Submit a Complaint
Claimed

Gujarat Gas Complaints & Reviews

www.gujaratgas.com
1
Updated: Apr 7, 2026
Complaints 590
Resolved
22
Unresolved
568
Bad 😕 It seems that Gujarat Gas has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
Complaints
Contacts

File a complaint to Gujarat Gas

Having problems with Gujarat Gas?

File a complaint and get it resolved by Gujarat Gas customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Gas Stations
Gujarat Gas

Gujarat Gas reviews & complaints page 18

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
Y
Yuvrajsinh Jadeja Uv
Jun 4, 2020
Report
Copy

Address: Riddhi siddhi park , street no.5 N/R gondal chowkdi

My new mobile number update
[protected]
Gujarat Gas customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    S
    sandippatel85
    May 25, 2020
    Resolved
    Report
    Copy
    Resolved

    Address: Laxminarayan Socity Dabhan, Nadiad -387320

    I have applying new connection for house on date 13/01/2019. I am informed to you till date not connected my new connection.
    May 25, 2020
    Complaint marked as Resolved 
    I requested to Gujarat gas Ltd. My new gas connection application approved and installed. Any quarry regarding this complaint please connect me below mention Mail I.D [email protected] and Mobil No.: 7016972642 Sandip Patel
    Gujarat Gas customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      Y
      Yogesh Danani
      May 11, 2020
      Report
      Copy

      [protected] bill udate idTJ[protected]
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        P
        Pravesh patel1
        May 11, 2020
        Report
        Copy

        Address: Surendranagar. Sadhan.363020

        They give wrong bill by sms and when we concat to coustmur car surendranagar gpsc office they are not. Receive our call
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          D
          Devika Dayal
          from Mumbai, Maharashtra
          May 7, 2020
          Report
          Copy

          Website: Gujarat Gas

          For my account no.[protected], i am unable to update meter reading to 1373 as per current reading on the meter. My bill is due on 12th of may, 2020, i have tried calling gujarat gas toll free no. Multiple times, i have even updated the same on the website, still reading is not getting updated.

          Request you to update the reading to 1373 and generate new bill.
          Gujarat Gas customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            M
            Maltiben
            Apr 29, 2020
            Report
            Copy

            My customer ID is[protected] of Maltiben Naranbhai Naik . Please register online but if it is not done, please register.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              M
              mutassif
              Apr 10, 2020
              Report
              Copy

              Address: patal kuva faliyu dehgam dahej road bharuch

              Gar ban Raha that tou abhi ban gaya hai tou gas line on karva ni hai pip tou Dal ke gay hai khali on Karna Baki hai
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                R
                Rita B Mehta
                Feb 25, 2020
                Report
                Copy

                Address: 382424

                Kindly note that there are no clear policies to any of the officers sitting in the office about the days taken for dismantling and reinstalling gas pipeline. Applied for re installation since 20 days now and they are saying it will take longer days because of waiting period.

                My gujarat gas no. Is[protected], request you to expedite on the same also please notify me at the earliest.

                Are there any clear policies for the general public to understand the days they need to wait for availing the facility even after doing all the formalities required.
                Gujarat Gas customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  N
                  nikesh patel 311
                  from Delhi, Delhi
                  Feb 12, 2020
                  Report
                  Copy

                  Address: Plot no 37/A opp suraj krupa appt, dharanagar valsad, Valsad, Gujarat, 396001
                  Website: Gujarat gas ltd

                  I have applied for gas connection for my home on[protected] and paid fees also same day but still i have not got connection. I have asked so many time for the same to local office but still my problem is not solved. My mobile number is [protected]. Pls help me as soon as possible.
                  My application number is val80401183
                  Customer id is :[protected].
                  Gujarat Gas customer support has been notified about the posted complaint.
                  View replies
                  Still not received any response from gas company Very bad service no one take action against them.
                  Reply
                  Helpful
                  Found this helpful?
                  1 Comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    D
                    DIPAK T. SUTHAR
                    from Rajkot, Gujarat
                    Feb 3, 2020
                    Report
                    Copy

                    Address: 11, Yogeshwarnagar-B, Behind Ramanagar, Godi Road, Dahod., Dahod, Gujarat, 389151

