Gujarat Gas Complaints & Reviews

Address: 11, Yogeshwarnagar-B, Behind Ramanagar, Godi Road, Dahod., Dahod, Gujarat, 389151

Recently i have received bill related sms from gujarat gas on my registered mobile no. [protected] for customer id:[protected] in which bill period is mentioned nov-feb, 2020 for rs.3, 285/- and due date 24.02.2020. Whereas previous bill up to november-2019 already paid. February-2020 yet to be consumed so how bill period nov-feb, 2020? Also bill amount is very very high. As per past records & consumption pattern, our bimonthly bills having maximum bill value rs.521/-. Please look in to the matter as it seems total billing fraud from company like gujarat gas.

Gujarat Gas customer support has been notified about the posted complaint.

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V

Vijay Home

Mar 20, 2020

GSPC Line To Our Gas Pressure Is Very Slow,

Problem In Cooking Please Clear This Problem Some Fast It's Our Humble Request

Company Person Already Visited In Our Home, He tell me please you will inform gspc office.
...

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Address: Name : Sunil Muralidhar Bhole. Address :Room No. 35, Rameshwar Society, Near Jaladhara Chaukdi, Near Aarati Drug Housing colony, G.I.D.C. Ankleshwar – 393002. Dist :- Bharuch, State: Gujarat., Bharuch, Gujarat, 393002

Customer id :[protected].
Contineously we received excess bill charged by gujarat gas agency from last 2-3 years. We already informed gujarat gas office for to check any leakage and they came at home for checking any leakage but not found. Possibility that gas meter may be faulty, pl look and change the meter accordangly.
Attached year 2019 monthwise bill charges details for ref. Purpose.

Month ammount in rs.
Jan-19 1710
Mar-19 1738
May-19 1425
Jun-18 993
Aug-18 1237
Oct-18 1212
Nov-18 2012

Jul-19 1282
Oct-19 1966
Dec-19 1671
Feb-20 1938

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B

b.d.parmar

Feb 6, 2020

રીસ્પેકટેડ સર, મારો.કસ્ટરમરનંબર[protected] છે.અમારા ઘરે ગેસ કનેકશન તા.૧૧/૦૧/૨૦૧૯ના રોજ રાત્રીના ૯-૦૦ કલાકે આપવામાં આવેલ છે. ગેસ સ્ટવ કનેકશન આપવા બિજા દિવસે સવારે આવશે તેમ જણાવેલ હજુ સુધી આવેલ નથી.પલ્મ્બર, સુપરવાઇઝરને ઘણાફોન કર્યા પરંતુ કોઇ આવેલ નથી.તો સત્વરે કરાવવા વિનંતી છે.બહુ ખરાબ અનુભવ થયેલ છે.

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Address: 46, Swami Gunatit Nagar Society, B/h Big Bazaar, Vesu, Surat, Surat, Gujarat, 395007

Dear Team,

This is with reference to captioned application done for new connection.

My father in law Mr Kanaiyalal Wankawala had applied for new gas line connection on 25/09/2019 for our new, we have still not received the connection

As informed to us by your call center authorities the ideal TAT is 90 days (today already 124 days have completed).

Today i when I called up the call...

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Address: Madhav mall near veg market opp chhatri gali, 364710

I kindly inform you that our new gas connection no.[protected] is still pending. We request so many time to your employees from last 5 months. But they informed same reason to us that they have no free employees for connect new gas connection, they said that they have no facility to give us new connections and so on... So i i request you that solve this matter as early as possible and give us our gas connection so that we can get easy service from it..

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Address: First floor landmark silvassa khanvel road before district court silvassa - 396230, Dadra and Nagar Haveli, Dadra and Nagar Haveli, 396230

Customer name - eknath narayan myakal
Customer a/c no[protected]
Png domestic gas connection not started since march 2019 after installation false commitment every week for different reasons (Eg : manpower shortage, gas pressure level problem) even though other connection are working fine in the same building. We paid full payment after this such a bad response.

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Shailesh Saidawat

from Surat, Gujarat

Jan 10, 2020

Sir,
we have very less Use of gas. but this time we get Rs 6098/- Gas bill.
so pls see what's Problem and make correction in Bill.

My Costumer Id[protected]

Name- Mrs MANISHA SHAILESH SAIDAWAT

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B

Bhavin Gondaliya

Jan 15, 2020

Jay Gurudev Gas station surat
near abrama village
Taking extra payment against credit card swipe

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Address: Surat, Gujarat, 394107

Dear Sir,

I have applied for new connection for my home in the month of July-2019, i received my customer number after few days[protected], our building has already pipeline installed however till date i have not received any update about by connection i have called 3-4 times customer care and they keep saying that there is waiting... as per their standard process connection has to be provided within 120 days, however i am still waiting. we are not able to shift to our new house only due to non availability of gas connection. Today i.e. 01.01.2020 i called customer care and they are saying still it will take 2-3 months more. Please help.

