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Gujarat Gas Complaints & Reviews

www.gujaratgas.com

1

Updated: Apr 7, 2026

Complaints 590

Resolved

22

Unresolved

568

Bad 😕 It seems that Gujarat Gas has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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Gujarat Gas reviews & complaints page 24

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Address: 395010

Honorable sahib shri i have given a check to gujarat gas company for six months for getting a new connection on my new flat. Often the genius has complained but i have not received any reply. After requesting, my check amount has been debited from my account as on date-25/01/2018 but i have not given any new connection yet.. I do not have a cylinder so i suffered lots of problem. Please take a quick look at my complaint and give me a new connection.

Gujarat Gas customer support has been notified about the posted complaint.

May 14, 2018

Updated by 125sagar i have submitted my complaint as on 20/04/2018 till that date there are not any movement

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1

125sagar

from Bardoli, Gujarat

May 14, 2018

Till the date there are nothing movement

D

Dharmeshc

from Mumbai, Maharashtra

May 22, 2018

We have applied for gas connection on July-2017 and now Gujarat Gas company has completed external and internal piping work, but they have not joined with line(external to internal), so gas connection is not working - please arrange to do the needful.

C-295, Malhar Green City, Near GAIL Colony, Shravan Chkdi, Bharuch-392001

V

Varlekar

from Mumbai, Maharashtra

May 29, 2018

I apply for new gas conection on dated 06/12/2017 at adajan surat branch but pass away the 6 months but they can not doing any process of gas line connection. I also call to customer care no and register complain two time but not get efective result.
So; kimdly request to you resolve my complain as soon as possible.

D

Divyang Makwana

from Rajkot, Gujarat

Jun 4, 2018

Sir my name is arvindbhai makwana i renovated my house so I gave application to sift my gas line in to new kitchen i did give mony check of all requirements but still passing 4 month nothing is happening please help id no[protected] I had been visited 3 times but every time they told me go complain anywhere you want I have worst experience...

S

Sailesh Patel

from Ahmedabad, Gujarat

Jun 4, 2018

My house is lock so bill is minimum bill so chanje bill

B

Bharat Manubhai Patel

from Ahmedabad, Gujarat

Jul 9, 2018

Not giving connection of gas. Only just pipeline given.

Bharat Manubhai Patel's reply, Jul 9, 2018

The application form has been formed by 1 year 5 months still they had not given connection. We had complaint many times than also they are not taking any action.

H

Hemantdave

from Vyara, Gujarat

Jul 30, 2018

Unless the New Connection Matter is Resolved on Priority Basis by the Authorities / Contractor of Gujarat Gas Ltd., how can One rate the Services?

S

Sonani mahesh

from Surat, Gujarat

Feb 20, 2019

I am pay 9158.00 chaq.17/03/2018 gujarat gas limited cq-number 249835.union bank
But last 11 month company not proceed to may connection.
So plese fit my connecton fast.
Application no= srt[protected]
Payment receipt no - AA/2017/139782
Date-17/3/2018
MOBIL no- [protected]
Name-maheshbhai Kanubhai sonani

Add-B-98. Yogi nagar society nr Tirupati SoC.yogichowk Puna gam 395010 surat

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Address: Mumbai City, Maharashtra

Website: [email protected]

Respected sir i have submitted all the procedures for duplicate copy of the share certificate and change of name to the registered office under folio no. Ggl0001365 to the office of your office 27.1.2018 after completing all the formalities but the same is still pending at your end after the expiry of 30 days. You are hereby required to kindly interfere into the matter and get the matter resolved within a week failing which i will be forced to move before sebi for legal help investor a. Bagchi c/o justice j. Sahai supreme court

Gujarat Gas customer support has been notified about the posted complaint.

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N

N.G.Patel

from Vapi, Gujarat

Apr 13, 2018

My customer no.[protected], meter reading was not carried out as per actual consumption and minimum bill was being issued considering minimum unit of 6 unit and now feb-april bill was issued as per actual but minimum unit already paid is not deducted.unitwise bill I can not check in net.

