Gujarat Gas — Cust Id/ Appl No: ERVE[protected]

Address: A-602, Star Classic. Chulna-Bhabola Rd, Suyog Nagar, Vasai (W), Pin-401202

Despite having active PNG connection in my building, I am struggling to get the connection to my flat, since last one year. I have paid the initial payment on 23.04.2025. It's almost one year passed, but still I am waiting.
PFA the screenshot of my email communications in this regard.