Gsrtc — Ticket has not been booked but money has deducted

Address: 3/A new anupama flats gurukul Ahmedabad

Kal mene vaghodia cross road se nehrunagar abd ki ticket book ki thi but payement time pe transaction error aya and ticket book nai hui thi but at the same time money has been deducted and this happened 2 times so i kindly request you to look after it and refund the. Money