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Website: gujaratgas.com

I reached gujarat gas station near chharodi, ahmedabad yesterday i. E. 03.04.2018 at around 8.45 pm for filling cng in my car. I asked for making payment through pos which he refused blatantly and when i gave cash, he tendered change which contained one torn currency note. I just asked to change it when he started misbehaving abruptly and started talking indecently. He then took all the change from me and asked me to give the total amount in change. I asked him to take payment through card. I made the payment through card and machine was working fine. I then asked his name and asked him to call his manager. He told me his name insulting me that i can't do anything. Also he told me there is no manager here. He then abused me profusely and manhandled my car when i told him that i will complain about him. He kept threatening me for life saying that he is a local person and asked me to come out of the car. I then went out of the gas service station.

Gujarat Gas customer support has been notified about the posted complaint.

Apr 04, 2018

Updated by vermaprady I pass through the Ahmedabad Viramgam road on a daily basis and I would like to go there for CNG provided my life is safe. Can you ensure the safety of my life? It's pretty ironic as Gujarat Gas has received the Golden peacock award for safety.

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3

30011

from Mumbai, Maharashtra

Apr 10, 2018

Dear sir

please note that we received gas bill amount higher with compare to other family in society

please note that we have only 3 person at our home

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Address: 395009

Dear sir,

My name is pradip dave having contact mo no:[protected]
My gujarat gas surat customer no:[protected].

I have get gujarat gas pipeline connection in scheme of deposit payment through rs.200 emi in 2016. As per scheme i have to pay monthly emi + actual gas consumption charges in every invoice.

Recently i have received invoice of amount rs.10, 264/-. I have contact gujarat gas for the same, they replied that they have billed minimum consumption charges invoice only and recovered only emi payment through my paid invoices.

As per scheme gujarat gas has to raise invoice of emi + actual consumption charges which they had not done and now forcing to pay 3 years consumption charges in single slot.

I opt scheme with the thinking to not burden single time high value amount
Due to not raising proper invoice by gujarat gas i am facing problem of higher value payment in single slot.

Please help.

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Address: 395009

My name is mitesh sukhadiya and my customer id is[protected].
There is no person or agent coming from gujarat gas company for taking meter reading of our house.
Our building is total covered by cctv camara.
In many of the bill cycle company send us this type of minimum bill cycle bill this is the cheat by your company.
I request you to please adjust all bill which sent as minimum bill cycle otherwise i will go on and on till my complain is not fullfill.

Gujarat Gas customer support has been notified about the posted complaint.

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S

saparanaresh

from Surat, Gujarat

Apr 17, 2018

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V

Vasantdhimmar

from Jalalpur, Gujarat

Apr 20, 2018

As per my request disconnect my gas line due to house repairing.
on 15/02/2018 i applied for reconnect gas line, with Rs.2500/- charges.
after several request not reconnect line.
FROM:
VASANT N. DHIMMAR
Customer ID No.[protected].
Mangaldas street, Antalia, Chikhalairoad, Ta.Gandevi, District. Navsari, GUJARAT

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Dear respacted sir, i apply for new connaction. That s accepated i get custmer id that is[protected]. But till not get connaction. So please do fast as possibal. Waiting for your possitive responce.
I submietd a cheq for as a fee of new connaction. That was also clear. After connaction of gas i want to shift there. So i waiting for this. I hope you will notice my problum and solve as possibal as.
Thanks

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Address: Bhavnagar, Gujarat, 364003

From: yashwant j. Bhatt,
566, vijayraj nagar, adarsh society,
R. T. O. Road, bhavnagar
[protected]
[protected]@gmail.com
To, date:[protected]
The manager,
Gujarat gas limited,
Gandhi nagar - 382011
Gujarat india

Sub: non issue of gas pipe connection
Ref: receipt no. Aa/2017/91203 dt.. 14.12.2017
Application form no. Bv[protected] dt. 14.12.17

I yashwant j. Bhatt residing at plot no. 566/b, vijayraj nagar, adarsh society bhavnagar (Gujarat) india wish to inform you that vide application form no. Bv[protected] dt. 14.12.17 and obtained receipt no. Aa/2017/91203 dt. 14.12.2017 for my payment of rs. 5, 118/- vide s. B. I. Cheque no. 612163 dt. 14.12.2017 and was promised to sanctioned the gas pipe line connection and will received in due corse of time as soon as they will start the giving supply of gas in our area.

