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Gujarat Gas Complaints & Reviews

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Updated: Nov 15, 2025
Complaints 589
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22
Unresolved
567
Bad 😕 It seems that Gujarat Gas has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Gujarat Gas reviews & complaints page 29

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P
Pankaj Rana
from Surat, Gujarat
Jan 8, 2017
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Out let name- ARIHANT CNG
Rs.133/378/39 Near Shree Sales Corpo.
Sachin GIDC CIRCLE, SACHIN

Your above noted Gas Station not accepting any type of debit/credit cards
& always insists on cash payment.

It is against national policy & if you do not take any action we will send this
compalin to PMO directly & also inform PMO why you are not following national policy
Gujarat Gas customer support has been notified about the posted complaint.
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    V
    Virendra Jayantilal Raval
    from Surat, Gujarat
    Jan 8, 2017
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    Request to correct my contact no.

    Address: Surat, Gujarat, 395005

    CUSTOMER'S NAME : VIRENDRAKUMAR JAYANTILAL RAVAL,

    CUSTOMER ID :[protected]

    Residing @ J-104,
    Anand Villa,
    Near Medical College,
    Ugat Bhesan Road,

    Surat

    I hereby request you to please CORRECT MY CONTACT NO.
    as [protected]

    in place of [protected]

    in your record at the earliest under advice to me.

    Thanking...
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    B
    Biniwale2000
    Jan 5, 2017
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    Address: Bharuch, Gujarat, 392012

    Delay in reconnection of dommestic gas at home.
    Customer no.[protected]
    reconnection charges paid to shreeji construction on 10/12/2016 n line has been installed upto kitchen. But till date main connection from land main line not connected since long. All formalities jas been completed. Pl. Look into the matter urgently.
    Thanks
    Sanjay biniwale
    Gujarat Gas customer support has been notified about the posted complaint.
    View replies
    Today i go gujarat gas cng station at near g 2 circle, gandhinagar for fill up cng in my car. I give 2000rs to respective person for bill amt of 383. He told me i have no change so plz pay by your card. I give card and bill payment. But he did not return me my rs. 2000 cash which i gave for bill . I talk with him n demand for cctv. But not replay
    Reply
    As per today meter reading is 4785 while in bill 4916 so bill is received more than by Rs.3000. So Pl verify otherwise I have to go for file suit. I'd no[protected].
    Reply
    Hello,
    I paid gujarat gas bill online via state bank of india atm card.
    they took 72 rs more for transaction by sbi.
    it is very unfair..
    sbi took more charges how can they take.
    Reply
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      V
      VijayMehta291
      Jan 2, 2017
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      Address: Bhavnagar, Gujarat, 364002
      Website: [email protected]

      I will paid deposit rs:3081/- receipt no: oo[protected] on dated:[protected] as per your form and terms you provide me new connection within 60 days of date of deposit but all ready 335 days passed but no response from your side,
      I am visit your bhavnagar office every month but typical reply "works in
      Progress i will provide you connection with in 15 days" but still not any progress
      If you are not able to give me connection than refund me deposit with intrest at early possible.

      Krunal v. Mehta (Advocate)
      2225-b, pooja park, opp. Aksharwadi temple,
      Waghawadi road, bhavnagar.364002
      Gujarat Gas customer support has been notified about the posted complaint.
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        5
        5000000110218
        from Ahmedabad, Gujarat
        Dec 28, 2016
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        Address: Ahmedabad, Gujarat, 382424

        This is customer ID[protected] and my complain is today since last half an hour gas supply has been stopped and for that I am trying emergency numbers given in bill and meter too.but this is worst experience that your emergency number are only for formality but nobody is there to pick up and answer any call so this is my complain and I am waiting for first revert from you and second what exactly step you are talking for this problem.in case of any emergency where I have to call and if some some damage done who will be responsible for that I want to know

        Raj Kumar saxsena
        Gujarat Gas customer support has been notified about the posted complaint.
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          Y
          Yatin Bulsara
          from Chennai, Tamil Nadu
          Dec 8, 2016
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          Address: 396001

