[Resolved]  Gsrtc — Money Debited from account but ticket not booked

Dear Sir/Madam, I, Anand Gujar, was booked online ticket through http://www.gsrtc.in on 19th, Oct'14. My reservation booking as below. Trip Code : 1900PANSHRDEXP5 Date & Dept.Time : [protected] & 20:00 From : BARODA To : SHIRDI Booked Seats : Adult-3 & Child-2 Ded. Amt : 1, 613.00 Seat Nos. : 21, 22, 23, 24, 25 GSRTC Ref.No. : GS1309527 I didn't received any email as well as message for the transaction and 1613 Rs. was deducted from bank a/c. So on next day, I went to the Baroda bus depot and asked about this matter. Then, contact person replied me that your deducted amount automatically credited to your bank. Therefore I booked same journey, same bus but different seats, at Baroda Bus Depot. But still, I don't received any amount to my bank account. I request you to help me to get my refund as soon as possible. Kindly be needful in the matter. please do the needful. Name: Anand Gujar Contact No. [protected]
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Aug 14, 2020
Complaint marked as Resolved 
 
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Gandhinagar to jetpur
Red no. GS7255831
DATE of transaction 13th Jan 2019
Amount 298

Rajesh Sadhu's reply, Jan 13, 2019
Amount debited but ticket not done
GSRTC ebooking:

I had booked ticket from Ahmedabad Nehrunagar to Vadodara central bus stand on 29th September around 7pm. I had booked bus for 7:15 am on 30th September, 2021.My reference no. is [protected]@GSRTC

218 rs were cut from BHIM app. But ticket didn't got confirmed. Please refund my money. And please make your e-services better. Customers have to go though a lot of hustle because of your faulty e-system. Atleast a proper e-system is expected from state level transport services in this era of digitization! Hope you will make refund soon!

amount debited but tickit not book please refund may amount

Respected sir/mam,
I P.V.Parthiv booked volvo gsrtc bus from Ankleshwar gidc to vadodara central bus stand on 9 of july 22.The bus timings was 12:30 from Ankleshwar.However my booking was failed but the amount was debited from my account.

I booked 4 seats in that bus.its been more than a week and no refund has been processed till now.

I am attaching the screenshot of the failed booking.

My reference number is GS21413248.
Amount fare is Rs 677.

Please help me with this.

Thanking you.

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