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Gujarat Gas Complaints & Reviews

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Updated: Apr 7, 2026
Complaints 590
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22
Unresolved
568
Bad 😕 It seems that Gujarat Gas has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Gujarat Gas reviews & complaints page 28

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M
msolanki8
May 8, 2017
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Address: 395006

My customer no. Is[protected], i had applied for new connection on 18/12/2015 & payment also made same day. Till date no survey made neither my connection has still not been released.
While approach to your customer care, they had just note the detail, no firm commitment given to release my connection. I m going to start my stay there by friday
Gujarat Gas customer support has been notified about the posted complaint.
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    S
    sureshmoradia
    from Vadodara, Gujarat
    Apr 26, 2017
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    Address: Surat, Gujarat, 382011
    Website: www.gujaratgas.com

    I Have Apply For New Gas Connection On Dated:20/7/2016. Our Application Form: 30027641, Reciept No.: Aa/2016/025974. I Have Paid Amount Of Rs.: 7340/- Vide Cheque No.: 168035 As Required Charge. Still Our Gas Connection Is Not Done. We Request To Do It As Soon As Possible. I need It Urgently. i was also communicate to GGL but problem is not resolved.
    Gujarat Gas customer support has been notified about the posted complaint.
    View replies
    Gujarat Gas CNG pump at Karjan had very bed service. They occupy more than six pump but they never start more than 2 so if you can do something regarding this issue we are very thankful to you
    Thanking you
    Bhavesh Barot
    Reply
    I was given new connection application 3 month ago still not given give me advise and my customer number is [protected]
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      K
      K VIHOL
      from Ahmedabad, Gujarat
      Apr 25, 2017
      Resolved
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      Resolved

      Address: Gandhinagar, Gujarat, 382016

      My name kuldeepray b vihol my client id is:[protected] i had applied for reconnection after renovation of house. Though there is sufficient space for laying under ground pipe by boring in my premises, the instaler is insisting for installtion of pipe over elivation tiles and want to destroy whole elivation of house due to lack of his resouces/knowledge
      Apr 26, 2017
      Complaint marked as Resolved 
      When i meet Engineer of co he came personally and guided new installtion way to contractor which is acceptable to me .
      Gujarat Gas customer support has been notified about the posted complaint.
      Apr 26, 2017
      Updated by K VIHOL       Mobile no [protected]
      View replies
      Mobile No [protected]
      Reply
      4 month but not new line
      Reply
      My Gujarat Gas Customer ID is[protected]
      My normal bill per month for last one year was around Rs 200 per month average. But my latest bill No R[protected] dated 17 APR 2017 was for Rs 2183 which is atlas 4 to 5 times more than normal.
      Please investigate as i feel this is erroneous and wrong
      Regards
      Alpesh Babubhai Patel
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        A
        azhar darban
        from Anand, Gujarat
        Apr 24, 2017
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        Address: 395009

        Dear sir,
        Gas lines are replaced and road is not repaired opposite 100 house, Nishat society, Adajan Patiya-Surat.
        All the dust from the road side make the house too dirty.It seems like living in slum area.
        Several time verbally informed but yet no action at your end.
        Please take immediate action regarding the matter.
        Your prompt action shall be highly appreciated.
        Thank You,
        Regards
        AZHARUDDIN
        [protected]
        Gujarat Gas customer support has been notified about the posted complaint.
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          M
          Mohit Jariwala
          from Ahmedabad, Gujarat
          Apr 18, 2017
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          Address: Surat, Gujarat

          We have requested for the new connection 5 months back but due to some nominal work left connection was not established ref no GGL/SRT.dOM/SBN/60D/48
          Two months back our construction work was ready and we have requested for the connection twice ref no [protected], [protected]
          we are going to shift to that premise(house) by these 28/4/17
          please do the need full as early as possible
          Gujarat Gas customer support has been notified about the posted complaint.
          Apr 18, 2017
          Updated by Mohit Jariwala           mohit jariwala
          [protected]
          View replies
          Number[protected], we have stopped GAS line due to construction service going on in our home, now for restarting of service they are saying it will take at least 15 days..
          Request you to fasten your service...
          Reply
          Digging was done in parking area for repair of gas line, but same is not repair in b- building rajresidency 1 charwada road balitha, vapi, we had made so many complain, but every time they reply that after asking their senior they will reply .
          I had also complain on website of gujarat gas .

          Padam kumar jain
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            K
            kaushal sutariya
            from Ahmedabad, Gujarat
            Apr 14, 2017
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            Address: Surat, Gujarat, 395009

            Hello Sir,
            I have applied for a new gas connection in Gujarat gas company and also I was paid all deposit amount in corporate office surat.My Application Number is SRT[protected] and receipt date is 04/04/2017. I want to need urgent new gas connection because marriage function will start on this month.So, I have met to Surat gas company employees and also understood my problem to us but employees were refused my reason and said that we are not providing connection before three months.
            Gujarat Gas customer support has been notified about the posted complaint.
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            Register for said connection wide Customer ID[protected] on 10 Jan, 17. Kindly provide connection as early as possible.
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              N
              Narayan Bala
              from Ahmedabad, Gujarat
              Apr 14, 2017
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              Address: Jamnagar, Gujarat, 361001
              Website: No complaint for site but quickly installation required

              I have applied for gas connection on date 24th february 17 details below.

