Great Eastern Trading — No Delivery No Response

Neo_Ret8ns

from Kolkata, West Bengal

Address:	Kolkata, West Bengal, 700084
Website:	www.greateastern.in

I have ordered a refrigerator at Great Eastern (Branch: 433, Garia Main Road, Kolkata - 700084) on 21st of December 2015 and the delivery was supposed to be made on the same day i.e 21st of December 2015. But it is 23rd of December 2015 and they kept me waiting till 8 O'Clock in night saying that the delivery will be made. After 8 O'Clock they stopped taking calls (both the sales person and at the branch). Their closing time is 9 O'Clock at night.

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from Kolkata, West Bengal

I am a Senior Citizen residing at Belghoria, Kolkata 56.On 20th August I purchased one LG full automatic washing machine and one IFB 23 ltr. micro oven from your outlet at Sinthee more.The washing machine was delivered on22nd evening after contacting the said unit several times. Today it is 25th August, the microvoen has not yet been delivered . Since, 22nd I have been calling the said unit several times daily till date to get the product delivered.Each time they are simply lying and telling me it will be delivered within a couple of hours.
On the pretext that the product will come, I simply staying at home postponing my other engagements, to receive the artical.

I request you to please take up the matter with the concerned outlet immediately and arrange to deliver the product or I will be compelled to think over the matter otherwise.

Relevant purchased invoice are attached herwith for you kind perusal.

With best wishes
Sankar Basak