With this i regret to inform you that supply of gas vide pipe line connection started in my area long back but for one or other reason till the time of writing this letter no. Connection is given in my residence. Several time i have made reminder for giving me the connection but remains my complaint remains unattended.

Thanking you and anticipating your quick action in the matter.
Yours sincerely,

(Yashwant j. Bhatt)

Gujarat Gas customer support has been notified about the posted complaint.

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G

gopukanoradhe

from Surat, Gujarat

Mar 29, 2018

My customer no.[protected].
& bill payment
Is my bill paid on time? or pending???

plz, replay. sms or mobile no.- [protected]

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Address: Navsari, Gujarat, 396321

Customer no[protected], yogesh mohile, bilimora. I have given application for modification in gas line due to repairing in my home on[protected] but after more than 70 days no response from the company bilimora office after oral reminder for the same to the bilimora office. I am not able to use gas line since last 6-1-2018. Do the needful and take action urgently. Regards yogesh mohile contact no :[protected]

Gujarat Gas customer support has been notified about the posted complaint.

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D

Devang@2808

from Bhavnagar, Gujarat

Mar 13, 2018

I made a payment through TEZ but it show unpaid pls resolve this issue and sand me conformation mail on my mail id
screen shot atteched with this complaint

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Address: Surat, Gujarat, 394230

Dear sir,

I have complain regarding payment method during fuel purchase. Of fuel station below

Name: pragati cng
Palsana, near nh48, palsana cross road
Surat dist: surat

Every time when purchase fuel they always denied for accept any credit / debit card payment also not using any payment apps like paytm.

This is not first time they denied for pok machine use they always did that.
Is that our digital india???!!!

We request you to kindly take action against it.

Gujarat Gas customer support has been notified about the posted complaint.

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Address: Surat, Gujarat, 394210

Website: www.consumercompaints.in

I have applied for new connection dt. 20.03.2017, appl. No. Srt30063783, recpt. No aa/2017/02105. Paid rs. 9065. Pipe line already completed but our finally connection are not done by gujarat gas till date. Request to your company please do as soon as possible.
Applicant name-baby sanjay jha
Address:- b-79, millenium park, dindoli, surat
Mobile no-[protected]

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Address: 363035

Website: www.gujaratgas.com

Hello respected officer,
I (Jayantilal hiralal vaghela) had applied for gas connection on 28 december 2017 with with application number 80117771 and now it's about two month and nobody came for installation as of today.

I had gas connection in past with custermer id :[protected], but due to entire reconstruction of my home i cancelled gas connection for some months. So here, i don't want mention their names but, in my area few others who have applied for conncetion about week ago got their connection and yet no one from gspc gas came for my installation. So i want to know the reason for this partiality and who is irresponcible for this his job and this delay of connection. I request you to find the fault of this misbehaviour and take prorer actions against the responcible employees.

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Address: Jamnagar, Gujarat, 361006

After working for underline gas pipe line they digged out but after that they have not cleaned the place and left as it is. Informed at local office jamnagar so many times but no one has responded properly.. Kindly do the needful... I hope you will understand the problem. Everyday i am making call to local office and they are orally saying that we will see.

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Address: 361305

Please provide me subsidy in my account early
My gas connection number is 52188.
My location is khambhadiya. Dist - de bhumi dwarka. Gujrat.361305
Your customer service number is not valid.
& our village distributors & bank manager are not give me satisfied answer. So i complain online. & this customer is senior citizen so please be process as soon as early. Don't do process as a government process.

Gujarat Gas customer support has been notified about the posted complaint.

Feb 09, 2018

Updated by ashwin bhatt Please provide me subsidy in my account early
My gas connection number is 52188.
My location is khambhadiya. Dist- De bhumi Dwarka. Gujrat.361305
Your customer service number is not valid.
& Our village distributors & bank manager are not give me satisfied answer . So I complain online. & This customer is senior citizen so please be process as soon as early. Don't do process as a government process

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Website: Gujarat gas. Com

Hi sir, me sabarmatigas aejnshi ka coustmber hu. Mera coustmber i'd[protected] he. Lekin galti se mene phone pay acunt [protected] par se gujaratgas aenjes coustmber i'd[protected] par bill pay ho gya he. To please my amount rifund in my benk account. My mobile no - [protected]

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Address: Surat, Gujarat

I have 10 month ago applied for new connection but many time asking for the gas line installation but till date no any process & one month ago i have a complained but till date not getting response from gujarat gas employee more detail check the below my previous complain number & guide me what to do because i am tired.

