groupon.co.in — Groupon.co.in is misleading customers with product size and not ready to refund

Address:New Delhi, Delhi

I bought an online Bendly Backpack which is around Rs. 549, When I bought there is no description on size in the title heading of this bag. check the attached image where it is very difficult to find the size of this backpack. Images are also misleading. Other sites clearly showing the bag size in their title as "Bendly Small Backpack Light Blue" in snapdeal, "Bendly KB4 10 L Small Backpack" in flipkart but groupon.co.in does not show while they mentioned backpack size in the bottom of the screen where user must have to scroll down. When I got this backpack, I called them to refund it but they denied. I called them 2 times but they are denying to refund it while I don't need this small backpack as it is useless for me. Please help. They are misleading customers with images and poor tricks.
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Groupon India / NearBuy customer support has been notified about the posted complaint.
Jun 06, 2015
Updated by Bhim-Singh
They recently send me an email for Ticket #1415456 in which they denied again to refund or exchange the product.
Pathetic experience with cheap online shopping tricks of Groupon.co.in

Complaint comments 

Comments

Hi Bhim-Singh,

We have received your details and are working on your complaint. We will respond to you shortly.

Thanks
Groupon_India
Hi Bhim-Singh,

We have received your details and are working on your complaint. We will respond to you shortly.

Thanks
Groupon_India

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