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Gujarat Gas Complaints & Reviews

www.gujaratgas.com

1

Updated: Apr 7, 2026

Complaints 590

Resolved

22

Unresolved

568

Bad 😕 It seems that Gujarat Gas has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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Gujarat Gas reviews & complaints page 21

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Address: Surat, Gujarat, 394101

-timely we are not getting bill and your company is charging penalties to us.
-in our area everyone is getting there bill timely but not to us.
-we have to go to your main office "adajan" for collecting the bill "since 2018"..
-we have been charged penalties for your mistake of not getting bill to us on timely...
-we talk to customer care but they suggested to mail the complain then he
Will work on it.
-i request you to contact us and talk to us.. Because you have been taking so lightly that we are facing problem since for 1 year...
-otherwise i have to take strict action...… and it is for sure.
-our customer id is ="[protected]"
-from surat
-so contact us in 2 days or else i have to take strict action.

Gujarat Gas customer support has been notified about the posted complaint.

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M

Mukesh singhalm

from Surat, Gujarat

Mar 20, 2019

Crystal palace gas conecction is stoped, without any notice

K

Krunal Vasani

Mar 27, 2019

I have process for new gas line at my home dated[protected]. Till date there is not any status for this. And at Rajkot office no one is replying exactly. I want to know after how much time I will get my connection?

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Address: Navsari, Gujarat, 396445

Dear sir, i m very disappointed for your service as i had applied for new gas connection before ten months and payment already paid at the time but still gas connection not alloted by the company so kindly update me about status.
I complain about this to provider but misbehaver by the staff and also by officer. After 3 times survey the contractor said that he has no manpower [plumber]. Then how can the company give him the contract for line fitting, please update about it and give me connection as soon as possible.

Customer id :[protected] [manisha nikunj vekariya]

Gujarat Gas customer support has been notified about the posted complaint.

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D

djpvinod

from Ahmedabad, Gujarat

Feb 8, 2019

My new connection apply 9th month old but not complete to connection today
me many times request to Rajkot GSPL
Office but not a solution my request
Apply date =13/6/18
App No= 80207282
Vinod h patel

Pls solved my complaint

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Address: Surat, Gujarat, 395003

Dear sir/madam,

I applied for new connection having consumer id 5oooo1472872
On date 14 aug 2018. I will pay by chq 5618. But the connection not
Yet given by you.
Earlier your executive promised the connection within 90 days.
0n 21 jan 2019 i will talk with surat office req no.[protected]. But
We got suprising answer from their side that they have not surat muncipal co. Permission. And today 4 feb 2019 we have not connection but they give not committed for one date.
I prompt action is expected from you.
Regards,

Shamimahmed f. Kagzi.

Gujarat Gas customer support has been notified about the posted complaint.

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S

[email protected]

Mar 15, 2019

We have already jointed a gas gazer but We want gas gezer connection joining as soon as possible for customer Id :[protected].

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Address: Valsad, Gujarat, 396001

Dear sir, i m very disappont for your service as i had applied for additional gyser connection before five month and payment already paid by cheque before three month but still gyser conncetion not done so kindly update me about status. if not replied by proveder i must have to go to the consumer forum soon as its total vastage of money nd time, kindly update status.
Customer id :[protected]

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R

Rajesh Virani Patidar

from Mumbai, Maharashtra

Feb 13, 2019

Bill statement may2018 to jan2019 Tak ka mobile no.pe bhejo ek mahine me dobar bill Aya he Mera services no.[protected] aur Mera mo.[protected]

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Address: 382425

Sir, my name is mohammed jakir m shaikh i have made a mistake, i select opt out of subsidy by mistake please i regret you to cancel my request. My detail about connection is mentioned below:
Lpg : 3 [protected]
Consumer no : 98562269
Consumer name : jakir shaikh
Aadhaar number : [protected]
Distributor code : 382425
Distributor name : jocobs gas agency

