Gujarat Gas Complaints & Reviews

As Viva Swarganga Complex has seven societies with 322 flats. Gujarat Gas took the application form and did internal building piping work. Piping work completed improper way. Later they start digging of land without proper planning. Requested them to provide proper blue-print/layout of how the underground work will done. This is almost a year now they are not replying, so would like to cancel the work . Please support/guide

Customer id[protected]

I've above mentioned id gas connection in my home and applied for geyser point 6 month ago. After many follow ups they have installed point for geyser and said that they doesn't have gas tape valve available right now and said that when it is available we will install. However, it's been one and half month after installing geyser point, still gas tape valve are not installed at our home and they said...

Hmara bill is bar double aa gya jb ki humne itna jada use hi nhii kiya plz hmara meter check kravaye

Customer name-PATEL VIHAR PAROTHA HOUSE
I have applied for new comercial connection around october-2021 and yet i have not received connection. I Have also paid for Cheque of Rs. 73, 590 as meter connection charge & deposite charge. I have also visited the office many time but staff have not given any kind of clear response also instead of giving specific answer they tell you 10-15 day time period for action and now it's almost 10-11 months still connection is not done. contractor have also visited the place but whenever we call him he
says " we do have labour, so it will take time". At this time whenever I go to their office there their new logic is your area has new road which was built
3-4 months ago so that we can't do any thing. When I asked so when will you consider that road "old" a employee replied "I don't know that's up to RMC and also it's monsoon so you also have to wait for some time which can't be specific."

Hello There, Myself Mihir Patel & I am From Surat. I had Applied For New Gas Line Connection on Dated 13th April 2022. I had Already Paid All the Payment Money to Gujarat Gas Company Ltd. Its been More than 140 Days I Had Paid Money that required for New Connection & My Application Was Also Accepted By Gujarat Gas Ltd on 13th April 2022...Kindly Request to Gujarat Gas Ltd to take immediate Action to Provide Me Gas Line Connection otherwise I will go for Police Complaint against Gujarat Gas Ltd for Fraud Me.

All our neighbors get gas bill of last month our ground floor also get but 1st floor gas bill not generated by agent so please pay a attention

Please have a note that we are receiving gas bill of our flat on higher side since 6 months. kindly resolve the same

I have already pre- registered my gas connection since 1 year but still no gas line connected to my home.

i have already paid all payment and done all formalities.
please give me connection as early as possible.
contact ... [protected].

ગેસ બિલમાં એક યુનિટ દીઠ૨૬ થી વધારીને ૫૫ એક સાથે આટલો બધો વધારો કરવામાં આવ્યો છે તે અંગે ફેરવિચારણા કરવા માટે વિનંતી.

Application no[protected].
Customer name-Gohel Manishaben J.
I have applied for new connection on 20/10/21 and yet it's still not done.
I have also visited the office many time but ignorant staff have not gave any kind of clear response also instead of giving specific answer they gave you 10-15 day time period for action and now it's almost 9-10 months still connection is not done. contractor have also visited the place and never came back.
At this time whenever I went there their new logic is your area has new road which was built 3-4 months ago so that we can't do any thing. When I asked so when will you consider that road "old" a employee replied "I don't know that's up to RMC and also it's monsoon so you also have to wait for some time which can't be specific."

The reading in my invoice is false as compared to the meter. Because of this the invoice amount is double

We have paid before one year for a PNG gas connection but didn't get the connection. We have tried calling the employees of this company, but they didn't do any work. We have also called on customer care but they didn't resolve the problem.
We are regretting for paying for a connection to such a company whose employees don't know how to do their work. We want the connection as soon as possible. If not possible we want the money refunded with interest. Please resolve the problem.

We are using gujrat gas service for years and we were always been delighted with your service but this time we have come cross a *Access Billing* issue therefore please review our bill

The amount of charged in bill is excess in accordance with previous history of our range of amount of gas bill. There is mistake in charging the amount.
Gas bill customer no.:[protected]

The amount charged in the gas bill is excess in accordance with the previous history of amount of our gas bill. There is mistake in charging the price please review it

Gujarat Gas connection is installed in our society and application for starting the service is also given but no response. So, I filed a complaint in the customer care department of Gujarat Gas but they are not giving satisfactory answer, just saying that an executive will come to your home as soon as possible but no response as of now. We're facing difficulties in day-to-day routine work without supply of Gas, which is an essential need of every household.
Kindly help!

Dear Sir,

My new connection application No.[protected] date :22/02/2022 . And i have pay in charges Rs. 1854/- so can copy attached in below. Many months are pending connection. And already Gas Pipe fitted in Inside the Flat but Meter & Gas Tube fitment is pending in last few months.
So, please short out my problem there are still pending .

Application #80756370 submitted on 18/09/2021 and payment of Rs.5854 has been paid in full on same day. However, Gujarat Gas has failed to provide me with a connection yet. I've visited several times and given false promises about installation dates. Earlier, they used to say due to Covid we've backlog and since 6 months they're saying we dont have manpower.

I feel I'm being scammed with my money and Gujarat Gas enjoying the interest from my money. It'll be 1 year in few months and still no visibility about getting the connection. All my neighbours have gas connection and all the team needs to do is extend one of them to my house.

Customer services is pathetic too, they say will take the complaint and raiee it to Gujarat Gas office in Vapi, bht can't escalate any further.

I want the CEO or senior management to know about the incompetance and mental stress given to the customers.

Hope I could find a solution from this portal.

Registered for domestic png gas connection vide application form no 80626482 dated[protected] but till date gas connection not provided. Hence requested for early compliance of the issue, without any further delay

Connection is not completed till but line is fitted but no one is come for the connection of line