Your request / complaint for cust no.[protected] has been registered with request no [protected] and will be serviced shortly.

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Jan 14, 2018

Kaushik B. Naik's response This complaint is against Gujarat gas company, Surat, Gujarat office. I applied for new connection for domestic use. Application registered on 23/11/17. But till date I have not received connection however line is only 10 fit far from my kitchen

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B

Bhagdevmoheet

from Ahmedabad, Gujarat

Jan 23, 2018

Dear Gujarat Gas,

I already pay my Bill also Show in Gujarat Gas website please check my Outstanding amount please check

My custumer Id no:[protected]
Mo:- [protected]

K

Kaushik B. Naik

from Surat, Gujarat

Jan 24, 2018

Customer id no.[protected], . Applied for new connection but till date not received. Contracted local office, received answer procedure der process .however gas line is only 10 fit far from my kitchen I did not get connection .it is my request to do need full within a week otherwise I will have to take strict action.

Y

yogeshpandya56

from Surat, Gujarat

Jan 26, 2018

The supply was stopped from 1200 noon to 1400 hrs - at very crucial time for cooking today (Sunday, the Jan 21, 2018) at Someshwara Enclave, Vesu, Surat. Most astonishing fact was that no help line or emergency contact no were responding inspite trying continously. Needs bit more customer orientation.

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Address: Ahmedabad, Gujarat, 382170

Website: gujarat gas ltd

Dear sir
Me gujarat gas ltd sanand me job karta tha or gas pump ke bahar baju vale gaav ke logo ne ladai ki vo sab log darbar the or ladai gas pump ke bahar darbar or muslim ki hui or hamare ek incharge darbar tha to usne sab darbar logo ko gas pump ke andar bulakar kaha ki andar sab muslim he to sab darbar log talwar or dusre hathiyar leke gas pump ke andar aakar gas pump bandh karvaya or ham sab 10 filler 3 tecnician 2 opretor 2 security guard ko mar kar or galiya bol kar bhagaya or sir ham sab muslim the or 3 dalit the sir ye sab kuch vaghela brijesh jo hamara inchage he usne karvaya tha or sir ham sab 18 logo ko turant nokri se nikal diya or tatkalik sab darbar logo ki bharti kar dali sir ye sab 30 december ko huaa sir ye sab kuch brijesh vaghela ne karvaya he jinka gujarat gas ltd me naam bhi nahi he unko hamare contractor ne rakha tha ek bar to durgesh sharma ne hamare manegar ko bhi bola tha ki ye banda muje dubara yaha dikhna nahi chahiye fir bhi vo roj aata he or bahar darbar ke parlour pe beth ker ham per nazar rakhata tha or sir ye unki skim he sir to sar bas meri itni vananti he ki ye brijesh vaghela ka kuch kiya jaye habhi bhi sir sab darbar daru pike ladai karte he

Gujarat Gas customer support has been notified about the posted complaint.

Jan 22, 2018

Updated by isabkhan pathan Dear sir
Me Gujarat gas Ltd Sanand me job karta tha or gas pump ke bahar baju vale gaav ke logo ne ladai ki vo sab log darbar the or ladai gas pump ke bahar darbar or Muslim ki hui or hamare ek incharge darbar tha to usne sab darbar logo ko gas pump ke andar bulakar kaha ki andar sab muslim he to sab darbar log talwar or dusre hathiyar leke gas pump ke andar aakar gas pump bandh karvaya or ham sab 10 filler 3 tecnician 2 opretor 2 security guard ko mar kar or galiya bol kar bhagaya or sir ham sab muslim the or 3 dalit the sir ye sab kuch vaghela brijesh jo hamara inchage he usne karvaya tha or sir ham sab 18 logo ko turant nokri se nikal diya or tatkalik sab darbar logo ki bharti kar dali sir ye sab 30 december ko huaa sir ye sab kuch brijesh vaghela ne karvaya he jinka gujarat gas ltd me naam bhi nahi he unko hamare contractor ne rakha tha ek bar to durgesh sharma ne hamare manegar ko bhi bola tha ki ye banda muje dubara yaha dikhna nahi chahiye fir bhi vo roj aata he or bahar darbar ke parlour pe beth ker ham per nazar rakhata tha or sir ye unki skim he sir to sar bas meri itni vananti he ki ye brijesh vaghela ka kuch kiya jaye habhi bhi sir sab darbar daru pike ladai karte he
sir ye brijesh vaghela he jo gujarat gas ltd ki office me table pe so raha tha