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5

500001516747

from Bhopal, Madhya Pradesh

Feb 4, 2019

Dear sir
My customer ID is[protected] which is generated on 01/01/2019 but still pending for connection at my home At SHUBHAM green city RN B3 / 406 Nr. Rajwadi Hotel pin no is 396185
Please help me I am facing so much problem for cooking.
Regards
Bhashkar singh

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Address: Valsad, Gujarat, 396191

Dr deven patel
Customer id[protected]
Complaint no - [protected]
Vapi 396191 - gujarat

Respected sir
This is to inform you that i had apllied for connection in october 2017. Its jan 2019 and all i am getting are fake reasons and next tentative dates for the installation. Its been 15 months. I have never seen such horrible service and arrogant staff. Kindly look into the matter please.
Also i am attaching an image which i got in dec2017 from them

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K

Kamlesh Mankad

from Okha, Gujarat

Jan 29, 2019

We are facing issue in Gas connection where Gas pipe is not working well and some sound is coming.We request to you change the Gas pipe as soon as possible and check it.

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Address: Kheda, Gujarat, 387001

Dear sir
Dukh se kehna pad raha he ki gujrat gas service ka kam bhut hi slow he sir 4mahino se con. Ke liye payment kar ke aaya hu aur koi respons nahi he sir do bar office se bhi mill ke aaya hu per to bhi con. Aaya nahi he 1gas ka aur 2geyser ka payment bhi cheq se kar ke aaya hu per thadi khatam ho jaye fir line aaye sir kis kam ka waydaa 3mahino ka tha 4 mahine uper ho gye he 2chote bache he sir kitni taklif ho rahi he aapko kya bataye sir aesa hi customer ko service milty rahi to sir kya kam ka jo cus 3mahine pehle booking karwaye aur uske bad bhi office se koi jawab nahi jab jao tab 15din or lagenge aesa boll ke hath uper kar dete he please sollution kar dijiye sir[protected]ye cus no. He

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A

Afzal Pothiyawala

from Bengaluru, Karnataka

Jan 21, 2019

I applied to Gujarat gas co. for new connection before 4 months but till today I didn't get new connection my details as under
gas customer no[protected]
srt no 80169407

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Address: Rajkot, Gujarat, 360002

Dear sir / madam
This is to inform that today i have received below one massage from gujarat gas

Dear customer, (Id:[protected] your gujarat gas bill for nov-jan, 2019 of rs. 4278/- is generated (Including outstanding, if any). Bill due date is 04/02/2019.

So request you to please read above massage and kindly exclude my mobile number ([protected]) because i don't have gas connection in this customer's id.
Also confirm to me the same.

Gujarat Gas customer support has been notified about the posted complaint.

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A

Aakansha Soni

from Nagpur, Maharashtra

Jan 14, 2019

I m feeling smell of gas from 2 days near area of my apartment, its worst in the morning because home all windows and gates are closed all night. I checked my stove gas so many times but its close. You can ask other people in area. I have ask member of my family, They are feeling the same smell. so please check the problem if gas is leaking.

I

Iqbalkaludi

from Surat, Gujarat

Jan 21, 2019

I want to change the place of gas line, as we are facing a problem of renovation, please solve this problem as soon as possible because we are facing since long time
Thank you

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Address: Navsari, Gujarat, 396450

I have applied for new connection last year on 14/05/2018. It’s been 8 months and i still didn’t received it. Every time i call them they say it still in process.

My neighbor got the connection within a month after application because of someone he knew in gujarat gas office navsari. I don’t want to revel the identity if the person.

Please inform me if you need additional details.

—
Thanks

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Address: Valsad, Gujarat, 396195

Customer name savita koshor hadiya,
Address: 306, shubhalaxmi chs ltd, gunjan vapi east.
My last 2 months bill has come rs 2, 659, which is wrong.
We request to recheck your meter reading and give revised bill with correct amount.
This bill amount of rs 2659 is not possible. Its overbilled.
Reading is also not taken properly. Jul aug 18 reading was taken 208, past and current. No diff? So i have doubt, that you have not billed us properly for last two months.
My last two payment receipts attaching for ref. Also i have attached current bill.

