[Resolved]  Gsrtc — Gsrtc volvo bus wifi service

Address:Vadodara, Gujarat

I was customer of gsrtc bus that was travelled from Ahmedabad(nehrunagar) to vadodara.This bus started at 6:15 pm from nehrunagar (ahmedabad) and I was in bus and bus number was GJ01CU 5507. I asked driver and conductor they both were saying wifi is not available and I have paid 216rs to travel in this bus. In rules and websites of gsrtc it is clearly written Wifi service is available to all customers. But In that bus it was not available or not working I asked to both bus driver and conductor. I want fast action in favor of this service because we pay 216for this so we should get all services uptodate. I strongly want my money back(refund) which I have paid for this service.My phone number is [protected]. I want service to be opened regularly otherwise you should do something because 216rs are paying and in return we are not getting services.My kindly request to you do some action fast. I am waiting for your reply and action and refund too. Thank you. My name is Nadeemraza nijabatali Saiyed . I have also submit complain on [protected]@gsrtc.in but they are not answering me. I have also registered this complain at Vadodara bus station at control point of gsrtc. Please refund me and start that service. I want your help I kindly request to you. Because here all people are use to this type of life but I don't want this I want to make the company owner aware of it and I want my right that's it. Thank you.
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Aug 14, 2020
Complaint marked as Resolved 
Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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As above complain same the drives says WiFi is disable ... what’s wrong with Gujarat Transport Serivce .. do something otherwise government service why public use if they don’t provide legal and reporting facilities.

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