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Gujarat Gas Complaints & Reviews

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Updated: Nov 15, 2025
Complaints 589
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22
Unresolved
567
Bad 😕 It seems that Gujarat Gas has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Gujarat Gas reviews & complaints page 12

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M
Mehul6065
from Delhi, Delhi
Apr 15, 2021
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Address: Godhra panchmahal 389001

Dear sir/madam
My customer no is[protected] Raval Mehul kumar Bharat kumar it has been more than 3 months passed since I paid money for gas connection but till now I don't get gas connection I kindly request you to look in to the matter & solve it as early as possible

Yours faithfully
Mehul Raval
[protected]
Gujarat Gas customer support has been notified about the posted complaint.
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    K
    karan685
    Apr 13, 2021
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    Hi its karan parwani here
    i want to know my costumer id
    my residency address : 2.i.5, shree balaji agora residency
    behind agora mall, sugad, gandhinagar 382424

    i just have meter number which i attach here with this complaint and my phone number is [protected].. do help me out so i can pay my outstanding amount of my gas connection
    +1 photos
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      G
      Gayatri Tejas Bhutwala
      from Ahmedabad, Gujarat
      Apr 8, 2021
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      Respect sir
      I ravi telwala apply for gasoline connection date 27/01/2020.my customer id is[protected].when i ask them they are not give me statisfy ander.please do needful
      +1 photos
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        K
        [email protected]
        Apr 7, 2021
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        Customer no.[protected]

        I have applied for re-connection of my pipe gas line on Mid January 2021. but till date my connection is still not activated. Please do the needful at the earliest.
        Gujarat Gas customer support has been notified about the posted complaint.
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          R
          Rajguru1785
          Apr 2, 2021
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          Address: Plot No-20/A, Kaminiyanagar, Sidsar Road, Bhavnagar-364002

          Sir,
          My name is Rajyaguru Dhruvkumar N. & consumer id for new connecrion is[protected].

          I have applied for new domestic connection at mentioned on above address and submitted form as on dtd:[protected]. At the time of submitting form i had said that, my house renovation work is going on so please do needful in the new connection process as early as possible.
          After that i had visited at office three times but they siad this process will takes max. 3 months. So i am waiting for their process.
          Then, time nearer to completion of 3 months before 15-20 days i have been contact to Mr. Upendra Sharma on mob. no. [protected] and given all my details, but he also not replied.
          Hence, please do needful in this process so i can get connection earliest
          Gujarat Gas customer support has been notified about the posted complaint.
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            N
            [email protected]
            Mar 30, 2021
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            [protected] complain number all details previously submitted no action taken
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              A
              Amisha Rawal Sharma
              Mar 30, 2021
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              Hello. My self savita raval and i am customer of gujarat gas since 2013, . Due to kitchen renovation i submit side change application on 9th march 2021 on 12th march 4000rs was debited from our account as an advance and they say technician will come after 40 45 days.. It's already 45 days up but no one is come to re fitting of our connection.. Please help us asap.. No one is taking responsibility for this.. Local office owned says surat branch will help us. They says nothing is in our hand..
              Gujarat Gas customer support has been notified about the posted complaint.
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                J
                Jadeja0012
                Mar 26, 2021
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                Address: Aangan residency 12 vavdi

                Sir t give many online complain for my gas connection bill not come at home.after connection 5 month my society members gas bill regularly come at home not only my gas bill come plz solve this issue for imidiatly other wise i go for rti and consumer court against this issue.
                +1 photos
                Gujarat Gas customer support has been notified about the posted complaint.
                Mar 26, 2021
                Updated by Jadeja0012                 3 day ago I complain for this issue but no response for gujarat gas for my complaint
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                  A
                  [email protected]
                  Mar 26, 2021
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                  Address: Hanumant, 1390-Q, Radhe Bangalows, Near Bus Station, Gandevi, Ta- Gandevi, Dist Navsari, Gujarat

                  Customer ID[protected]
                  Complaint ID [protected]
                  My name is Alpesh Kayastha living in Gandevi (pin 396360), I have applied for domestic Gas connection long back in September and paid all fees also but till date connection is not given. On asking at their Bilimora office they are not sure when connection will be given. Mr. Mehul their project head come for inspection once when I escalated the matter but now he is not receiving my call and even he has blocked by number also. Very very dissatisfied with such gesture. Please let me know when my domestic gas connection will be given.
                  Gujarat Gas customer support has been notified about the posted complaint.
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                    V
                    V K Rathod
                    Mar 24, 2021
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                    Address: Kalubhai kacharabhai rathod.ya Dada. Ramvadi street.hasanvadi main road.rajkot 360002

                    Meter reading is wrong .writen by bill servent. At Ya dada.ramvadi street. Hasanvadi main road rajkot. 360002
                    Costmer no[protected]
                    KALUBHAI kacharabhai rathod
                    +2 photos
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                      B
                      Bjpp
                      Mar 24, 2021
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                      Address: Gandhinagar Gujarat

