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Gujarat Gas Complaints & Reviews

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Updated: Apr 7, 2026
Complaints 590
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22
Unresolved
568
Bad 😕 It seems that Gujarat Gas has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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J
Jayshee
Dec 11, 2020
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Address: 66,SHANTINAGAR 1 Near NARAYANNAGAR KATARGAM SURAT

[protected] my apaliction number rinovetion my house
Gujarat Gas customer support has been notified about the posted complaint.
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    M
    Mehullathiya
    Dec 9, 2020
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    Address: Vraj apartment, b/h Veraval grampanchayat office, Veraval (Shapar) Rajkot, 360024

    We had applied for connection more than 1 year, still we have to waiting for connection, service provider not attend our verbal complaint and written complaint, so we have tired for this, if Gujarat Gas are not able to resolve this complaint and not provide connection timely, than we have canceled this connection request and refunded our money immediately,

    Gas line is nearly to my house under 10 feet’s, but still not do any action from Gujarat Gas,

    So we have requested to clear our problems and provide connection immediately.
    Gujarat Gas customer support has been notified about the posted complaint.
    Dec 09, 2020
    Updated by Mehullathiya     We are waiting for action on this complaint
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      K
      [email protected]
      from Powai, Maharashtra
      Dec 8, 2020
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      Address: Dwarika ownella A wing Nr malaviya main road Gondal road rajkot

      Dear Sir,

      I have applied new connection for gas line but your executive aks him provide charges for instolation.

      I have just confirmed charges can paid or not.

      Request you to provide response.
      Gujarat Gas customer support has been notified about the posted complaint.
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        P
        Popat bhai padliya
        from Powai, Maharashtra
        Dec 2, 2020
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        Address: Surendranagar

        We got new connection of geyzer point,
        But they do dirtywork .
        Gujarat Gas customer support has been notified about the posted complaint.
        Dec 02, 2020
        Updated by Popat bhai padliya         Not apply color after connection
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          D
          Devnamdev
          Nov 22, 2020
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          Address: DEVENDRA KUMAR , 103 SARAN CIRCLE HOMES, DCIC CIRCLE, OPP ZUNDAL BRTS, CHANDKHEDA AHMEDABAD

          Sir,
          I have already submitted new form for new gas connection but till date not done.

          Please do needful.

          Meter no [protected]
          Mo no [protected]
          [protected]
          Gujarat Gas customer support has been notified about the posted complaint.
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            S
            ShekharRajputt
            Nov 18, 2020
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            Address: 16,Sona Plots , Abhrama , Valsad

            My bill previousamount max reaches 250 RS only, but recently I have received the sms of ₹1276 & I am much surprised with this.
            I am having a single connection of cooking gas .No other connection like geazers .
            Kindly look into the matter at the earliest.
            Gujarat Gas customer support has been notified about the posted complaint.
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              S
              Shbshb
              from Powai, Maharashtra
              Nov 13, 2020
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              Address: 301 hana park shaikh gabbar steet chawk bazar surat 395003

              Dear sir
              I have apply in new gas pipe line date of 19th novembar 2019 many reminder
              Still not received many reminder &complain but all time send it new date my appartment all ready fittted pipeline

              But still time do not my connection start pls do this fast action
              Gujarat Gas customer support has been notified about the posted complaint.
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                D
                DharmeS Parmar
                Nov 12, 2020
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                Address: SAHYOG RESIDENCY BEHIND KHANDAS NAGAR SOCIETY STATE GUJARAT DIST ANAND TALUKO PETLAD PIN CODE 388450

                Good morning sir/madam
                i have gas connection and i have taken gas geyser point on my first floor but my house has only one point at down so i want to modify it i have register m complain on 9/11/2020 at 9-51 at that time they ensured me to solve it within four days today on fourth day i have made call once again at 10-31 now they promised me that my work will done after diwali sir i have two little kids and in this winter i must use hot water so pls consider my complain and solve it as soon as possible
                Gujarat Gas customer support has been notified about the posted complaint.
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                  J
                  joshi_233
                  Nov 3, 2020
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                  Consumer no[protected] bill no R[protected]
                  1)Late fee applied on bill dated 3/11/20 even though previous bill paid on same generated date of 02/09/20 by paytm with ref no [protected]
                  2) 200 rs extra charge applied on previously pending amount which is wrong because bill is already fully paid on 02/09/20
                  So in newer bill as amount is 1162 rs while actual amount is 887 rs
                  So kindly correct my bill so I can pay immediately
                  Gujarat Gas customer support has been notified about the posted complaint.
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                    A
                    abbdul khalik
                    Oct 30, 2020
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                    Address: MAHEMDAVAD

                    Dear sir
                    I applied my connection 25/09/2019
                    But still time do not my connection start pls do this fast action
                    Name=ABDULKHALIF ABDULSATTAR SHAIKH
                    ADDRESS =
                    JIRAWALA SOCIETY
                    MOHMADI MASJID PASE
                    MAHEMDAVAD 387130
                    DIST.KHEDA
                    STATES. GUJRAT
                    MO.NUMBER.[protected]
                    Gujarat Gas customer support has been notified about the posted complaint.
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                      B
                      babu_patel
                      Oct 29, 2020
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                      Temporary disconnect piped ges