                    Recently i have received bill related sms from gujarat gas on my registered mobile no. [protected] for customer id:[protected] in which bill period is mentioned nov-feb, 2020 for rs.3, 285/- and due date 24.02.2020. Whereas previous bill up to november-2019 already paid. February-2020 yet to be consumed so how bill period nov-feb, 2020? Also bill amount is very very high. As per past records & consumption pattern, our bimonthly bills having maximum bill value rs.521/-. Please look in to the matter as it seems total billing fraud from company like gujarat gas.
                    Gujarat Gas customer support has been notified about the posted complaint.
                    View replies
                    GSPC Line To Our Gas Pressure Is Very Slow,

                    Problem In Cooking Please Clear This Problem Some Fast It's Our Humble Request

                    Company Person Already Visited In Our Home, He tell me please you will inform gspc office.
                    ...
                    Reply
                    Helpful
                    Found this helpful?
                    1 Comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      O
                      Om125
                      Feb 3, 2020
                      Report
                      Copy

                      Address: Name : Sunil Muralidhar Bhole. Address :Room No. 35, Rameshwar Society, Near Jaladhara Chaukdi, Near Aarati Drug Housing colony, G.I.D.C. Ankleshwar – 393002. Dist :- Bharuch, State: Gujarat., Bharuch, Gujarat, 393002

                      Customer id :[protected].
                      Contineously we received excess bill charged by gujarat gas agency from last 2-3 years. We already informed gujarat gas office for to check any leakage and they came at home for checking any leakage but not found. Possibility that gas meter may be faulty, pl look and change the meter accordangly.
                      Attached year 2019 monthwise bill charges details for ref. Purpose.

                      Month ammount in rs.
                      Jan-19 1710
                      Mar-19 1738
                      May-19 1425
                      Jun-18 993
                      Aug-18 1237
                      Oct-18 1212
                      Nov-18 2012

                      Jul-19 1282
                      Oct-19 1966
                      Dec-19 1671
                      Feb-20 1938
                      Gujarat Gas customer support has been notified about the posted complaint.
                      View replies
                      રીસ્પેકટેડ સર, મારો.કસ્ટરમરનàª�...⇄ છે.અમારા ઘરે ગેસ કનેકશન તા.૧૧/૦૧/૨૦૧૯ના રોજ રાત્રીના ૯-૦૦ કલાકે આપવામાં આવેલ છે. ગેસ સ્ટવ કનેકશન આપવા બિજા દિવસે સવારે આવશે તેમ જણાવેલ હજુ સુધી આવેલ નથી.પલ્મ્બર, સુપરવાઇઝરને ઘણાફોન કર્યા પરંતુ કોઇ આવેલ નથી.તો સત્વરે કરાવવા વિનંતી છે.બહુ ખરાબ અનુભવ થયેલ છે.
                      Reply
                      Helpful
                      Found this helpful?
                      1 Comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        R
                        Richin shah
                        Jan 20, 2020
                        Report
                        Copy

                        Address: Madhav mall near veg market opp chhatri gali, 364710

                        I kindly inform you that our new gas connection no.[protected] is still pending. We request so many time to your employees from last 5 months. But they informed same reason to us that they have no free employees for connect new gas connection, they said that they have no facility to give us new connections and so on... So i i request you that solve this matter as early as possible and give us our gas connection so that we can get easy service from it..
                        Gujarat Gas customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          S
                          swatimyakal
                          Jan 4, 2020
                          Report
                          Copy

                          Address: First floor landmark silvassa khanvel road before district court silvassa - 396230, Dadra and Nagar Haveli, Dadra and Nagar Haveli, 396230

                          Customer name - eknath narayan myakal
                          Customer a/c no[protected]
                          Png domestic gas connection not started since march 2019 after installation false commitment every week for different reasons (Eg : manpower shortage, gas pressure level problem) even though other connection are working fine in the same building. We paid full payment after this such a bad response.
                          Gujarat Gas customer support has been notified about the posted complaint.
                          View replies
                          Sir,
                          we have very less Use of gas. but this time we get Rs 6098/- Gas bill.
                          so pls see what's Problem and make correction in Bill.

