| Address: | Old court house Street kol-1 |
I purchased Sony Bravia 55" TV, model no SONY 55X85J LED on 25 th Jan, 2023 from Great Eastern trading Co, old court house Street, kol-1. A tv of the model mentioned above was on showroom display, and I had carefully observed a bend in the sticker of the tv on display.which I had marked as the showroom display tv.I went to the showroom a day before it was to be delivered and saw the showroom display tv was missing.I enquired if the display tv has been packed for me.The showroom authority convinced me that it was not, a brand new tv has been kept for dispatch.To my dismay I received the product today ie 4th Feb 2023 and the installation person came and installed the tv and I saw the same bend in the sticker. I am now convinced that I have been hoodwinked with the tv on showroom display.I want appropriate action to be taken against errant officials and have my tv replaced ASAP with a product from the company.This type of customer service was not at all expected from such a reputed company. Was this information helpful? | 
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