Great Eastern — washing machine purchased still not installed

Hi,

I would like to register a complaint against bill no mi/1718/sa/03411. I purchased a washing washine on 05/02/2018 and requested them to deliver at my place. I received the wasibg mashine but the engineer who was instructed to come and fit the machine did not come at all being registered the complaint again and again. I called the engineer again and again but still he was just not committing us about anything whether he is coming or not and did not visit at all. I had to leave all my work just waiting for the engineer to come and fit the machine. Iam extremely pissed of because of the service. And other than that nobody including staff is willing to look up to the matter and co ordinate for the service to be done. I never expected this kind of service from such a huge and reputed store and want to give away the washing machine i purchased and take m money back and never buy anything from here. I never had such bad experience from any stores untill now and got quick services always except this. I would never suggest all of my collegues friends and relatives or any other person to buy anything from here and will never ever again purchase for myself too in future. I just need my money back and please take back your washing machine from my house which is still sealed.

Naseema
[protected]
Jaipur
Rajasthan