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Gujarat Gas Complaints & Reviews

www.gujaratgas.com

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Updated: Nov 15, 2025

Complaints 589

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22

Unresolved

567

Bad 😕 It seems that Gujarat Gas has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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Gujarat Gas reviews & complaints page 24

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Address: Navsari, Gujarat, 396321

Customer no[protected], yogesh mohile, bilimora. I have given application for modification in gas line due to repairing in my home on[protected] but after more than 70 days no response from the company bilimora office after oral reminder for the same to the bilimora office. I am not able to use gas line since last 6-1-2018. Do the needful and take action urgently. Regards yogesh mohile contact no :[protected]

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D

Devang@2808

from Bhavnagar, Gujarat

Mar 13, 2018

I made a payment through TEZ but it show unpaid pls resolve this issue and sand me conformation mail on my mail id
screen shot atteched with this complaint

no response from the company since 6-01-2018 regarding modification in gas line - Comment #3038303 - Image #0

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Address: Surat, Gujarat, 394230

Dear sir,

I have complain regarding payment method during fuel purchase. Of fuel station below

Name: pragati cng
Palsana, near nh48, palsana cross road
Surat dist: surat

Every time when purchase fuel they always denied for accept any credit / debit card payment also not using any payment apps like paytm.

This is not first time they denied for pok machine use they always did that.
Is that our digital india???!!!

We request you to kindly take action against it.

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Address: 395008

I've registered complain regarding the connection in surat office for 4 times.

They have done the line fitting at the venue but not giving gas connection.

I've personally visit the office and what i've asked was we've less man power and we'll do it in a week and now its 3 to 4 months.

No reply from your surat

Worst service!

Frustrated!...

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Address: Surat, Gujarat, 394210

Website: www.consumercompaints.in

I have applied for new connection dt. 20.03.2017, appl. No. Srt30063783, recpt. No aa/2017/02105. Paid rs. 9065. Pipe line already completed but our finally connection are not done by gujarat gas till date. Request to your company please do as soon as possible.
Applicant name-baby sanjay jha
Address:- b-79, millenium park, dindoli, surat
Mobile no-[protected]

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Address: 363035

Website: www.gujaratgas.com

Hello respected officer,
I (Jayantilal hiralal vaghela) had applied for gas connection on 28 december 2017 with with application number 80117771 and now it's about two month and nobody came for installation as of today.

I had gas connection in past with custermer id :[protected], but due to entire reconstruction of my home i cancelled gas connection for some months. So here, i don't want mention their names but, in my area few others who have applied for conncetion about week ago got their connection and yet no one from gspc gas came for my installation. So i want to know the reason for this partiality and who is irresponcible for this his job and this delay of connection. I request you to find the fault of this misbehaviour and take prorer actions against the responcible employees.

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Address: Jamnagar, Gujarat, 361006

After working for underline gas pipe line they digged out but after that they have not cleaned the place and left as it is. Informed at local office jamnagar so many times but no one has responded properly.. Kindly do the needful... I hope you will understand the problem. Everyday i am making call to local office and they are orally saying that we will see.

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Address: 361305

Please provide me subsidy in my account early
My gas connection number is 52188.
My location is khambhadiya. Dist - de bhumi dwarka. Gujrat.361305
Your customer service number is not valid.
& our village distributors & bank manager are not give me satisfied answer. So i complain online. & this customer is senior citizen so please be process as soon as early. Don't do process as a government process.

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Feb 09, 2018

Updated by ashwin bhatt Please provide me subsidy in my account early
My gas connection number is 52188.
My location is khambhadiya. Dist- De bhumi Dwarka. Gujrat.361305
Your customer service number is not valid.
& Our village distributors & bank manager are not give me satisfied answer . So I complain online. & This customer is senior citizen so please be process as soon as early. Don't do process as a government process

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Website: Gujarat gas. Com

Hi sir, me sabarmatigas aejnshi ka coustmber hu. Mera coustmber i'd[protected] he. Lekin galti se mene phone pay acunt [protected] par se gujaratgas aenjes coustmber i'd[protected] par bill pay ho gya he. To please my amount rifund in my benk account. My mobile no - [protected]

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Address: Surat, Gujarat

I have 10 month ago applied for new connection but many time asking for the gas line installation but till date no any process & one month ago i have a complained but till date not getting response from gujarat gas employee more detail check the below my previous complain number & guide me what to do because i am tired.