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Address: Shrdhdha Park 4, 40 Feet main road, VISHAL, 360002

R/sir, i am writing following few lines for your kind information and early action please. I have applied for gas connection on the name of my mother urmilaben bhimjibhai gajera on 19.06.2019. The application no 80308890 and your good office given customer id[protected]. We have made repeated request on customer care, the complain no [protected] & [protected], but till date no gas connection been installed. We are facing problem without gas connection. Kindly look into the matter and provide gas connection at the earliest. Thanking you sir, mahendrabhai gajera ex-servicemen

Dec 15, 2019

Complaint marked as Resolved

The details of CEO gujarat Gas are as under:- Name : Mr. Nitin Patil Designation : CEO Mobile No. 98247 50538 Mail address : [email protected] Gujarat gas custome care No.74360 22888/0281-2545000

Gujarat Gas customer support has been notified about the posted complaint.

Dec 15, 2019

Updated by Mahendra Gajera Till date complain not solved. In view of the above you are requested to kindly issue necessary instructions to concerned authority for early action.

Dec 15, 2019

Updated by Mahendra Gajera I can't understand why the delay for installation of gas connection.

Dec 15, 2019

Updated by Mahendra Gajera Sir, all others gas connection which has been registration after our registration which has been installed. In our case Gas connection has not been installed with prejudice mind.

Dec 16, 2019

Updated by Mahendra Gajera R/sir, i am writing following few lines for your kind information and early action please. I have applied for gas connection on the name of my mother urmilaben bhimjibhai gajera on 19.06.2019. The application no 80308890 and your good office given customer id[protected]. We have made repeated request on customer care, the complain no [protected] & [protected], but till date no gas connection been installed. We are facing problem without gas connection. Kindly look into the matter and provide gas connection at the earliest. Thanking you sir, mahendrabhai gajera ex-servicemen

Dec 16, 2019

Updated by Mahendra Gajera The details of CEO gujarat Gas are as under:-
Name : Mr. Nitin Patil
Designation : CEO
Mobile No.[protected]
Mail address :
nitin.[protected]@gujartgas.com
Gujarat gas custome care No.[protected]/[protected]

Dec 16, 2019

Updated by Mahendra Gajera Repeated request made but no action taken by Gujarat Gas company. Please take necessary action at your end.

Dec 16, 2019

Updated by Mahendra Gajera Sir, all others gas connection which has been registration after our registration which has been installed. In our case Gas connection has not been installed with prejudice mind.

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M

Mahendra Gajera

from Ahmedabad, Gujarat

Dec 17, 2019

R/sir, I have applied for gas connection and your good office given customer ID[protected]. On repeated request your company has given gas connection upto meter on 03.12.19, but no meter has been installed till date. Kindly look into the matter and do the needful at the earliest.
Thanking you
Mahendrabhai Gajera
Ex-servicemen

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T

Tandel Rohan

Jan 15, 2020

My customers I'd[protected]
Connection tiem is not coming in my house from last 3 months.
I already paid full payment and also completed E stemmed process.
Calling many times in nadarkha gas office but nobody interested.

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Tandel Rohan's reply, Jan 10, 2020

500001574631

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Address: A-501, Raj Harsh apartment, Pal walkway road, surat., Surat, Gujarat, 395005

I had applied for png domestic connection vide application no. Srt 80394528 dated.23-10.2019 at a 501, raj harsh building, pal walkway road, opp. Pal talav. But tiil today no any work has been initiated nor any call received from gujarat gas. Is there any sop for work completion? Please provide mobile no of officer who is monitor this task. Also provide mail adress for correspondance. Is any agency is alloted for this work? Pl do needful

Umesh patel
[protected]

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Address: A 501, Raj Harsh apartment, Pal Walkway road, pal, surat, Surat, Gujarat, 395005

I had applied for png domestic connection vide application no.SRT 80394528 dated.23-10.2019. But tiil today no any work has been initiated nor any call received from Gujarat gas . Is there any SOP for work completion? Please provide mobile no of officer who is monitor this task. Also provide mail adress for correspondance. Is any agency is alloted for this work? pl do needful

Umesh Patel
[protected]

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Address: 150 Feet Ring Road Near Raiya Exchange Rajkot, Rajkot, Gujarat, 360004

Respected sir/ madam,

As i am a regular customer of gujarat gas limited cus id :[protected] and satisfied with services and all but this day i have face the worst services of gujarat gas as i am regularly paid the bill through online paymnet link before due date but this time due to work i am done at last day but due to system unavailable of online pay service i am not able to pay it through online and now due date is past and now they charged me 75rs as a penalty. As if we dont pay money on time than you can carged the 75rs that is accepatable but if there is problem in your system and payment not done that is not our fault and for that we should not to pay penalty amount of rs.75/- see 75 is not big amount but its for ethics.