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Address: Navsari, Gujarat, 36321

Website: GSPC

હું પટેલ ભીખુભાઇ બુધાભાઈ મુ : તલોધ કોળીવાડ, પોસ્ટ : બીલીમોરા ના રહેવાસી શુ, મેં ગેસ લાઇન કન્નેકશન માટે તારીખ : ૧૭/૯/૨૦૧૦ ના રોજ Gujarat Gas CNG Station, બીલીમોરા એ એપ્લિકેશન આપેલી છે. એપ્લિકેશન નંબર : ૦૧૬૯૭૮૨૮, રેસિપિત ન: ૭૨૦૮૨ છે. પણ હાલ તારીખ ૩૦/૧૨/૨૦૧૮ કનેકશન માંડ્યું નથી, અમે વારંવાર બીલીમોરા સેંટર માં કન્નેકશન ની વાત કરી પણ હજુ સુધી કોઈ પોઝિટિવએ રિસ્પોન્સ ના માંડ્યો હોવાથી આપ શ્રી ને આ કાગળ લખી ને વિનંતી કરીયે છીએ કે કનેકશન આપવા માટે વિનંતી છે. મારી જ બાજુ ના ફળિયા માં ૨૦૦મીટર ના અંતરે કન્નેકશન આપેલ છે તો મારા ઘરે કેમ નથી આપતા, તો આપશ્રી ને આ બાબતપર ધ્યાન દોરવા માટે વિનંતી કરીયે છીએ.
અમને આપણા તરફથી કોઈ સકારાતમક રિપ્લાય મળશે એવી આશા રાખીયે છીએ,

Gujarat Gas customer support has been notified about the posted complaint.