                          My Costumer Id[protected]

                          Name- Mrs MANISHA SHAILESH SAIDAWAT
                          Reply
                          Jay Gurudev Gas station surat
                          near abrama village
                          Taking extra payment against credit card swipe
                          Reply
                          Helpful
                          Found this helpful?
                          2 Comments
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            V
                            vimal.parekh111
                            Jan 1, 2020
                            Report
                            Copy

                            Address: Surat, Gujarat, 394107

                            Dear Sir,

                            I have applied for new connection for my home in the month of July-2019, i received my customer number after few days[protected], our building has already pipeline installed however till date i have not received any update about by connection i have called 3-4 times customer care and they keep saying that there is waiting... as per their standard process connection has to be provided within 120 days, however i am still waiting. we are not able to shift to our new house only due to non availability of gas connection. Today i.e. 01.01.2020 i called customer care and they are saying still it will take 2-3 months more. Please help.
                            Gujarat Gas customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              M
                              Mahendra Gajera
                              from Ahmedabad, Gujarat
                              Dec 15, 2019
                              Resolved
                              Report
                              Copy
                              Resolved

                              Address: Shrdhdha Park 4, 40 Feet main road, VISHAL, 360002

                              R/sir, i am writing following few lines for your kind information and early action please. I have applied for gas connection on the name of my mother urmilaben bhimjibhai gajera on 19.06.2019. The application no 80308890 and your good office given customer id[protected]. We have made repeated request on customer care, the complain no [protected] & [protected], but till date no gas connection been installed. We are facing problem without gas connection. Kindly look into the matter and provide gas connection at the earliest. Thanking you sir, mahendrabhai gajera ex-servicemen
                              Dec 15, 2019
                              Complaint marked as Resolved 
                              The details of CEO gujarat Gas are as under:- Name : Mr. Nitin Patil Designation : CEO Mobile No. 98247 50538 Mail address : [email protected] Gujarat gas custome care No.74360 22888/0281-2545000
                              Gujarat Gas customer support has been notified about the posted complaint.
                              Dec 15, 2019
                              Updated by Mahendra Gajera                               Till date complain not solved. In view of the above you are requested to kindly issue necessary instructions to concerned authority for early action.
                              Dec 15, 2019
                              Updated by Mahendra Gajera                               I can't understand why the delay for installation of gas connection.
                              Dec 15, 2019
                              Updated by Mahendra Gajera                               Sir, all others gas connection which has been registration after our registration which has been installed. In our case Gas connection has not been installed with prejudice mind.
                              Dec 16, 2019
                              Updated by Mahendra Gajera                               R/sir, i am writing following few lines for your kind information and early action please. I have applied for gas connection on the name of my mother urmilaben bhimjibhai gajera on 19.06.2019. The application no 80308890 and your good office given customer id[protected]. We have made repeated request on customer care, the complain no [protected] & [protected], but till date no gas connection been installed. We are facing problem without gas connection. Kindly look into the matter and provide gas connection at the earliest. Thanking you sir, mahendrabhai gajera ex-servicemen
                              Dec 16, 2019
                              Updated by Mahendra Gajera                               The details of CEO gujarat Gas are as under:-
                              Name : Mr. Nitin Patil
                              Designation : CEO
                              Mobile No.[protected]
                              Mail address :
                              nitin.[protected]@gujartgas.com
                              Gujarat gas custome care No.[protected]/[protected]
                              Dec 16, 2019
                              Updated by Mahendra Gajera                               Repeated request made but no action taken by Gujarat Gas company. Please take necessary action at your end.
                              Dec 16, 2019
                              Updated by Mahendra Gajera                               Sir, all others gas connection which has been registration after our registration which has been installed. In our case Gas connection has not been installed with prejudice mind.
                              View replies
                              R/sir, I have applied for gas connection and your good office given customer ID[protected]. On repeated request your company has given gas connection upto meter on 03.12.19, but no meter has been installed till date. Kindly look into the matter and do the needful at the earliest.
                              Thanking you
                              Mahendrabhai Gajera
                              Ex-servicemen
                              Reply
                              My customers I'd[protected]
                              Connection tiem is not coming in my house from last 3 months.
                              I already paid full payment and also completed E stemmed process.
                              Calling many times in nadarkha gas office but nobody interested.
                              Reply
                              Tandel Rohan's reply, Jan 10, 2020
                              500001574631
                              Helpful
                              Found this helpful?
                              2 Comments
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                U
                                um7
                                from Ahmedabad, Gujarat
                                Dec 7, 2019
                                Report
                                Copy

                                Address: A-501, Raj Harsh apartment, Pal walkway road, surat., Surat, Gujarat, 395005

                                I had applied for png domestic connection vide application no. Srt 80394528 dated.23-10.2019 at a 501, raj harsh building, pal walkway road, opp. Pal talav. But tiil today no any work has been initiated nor any call received from gujarat gas. Is there any sop for work completion? Please provide mobile no of officer who is monitor this task. Also provide mail adress for correspondance. Is any agency is alloted for this work? Pl do needful

