GreenChef Complaints & Reviews

I brought new 2 burner gas stove of greenchef brand, while cooking on it the the glass top of the stove blasted.. Luckely our family escaped from a gas fire... Very poor quality product.. This product is dangerous to the life of the person who are using it.. I am going to complaint on cunsumer cel.. Photos are uploaded. Glass top is very poor quality.. Very dangerous to life..

I'm brought new indecution cooker 15 days before but it not working bust sound came after that it will not on.
My phone is [protected]
Your product is not capable for indian system if other local brand working with out any broblem 2 years but your product is not working at least one month cooking time bust sound came inside your product after that it will not working pls help us to replace with you new products.

We purchased green chef 3 burner glass cooktop gas stove from the dealer on 5/11/2017. From the day i have been using this stove i smell gas leakage from the left side. The service fellow had come but did not solve the problem. He said everything is fine and our gas cylinder must be empty and that is the reason.
But our gas was just delivered in the month end of october. I am very dissapointed after experiencing such poor quality service. I am worried of saftey of my family, more over all the reviews indicate the same problem gas leakage.

My name is ananth im purchase on one gas stove in last one month ago this stove is not properly working im also complint registor your service engineer mr. Chantran coming last 4 days ago he say some spare change but still date my complint is not solve.. Not change spare baby in my home so im very irradiation your product and very very worst service my contact details ananth [protected]

Lpg glass top stove code no.2bnmk15153769 purchased from nithya super market, kottayam on 10/1/2017 with a warranty period of two years. After a month of purchased above problem arise and it is solved by your customer care service. Now the same complaint is continuing. So please replace the stove. The agency is not taking any responsibility. My mob no.[protected]

In my 3 burner greenchef stove knob came outside, gas is leaking, please contact my mobile no. [protected] or [protected], please rectify this leak defect urgently otherwise it catches fire, it is too urgent to clear my 3 burner greenchef gas stove top urgently otherwise it is too dangerous for me and for my family, for god sake urgently send one person to clear this leaking defect

I have bought greenchef pressure cooker 3 and 5 litres respectively from dmart. From day 1 there was fault in cooker the pressure wont b maintained in the cooker and the pressure leaks from surrounding areas. After given for replacement with dmart they changed the rubber and gave it to me even after that the issue was not resolved. Product from green chef is totally ######## don't ever buy this product and suffer

Bought this gas stove 1 year 4 months back (may 2015) from spar.
Have had the following problems since then

1. august 2015 - the glass top came off from the frame: registered a complain, the technician came and replaced the frame
2. october 2015 - one of the four stand (on which the stove rests) came off, the rubber base is loosely kept in position to ensure balance while using it: registered complain but not attended yet
3. june 2016 - the right knob/ regulator came off and a huge fire ball started coming off. it was potential disaster.: registered a complain to replace the stove. technician came and replace the part.
4. july 2016 - smells of gas while operating the central burner
5: september 2016 - fire started coming from bellow the left burner. this happened last night. have not registered a complain yet. do not wish to continue using this product. i am done with green chef.

Gas Stove 4 Burner stove purchased from Big Bazaar 2 years old .
3 burners are not working thou their is no problems with the Knobs.Everytime we clean and fix it works for 2 days and again it doesn't work from the 3rd day.

Repair/Replacement needed

Could anyone take this issue on high priority and solve this

For more information

Contact :[protected]

We purchased stove on 10/27/2015. Now we got know that there is a leakage problem. 2 times it was started fire.. there is no proper customer care number. Please fix this problem ASAP.

Not responding to Complaints, unable to Contact the Greenchef personnel in any way. Website is a mess only one toll free Number is given [protected]. Any other number is not available.

Purchased 3 burner stove on 9th Nov 2015 at SPAR Hypercity, Gachibowli, Hyderabad. Within 15 days Left knob has a gas leakage sometimes it catches fire. Please fixed the problem ASAP. Call me on [protected] for further details.

I have purchased 3 burner glasstop gas stove on 30/8/2015 and using it since one month with in a week center burner nob came out and one of the big burner is not working when kept in swimmer. I am unable to use the stove due to gas leakage.
Resolve the issue at the earliest.