Dec 30, 2018

Updated by [email protected] àª¹à«àª‚ àªªàªŸà«‡àª² àªà«€àª–à«àªàª¾àª‡ àª¬à«àª§àª¾àªàª¾àªˆ àª®à« : àª¤àª²à«‹àª§ àª•à«‹àª³à«€àªµàª¾àª¡, àªªà«‹àª¸à«àªŸ : àª¬à«€àª²à«€àª®à«‹àª°àª¾ àª¨àª¾ àª°àª¹à«‡àªµàª¾àª¸à«€ àª¶à«, àª®à«‡àª‚ àª—à«‡àª¸ àª²àª¾àª‡àª¨ àª•àª¨à«àª¨à«‡àª•àª¶àª¨ àª®àª¾àªŸà«‡ àª¤àª¾àª°à«€àª– : à«§à«/à«¯/à«¨à«¦à«§à«¦ àª¨àª¾ àª°à«‹àªœ Gujarat Gas CNG Station, àª¬à«€àª²à«€àª®à«‹àª°àª¾ àª àªàªªà«àª²àª¿àª•à«‡àª¶àª¨ àª†àªªà«‡àª²à«€ àª›à«‡. àªàªªà«àª²àª¿àª•à«‡àª¶àª¨ àª¨àª‚àª¬àª° : à«¦à«§à«¬à«¯à«à«®à«¨à«®, àª°à«‡àª¸àª¿àªªàª¿àª¤ àª¨: à«à«¨à«¦à«®à«¨ àª›à«‡. àªªàª£ àª¹àª¾àª² àª¤àª¾àª°à«€àª– à«©à«¦/à«§à«¨/à«¨à«¦à«§à«® àª•àª¨à«‡àª•àª¶àª¨ àª®àª¾àª‚àª¡à«àª¯à«àª‚ àª¨àª¥à«€, àª…àª®à«‡ àªµàª¾àª°àª‚àªµàª¾àª° àª¬à«€àª²à«€àª®à«‹àª°àª¾ àª¸à«‡àª‚àªŸàª° àª®àª¾àª‚ àª•àª¨à«àª¨à«‡àª•àª¶àª¨ àª¨à«€ àªµàª¾àª¤ àª•àª°à«€ àªªàª£ àª¹àªœà« àª¸à«àª§à«€ àª•à«‹àªˆ àªªà«‹àªàª¿àªŸàª¿àªµàª àª°àª¿àª¸à«àªªà«‹àª¨à«àª¸ àª¨àª¾ àª®àª¾àª‚àª¡à«àª¯à«‹ àª¹à«‹àªµàª¾àª¥à«€ àª†àªª àª¶à«àª°à«€ àª¨à«‡ àª† àª•àª¾àª—àª³ àª²àª–à«€ àª¨à«‡ àªµàª¿àª¨àª‚àª¤à«€ àª•àª°à«€àª¯à«‡ àª›à«€àª àª•à«‡ àª•àª¨à«‡àª•àª¶àª¨ àª†àªªàªµàª¾ àª®àª¾àªŸà«‡ àªµàª¿àª¨àª‚àª¤à«€ àª›à«‡. àª®àª¾àª°à«€ àªœ àª¬àª¾àªœà« àª¨àª¾ àª«àª³àª¿àª¯àª¾ àª®àª¾àª‚ à«¨à«¦à«¦àª®à«€àªŸàª° àª¨àª¾ àª…àª‚àª¤àª°à«‡ àª•àª¨à«àª¨à«‡àª•àª¶àª¨ àª†àªªà«‡àª² àª›à«‡ àª¤à«‹ àª®àª¾àª°àª¾ àª˜àª°à«‡ àª•à«‡àª® àª¨àª¥à«€ àª†àªªàª¤àª¾, àª¤à«‹ àª†àªªàª¶à«àª°à«€ àª¨à«‡ àª† àª¬àª¾àª¬àª¤àªªàª° àª§à«àª¯àª¾àª¨ àª¦à«‹àª°àªµàª¾ àª®àª¾àªŸà«‡ àªµàª¿àª¨àª‚àª¤à«€ àª•àª°à«€àª¯à«‡ àª›à«€àª.
àª…àª®àª¨à«‡ àª†àªªàª£àª¾ àª¤àª°àª«àª¥à«€ àª•à«‹àªˆ àª¸àª•àª¾àª°àª¾àª¤àª®àª• àª°àª¿àªªà«àª²àª¾àª¯ àª®àª³àª¶à«‡ àªàªµà«€ àª†àª¶àª¾ àª°àª¾àª–à«€àª¯à«‡ àª›à«€àª,

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Sir/madam
My self Atul Patel.
I have booked new domestic gas connection for my house kitchen at bilimora. gujarat wide rec no. 047966 dated 29/04/2017 with payment of 1115/ rupees paid. Owner name is chhaganbhai veljibhai patel Application no. 30086558
At the time of booking of new connection the person verbally committed for 3 to 4 months for installation of this connection, since, 1 year all our neighbours used to domestic gas connection but after 2 year completed I often visited bilimora office but they are not response. After all 2 year compiled but, not Installation gas connection till date...
I hope you have consider my complaint of first priority and solve this problem..
Thanking you...

Dec 29, 2018

Complaint marked as Resolved

Mob- 9727740074 E mail- [email protected]

Gujarat Gas customer support has been notified about the posted complaint.

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K

khushbu Tharaval

from Mumbai, Maharashtra

Aug 14, 2019

Gujarat Gas — not installation of new domestic connection till dated.

Sir/madam
My self Khushu Tharaval
I have received Confirmation massage ( Your Commissioning is done and your billing will start soon your customer ID is[protected] this is massage was received on 18 April 2019 but yet not connection done i have many time call in the local office we have raised many complaint but yet not get connection done.

1) Complaint no [protected] dated 18/04/2019 after this Complaint Massage is received your commission is done and billing will start soon as on 01.07.2019. but yet not done

2 ) Complaint no [protected] dated 08.08.2019 massage from Gujrat GAS Will be serviced shortly

3)Complaint no. [protected] dated 14.08.2019

I hope you have consider my complaint of first priority and solve this problem..
Thanking you...