                                Umesh patel
                                [protected]
                                Gujarat Gas customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  U
                                  um7
                                  from Ahmedabad, Gujarat
                                  Nov 26, 2019
                                  Report
                                  Copy

                                  Address: A 501, Raj Harsh apartment, Pal Walkway road, pal, surat, Surat, Gujarat, 395005

                                  I had applied for png domestic connection vide application no.SRT 80394528 dated.23-10.2019. But tiil today no any work has been initiated nor any call received from Gujarat gas . Is there any SOP for work completion? Please provide mobile no of officer who is monitor this task. Also provide mail adress for correspondance. Is any agency is alloted for this work? pl do needful

                                  Umesh Patel
                                  [protected]
                                  Gujarat Gas customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    C
                                    Chiman Nasit
                                    from Mumbai, Maharashtra
                                    Nov 26, 2019
                                    Report
                                    Copy

                                    Address: 150 Feet Ring Road Near Raiya Exchange Rajkot, Rajkot, Gujarat, 360004

                                    Respected sir/ madam,

                                    As i am a regular customer of gujarat gas limited cus id :[protected] and satisfied with services and all but this day i have face the worst services of gujarat gas as i am regularly paid the bill through online paymnet link before due date but this time due to work i am done at last day but due to system unavailable of online pay service i am not able to pay it through online and now due date is past and now they charged me 75rs as a penalty. As if we dont pay money on time than you can carged the 75rs that is accepatable but if there is problem in your system and payment not done that is not our fault and for that we should not to pay penalty amount of rs.75/- see 75 is not big amount but its for ethics.

                                    As a loyal customer i am requesting you to this time please waive of rs.75 penalty amount as this time not customer 's fault

                                    Chiman nasit
                                    Rajkot
                                    [protected]
                                    Gujarat Gas customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                    Comment Guidelines
                                      I want to submit Complaint Positive Review Neutral Comment
                                      Add Image
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      N
                                      Nafisa Zaveri
                                      from Surat, Gujarat
                                      Oct 28, 2019
                                      Report
                                      Copy

                                      Address: Adajan,surat, Surat, Gujarat

                                      I am the customer from zampa bazar n regular customer of gujarat gas. I have complaint about meter reading. Every month we are paying nominal bill of 100 or 125 rs. One day suddenly got the bill of 9860 rs.
                                      No one from the company comes for meter reading. N sent the bill for 6 months. Please send your executive every month at 11.0 pm for meter reading. Kindly do the needful.
                                      Thanking you.
                                      Gujarat Gas customer support has been notified about the posted complaint.
                                      View replies
                                      Mahila sahkari bank ma gas nu bill pay kerye che.. To coin apye che no na ke che. A rupya nai chale... Bill ma.. Gujarat gas bill ma only moti notu chalse. Jamnagar
                                      Reply
                                      I have applied for New connection on 5 th May 2019. After calling & complaining.still I have not got connection.
                                      Reply
                                      Helpful
                                      Found this helpful?
                                      2 Comments
                                      Report
                                      Copy

                                      Post your Comment

                                      Comment Guidelines
                                        I want to submit Complaint Positive Review Neutral Comment
                                        Add Image
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        B
                                        Bhavesh P Modi
                                        from Ahmedabad, Gujarat
                                        Oct 26, 2019
                                        Report
                                        Copy

                                        Address: at PO Mandava,, Bharuch, Gujarat, 393001

                                        Hi,

                                        I sudhirsinh nathusinh dodiya have applied for new gas pipeline connection and payment paid on 08/01/2019, from gujarat gas side committed me to do installation within 6 months.
                                        After that i went so many times to gujarat gas, ankleshwar office to take followup but no one is giving proper answer.
                                        Every time they are saying that your line installation will be done within a week, but still after 10 months i am just taking followup and no one is providing solution.
                                        Gujarat Gas customer support has been notified about the posted complaint.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                        Comment Guidelines
                                          I want to submit Complaint Positive Review Neutral Comment
                                          Add Image
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit

                                          Related businesses

                                          Reliance Petroleum
                                          1
                                          (361)
                                          Sabarmati Gas
                                          1
                                          (201)
                                          Bhadra Gas Agency
                                          1
                                          (63)