My contact no. is [protected]

We purchased a 4-burner Green Chef glass cook top on 14th february 2015 (fro spar hypermarket at bannerghatta road). within one week of our purchase, one of the knobs had already come out. even that time the technician took 2 days to come and repair but that time it was manageable as their was no gas leakage and the other 3 knobs were working perfectly. On sept 2nd 2015 another knob comes out and also causes gas leakage. This happened in the morning while i was preparing for the entire days meal for my children as im a working woman. Due to the leakage i had to switch off the cylinder or it would have caused a major accident. I called the call centre and they told me that their technician can come only the next day. (thank god for microwave otherwise i wouldn't have been able to cook anything.) Untill 3pm on 3rd sept (the next day) nobody from green chef had turned up & also repeated calls to the call centre were made and nobody answered. pathetic service. At around 4pm we tried the call centre again and someone named ashwini answered and said that it would take another day more to solve our problem. I dont know how do they expect me to cook till then. Is this how their service is?? Also i've noticed that the burner rings have started to rust, if its steel that they use then it shouldn't rust. this clearly means that its not steel and they're cheating us. My product is under warranty, and if by tomorrow my problem is not solved i will take their entire company to the consumer court and get my money back from the company.

I bought greenchef two burner lpg gas stove 3 months back. From the day one its keepon giving problem such as gas leakage, red flame, not lighting on... I have complainted to greenchef more than 10 times in the span of 3 months. The company service person takes more than three days to come and after faulty spare replacement takes more than a week to fix. This has happend many times with different different problems. I have suffered a lot from this product. Please take action on greenchef product and service quality... i am requesting all of you, peoples dont buy greenchef product they are worst quality and worst service.. If you buy you will surely suffer...

One of the knobs of greenchef 3 burner stove broke (this knob was creating a problem since burner was purchased, and it was being replaced by Greenchef earlier as well, though after replacement it still had issues, but was manageable). 4 days back person came and replaced the knob, the way he was handling burner roughly, was complteley unprofessional, he said he doesnt have same brand knob, but other one will work and we agreed, After he replaced, just after 2 days(i.e. on 28th Feb), from the same knob flames started coming out, it would have caused a major accident, had we not switched off the cylinder immedietely. After that I called up thrice yday to get this complaint registered and asked somebody to attend it at the earliest.But somehow they dont understand the 'EMERGENCY' call definition!! They though ultimately registered my complain[protected], but said based on service personnel's availability he will attend the call and I am yet tohear from them. Also they are going tocharge me the labor cost for visit again, though its entirely their fault on how they fixed it. Is this how ISI marked companies work ? Is consumer safety term is just hogwash for them ? DOn;t they have emergency call service ??? Whom to blame if this would have resulted in Fire accident, and we stay in apartment ...so its not only us!!

I have purchased 3 burner gas stove of greenchef from Total mall in Rajajinagar Bangalore on 02/10/14 it is under warranty. Now the gas burners are not burning correctly it is very slow. I require an service person to inspect it and set is right immediately. Thank you D.S.Thiyagarajan [protected].

bought a 4 burner glass top green chef gas stove. (From girias, basavanagudi, bangalore). Its been used only for a few days and it burst into pieces, when we were cooking it. Need a money refund immediately - if not, will file a complaint in the consumer court.

2 months before we purchased 4 burner LPG stove from one of your dealer in Adugodi, Bangalore. Since then 2 times we have to lodge complaint at your customer care. The main problem is that while at the time of lighting the burner, and while closing, all off sudden it boobs up with big sound. it appears as if it is going to burst. The person who came first time again came yesterday 2nd time, he knows the problem, . He just replaced with old burner and said it is OK. and he took the new burners. He gave the explaination that if it happens again call me. Is this the way of giving service for a customer. If anything happens to our family members, who is responsible. Request you to replace with a new one. I hope the matter will be taken seriously and do the needful regards S.Dharmendra

we brought 19 oct 4 burner gas stove in Gopalan mall.stove is leaking out as first time we fixed .Already we raised the complain, till no one come to my home to service the stove.This is too bad.how long we have to wait?since one week we are waiting for the service or replace the stove.

contact details :Parameswaran- [protected]