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Address: Surat, Gujarat, 395010

मैंने समय से 15 दिन पहले बिल भर दिया था लेकिन उसके बाद वाले बिल में लेट फीस करके उस ₹75 एक्स्ट्रा जोड़कर बिल भेज दिया है जो मैंने पेड़ भी कर दिया है यह सरासर अन्याय है यह आपके कंपनी के साख खत्म करने वाली हरकत है कृपया इस पर ध्यान दें मेरा कस्टमर आईडी नंबर[protected]
Rajesh jain SURAT MO. [protected] कृपया इस फुल को स्वीकार कर मेरा एक्स्ट्रा अमाउंट वापस कर दिया जाए

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Address: 363002

Dear sir,
I requested to gujarat gas ltd at surendranagar wadhwan kothariya road for extra point in bathroom, i paid rs 3540/- dtd 16/11/2018 receipt no aa/2017/100345. My application form no
Is[protected],
After many long time no any good response from the office, my daughter's
Marriage is dtd 11/12/2018. I request to
You pls do needful in this matter urjuntly.
Name:- narottambhai meghjibhai solanki
Address:-14, krishna park, 80 feet road, surendranagar.363002.
Mob [protected]
E mail:- [protected]@gmail.com

Thanks for cooperation

Gujarat Gas customer support has been notified about the posted complaint.

Dec 07, 2018

Updated by Narottam Solanki My receipt

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Address: Surat, Gujarat, 395005

Website: Ugat Bhesan Road, Jahangirabad, Surat

Customer number :[protected]
Complain request number [protected]
My name is twinkle hardik patel,
My application form number is : 30033804,
Payment receipt number : 0449604
Payment date : 30/06/2016
Payment amount: 1100 rs.
Address of connection: a - 1108, lig-2 gujarat housing board, veer savarkar heights, ugat bhesan road, jahangirabad, surat

Dear sir/madam,

I requested to connection activation process. Since i am regular trying to connect to customer care for regarding same.
Also i am visited to gujarat gas grahak suraksha kendra in adajan branch and requested to same for my gas connection activation process, but till date not any response from your side.

Kindly request start my connection activation process.

Gujarat Gas customer support has been notified about the posted complaint.

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G

GUNJAN NAGAR

from Ahmedabad, Gujarat

Dec 11, 2018

Since yesterday 13:00hrs 5th December 2018 there is no supply of GAS in Park City, Silvassa.
We are having lots of problem & there is no update when supply will resume.

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Address: Navsari, Gujarat, 396445

In reference to the above, i had already paid the deposit of rs. 3000/- 4 months ago, & i also visited at gujarat gas office (Navsari), frequently but till today only assurance is given by competent authority, this is not way to keep customer out of service. It is very difficult to manage without gas re-fitting at home with the presence of elder parents. No one is responding properly to our complaint. This is the last resort for any help. It would be much appreciated if any action is taken.

Regards,

Anil gandhi, navsari
Customer no:[protected]

Gujarat Gas customer support has been notified about the posted complaint.

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A

Anill patil

from Surat, Gujarat

Dec 4, 2018

Gujarat gas co. Employee or contractor collect charge for making hall for new png connection at my home rs. 250 per hall without any receipt we have more then 40 house in our society, so think total 10000 collect from our society without reciept

N

Navik Shivnandan

from Surat, Gujarat

Dec 10, 2018

Please reply my application for the shifting connection to other room application done about three months ago.Connection I'D no.[protected].

