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I had booked a banglow in mahabaleshwar (Booking no: pv3oy) but the property was not liveable. I had booked for 18th and 19th of june. I reached there with my family including 3 kids at 10pm on 18th night. There was no electricity at the property. The caretaker informed that there is a power supply problem and there is no backup power. They promised that the electricity will come quickly. We stayed there till 10:30 but no electricity. Strangely, a few house nearby had electricity.
It was a nightmare to find a hotel at that time of night specially with three small kids (Less than 3 years).
At the least, i am expecting a full refund. Ideally i should be compensated for the horrifying experience.
No response from guesthouser.com after repeated calls, chats and mail to [protected]@guesthouser.com Was this information helpful? | 