As a loyal customer i am requesting you to this time please waive of rs.75 penalty amount as this time not customer 's fault

Chiman nasit
Rajkot
[protected]

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Address: Adajan,surat, Surat, Gujarat

I am the customer from zampa bazar n regular customer of gujarat gas. I have complaint about meter reading. Every month we are paying nominal bill of 100 or 125 rs. One day suddenly got the bill of 9860 rs.
No one from the company comes for meter reading. N sent the bill for 6 months. Please send your executive every month at 11.0 pm for meter reading. Kindly do the needful.
Thanking you.

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H

Hiren Dhruve

from Salaya, Gujarat

Dec 4, 2019

Mahila sahkari bank ma gas nu bill pay kerye che.. To coin apye che no na ke che. A rupya nai chale... Bill ma.. Gujarat gas bill ma only moti notu chalse. Jamnagar

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G

Gala61

from Vadodara, Gujarat

Dec 17, 2019

I have applied for New connection on 5 th May 2019. After calling & complaining.still I have not got connection.

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Address: at PO Mandava,, Bharuch, Gujarat, 393001

Hi,

I sudhirsinh nathusinh dodiya have applied for new gas pipeline connection and payment paid on 08/01/2019, from gujarat gas side committed me to do installation within 6 months.
After that i went so many times to gujarat gas, ankleshwar office to take followup but no one is giving proper answer.
Every time they are saying that your line installation will be done within a week, but still after 10 months i am just taking followup and no one is providing solution.

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Address: Motavarachha, 394101

I've got new connection since dec-18 & customer id is[protected]. Till today i've not got a single invoice copy. Each time i have to ask for invoice at customer care. Representatives asks for meter reading and updates reading only but no one verifies if my complaint resolved or not. Hereby i gives intimation to gujarat gas that from today i will not be responsible for non-payment of my bill. I'll not pay bill until and unless i gets physical invoice copy. If any details are insufficient from my side i'm ready to provide gujarat gas within 2 working days of asking me for details. You can contact me on mo.:[protected] or mail me at [protected]@live.com. Awaiting to hear from gujarat gas.

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G

geeta khaman house

from Vapi, Gujarat

Nov 20, 2019

Sir me geeta khaman house vapi me sir last 8 sal se gspc ges conesan ke liye gspc ges ofiese me sakar mar raha hu aaj tak mere ko koi javab nahi mil raha he sir merrrrrrrrrrbani karke mere ko gspc ges conesan dilave

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Address: 177,,shatinagar socicety-2,sarthanajakatnaka,surat, Surat, Gujarat, 395006

Customer id[[protected]] / bill 06.09.2019 me rs.28383/- on unit reading average bill. After that i received bill date 06.09.19 of rs. 28383/-, in between three years. I paid minimum amount and big amount also during the period.
How can i pay this big amount beacouse i m not capable pay this amount. Last three year send me average bill amount and meter falt why company not change my meter this responsibility of company so this not my fault please solve my problem.
Gas meter is installed out side home so no any matter of home close. I paid last three years bills so please reverse my paid amount & also adjust min bill reading.

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Bharatd30

from Bengaluru, Karnataka

Nov 20, 2019

I wish to complain about not getting me new connection till date. my customer id is[protected]. I am attaching my gujarat gas receipt for your reference.
My mobile no is [protected]

gujarat gas excess bile and not taking riding - Comment #3589578 - Image #0

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S

[email protected]

from Mumbai, Maharashtra

Nov 22, 2019

We have to registered my CONNECTION date:[protected] one year old but ggl company not RESPONDING me so I requested plz and what can I do

gujarat gas excess bile and not taking riding - Comment #3591492 - Image #0

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Address: sitaram nagar soc/honey park road, Surat, Gujarat, 395009

Hi gujrat gas,
I have submit application for new gas connection in december 2018, but even today 12/10/19, i have not received connection.
Meanwhile i have complain toll free no several times but they gave only dates.
Have also visited their office personally at adajan surat but problem not solved.
I think nobody to care customer. Please suggest what to do.
My detail.
Rita vipul raval, mo no [protected]
B/8:surbhai soc, near lp savani gate, pal, adajan, surat
Consumer no.[protected]

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B

Bharatbhai Aghara

from Mumbai, Maharashtra

Oct 30, 2019

RECEIPT NO :- AA/2017/81635
APPLICATION FROM NO :- MAB80081054
NAME:-AGHARA MAMTABEN BHARATBHAI

हमारा गेश कनेक्शन काफ़ी लंबे समय से पेंडिंग हे.तो आप मुजे जल्दी से इसका जवाब दो.

