| Website: | www.guesthouser.com |
I booked a property and paid in advance via booking.com. The reservation landed in guesthouser.com where the money as landed as well. Got told that the rooms were over booked and tried to find another one fir similar price. Once found the agent sent me an invoice that didn’t contain the already paid amount and woukd nit accept to put the reservation in their web stie in my account. I cancelled the booking via booking.com and received a notice that i should receive my refund within a week. It’s already 3 weeks niw and still no sign of refund which is no small summ: 538€!!! I will now try to make an official complaint to booking.com and hope it moves something.
This company is a complete fraud. Also look at this site for more complaints about them:
https://www.tripadvisor.in/PostReply-g306995-i9760-k9265358-Calangute_North_Goa_...⇄ Was this information helpful? | 
Post your Comment