Great Eastern Trading — defective refrigerator delivered... no response on replacement

Address:Jaipur, Rajasthan, 302004

Hi,

I purchased a lg 687 ltr. Side by side door refrigerator on 27th june 2018 from great eastern trading co. (Branch - raja park, jaipur). Firstly the delivery was late and then when i opened the packaging its door was out. The sales person not ready to come home and have a look. Lg technicians confirmed that its a defective piece and will replace it but not has been replaced till date. Since the door is out, the vaccum is not proper and hence cooling gas leaks. It is comsuming more electricity and also not giving proper cooling. Nobody at getco or at lg are listening and just delaying the replacement.

Regards,
Rajat
Was this information helpful?
No (0)
Yes (0)
Great Eastern Trading customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Great Eastern Trading
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    8%
    Complaints
    233
    Pending
    0
    Resolved
    18
    Great Eastern Trading Phone
    +91 33 2248 7294
    +91 33 2248 8856
    Great Eastern Trading Address
    20, Old Court House Street, Kolkata, West Bengal, India - 700001
    View all Great Eastern Trading contact information