          I am regularly filling CNG in my car at VAPI - near Char rasta, Vapi and every time i need to pay in cash. Before 8th Nov-2016 i was many time demanded for payment by Debit/Credit cards, but distributor was dined,
          Today was same story, after that i was called to distributor office and asked them about cashless payment so Mr.Chintan was replied that, we have put the reuest to Gujarat Gas and when they will accept, so we will start. After that i was asked him when you will ge approval, so he said he do not know when he will get approval from Gujarat Gas.
          So i humbly request you, pls. start cash less payment as early as possible.
          and pls .let me know when VAPI CNG station will start cashless payment.
          Gujarat Gas customer support has been notified about the posted complaint.
          View replies
          Dear gspc

          Cng 0ump near miyagam karjan NH 8
          Does not accept any debit or credit card as well as paytm.

          As per govt Rule it is compulsory now.

          Please do needful.
          Reply
          Dear Sir / Madam,
          My customer id:[protected]
          I have not receive hard copy of Gujarat Gas bill, I have received text MSG of billing of Rs. 758/- for the same. request you to kindly arrange hard copy of my Gujarat gas connection bill and send it on my register billing address.
          Reply
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            A
            Anil Kumar Rathod
            from Bengaluru, Karnataka
            Nov 23, 2016
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            Address: Navsari, Gujarat, 396321
            Website: Gmail

            Dear sir/Madam
            It is brought to your notice that I have been paid @5600/- vide receipt No 21240069 for my home gas pipeline connection string 12 May 16.I have reminded your Bilimora office so many times but they don't give response. I m Army services personal.i give my key to neighbours on risk for complete gas connection.
            Do needful.

            Thank-you
            Anilkumar Bavjibhai Rathod
            [protected]
            Gujarat Gas customer support has been notified about the posted complaint.
            Nov 23, 2016
            Updated by Anil Kumar Rathod             Do work soon
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              A
              Ankit Asrani
              from Ahmedabad, Gujarat
              Nov 21, 2016
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              Address: Gandhinagar, Gujarat, 382424

              I have done application for geyser connection on 27/09/2016. But till date work is not done. I have done several follow ups personally as well as over telephone but answer is as usual stupid. I am really fed up of your employees at Chandkheda branch. Whenever I call they give random names like Mr. Ketul, Mr. Pratik, Mr. Sachin etc... and all of them give me fake promises. I have asked them to give me their senior/superiors' name and contact details but they have denied. They do not give respect to any person and I am really fed up now. Let me know what to do?

              Customer Name : Maheshkumar Asrani
              Customer Number :[protected]
              Mobile Number : [protected]

              Awaiting your positive response at earliest.
              Gujarat Gas customer support has been notified about the posted complaint.
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                M
                Makatariya@yahoo
                from Ahmedabad, Gujarat
                Nov 13, 2016
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                Address: Navsari, Gujarat, 396450
                Website: 7-11 CNG station

                7-11 CNG station is nt accepting 500 nd 1000 old currency notes today over nd above the GOI order to accept it till 14th november .please do needful.
                We went to 7-11 CNG ststion today and they showed us a notice that they are not accepting 500 nd 1000 old currency notes in spite of the order of the Govt. Of India.
                So in short they are driving people to wrong thinking.
                Please do needful.
                Gujarat Gas customer support has been notified about the posted complaint.
                View replies
                Pls make mandatory for use of Debit card/Credit card swipe machine at CNG Gas station for cashless transaction and convenience of public.
                Reply
                Res, sir.
                bocking con no [protected] is registered with ref no 301658 refill expected delivery 3-5 days but dilavary not okk.
                cash memo [protected]
                bocking no 301658

                but you r delar rezan is door close but may door is oppen .

                but door dilavare problem.
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                  C
                  [email protected]
                  from Mumbai, Maharashtra
                  Oct 21, 2016
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                  Address: Valsad, Gujarat, 396195

