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Gujarat Gas Complaints & Reviews

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Updated: Oct 4, 2025
Complaints 588
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22
Unresolved
566
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Gujarat Gas reviews & complaints page 4

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M
Mukesh Kanthaliya
Sep 7, 2022
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Address: J-203 jalwant township near Bombay market ,surat

Hmara bill is bar double aa gya jb ki humne itna jada use hi nhii kiya plz hmara meter check kravaye
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    V
    vorajay111
    from Rajkot, Gujarat
    Sep 7, 2022
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    Address: Opp. Gokul Hospital, Ranchhodnagar St. No.3, Kuvadva Road, Rjakot.

    Customer name-PATEL VIHAR PAROTHA HOUSE
    I have applied for new comercial connection around october-2021 and yet i have not received connection. I Have also paid for Cheque of Rs. 73, 590 as meter connection charge & deposite charge. I have also visited the office many time but staff have not given any kind of clear response also instead of giving specific answer they tell you 10-15 day time period for action and now it's almost 10-11 months still connection is not done. contractor have also visited the place but whenever we call him he
    says " we do have labour, so it will take time". At this time whenever I go to their office there their new logic is your area has new road which was built
    3-4 months ago so that we can't do any thing. When I asked so when will you consider that road "old" a employee replied "I don't know that's up to RMC and also it's monsoon so you also have to wait for some time which can't be specific."
    +1 photos
    Oct 22, 2022
    Complaint marked as Resolved 
    resolved
    Gujarat Gas customer support has been notified about the posted complaint.
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      B
      Bhurio Patel
      from Anand, Gujarat
      Sep 1, 2022
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      Hello There, Myself Mihir Patel & I am From Surat. I had Applied For New Gas Line Connection on Dated 13th April 2022. I had Already Paid All the Payment Money to Gujarat Gas Company Ltd. Its been More than 140 Days I Had Paid Money that required for New Connection & My Application Was Also Accepted By Gujarat Gas Ltd on 13th April 2022...Kindly Request to Gujarat Gas Ltd to take immediate Action to Provide Me Gas Line Connection otherwise I will go for Police Complaint against Gujarat Gas Ltd for Fraud Me.
      Gujarat Gas customer support has been notified about the posted complaint.
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        A
        Abhay_ Goyani
        Aug 26, 2022
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        Address: A-202, first floor, VALAMNAGAR SOC, SIMADA GAM NANA VARACCHA

        All our neighbors get gas bill of last month our ground floor also get but 1st floor gas bill not generated by agent so please pay a attention
        Gujarat Gas customer support has been notified about the posted complaint.
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          A
          Ashok R Sharma
          from Vapi, Gujarat
          Aug 25, 2022
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          Address: Shree Shankar Apartment, Flat no 103, Krishna colony, Muktanand marg, Chala, Vapi

          Please have a note that we are receiving gas bill of our flat on higher side since 6 months. kindly resolve the same
          Gujarat Gas customer support has been notified about the posted complaint.
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            U
            Urvivishalraut
            Aug 23, 2022
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            Address: kondiya talve, village bordi

            I have already pre- registered my gas connection since 1 year but still no gas line connected to my home.

            i have already paid all payment and done all formalities.
            please give me connection as early as possible.
            contact ... [protected].
            +2 photos
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              T
              Trupti002
              Aug 16, 2022
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              ગેસ બિલમાં એક યુનિટ દીઠ ૨૬ થી વધારીને ૫૫ એક સાથે આટલો બધો વધારો કરવામાં આવ્યો છે તે અંગે ફેરવિચારણા કરવા માટે વિનંતી.
              Gujarat Gas customer support has been notified about the posted complaint.
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                J
                jeetubharwad
                from Rajkot, Gujarat
                Jul 28, 2022
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                Address: gulab nagar-5, gulab nagar main road, rajkot-360002
                Website: www.gujaratgas.com

                Application no[protected].
                Customer name-Gohel Manishaben J.
                I have applied for new connection on 20/10/21 and yet it's still not done.
                I have also visited the office many time but ignorant staff have not gave any kind of clear response also instead of giving specific answer they gave you 10-15 day time period for action and now it's almost 9-10 months still connection is not done. contractor have also visited the place and never came back.
                At this time whenever I went there their new logic is your area has new road which was built 3-4 months ago so that we can't do any thing. When I asked so when will you consider that road "old" a employee replied "I don't know that's up to RMC and also it's monsoon so you also have to wait for some time which can't be specific."
                Aug 10, 2022
                Complaint marked as Resolved 
                Thanks You for listening my complain! After I registered complain here, I got call which I think was from consumer complaints, A employee asked me if we got connection yet or not and some of our basic details. Then just after that I got call from Gujarat Gas like they now care about their customer and also got direct call from contractor. After that he visited the place, because of my complain they suddenly got time for not only our connection but also They done may be 3-4 connection in my surrounding area. Thank a lot again.
                Gujarat Gas customer support has been notified about the posted complaint.
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                  S
                  Shubh16
                  from Surat, Gujarat
                  Jul 17, 2022
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                  Address: F-1101, Blossom, Vesu, Surat

                  The reading in my invoice is false as compared to the meter. Because of this the invoice amount is double
                  Gujarat Gas customer support has been notified about the posted complaint.
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                    L
                    Lord Of Storm
                    Jul 16, 2022
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                    Address: 33-HIG FLAT, B-BLOCK, NEW AMRITSAR