                      My customer ID is [protected] name is nathabhai kanjibhai patel l applied for temporary disconnect ges line for 9 month and 527₹ also debited from my debit card ..l applied from your gujarat ges application.but l received mail from your side it is not successful.and refund also not come...
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                      D
                      dev4khushi
                      Oct 28, 2020
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                      Address: D301 shree sarju heights opp vraj tenaments ioc road chandkheda

                      Dear team member

                      In gujarat gas costomer number in chandkheda not received call since one month in any time include office hour. How can i resolve my problem...
                      Gujarat Gas customer support has been notified about the posted complaint.
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                        V
                        vinaytandel
                        from Powai, Maharashtra
                        Oct 25, 2020
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                        I have given request for dismantling on 12 oct 20 and paid 5900 rs my id is[protected]. Since then they have not proceed i m demolishing my old have if some thing fall on gas line it will burst u have call many time in customer care they are not responding please help me out my connection is on name of ganpatbhai D tandel
                        Gujarat Gas customer support has been notified about the posted complaint.
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                          R
                          Rita B Mehta
                          Oct 23, 2020
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                          Address: Chandkheda

                          Hello Sir,

                          This is Rita Mehta and am from Chandkheda. Please note that your employees in Orange Mall Chandkheda had imposed me of fake and extra charges of pipelines of 13 meter which although the re installation had been done in my presence and i had provided the persons with the old pipelines. Now after fighting two of your officers visited my premise and made a small waiver and made me pay part payment of 781 rs with a cheque. Today i got a bill and again there is an outstanding amount of 331 rs. Request you to help me get a full statement of 6 months including the charges and deductions as i will not be paying a single penny till my disputes gets settled.

                          Client Number[protected]
                          Gujarat Gas customer support has been notified about the posted complaint.
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                            V
                            vimal_2506
                            Oct 13, 2020
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                            Address: 401, vardhman residency, 8/2 patel colony, jamnagar

                            I have apply in new gas pipe line date of 11th march 2020 many reminder still not received many reminder & complain but all time send it new date. my appartment allready fitted pipeline.

                            vimal m mehta
                            401, vardhman residency
                            8/2 patel colony
                            jamnagar
                            gujarat
                            m.[protected]
                            Gujarat Gas customer support has been notified about the posted complaint.
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                              H
                              Hasratpathan
                              Oct 12, 2020
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                              Over excessive gas bill

                              3 person in a family. Gac bill is of 3000 and above but actually problem with gac leakage. Inspired of knowing that due to the gac leakage the bill is over exercise so they should reduce. But they don't. So i want resolution for our folty bill mitter...
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                              O
                              online hardware
                              Oct 8, 2020
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                              Address: 3 pooja park society,Mayani chowk,block number 17 and 18,mahadev vadi main road,rajkot

                              Dear sir
                              Gas lickage and broken tube and gas connector parts so please repair earlier.
                              Gujarat Gas customer support has been notified about the posted complaint.
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                                V
                                vip3371
                                Oct 7, 2020
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                                Address: RAJKOT

                                I have aaplied for the new gas connection on 02/02/2019. But still not received yet. Application form no 80305229. Rajkot, please take some posiive steps for above matter. Thank add...
                                Gujarat Gas customer support has been notified about the posted complaint.
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                                  J
                                  Jigneshshah73
                                  from Mumbai, Maharashtra
                                  Oct 3, 2020
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                                  Customer No.:[protected]
                                  Myself Jignesh Shah from Surat.

                                  I used to pay bills regularly of Gujarat Gas Limited. In fact I kept Auto pay system to pay bills.

                                  My last bill ( Rs. 2912.00) was paid on Dt. 18/08/2020. & another bill ( Rs. 1924.00) due date is 22.10.2020.
                                  In between I have not received any bill. Even though Rs. 941/- pending amount & Rs. 75/- late payment charge shows in the due bill.

                                  There is some issue in meter reading.

                                  Pl.look in to the matter & revert.
                                  Gujarat Gas customer support has been notified about the posted complaint.
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                                    C
                                    Chaitali Parasiya
                                    Oct 2, 2020
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                                    Dear sir, I am from VAPi Gujarat H 402 avadh residency Gurukul road Chala vapi . It’s been more than 3 months that my house has connection application Done and meter was fixed from your side but gas pipeline supple was not started. I have already visited vapi office and they said will send sone one to do the needful but still no gas come to fix it and start the services . I can understand that on going situations of covid but this is such a lazy behaviour from ur side is not acceptable. Everyone is working with due care about covid 19 with all precautions. I need urgent solution on this it’s high time now. I want my gas connection service should start at the earliest
                                    Gujarat Gas customer support has been notified about the posted complaint.
                                    Oct 02, 2020
                                    Updated by Chaitali Parasiya                                     Dear sir, I am from VAPi Gujarat H 402 avadh residency Gurukul road Chala vapi . It’s been more than 3 months that my house has connection application Done and meter was fixed from your side but gas pipeline supple was not started. I have already visited vapi office and they said will send sone one to do the needful but still no gas come to fix it and start the services . I can understand that on going situations of covid but this is such a lazy behaviour from ur side is not acceptable. Everyone is working with due care about covid 19 with all precautions. I need urgent solution on this it’s high time now. I want my gas connection service should start at the earliest
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