              Name : narayan bala
              Application no : 21229428
              Receipt no :inr/16-17, 00251

              After repeated complaints and reminders no one turned up for installation of gas connection. sales person how has filled form has told that installation of gas connection will be done by 15 days. this is very unprofessional approach by jamnagar team. every time when i called at office no response or solution given by staff even they refused to give proper contact details of responsible person in jamnagar.

              So, requesting you to give proper solution and install connection on priority.

              Regards,
              Bala narayan
              Gujarat Gas customer support has been notified about the posted complaint.
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              Please provide me the bill information the amount of rupees 1511.
              Please give me the total of the amount. The tax and every information.
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                J
                jatinaik
                from Ankleshwar, Gujarat
                Apr 13, 2017
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                Address: Bharuch, Gujarat, 392011
                Website: www.gujaratgas.com

                Before two months back Gujarat Gas, Bharuch office dig out & replace new Gas Line in our Compound Wall but after several complaint still they have not cover-up this line work.
                This is very serious that this type of Gujarat Gas. I request them to attend the complaint and resolve.

                Customer No.[protected]
                Address - A-90 Narayankunj Vihar Society, Near Jai Ambe School, Zadeswar Road, Bharuch - 392011
                Gujarat Gas customer support has been notified about the posted complaint.
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                  U
                  U R Patel
                  from Ahmedabad, Gujarat
                  Apr 11, 2017
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                  Address: Bharuch, Gujarat, 392001

                  Auto pay is registerd for my bill . All bill was paid on time regularly.In bill no R[protected] it charged 75Rs for late payment. First I complained about my excess bill with no-[protected] on 27/01/17.They informed me that problem is solved but in current bill it does not included. Today i once again complain to customer care with no [protected].
                  Gujarat Gas customer support has been notified about the posted complaint.
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                    J
                    jayotibala
                    from Surat, Gujarat
                    Apr 8, 2017
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                    Address: Surat, Gujarat, 395006
                    Website: www.consumercomplaints.in/new_complaint

                    Customer id[protected]

                    I have take new connection my name is jyotibala but by mistake of company/contractor my name registered in company as jyotiben i have given all proof as a jyotibala at the time of new connection process and formality. So i requested you amend my name jyotibala from jyotiben. It is also responsibility of an officer who check the form and document attached with form. Company authorized contractor take only sign of customer in form and required document. Hi fill form himself and submits in company office.
                    So i again requested you amend my name jyotibala from jyotiben.

                    Thank you
                    Gujarat Gas customer support has been notified about the posted complaint.
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                      P
                      patelsandip18
                      from Rajkot, Gujarat
                      Apr 7, 2017
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                      Address: 396475

                      Poor work done by contractor in Navsari Dist. And also aked for extra charge even though we are deposited whole amount by cheque. Work done in Shorted path & if there is no any man available at home work is carry out as per contractor gang's rule. If there is poor family wants to Gas connection then contractor make fool him/her. Contractor asked for sign in report forcefully even if work is not done or improper. No any action taken by GSPC on contractor only suffer by consumer end.
                      Gujarat Gas customer support has been notified about the posted complaint.
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                        P
                        prestige tower
                        from Daman, Daman and Diu
                        Apr 7, 2017
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                        Website: gujarat

                        Dear Sir,
                        I am timely paying bill of Gujarat gas since 7years, my customer ID is[protected], We get minimum bill of 180-200 rs for consecutive three months then in March I got massive bill of nearly 1596 rs,
                        Why so much bill without high usage?
                        How bill was created?
                        Which unit was accounted for last four month?
                        Dear sir, please do needful to get money back and give justice.
                        Regards,
                        [protected]
                        Gujarat Gas customer support has been notified about the posted complaint.
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                          S
                          SumitSaru
                          from Bengaluru, Karnataka
                          Apr 5, 2017
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                          Address: Bharuch, Gujarat, 393002

                          My Customer no. is[protected].
                          I got a message now, that my gas bill is generated.
                          & amount Rs. 2285456/- but, how can possible.
                          I have to inform you that your meter riding checker has told us your bill is not generated due to some error.
                          So please request do needful as soon as possible
                          Gujarat Gas customer support has been notified about the posted complaint.
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                          I apply On dt[protected] for disconnect of my PNG domesti cconnection at morbi 41- Jay Ambe Nagar NR.Avani Park's nala morbi 363641. No action taken by the company 's morbi branch .I want to demolish my house tomorrow. please take action for disconnect of my connection. my customer ID[protected] Name --VALLABHBHAI BACHUBHAI MORADIA
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                            H
                            Harshadbhai Solanki
                            Mar 27, 2017
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                            Address: Bhavnagar, Gujarat, 364002
                            Website: www.gspcgas.co.in