Your request / complaint for cust no.[protected] has been registered with request no [protected] and will be serviced shortly.

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Jan 14, 2018

Kaushik B. Naik's response This complaint is against Gujarat gas company, Surat, Gujarat office. I applied for new connection for domestic use. Application registered on 23/11/17. But till date I have not received connection however line is only 10 fit far from my kitchen

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B

Bhagdevmoheet

from Ahmedabad, Gujarat

Jan 23, 2018

Dear Gujarat Gas,

I already pay my Bill also Show in Gujarat Gas website please check my Outstanding amount please check

My custumer Id no:[protected]
Mo:- [protected]

about new connection - cust no. 500001330257 (request no 20002666495) - Comment #2981518 - Image #0

K

Kaushik B. Naik

from Surat, Gujarat

Jan 24, 2018

Customer id no.[protected], . Applied for new connection but till date not received. Contracted local office, received answer procedure der process .however gas line is only 10 fit far from my kitchen I did not get connection .it is my request to do need full within a week otherwise I will have to take strict action.

Y

yogeshpandya56

from Surat, Gujarat

Jan 26, 2018

The supply was stopped from 1200 noon to 1400 hrs - at very crucial time for cooking today (Sunday, the Jan 21, 2018) at Someshwara Enclave, Vesu, Surat. Most astonishing fact was that no help line or emergency contact no were responding inspite trying continously. Needs bit more customer orientation.

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Address: Ahmedabad, Gujarat, 382170

Website: gujarat gas ltd

Dear sir
Me gujarat gas ltd sanand me job karta tha or gas pump ke bahar baju vale gaav ke logo ne ladai ki vo sab log darbar the or ladai gas pump ke bahar darbar or muslim ki hui or hamare ek incharge darbar tha to usne sab darbar logo ko gas pump ke andar bulakar kaha ki andar sab muslim he to sab darbar log talwar or dusre hathiyar leke gas pump ke andar aakar gas pump bandh karvaya or ham sab 10 filler 3 tecnician 2 opretor 2 security guard ko mar kar or galiya bol kar bhagaya or sir ham sab muslim the or 3 dalit the sir ye sab kuch vaghela brijesh jo hamara inchage he usne karvaya tha or sir ham sab 18 logo ko turant nokri se nikal diya or tatkalik sab darbar logo ki bharti kar dali sir ye sab 30 december ko huaa sir ye sab kuch brijesh vaghela ne karvaya he jinka gujarat gas ltd me naam bhi nahi he unko hamare contractor ne rakha tha ek bar to durgesh sharma ne hamare manegar ko bhi bola tha ki ye banda muje dubara yaha dikhna nahi chahiye fir bhi vo roj aata he or bahar darbar ke parlour pe beth ker ham per nazar rakhata tha or sir ye unki skim he sir to sar bas meri itni vananti he ki ye brijesh vaghela ka kuch kiya jaye habhi bhi sir sab darbar daru pike ladai karte he

Gujarat Gas customer support has been notified about the posted complaint.

Jan 22, 2018

Updated by isabkhan pathan Dear sir
Me Gujarat gas Ltd Sanand me job karta tha or gas pump ke bahar baju vale gaav ke logo ne ladai ki vo sab log darbar the or ladai gas pump ke bahar darbar or Muslim ki hui or hamare ek incharge darbar tha to usne sab darbar logo ko gas pump ke andar bulakar kaha ki andar sab muslim he to sab darbar log talwar or dusre hathiyar leke gas pump ke andar aakar gas pump bandh karvaya or ham sab 10 filler 3 tecnician 2 opretor 2 security guard ko mar kar or galiya bol kar bhagaya or sir ham sab muslim the or 3 dalit the sir ye sab kuch vaghela brijesh jo hamara inchage he usne karvaya tha or sir ham sab 18 logo ko turant nokri se nikal diya or tatkalik sab darbar logo ki bharti kar dali sir ye sab 30 december ko huaa sir ye sab kuch brijesh vaghela ne karvaya he jinka gujarat gas ltd me naam bhi nahi he unko hamare contractor ne rakha tha ek bar to durgesh sharma ne hamare manegar ko bhi bola tha ki ye banda muje dubara yaha dikhna nahi chahiye fir bhi vo roj aata he or bahar darbar ke parlour pe beth ker ham per nazar rakhata tha or sir ye unki skim he sir to sar bas meri itni vananti he ki ye brijesh vaghela ka kuch kiya jaye habhi bhi sir sab darbar daru pike ladai karte he
sir ye brijesh vaghela he jo gujarat gas ltd ki office me table pe so raha tha