                  My consumer no[protected] .
                  Name- Chitta Ranjan sadananfa mohapatra L104 SHYAMAL vihar . near Bhanu hills. Koparli road Vapi. I have deposited advance amount for geyser connection. But 4 months passed no geyser connection provided. Your staff at Vapi gidc not giving proper response. Winter is ahead please connect my Guiser as soon as possible.your staff informed me there is no connection in this consumer no. Once I am paying my bill every month how come they are saying so?
                  Gujarat Gas customer support has been notified about the posted complaint.
                  View replies
                  Customer no:-[protected] & 3 payment received dt:-30/03/2016 but work not started so log time
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                    R
                    Ronak D Patel
                    from Mumbai, Maharashtra
                    Oct 8, 2016
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                    GSPC Bill

                    Address: Gandhinagar, Gujarat, 382016
                    Website: gujaratgas.com

                    Dear sir/madam,

                    My customer id is 21236926. i have activated my gspc connection on 28/9/2016 and received "dear customer, (id:[protected] your gujarat gas bill for jul-sep, 2016 of rs. 1290/- is generated (including outstanding, if any). bill due date is 24/10/2016." message on 3/10/2016. how can i charged 1290/-rs within 5 days?

                    Please reply....
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                    K
                    Kirtidev Khatri
                    from Mumbai, Maharashtra
                    Oct 7, 2016
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                    Address: Gandhinagar, Gujarat
                    Website: gujaratgas.com

                    I have a flat at shyam shukan residency outside pdpu. The flat is not in use so far and have been purchased as investment. To my surprise, invoice no. R[protected] under consumer no.[protected] has been issued.

                    You are requested to provide the application signed by me as i have never applied for the connection. Some one might have forged my signature.

                    Please send copies of the application and other documents at my following address :
                    Kirtidev khatri
                    1, sheel bunglow, opp. Radhika society, vasna road, vadodara 390015
                    Or on email: [protected]@yahoo.co.in

                    You are requested to cancel all the invoices as i have never applied for the gas connection, failing which i shall have to opt for the necessary legal course.
                    Gujarat Gas customer support has been notified about the posted complaint.
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                      W
                      wishnath
                      Sep 12, 2016
                      Aug 28, 2023
                      This thread was updated on Aug 28, 2023
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                      Change phone number

                      Address: Surat, Gujarat, 394210
                      Website: gujratgas company

                      MU Gujarat gas Id[protected] and my register mobile number [protected] please my mobile number change my new register mobile number [protected] please submit gujratgas company please sir my mobile number changing I hope my problem solved sir thanks to Gujarat gas company surat please I have conform my mobile number sent the comfomation massage sent sir...
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                      19 found this helpful
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                      J
                      Jigar Rock
                      Sep 5, 2016
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                      Address: Gandhinagar, Gujarat, 382424

                      [protected] is m no so plz immedietly on m service otherewise send me ur main branch manager contct no
                      Gujarat Gas customer support has been notified about the posted complaint.
                      Sep 06, 2016
                      Updated by Jigar Rock                       I want to immedietly on my connectio. My no is[protected] otherws contact me to company head...i want to talk.. Because since 3 day we r in trouble
                      View replies
                      Sir, My gujarat gas custumer id :[protected]. Ñame :- Manjulaben Narayanbhai parmar .My old Mobile no:- [protected].but my New Mobile no :- [protected] so plz register my New Mobile no.
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                        D
                        Dhanraj Parmar
                        from Mumbai, Maharashtra
                        Sep 4, 2016
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                        Address: Ahmedabad, Gujarat

                        Gas geyser connection not received
                        Customer no :[protected]
                        Name : Dhanraj v parmar
                        Money deposited on[protected] Rs.3770/
                        M no [protected]
                        I have already contacted to office of Gujarat gas limited staff but not receive properly reply
                        Matter is outstanding from last nine month
                        Pl help to resolve my problem.