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B

brpandya07

from Vadodara, Gujarat

Feb 6, 2018

In Sardarnagar, Bhavnagar excavation work has been done before 10 days and nothing has been done after than.

From Bharat Pandya
Mob [protected]

R

ravjibhai

from Surat, Gujarat

Feb 6, 2018

Your booking staf is very bed
no any gud answer to custmer

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Address: Navsari, Gujarat, 396445

Sir, with respect to the above cited subject matter i wish to inform you regardig lack of responsibality on part of your company staff in providing extention of gyser point for which i have applied and paid through cheque of rs 1770/- dt 08.09.2017 but till date inspite of my personal visit for 3 to 4 times and during every visit i was given false assurance and said that it will take atleast 3 months. If you look to the period of my payment it is clear that 4 months have already been passed and still the connection is not given and reason given is that they do not have plumber at present and are giving false assurance that within a week the work will be completed. Which out of the reasons given above are true is best known to them, but ultimately a customer like me is suffering for no fault of mine. A company of high repute should be prompt enough to give customer satisfaction.
I here by sincerely request the authorised person to look into the matter and to request the concern branch at navsari to expedite the work at the earliest.
Thanking you,
Minaben modi

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Address: Ahmedabad, Gujarat, 382170

The gujarat gas station sanand, where the filler and technicians drinking alcoholic beverages and current jobs were sent to the gujarat gas sons but they have not been extracted yet and they are still working despite complaining, these people are still working no action is taken against these people my humble request is that take any action against this my hope is that someone takes action

Gujarat Gas customer support has been notified about the posted complaint.

Jan 21, 2018

Updated by abrarkhan pathan Dear sir.
Tumhare gas pump pe filler or technician sharab pi rahe the unki photo or video meine gujarat gas ltd ke sir ko bheji thi lekin vo filler or technician abhi bhi job kar rahe he or sir jis vehicle me metel plet nahi hoti uske 20-30 rupeeye leke gas bharte he isiliye sir meri namra vunanti he ki in logo ke khilaf koi action liya jaye sir 2-3 bar complaint ki lekin koi suzav nahi aaya kuch kijiye sir.

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V

Vijaypatel Kolad

from Mumbai, Maharashtra

Jan 29, 2018

Hi sir, me sabarmatigas aejnshi ka coustmber hu. Mera coustmber I'd[protected] he. Mene phone pay I'd [protected] par se tranjecion I'd NX[protected] HE. Galti se mene gujaratgas me costumer id[protected] par 1702 Rs ka Bill pay ho gya he. To please sir my amount rifund in my benk account

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Address: Surat, Gujarat, 395006

Sir, mere ghar per mene connection liya he mera customer customer id no[protected] he mene customer care me 28 nov ko phone kiya abhi bhi mere yaha per in dor conection baki he phir me ne dusri bar 20 dec ko phone kiya mera request no [protected] he mere bar bar phone karne per bhi mera kam nahi ho raha he abhi pura ek sal hoga ab tak muje conection complet nahi huwa he to jitna ho sake itna fast meri work pura kare muje bar bar phone karna acha nahi lagta or mera ye kam ab kitne din me pura hoga muje reply karna sir

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Address: Gandhinagar, Gujarat

My customer id is[protected]. I am paying my every gas bill on line. Last bill also paid online by me in time. This month your person has given me minimum bill ie rs.123/-& reason they have given that house lock. Actually my gas meter is outside the house and on roadside, so house lock question is not arrise. Kindly do the needful in to this matter and advise your meter reading person to take proper reading and give bill as per consumption o[censored]nit and adjust the amount minimum paid by me in next actual bill.

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Bhatt222

from Rajkot, Gujarat

Jun 14, 2022

What is the minimum gas bill payable for zero unit gas consumption

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