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LivPure
Livpure Pvt. Ltd.
Customer satisfaction rating: 61%
Submit a Complaint
432
COMPLAINTS
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LivPure Customer Care

Address
Plot No. 221, Udyog Vihar, Phase-I
Gurgaon
Gurgaon District
Haryana
India - 122016

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
1800 4199 399  [Helpline]
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91

Phone:
Phone:
+91 95 8222 9701  [Direct Sales & Service Partner Enquiry]
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+91 98 7179 8090  [Export Enquiry]
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+91 12 4498 7400  [Corp Office]
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Fax:
Fax:
+91 12 4498 7499  

Submit a Complaint
Customer satisfaction rating
61%
Complaints
432
Pending
130
Resolved
231
Good
Good news! We have a good connection with the company and they're good at resolving user complaints.

Working hours
Mon 08:00 am - 10:00 pm
Tue 08:00 am - 10:00 pm
Wed 08:00 am - 10:00 pm
Thu 08:00 am - 10:00 pm
Fri 08:00 am - 10:00 pm
Sat 08:00 am - 10:00 pm
Sun Closed

LivPure related photos (59)

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LivPure Complaints & Reviews

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I taken 2 year acmc.but just done 1 year your service agent John p gajjar is not picking my phone.and not servicing also.my...
Helpful
Dear mam/sir, i hope you are doing well, my name is neeraj from new delhi . i want to service my livepure R.O. and i have...
Helpful
Registered a complaint about leakage of watere on 26th March and the engineer attended on 27th march 2021. After servicing...
Helpful
I have opted for ACMC on[protected] for 3 years worth Rs10800. It was promised twice in a year an auto inspection for checking...
Helpful

Water not coming

Complaint Status


[Mar 14, 2021] LivPure customer support has been notified about the posted complaint.
Dear Ananda, apologies for the inconvenience caused. Requesting you to share your registered contact number or service request number and the concerned team will reach out to you on priority.

Regards,
Team Livpure
Complaint comments
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    I want to submit Complaint Positive Review Neutral Comment
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    I tried to call customer care many times but no one is responding...
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    Need to servecing of our livpure

    Complaint Status


    [Mar 13, 2021] LivPure customer support has been notified about the posted complaint.
    Dear Vaibhav, requesting you to share your registered contact number or service request number and the concerned team will reach out to you on priority.

    Regards,
    Team Livpure
    Complaint comments
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      I want to submit Complaint Positive Review Neutral Comment
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      The man Livpure His name is Himanshu . He had done fraud with us . He is giving us service of livpure . Now he is not giving...
      Helpful+2
      Hi Team, / I am Suyog Sharma I had seen the purifier rental add on FB and I signed up smoothly after that I got the...
      Helpful

      I had taken service contract for three years in oct 2020 and from jan21 i was trying to get service from livpure for water purifier but no one is responding on customer care number or email and from last two months continuously trying for service but no one is visiting for service and they even not respond to me i had pay for three contract
      Not doing service
      Not doing service
      Not doing service

      Complaint Status


      [Mar 10, 2021] LivPure customer support has been notified about the posted complaint.
      Dear Rupesh, apologies for the inconvenience caused. Requesting you to share your registered contact number or service request number and the concerned team will reach out to you on priority.

      Regards,
      Team Livpure
      Complaint comments
      Helpful+1

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
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        RO water purifier has stopped the working. Water is not coming from the machine.
        Water is not filtered

        Complaint Status


        [Mar 07, 2021] LivPure customer support has been notified about the posted complaint.
        Dear Satish, apologies for the inconvenience caused. Requesting you to share your registered contact number or service request number and the concerned team will reach out to you on priority.

        Regards,
        Team Livpure
        Complaint comments
        Helpful

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          I want to submit Complaint Positive Review Neutral Comment
          code

          RO Mineralizer and Filters are to be changed as per regular service i already complaint in previous time but there is no response from your side

          Complaint Status


          [Mar 06, 2021] LivPure customer support has been notified about the posted complaint.
          Dear Rohit, apologies for the inconvenience caused. Requesting you to share your registered contact number or service request number and the concerned team will reach out to you on priority.

          Regards,
          Team Livpure
          Complaint comments
          Helpful

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            I want to submit Complaint Positive Review Neutral Comment
            code

            We have raised service request for issue with machine is not working but no one has addressed till now.

            Further, lot of issues we are facing with this machine, I request or suggest to replace with new machine otherwise I may have to go for consumer court. we brought this just 8 months ago and it has given problem for almost 4 times now

            Complaint Status


            [Mar 05, 2021] LivPure customer support has been notified about the posted complaint.
            Dear Naveen, apologies for the inconvenience caused. Requesting you to share your registered contact number or service request number and the concerned team will reach out to you on priority.

            Regards,
            Team Livpure
            Complaint comments
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              I want to submit Complaint Positive Review Neutral Comment
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              Dear sir/Madam,
              Maine RO Installed karne k lye customer care me call kya tha Date 03 March 2021 ko...

              Customer...
              Helpful

              My service request No. JS-[protected] registered on 2nd March 21 till date it is not closed. Livpure technician is not coming for installation of water purifier. Due to this We are facing problem for getting purified water. Please look into and solve the issue immediately.

              Complaint Status


              [Mar 04, 2021] LivPure customer support has been notified about the posted complaint.
              Apologies for the inconvenience caused. Requesting you to share your registered contact number or service request number and the concerned team will reach out to you on priority.

              Regards,
              Team Livpure
              Complaint comments
              Helpful

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                I want to submit Complaint Positive Review Neutral Comment
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                After 6 months of torture without servicing water purifier. I am drinking can water paying extra since I bought liv pure envy...
                Helpful
                Hi Team,

                I have been a loyal customer to LivPure and struggling to get a service technician attending to my...
                Helpful

                As per the AMC taken from you we are not getting service and it get cancelled without any concern with us
                Please do the servicing immediately.

                Complaint Status


                [Feb 26, 2021] LivPure customer support has been notified about the posted complaint.
                Dear Sarang, apologies for the inconvenience caused. Requesting you to share your registered contact number or service request number and the concerned team will reach out to you on priority.

                Regards,
                Team Livpure
                Complaint comments
                Helpful

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
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                  I have raised request on Saturday to LivPure regarding our RO not dispensing water, they have raised request that I will get...
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