Great Eastern Trading — Washing machine replacement

Address:

319/11, Jessore Rd, opposite Diamond City, Devendra Nagar, Amarpalli, South Dumdum, West Bengal 700074

I am S Roy . On 22nd I got the delivery of 1265ANL washing machine that too was broken and damaged. Even demo was not registered by them to the LG office. It was me who took the initiative of registering the demo.
The machine was supposed to be replaced today. I called them and they replied that it could not be not before Saturday. I am a working woman. There are no members in the house except me to receive the delivery. I took leave today just by relying on the information given by them. I have made full payment of 30500 to them. I am not a free person. I too have my own job. I cannot everyday waste my precious time thinking when their delivery will arrive. This is not at all expected from this large well renowned company. Worse.