                      Respected sir
                      Connection not given after 3 month

                      Location - sector 2A
                      Plot no - 70/1
                      Gandhinagar Gujarat.
                      Application form no - GNR[protected]
                      Gujarat Gas customer support has been notified about the posted complaint.
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                        J
                        Jadeja0012
                        Mar 23, 2021
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                        Address: Aangan residency bolck no 12 vavdi

                        I take Gujarat gas connection before 6-8 month ago with many society member. Now all member bill reach bill at his home not only my bill reach to my home pls solve this issue other wise I go to the consumer court for this metre.
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                          B
                          Best Choice
                          Mar 22, 2021
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                          Address: Aangan residency block 12 vavdi

                          Gas bill not come at my home form to the connection date before 8 month
                          +1 photos
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                          Mar 22, 2021
                          Updated by Best Choice                           Bill not come at home
                          View replies
                          After 6 month from connection date no one can any one bill come at home and I call customer care and I not satisfied with his answer
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                            P
                            Priyank Gohel
                            Mar 22, 2021
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                            Address: Block No. 22 & 23, Shiv vandna tenament, Nr. Madhav hill, Takhteshwar, Waghavadi Road, Bhavnagar - 364001.

                            On 8th february your workers & vendors came to our house and starting new gas connection work. on this day they had not complete their work and till today gas connecton work is pending. we are really disappointed from your work. [protected] & [protected] this both are registerd number. we had many times visited your bhavnagar office, also contact in your ahmedabad, gandhinagar & bhavnagar offices but still no reply and not finish work. so, please give us rapid reply and complete gas connection work as soon as possible. i'm attaching both gas meter photograph.
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                              K
                              Kalpesh pendharkar
                              Mar 22, 2021
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                              Disconnect the gas line

                              Address: C-417, HARI OM NAGAR,GUJARAT HOUSING BOARD, PANDESARA, SURAT- 394221

                              My costumer id is[protected]/ I had applied for alteration in piped gas line on 4.3.21.and paid rs 5500/-as a advanced payment. About 15 days had been passed but no compliance has made by guj gas. I have made complaints manytimes
                              But nothing is came out .so pl change pipe line without further delay. We being a cinior citizens of india frusted due to delay and we loosing rs 2000 per day as my construction work is badly delay.thanks...
                              +1 photos
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                              S
                              sandip Dhirubhai Patel
                              from Surat, Gujarat
                              Mar 22, 2021
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                              Address: Jai Petroleum, Dandiroad, Vijalpore, Navsari, Gujarat

                              This is to Notify and file the complaint against the Jai Patrolium that they are manupulating with gas reading or adding sometin in the fual so that we are geeting less fule / showing higher digit compare to other gas station.

                              Gas tank capacity : 10 kg (company fitted tank)
                              when Fill at Jai Petrolium : 10 to 10.50 kg (Observed 5-6 time in last four month)
                              When fill the gas at other gas station :9.00 to 9.50 kg

                              I request you to ragistred the complaing against the Jai Petrolium, Vijalpore, Navsari.

                              Also Notify us the same.
                              Gujarat Gas customer support has been notified about the posted complaint.
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                                N
                                [email protected]
                                Mar 19, 2021
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                                Complain many times bill didn't received of Oct 2020 nor sms recieved . the staff has generated the bill but misplaced it. N I had to pay late penalty charges.

                                went many times to jamnagar office no solution at all wrote many emails but the r hiding their fault. No customer satisfaction . Check the attachments. Commented on twitter to no action taken.
                                +1 photos
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                                  R
                                  Rohan Jhaveri
                                  Mar 17, 2021
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                                  Address: B4 PRERNA RESIDENCY NEAR RAJ CORNER L P SAVANI SCHOOL PAL SURAT

                                  I have applied for the new connection on 12/09/2019 but till today GujaratbGas Company has not sent any one for conection my application number is SRT80364811
                                  +1 photos
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                                    R
                                    rdp@vyara
                                    Mar 16, 2021
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                                    Address: Surat

                                    I Applied for New Gas connection On Date:30/9/2020 (Aplication No:SRT[protected] after 6 Month I have Not received Gas connection. Gas connection has been given to the people of my society after my application.Twenty-five such people have given gas connections to our society. But I have not been given a gas connection. Why I have not been given a gas connection. I don't see any obvious reason not to give me a gas connection.In view of my complaint I am requested to provide gas connection as soon as possible. thank you
                                    +2 photos
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                                      P
                                      pandeypunit096
                                      Mar 15, 2021
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                                      Address: B-77 SUNCITY SOCIETY, NEAR KUMKUM BUNGALOW, Valia road ,KOSMADI,ANKLESHWAR

                                      Hello, I had applied for new gas connection on 04 Nov 20. But till now no steps are taken from your side for issuing a new connection.My parents are very old and they are somehow managing with gas cylinders as, I am serving in armed forces so I am out of station since November. Request if the new connection can be issued by next month.
                                      Do give me a follow up.

                                      Application no.:[protected]
                                      Name. :- Pandey punit A.

                                      Regards,
                                      Punit
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