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B

brpandya07

from Vadodara, Gujarat

Feb 6, 2018

In Sardarnagar, Bhavnagar excavation work has been done before 10 days and nothing has been done after than.

From Bharat Pandya
Mob [protected]

R

ravjibhai

from Surat, Gujarat

Feb 6, 2018

Your booking staf is very bed
no any gud answer to custmer

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Address: Navsari, Gujarat, 396445

Sir, with respect to the above cited subject matter i wish to inform you regardig lack of responsibality on part of your company staff in providing extention of gyser point for which i have applied and paid through cheque of rs 1770/- dt 08.09.2017 but till date inspite of my personal visit for 3 to 4 times and during every visit i was given false assurance and said that it will take atleast 3 months. If you look to the period of my payment it is clear that 4 months have already been passed and still the connection is not given and reason given is that they do not have plumber at present and are giving false assurance that within a week the work will be completed. Which out of the reasons given above are true is best known to them, but ultimately a customer like me is suffering for no fault of mine. A company of high repute should be prompt enough to give customer satisfaction.
I here by sincerely request the authorised person to look into the matter and to request the concern branch at navsari to expedite the work at the earliest.
Thanking you,
Minaben modi

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Address: Ahmedabad, Gujarat, 382170

The gujarat gas station sanand, where the filler and technicians drinking alcoholic beverages and current jobs were sent to the gujarat gas sons but they have not been extracted yet and they are still working despite complaining, these people are still working no action is taken against these people my humble request is that take any action against this my hope is that someone takes action

+12 photos

Gujarat Gas customer support has been notified about the posted complaint.

Jan 21, 2018

Updated by abrarkhan pathan Dear sir.
Tumhare gas pump pe filler or technician sharab pi rahe the unki photo or video meine gujarat gas ltd ke sir ko bheji thi lekin vo filler or technician abhi bhi job kar rahe he or sir jis vehicle me metel plet nahi hoti uske 20-30 rupeeye leke gas bharte he isiliye sir meri namra vunanti he ki in logo ke khilaf koi action liya jaye sir 2-3 bar complaint ki lekin koi suzav nahi aaya kuch kijiye sir.

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V

Vijaypatel Kolad

from Mumbai, Maharashtra

Jan 29, 2018

Hi sir, me sabarmatigas aejnshi ka coustmber hu. Mera coustmber I'd[protected] he. Mene phone pay I'd [protected] par se tranjecion I'd NX[protected] HE. Galti se mene gujaratgas me costumer id[protected] par 1702 Rs ka Bill pay ho gya he. To please sir my amount rifund in my benk account

filler and technician drinking alcohol in the current job - Comment #2987026 - Image #0

filler and technician drinking alcohol in the current job - Comment #2987026 - Image #1

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Address: Surat, Gujarat, 395006

Sir, mere ghar per mene connection liya he mera customer customer id no[protected] he mene customer care me 28 nov ko phone kiya abhi bhi mere yaha per in dor conection baki he phir me ne dusri bar 20 dec ko phone kiya mera request no [protected] he mere bar bar phone karne per bhi mera kam nahi ho raha he abhi pura ek sal hoga ab tak muje conection complet nahi huwa he to jitna ho sake itna fast meri work pura kare muje bar bar phone karna acha nahi lagta or mera ye kam ab kitne din me pura hoga muje reply karna sir

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Address: Gandhinagar, Gujarat

My customer id is[protected]. I am paying my every gas bill on line. Last bill also paid online by me in time. This month your person has given me minimum bill ie rs.123/-& reason they have given that house lock. Actually my gas meter is outside the house and on roadside, so house lock question is not arrise. Kindly do the needful in to this matter and advise your meter reading person to take proper reading and give bill as per consumption...