S

shridhardhodi

from Surat, Gujarat

Dec 18, 2018

I REGARD TO YOU
THERE IS NO CONNECTION IN OUR VILAGE VANKAS GUNDER PADA
THERE IS GAS CONNECTION IN MALAV NEAR VILLAGE
ALL THE VILLAGE PEOPLE IS WAITING FOR GAS PIPE LINE CONNECTION
please email me at : [protected]@gmail.com

M

Musaddiq Yaqub Saiyed

from Ahmedabad, Gujarat

Dec 27, 2018

I filled CNG from Shapar, Rajkot, Gujarat.
The swipe machine was not working.
When i asked he started giving suggestions.
And started abusing.
Shame on you

C

Chudasama Raghuvirsinh Ranjitsinh

from Ahmedabad, Gujarat

Dec 27, 2018

Date.13.12.2018 at 2.30 pm I was customer for my car.At a security man named jani was bad behave with me.The gspc pump is at undvi village near vartej bhavnagar.

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Address: Valsad, Gujarat, 396375

Website: consumercomplaints.in

Dear sir,
i Apply for gujarat gas png connection at 2015 and my receipt no.1860938 dt.07/07/2015, application no.21211141 i have full paid registration charge but not installed png connection in may house.i have many time complain in gujarat gas ltd.valsad but not any response.so i request to solve my problem for home png connection install.i have upload my application form.please install may pending gujarat gas connection.

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Nov 19, 2018

Updated by Mayur Hasmukhbhai patel for pending new png connection

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Address: 91

Website: www.gujaratgas.com

I have already submitted gas meter reading on 26/10/2018 online in meter reading option.
On 6/11/2018 i have received a bill of rs.137 i. E. 0 meter reading, in that bill
Home status showing "lock", how?
Before this i had submitted gas meter reading online many times.
My customer id :[protected],
Mobile no.[protected], e-mail :[protected]@ymail.com

Gujarat Gas customer support has been notified about the posted complaint.

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N

Natvarlal Mavji bhai solanki

from Surat, Gujarat

Nov 23, 2018

Mera gas bill nahi mil raha
to muje timesar gas bill mile vaisa karo

mera No.[protected]
Surat.395008
23.FF Bhaktinagar.2 A.K.Road Hirabag varachha road...Natvarlal m. solanki

S

Sandip Limbachiya

from Ahmedabad, Gujarat

Nov 29, 2018

I have applied for new connection with customer I'd no.[protected] in 27/07/2018 but still connection not provided. I have complaint so many times to local agent and jamnagar office but they have not responded.

Pls help to resolve.

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Address: Rajkot, Gujarat, 360001

Sir/madam
My self mohit rajprara
I have booked new domestic gas connection for my house kitchen at rajkot gujarat wide rec no. 66173 dated 22/07/2017 with full payment paid. Application no. 80057073
At the time of booking of new connection the person verbally committed for 3 to 4 months for installation of this connection, but after 1 year this domestic gas connection is not installed till date.

Gujarat Gas customer support has been notified about the posted complaint.

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D

DrBharat Gohil

from Anjar, Gujarat

Nov 13, 2018

Staff have no safety concern like wearing a shoes, helmet and jacket. When i complain about this they misbehave and refuse to closed bonet of my car. With so arrogant behvaiour the man said that it is our station and who r u to ask js about safety concern?
Plz take suitable action against this.

P

Prince Ashif

from Surat, Gujarat

Nov 23, 2018

I have taken new connection of gas line date - 30-8-17 but till now i didn't get the connection i have done so much times complain but no response from gas company...now how much time will you take for connection...? ? ?

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Parmar Amrutbhai Kishanbhai

from Surat, Gujarat

Dec 3, 2018

We have paid rs 500 for the last month for dismental work but till date it is not done

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Address: Valsad, Gujarat, 396001

I a having gujarat gas domestic connection of consumer no[protected]. Under valsad office. I had applied for geyser connection on dated 09.03.2018 and paid the fees of rs. 3500/-. At the time of registration your representative told me that you will get geyser c connection within two month. But it is regret to say that i had not get any geyser connection from gujarat gas. On dated 9.10.2018 i had lodge the complain regarding it. Then from valsad office they had replied that you will get connection at the end of october 2018. But today on 29.10.2018 they had not given me connection.

Gujarat Gas customer support has been notified about the posted complaint.

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