                            Dear sir,
                            We have already Depositted payment for new connection on Dt.15/10/2016, but yet our connection is not activated. All Connections in our street are active, I have already informed for the same to Local bhavnagar office, but they did not respond for the same, pls look into the matter and do needful,
                            Thanking you,
                            Regards,
                            Hardik Solanki
                            Gujarat Gas customer support has been notified about the posted complaint.
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                            Customer ID[protected]
                            Can you please check my current bill - Amount - 9337.00
                            Please check my past consumption. This is very impossible. Please try to resolve this before due date of bill payment.
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                              B
                              Bhaveshworld
                              from Surat, Gujarat
                              Mar 23, 2017
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                              Address: Surat, Gujarat
                              Website: Gujaratgas

                              Dear Sir,
                              I am timely paying bill of Gujarat gas since 7years, my customer ID is[protected] old customer number 10283391, We get minimum bill of 331 rs for consecutive three months then in February I got massive bill of nearly 4000rs,
                              Why so much bill without high usage?
                              How bill was created?
                              Which unit was accounted for last four month?
                              Dear sir, please do needful to get money back and give justice.
                              Regards,
                              Gujarat Gas customer support has been notified about the posted complaint.
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                                J
                                jayraj14
                                from Ahmedabad, Gujarat
                                Mar 22, 2017
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                                Address: Surat, Gujarat, 395004

                                Respected sir,

                                My customer ID :[protected]
                                My name is JAYRAJBHAI RATILAL PADSHALA
                                Mobile number :- [protected]

                                Hju sudhi Hu Mara home rheya bhi nthi gyel... Or to koi j prar no gas use nthi krel to.. Rupees 1535 bill same aavel

                                Tme any time aavi ne joi sko 6o.. Otherwise inquiry kri sko 6o...

                                I don't believe with uses gas
                                how Gujarat gas limited generate this kind bill????
                                Gujarat Gas customer support has been notified about the posted complaint.
                                Aug 24, 2022
                                Updated by jayraj14                                 Resolved
                                Aug 24, 2022
                                Updated by jayraj14                                 This compaint remove from Google
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                                  S
                                  shakun batra
                                  from Surat, Gujarat
                                  Mar 22, 2017
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                                  Address: Surat, Gujarat, 395007

                                  Ref : customer id[protected].
                                  this is to inform you that The gas pipeline has been added by your company 20 days ago and the meter has been installed a week ago, gas supply is also installed in the pipes, but the flexible pipe applied to the gas stove is not added to the stove.
                                  Apart from this, any engineer and authorized person coming here is torturing us and the gas is not connecting! We are very upset, please get attention to this matter and get our gas connection started soon!
                                  Gujarat Gas customer support has been notified about the posted complaint.
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                                    M
                                    Mahesh Kosambi
                                    Mar 20, 2017
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                                    Address: 395009

                                    My connection no. is [protected], Binaben Mahesh Kosambi. I have applied and paid adva75% advance of estimated cost for line reinstallation & connection on dated: 4.03.2017. As per rule & commitment it has to be done within 15 days. However till date it is not happened. M/s Divya Trade links contractor is not responding on phone. Requested to take up the matter on top priority.
                                    Gujarat Gas customer support has been notified about the posted complaint.
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                                    Please Email me and turn to ne @ mail
                                    uday.[protected]@gmail.com

                                    i have problem regarding the bill issue
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                                      S
                                      surendra Dhuriya
                                      from Ahmedabad, Gujarat
                                      Mar 4, 2017
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                                      Address: Valsad, Gujarat, 396191

                                      Dear Sir/Madam,

                                      With due respect, I beg to say that I am Surendra Dhuriya (Costumer No[protected] and given application in request to shift my gas pipeline in person dated 8th Feb, 2017, where I was promised that it will be shifted within 15 days.

                                      After that, I have talked to customer care 5 times in this regard and also requested in person in the office then also no response from the GSPC.

                                      Kindly, do needful for above problem.

                                      Regards,
                                      Surendra Dhuriya.
                                      Gujarat Gas customer support has been notified about the posted complaint.
                                      View replies
                                      Gas line mate kidha ta 92 day thya 6 so thoduk dhyan aapo
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                                        H
                                        Harsh Jiyani
                                        from Ankleshwar, Gujarat
                                        Mar 1, 2017
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                                        Address: Bharuch, Gujarat, 393002

                                        My customer ID is[protected]
                                        I paid my October- November bill through HDFC bank RS. 585/- on 2nd December 2016,
                                        but when my DEC-Jan bill come along with the previous bill amount 585+556=RS 1141/-
                                        Which means payment is done but in your system it is not updated
                                        because in my account it shows transaction is done.
                                        Please kindly contact me about this.
                                        Wish you look forward to this.
                                        Will tell you in detail.
                                        Thank you.
                                        Gujarat Gas customer support has been notified about the posted complaint.
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