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Address: Kutch, Gujarat

I haven't received my first bill of september_december 2017. My new gas connection released before couple of month.
I recd. Sms for payment.
It is require the invoice for bill payment.

My customer. Id.[protected]
Name. Lalji m maheshwari
Address. 99_ yogeshwar dham
Behind rto relocation. Site
Bhuj kachchh
370001

Please provide the same.

Lalji maheshwari bhuj.
[protected]

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Address: 363642

Website: www.gspc gas

My name is dineshbhai bhai shankar raval. I live in morbi (Sreemad raj society)
I built my new house i i give application since 1 year ago but no one. I go to custmer care office morbi but no one give me answer that which day he come.
I go 10 times but just he answered contractor of this line is change. I pay all charges to gspc gas. One time 7400 & 2nd time 1100. But no one came to my house. When we are go he just told next weeek, next monday, next month. Igo last time & he told me another 2 monthes. I give application my 1 year ago this all officers are cheted us & told me that once again you will pay 12000 rupees & than we comes. But i pay 7400 rupees they all officers are cheters& not give a anwer.

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Address: Surat, Gujarat, 395010

Not received my new connection last 9 month
Sir i am ajay kishan adhalakr from surat

My custmor no. Is[protected]

My application from no. Srt[protected]

I have pay rs 3053/- for connection

In receipt no 00964 dt.[protected]

Sir i do very complain like

Complan no.
(1) [protected] dt.[protected]
(2) [protected] dt.04-12/2017
(3) [protected] dt.[protected]

But aaj tak mere ghar par koi bhi posrson visit nahi kiya hai
Bus jis din me complain karta hu dusre din message aa jaata hai ki “ your request / complain no. * has been processed and completed.”

Sir muze apply kiye hue 9 month bit chuke hai is liye me mail kar raha hoo.
Sir please muze new connection jaldi se do bahut problem ho rahi hai

Please manager sir me dobara request kar raha hu muze new connection jaldi se do bahut problem ho rahi hai

Ajay kishan adhalkar

[protected]

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Address: Surat, Gujarat, 395007

Website: gujaratgas

I am giving complain from past 1 month regarding my gujarat gas connection but havent recieved any update regarding this.

My mobile no: [protected]

Subject :- havent recieved gujarat gas connection even after calling many many times from past 1 months.

Customer id[protected]
Customer id[protected]

Complain no:- [protected]

Please take my complain and provide me gas connection as its already very much delayed

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S

shubahngi

from Vapi, Gujarat

Jan 12, 2018

This is to inform you that I need extension of my gas pipeline for connecting it to the geyser. I have already paid the required amount but the agency refuses to give me the extension which has to be taken from outside my gallery. We have sent you the photo of the receipt

Customer Id[protected].

not yet received gujarat gas connection - Comment #2972516 - Image #0

not yet received gujarat gas connection - Comment #2972516 - Image #1

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Address: Navsari, Gujarat, 396380

Gujarat gas — i have submitted application on 2016 but gas company not provided gas connection till today.
Deepak bhatheja on dec 25-2017
Hello sir,

Customer no.[protected], please give me the status of application request number is 20910248 and receipt date is[protected] and also give the informations about why gas connection is not provided or started till today. I have paid all amount rs.5600/ — on dated:[protected]by cheque.
I have submitted this application on 13-05-16and current year is 2017. So, give me the actual reason for not provide gas connection.
If you are not giving information then i will be going to consumer court because my application submitted and all fees amount deposited on...
Complaint comments read comm

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K

kgz

from Ahmedabad, Gujarat

Jan 3, 2018

5months complit but steel

no connection ...

recept date -5/7/2017

2 time complain
but not response.

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Address: Ahmedabad, Gujarat

I have already paid amount for additional gas connection on 3.5.2017. However, till dated no connection is provided even after frequent reminder on telephone, mobile, office land line chandkheda and on customer care. They refused to get installation at my residence as they have no "zula". Sir, almost six months passed. For winter additional connection requisitioned by me.

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