06.18.It was installed on 08.06.18.After that it was not functioning properly.Proper cooling not available.Lodged complain through their toll free no video DOS req. no [protected] dt 17.06.18.Informed to Great eastern Sinthimore branch by physically also.But till now nobody has attended my problem.I am helpless to...
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RAJLAXMI C
from Kolkata, West Bengal
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non delivery of purchased products

Address:Kolkata, West Bengal, 700047

I have purchased a washing machine fridge and induction cooker from your garia branch on 14/06/2018 which was supposed to be delivered today i. E 19/08/2018 but the same has not been delivered and to my utter dismay
The sales representative, miss ranjana is not answering my calls intentionally. Moreover the mobile no mentioned in the order receipt is switched off and nobody is receiving the landline number either. This sort of high...
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Address:Purba Medinipur, West Bengal, 721636
Website:[email protected]

Pl send hitachi 1.5 ton ac as tomorrow i will go state bank of india, bajkul12452 br, only son will go kolkata as house staff dr of govt hosp and my mrs will go hs school. I already paid rs. 45000/- through latest sbi yono ac as per advices from manager/dr staff of your tamluk br bill dtdv15062018. Previously my mrs and son go to your shop and i have gone and see the product mentioned in whatsoff. Please arrange today. With regds, sankarprasad...
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M
Manik Pradhan
from Kolkata, West Bengal
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delivery delay - refrigerator

Address:Kolkata, West Bengal, 700156

I had a worst experience with great eastern (Baguiati) after busying a refrigerator. On 13th june i have ordered the product and its 5km far from my address still the product not delivered, after calling multiple times the sales person said different reasons like the product is not available what i have ordered, on next call she said its being packed for delivery, on next enquiry she doesn't even know it's not delivered. Not sure what needs...
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PS Mukherjee
from Jammu, Jammu and Kashmir
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

harasment faced in purchase of a whirlpool fb 2630 protton roy-alpha steel gr29413400000701 2014201171004424

Address:Kolkata, West Bengal

The above fridge has been purchased from Great Eastern Retail Pvt. Ltd, Kankurgachi, having invoice no. KG/1819/SA/02839 Invoice dt.09/06/2018. Order No.KG/1819/SO/02840 dt. 08/06/2018.
While the item has been purchased, one one Sales official Sri Ankur Roy having contact number [protected] said that the MRP of the product is Rs 32000/- DP: Rs. 28000/- and Customer price is Rs.24800/- which is the billing price.
When the item...
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P
pollu22
from Siliguri, West Bengal
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sony led tv installation.

Address:Hooghly, West Bengal, 712311

I have purchased a sony led tv model no:klv-24p413d / 2018 on 03/06/2018, invoice no. W2224/1819/03017

Yesterday i got a call from ([protected]) one of your staffs regarding installation of the above mentioned product. He said the adjustable wall hanging panel will cost rs. 900-1200. I agreed since i was ignorant about this. Later i came to know it has been given free to someone known to me and inhabitant of my area. The person...
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Siddhartha Kanjilal
from Kolkata, West Bengal
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regarding rude behaviour of staff namely abhijit sur mobile no. 8981925789

Address:712101

My brother in law kautabh ghosh approached before great eastern trading, khadinamore, chinsurah, west bengal for purchading a 40 inches samsung tv and made the entire payment today i. E on 1st june, 2018. When asked for delivery one staff namely abhijit sur whose mobile number is [protected] made rude behaviour with me. This is not expected from staff of great eastern trading co.
From_
Siddhartha kanjilal
District judgebr...
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Anjan Bhattacharyya
from Ranaghat, West Bengal
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wrong information

Address:West Tripura, Tripura
Website:a

A frost free below 250 l preferably double door or may be single door made by hair (Bmr). But information given from your end that single door of whirlpool is available and supplied but it was seen that the supplied ref. Is not a frost free. What is tobe done so that it can be changed to double door/ single frost free. It was bought from agartala great easrern and supplied to udaypur, tripura...
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