                        We have applied for new gas gyser connection to my house on 21/11/2015
                        I have already deposited money Rs.3770/- but still today we have not received gas gyser connection.
                        Gujarat Gas customer support has been notified about the posted complaint.
                        View replies
                        I have booked cylinder at 30/9/16 but I have received msg there booking are cancelled becouze door close and reatteMt shortly but currently we have not received cylinder and I will try helpline no.[protected] but not contact and no talk to clearrly many voice disturbance plz solve this problem asap
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                          S
                          shrikant357
                          from Surat, Gujarat
                          Jul 22, 2016
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                          Address: Valsad, Gujarat, 396195

                          I was applied for reconnection. Also pay for that rs.3000/- and again rs.175 for start the connection. Still two months are done but any response from them. I also visit the office twicely. There are also illiterate people. No one any seriously working there. Totally third class service from the and also third class company. My id is[protected]. And my email is [protected]@gmail.com
                          Gujarat Gas customer support has been notified about the posted complaint.
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                            V
                            Vimal Kalra
                            from Ahmedabad, Gujarat
                            Jul 19, 2016
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                            Hello sir,
                            I have complained for gas refitting at chandkheda center for more than 20times. But there is no response. As renovation is going on so there's an emergency for refitting gas pipeline.
                            Please provide service as early as possible. As there is no connection of pipeline, we are having a lot of problem in cooking. There is already being dug holes in front of our house.In rainy season we are facing a lot problem. Please do your best as early as possible.
                            Customer i'd no. :[protected]
                            Address : devganga bunglow, b/h jantanagar, chandkheda, ahmadabad, 382424
                            Gujarat Gas customer support has been notified about the posted complaint.
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                              S
                              sudhakar t patil
                              from Alwar, Rajasthan
                              Jul 5, 2016
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                              Address: 395009

                              Respected sir
                              I have applied for pipeline gas connection from guj. gas. ltd. vide receipt #[protected] dtd 22/02/2016; also paid security deposit of rs.5600/- with chq # 145113 dtd 22/02/2016. i have not get gas connection till over time limit of 90days. i required connection as same pattern of existing customer in our building flat #201 name rameshbhai choudhari but they not giving same pattern. i am suffering without gas connection. kindly look in this matter and take necessary action pl.
                              Thanking u
                              Sudhakar t patil
                              Mobile [protected]
                              205 crystal apprt adajan surat
                              Gujarat Gas customer support has been notified about the posted complaint.
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                                T
                                Tokir
                                from Surat, Gujarat
                                Jun 28, 2016
                                Resolved
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                                Resolved

                                Address: 395009
                                Website: www.gujaratgas.com

                                Dear concerned,
                                I had applied for new connection vide customer id[protected]Devesh panchal) in the month of may 2016, got pipelines extended by 10th of june 2016, at that time the personnel who visited told us that your gas line will start withing 2 days, yet i waited for 8 days and called your customer care number [protected] from where they said it will take a week's time, called on the same number they said, we have no idea how long it will take, not getting a proper response from there end, asked her name she said we are not allowed to tell our names.

                                I request you to please look into the matter and resolve my problem at the earliest.

                                Hope to get earliest & positive revert from your end.

                                Regards,
                                Tokir panchal
                                [protected].
                                Nov 4, 2016
                                Complaint marked as Resolved 
                                Company itself didnot did anything... I got my work done through personal relation.
                                Gujarat Gas customer support has been notified about the posted complaint.
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                                  C
                                  Chitrang Falnikar
                                  from Delhi, Delhi
                                  Apr 27, 2016
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                                  Address: 380005
                                  Website: www.gujaratgas.com

                                  I have applied for the new PNG domestic connection in month of Nov'15. The customer care executive said your connection will be done within 3 months time. But same was not happened. On march'16 few contractors came and lay the pipe in kitchen and installed the meter. But still the connection to main meter gas line was not done. Every time I called the customer care executive said I am logging your complaint and the same will be done within a week or 10 days. But nothing is happening.

                                  I know I don't have any contacts with any gujarat gas official so they are delaying me and taking it lightly.

                                  Please do the needful in this reagrds. My customer number is[protected]
                                  Gujarat Gas customer support has been notified about the posted complaint.
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