                    We have paid before one year for a PNG gas connection but didn't get the connection. We have tried calling the employees of this company, but they didn't do any work. We have also called on customer care but they didn't resolve the problem.
                    We are regretting for paying for a connection to such a company whose employees don't know how to do their work. We want the connection as soon as possible. If not possible we want the money refunded with interest. Please resolve the problem.
                    Gujarat Gas customer support has been notified about the posted complaint.
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                      M
                      Modi Suchi
                      Jul 14, 2022
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                      Address: 20/dev darshan row house, b/h rajhansh cinema, pipload, surat - 395007

                      We are using gujrat gas service for years and we were always been delighted with your service but this time we have come cross a *Access Billing* issue therefore please review our bill
                      Gujarat Gas customer support has been notified about the posted complaint.
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                        A
                        Ankittri
                        from Surat, Gujarat
                        Jul 5, 2022
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                        The amount of charged in bill is excess in accordance with previous history of our range of amount of gas bill. There is mistake in charging the amount.
                        Gas bill customer no.:[protected]
                        Gujarat Gas customer support has been notified about the posted complaint.
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                          A
                          Ankittri
                          from Surat, Gujarat
                          Jul 5, 2022
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                          The amount charged in the gas bill is excess in accordance with the previous history of amount of our gas bill. There is mistake in charging the price please review it
                          Gujarat Gas customer support has been notified about the posted complaint.
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                            H
                            hrithikagrawal
                            Jun 28, 2022
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                            Gujarat Gas connection is installed in our society and application for starting the service is also given but no response. So, I filed a complaint in the customer care department of Gujarat Gas but they are not giving satisfactory answer, just saying that an executive will come to your home as soon as possible but no response as of now. We're facing difficulties in day-to-day routine work without supply of Gas, which is an essential need of every household.
                            Kindly help!
                            Gujarat Gas customer support has been notified about the posted complaint.
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                              U
                              Urmi Makwana
                              Jun 23, 2022
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                              Address: umbergaon 396170

                              Dear Sir,

                              My new connection application No.[protected] date :22/02/2022 . And i have pay in charges Rs. 1854/- so can copy attached in below. Many months are pending connection. And already Gas Pipe fitted in Inside the Flat but Meter & Gas Tube fitment is pending in last few months.
                              So, please short out my problem there are still pending .
                              +1 photos
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                                D
                                darshdesai30
                                from Vapi, Gujarat
                                Jun 19, 2022
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                                Address: Plot No. C-5 /101/1 of GIDC Opp: CNG Station- Tanu Motors Nr. GIDC Char Rasta N.H No.-08 Vapi - 396195 Gujarat
                                Website: www.gujaratgas.com

                                Application #80756370 submitted on 18/09/2021 and payment of Rs.5854 has been paid in full on same day. However, Gujarat Gas has failed to provide me with a connection yet. I've visited several times and given false promises about installation dates. Earlier, they used to say due to Covid we've backlog and since 6 months they're saying we dont have manpower.

                                I feel I'm being scammed with my money and Gujarat Gas enjoying the interest from my money. It'll be 1 year in few months and still no visibility about getting the connection. All my neighbours have gas connection and all the team needs to do is extend one of them to my house.

                                Customer services is pathetic too, they say will take the complaint and raiee it to Gujarat Gas office in Vapi, bht can't escalate any further.

                                I want the CEO or senior management to know about the incompetance and mental stress given to the customers.

                                Hope I could find a solution from this portal.
                                Gujarat Gas customer support has been notified about the posted complaint.
                                Jun 25, 2022
                                Updated by darshdesai30
                                This portal is very effective. The complaint was heard and the Gujarat Gas official visited very next day. Not satisfied with the outcome as they want to take the gas line from my hall whereas there's a way from by wash area to kitchen which they want to explore or work on, even at extra cost.
                                Jun 25, 2022
                                Updated by darshdesai30
                                In above I meant, they DONT want to explore the option of taking the connection via wash area, all other row houses have taken it from washarea and simply because of incorrect planning done previously by Guj Gas employees who installed gas connections, they dont want to connect their mistake.
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                                  C
                                  charles1971
                                  from Jamnagar, Gujarat
                                  Jun 19, 2022
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                                  Address: charles mathew flat 103 Radhe Apartment, 8 Patel Colony, Jamnagar-361008

                                  Registered for domestic png gas connection vide application form no 80626482 dated[protected] but till date gas connection not provided. Hence requested for early compliance of the issue, without any further delay
                                  Gujarat Gas customer support has been notified about the posted complaint.
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                                    A
                                    Aandani Rutvik
                                    Jun 17, 2022
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                                    Address: Satellite park street no.5 , near lalpur bypass Jamnagar - 361004

                                    Connection is not completed till but line is fitted but no one is come for the connection of line
                                    Gujarat Gas customer support has been notified about the posted complaint.
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                                      D
                                      Dj Samrat
                                      Jun 15, 2022
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                                      Address: guj gas circle, adajan, surat

                                      New connection ke liye apply diye 1 saal ho gaya abhi tak aaya nahi hai
                                      Kitni baar request daali to bhi koy action nahi lerahe
                                      Gujarat Gas customer support has been notified about the posted complaint.
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                                        A
                                        Anil Lad
                                        Jun 3, 2022
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                                        Address: B -10 goverdhannagar motived main road Surat

                                        My House ges meter condition look not now
                                        +1 photos
                                        Gujarat Gas customer support has been notified about the posted complaint.
                                        Jun 03, 2022
                                        Updated by Anil Lad
                                        My House ges meter reading look condition not now
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