MOBILE NO:-[protected]

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Bharatbhai Aghara's reply, Oct 25, 2019

NOT PERFECTLY WORK YOUR OFFICERS.

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Address: Adajan, 395009

I went to gujarat gas company at adajan, surat for change my name in my gujarat gas bill. However, their staff have not proper knowledge and they behave very awkward, and they gave me round and round answer and i also told their manager about it but they also take their staff side and said do what you want do they only doing work which he want or which type of they want

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piyush pithadiya

from Mumbai, Maharashtra

Oct 24, 2019

Application no 80324826
Amount paid Rs.5618/-
Date of payment[protected]
Till dt no connection received

for regarding staff behavior - Comment #3569902 - Image #0

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Address: 601 a wing bhumi complex,near anavil complex,adajan, 395009

My customer id is[protected] since last 4 months they are charging high bills. I dont have high usage only gas is running. And i am the single person. Then also why i getting charged so high? I other all electric appliance only cooking i do that also thirce a week.

Gujrat gas are cheating public.
No one will turn back for solution.
I need solution for the same.

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V

Vivan26

from Surat, Gujarat

Oct 17, 2019

I have already registered complaint
my complaint no: [protected]
no one come in home address to reading the meter number and generated the bill how to make this, last time i paid the amount.and told this guy to read my meter he says me your address not in my list.

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Address: at Bhadeli,koliwad., Valsad, Gujarat, 396001

We have apply for new connection month of march 2019.apple no is 80183711.last six months to no any update for the works.I have also done many complaints like make call and personally visited at Gujarat gas office, val sad branch for 10 time, but they are an so rung done 15 days and pending contractor side not from our side.such a not proper guide and answers in valsad branch office person.no one is taking the step on serious .

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Address: Gujarat gas company,surat, Surat, Gujarat, 395010

I had applied for new connection before 2 years but still there is no progress from the company side. I have also done many complaints like make a call to customer care and also visited personally at Gujarat gas office, surat for 3 times, but they are answering that it will be done in 15 days. Likewise 2 years has been gone but I didn't got a new connection till date. I hope that this should be done in coming days else provide us the solution for the same that what to do next.

Gujarat Gas customer support has been notified about the posted complaint.

Oct 02, 2019

Updated by Rakesh Katariya I had applied dated 16/04/2017

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Address: Rajkot, Gujarat, 360004

Dear team

My customer number is[protected]
Name: hemlataben bhalodiya
Address: narayan nagar, rajkot

I lost my last month paid bill and receipt, i paid in post office near about 23/08/2019

This bill come with last month amount also.
My father paid amount in bhakti nagar post office. We visit them they told we cant give you duplicate receipt, you visit main branch

Can you tell what to do in this case

I tried to called in your customer care number still more then 1 hour its continue busy???

I tried in alternate number but number doesnot exist

Where to go

Thanks

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M

Magan Makwana

from Mumbai, Maharashtra

Oct 8, 2019

Khada khodi gaya

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S

Sana aara Puthawala

from Surat, Gujarat

Oct 8, 2019

The company will not providing me the new connection.till 9 month the worst work of this company n wosrt management who can not provide a simple connection on second floor from the first floor. I complain maximum 7 time on online n one time on the office but still still they can't do anything

Gujarat Gas Complaints & Reviews

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Gujarat Gas reviews & complaints page 18

over billing cum false billing period

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house gas meter faulty

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gujarat gas - new connection - kanaiyalal chimanlal wankawala (vesu - surat) - application no - srt-80366738

about new png gas connection

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gas connection not started false commitment every week

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delay in new connection

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non installation of gas connection

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delay in new png domestic connection

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new png domestic connection

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png connection

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no one from the company comes for meter reading

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applied for new connection in jan-19 but not installed yet

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invoice

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gujarat gas excess bile and not taking riding

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not received a new gas connection after 10 month

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for regarding staff behavior

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regarding charging high bill since last 4 months

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new connections not done

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regarding not providing new connection

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regarding bill receipt lost and customer care number waiting since 1 hour

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