Great Eastern Trading — Poor service quality

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Sinthi more

I have ordered the Godrej AC on 16th Aug, 23. Got delivery on 20th and installation on 22nd. The outer part was defective, they said they will replace in next 2-3 days and we are still struggling with the replacement.

I don't understand what type of customer service they provide. Anyone cannot wait for a whole month for an AC to get functional after purchasing. And even on call they are sounding as if they give a damn about it and providing it for free. They are harshly talking, have no manners.