LivPure Customer Care
Livpure Pvt. Ltd.
Customer satisfaction rating: 68%
Submit a Complaint
340
COMPLAINTS

LivPure Customer Care

Livpure Pvt. Ltd.

Address
Plot No. 221, Udyog Vihar, Phase-I
Gurgaon
Gurgaon District
Haryana
India - 122016

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
1800 4199 399  [Helpline]
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138
down
86

Phone:
Phone:
+91 95 8222 9701  [Direct Sales & Service Partner Enquiry]
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116
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39
+91 98 7179 8090  [Export Enquiry]
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14
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13
+91 12 4498 7400  [Corp Office]
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20
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21

Fax:
Fax:
+91 12 4498 7499  

Customer satisfaction rating
68%
Complaints
340
Pending
15
Resolved
225
Good
Good news! We have a good connection with the company and they're good at resolving user complaints.

Working hours
Mon 08:00 am - 10:00 pm
Tue 08:00 am - 10:00 pm
Wed 08:00 am - 10:00 pm
Thu 08:00 am - 10:00 pm
Fri 08:00 am - 10:00 pm
Sat 08:00 am - 10:00 pm
Sun Closed

LivPure Complaints & Reviews

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Livpure — rented water filter, no service from 1 month 8 days

 Supreeth Hegde on Jun 30, 2020
I have a water filter from livepure rented, i am in a greenzone in bangalore city.

Water tap is broken and...
Complaint comments  Read comments Complaint category Water Heaters & Geysers

Livpure — regarding the product is damaged while paid servicing and the company is not paying for the damage done by their service personnel.

 Abhijitcse414 on Jun 28, 2020
I had requested livpure for paid servicing though the machine was working fine. The service personnel who arrived from livpure...
Complaint comments  Read comments Complaint category Appliances

Livpure — Ro water purifier

 [email protected] on Jun 27, 2020
Hi there
I have purchased live pure water purifier 7 month ago.
Within 5 month it started taking around 5 hours...
Complaint comments  Read comments Complaint category Appliances

Livpure — service not provided under amc contract.

 ravindsi on Jun 27, 2020
I have taken amc for 2 years for my ro water purifier, ending on july 2021, but i am not getting service even after raising...
Complaint comments  Read comments Complaint category Utility Services

Livpure — no response from livpure representative [Resolved]

 Pankaj Dhapola on Jun 26, 2020
Complaint number - js[protected]

Date - apr 12, 2020 - i had raised a request for maintenance of liv pure...
Complaint comments  Read comments Complaint category Electronics & Appliances

Livpure — I want my subscription cancelled and money refunded

 Rejin Babu George on Jun 22, 2020
I had subscribed for Livpure smart RO from their website https://www.livpuresmart.com/ on May 19. Since then there was no...
Complaint comments  Read comments Complaint category Appliances

Livpure — livpure not providing service even after contacting 7 times

 julee Paul on Jun 22, 2020
Our warranty period for livpure water purifier was till 20th of april 2020 which was the period of lockdown. Free service...
Complaint comments  Read comments Complaint category Appliances

Livpure — water purifier installation

 Ammy_123 on Jun 20, 2020
I ordered the product on 7th of june worth 9499 inr with no cost emi and got it delivered on 8th june. Installation was scheduled...
Complaint comments  Read comments Complaint category Appliances

Livpure — RO [Resolved]

 arun0885 on Jun 20, 2020
R/s

It is brought to your kind notice that i have purchase amc from 21/04/2017 to 20/04/2020 of my live pure...
Complaint comments  Read comments Complaint category Electronics & Appliances

 ulsah on Jun 20, 2020
I had purchased livpure ro water purifier on 2019 january from the beginning their service was very bad installation was done after 6 months,
I had registered a service request on march 2020 but till now nobody attended and i escalated the complaint in their website but i i didn’t get any responses.
Problem with my water purifier is taking too much time and now hearing long beep sound from the purifier
Complaint id is js-[protected].

Complaint Status


[Jun 20, 2020] LivPure customer support has been notified about the posted complaint.
Complaint comments  Add a commentComplaint category Appliances

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     Saurabh kh on Jun 18, 2020
    I have subscribed to livpure in march. Had paid the amount to start the gold service that covers 188 liters of water. To this day june 18 the ro has not been delivered. I have called them several times and have not been getting proper response

    Complaint Status


    [Jun 18, 2020] LivPure customer support has been notified about the posted complaint.
    Complaint comments  Add a commentComplaint category Electronics & Appliances

    Post your Comment

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      Livpure — LivPure RO GLO is not working since 20 days

       Narsaiah S on Jun 18, 2020
      Hi Team,

      My RO machine is not working since more than 20 days, I have raised complaint on 28th May 2020. Calling...
      Complaint comments  Read comments Complaint category Products & Services

      Livpure — livpure ro pep star, frequent issues [Resolved]

       Ashish Matta on Jun 18, 2020
      Every 2 months ro has some or the other problems, sometimes no water flow (Not because of water pressure but because of filter...
      Complaint comments  Read comments Complaint category Appliances

       Kanika Bhatnagar on Jun 17, 2020
      My machine is continuously beeping.

      Complaint Status


      [Jun 17, 2020] LivPure customer support has been notified about the posted complaint.
      Complaint comments  Add a commentComplaint category Electronics & Appliances

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        Your Rating (1 star is bad, 5 stars is good)
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        Livpure — Livpure touch 2000 plus water purifier

         snc on Jun 16, 2020
        Complaint REF NO: JS-[protected] RAISED MAY 21 ESCALATED MAY 25 ALLOTTED TECHNICIAN HAS NOT RESPONDED TO MY CALLS LIVPURE...
        Complaint comments  Read comments [1]Complaint category Appliances

        Livpure — Livpure water purifier not working

         Special Police Officer SV Ramesh on Jun 16, 2020
        I have been facing water leakage issue from ro purifier from saturday night, even though if am keeping it shut down from main...
        Complaint comments  Read comments Complaint category Water Heaters & Geysers

        Livpure — order not delivered

         VijayAnand Bandaru on Jun 16, 2020
        I've ordered livpure bolt copper ro purifier from www.livpure.com on june 5th

        Order no - lv2040481675711591358553
        Complaint comments  Read comments Complaint category Appliances

        Livpure — Not solved my problem after so many complaints regarding my filter

         Arun Shaw0 on Jun 14, 2020
        Hello there,
        I contacted livpure customer care to registered a complaint on 02.05.2020 that there is no flow of water...
        Complaint comments  Read comments Complaint category Other

        Livpure — livpure glo ro + uv mineralizer beep sound

         sourabh2016 on Jun 13, 2020
        I purchased livpure glo ro + uv mineralizer 2 years back in march 2018.

        There is a long beep sound ongoing...
        Complaint comments  Read comments Complaint category Electronics & Appliances

        Livpure — being charged for last 2 months ro is not working

         S Poddar on Jun 13, 2020
        Hi,

        I have prepaid ro service taken from livpure for which i have to do monthly recharge. For last 45 days...
        Complaint comments  Read comments [1]Complaint category Appliances

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