Gujarat Gas Complaints & Reviews

I am gujarat gas coustomer, coustomer number[protected], I had temperrery disconnect my house gas connection, in march 2022, and deposited some amount for two years fee, now i had restart my connection in july 2023, augaust 2023, my bill amount 2847 ruppees, my actual consmption is 823 ruppes, i had deposited 2000 ruppes, in feb 2022, why this much amount bill given to me, pl resolve the problem .
thanking you
shantilal panchal,

For Customer ID[protected] The Bill Amount is too high for period from[protected] to 22-06-23.
It seems that bill has been wrongly generated or it has been generated by mistake.
The Address is
GopiNath Developers
A Block, Flat No. 103
Silver Palm Apartment
Near Om Bunglows
Chhapra Road
Navsari Gujarat
396445

Kindly Check the Bills again and adjust the excess amount already paid by me in the next bill.

Kindly do the needful and Oblige.

I am resident of nallasopara west. One of the contractor of Gujarat has limited damaged and break our garden wall during installation o[censored]nderground pipes. In intial stage he told us that he will pay the entire amount for building that wall again but after 3 months and completion of pipe fitting he refuses to pay the amount so it's my request pls call me n sort it out other wise we have to take legal action my contact no [protected]

I had paid gas connections fees in November 2022 and still they do not have installed connection

It is almost 7 months, and Every month almost 3 to 4 times me and my wife visit gas office and every time they said " will receive gas connection in one or two weeks".

Even, I had raised complaint online in March 2023 and still not resolved.
Now it is very difficult to raise complaint because their customer cares are busy whenever i tried to call them and also they are not providing online complaint.

Please take strict action against such lazy workers.

Customer Id :[protected]
Application no: 80759460

We get the wrong bill from the Gujarat Gas they apply the extra charge when we was not stay at our home, when we complain then they are asking evidence of electricity bill then we are providing the same to Gujarat Gas but after so long time they are not update at all so kindly looking to the matter

I have applied for new connection 4th April, after escalating the issue multiple times still they do not have installed connection

application number : ERSR03101681

Hello Respective Sir/Mam,

Name & Details.
MEENABEN ASHOKBHAI LEUVA
Customer ID:[protected]

Billing Period / બિલિંગ પીરીયડ: 25.03.2023 to 02.06.2023
Current Charges / વર્તમાન ચાર્જીસ 2013.00 Rs

JAN23: 509rs
MAR23: 263rs
JUN23:2013rs

as you see above bills data, Latest Bill has come TOO HIGH and...

We have apply online form for domestic gas connection on 06/10/2022 with application no. ERSI01100035 and payment paid Rs. 5618/- on 18/10/2022 after online conformation of my application.
We have many time call to care and visit local office at Silvassa (Dadra & Nagar Haveli) but till date not any response.
Gujarat Gas has not provide online complain system which is compulsory.

Sanjay Jha
Mob. [protected]

Our house is close, every time we get minimum bill. From last time getting error that meter reading already submitted.
Unable to submit meter reading.
Pl information is must when meter reader is coming at home.

How can I submit meter reading

Customer is :[protected]
Sapna Jivnani
Home was closed
Raised minimum bill 299
Want to submit meter reading 5513
Pl raise bill accordingly

Hello on 13/04/23 gasline fitting workers came for gasline fitting. They said they will dig pit for pipeline fitting. But after that they also said we won't fill the pit they said you have to fill the pit by self. So this is not fair we already paid for that and they are doing like this . So you have to do some strict actions on that workers and finish my work as soon as possible either give me refund with full interest.

Even though we are all present at home, your Matter Reader Average Bill Sukahy wrong generate does this to us

From 139, nagnath society, hathasani road, savarkundla. Every other house in my society got installed gas meter, except my home. I have told them multiple times but they aren't responding. Please take strict action against such lazy workers.

Gujarat Gas Limited is deliberately using a faulty billing policy and system to cough up more money from domestic consumers without consumer's knowledge.
For all House Close meter reading events, company regularly supplies minimum bills and levy money accordingly. And when meter is read during subsequent visit, company charges for gas consumption based on difference from the last meter reading - which might have occurred sometimes 6-9 months back.
1. What about bills payed in the interim -- where company has taken into consideration some consumption?
2. If gas price is increased later, company still charges on entire duration from the last meter reading. Why?
==please see attached bill==
last meter reading was on 14 Dec 2022, current meter reading is on 21 April 2022. Gas price changed (increased substantially) wef 8 April 2023.
However, company has charged consumption of entire 4 months on new gas prices (which came into existence merely 13 days back), resulting my bill to Rs 2880/- for two months!!! And what about interim bill that company has already deducted from advanced deposit money?
==
Above both practices are not consumer centric, and company wipes double money.
Company should be heavily penalized for sustaining such wrong billing since years and return back consumers' money.
Thanks.
-Dhiren Patel, Vesu Surat (Gujarat Gas customer number[protected]

Gujarat Gas Limited is deliberately using a faulty system to cough up more money from domestic consumers.
For all House Close meter reading events, company supplies regular minimum bills and levy money. And when meter is read during subsequent visit, company charges for gas consumption based on difference from the last meter reading - which might have occurred sometimes 6-9 months back.
1. What about bills payed in the interim?br...

Customer no.[protected] tudays mobile app meter redding by my mistec 2585 add, & right reading 2485 right reading 2485 as my mistec plz ignore reading 2585..

I Mr Alkesh shah grahak number[protected], B 625 Alaknanda society, zadeshwar road bholav bharuch.
My gas line reading meter is damage.

S please attend my complaint and solve the problem.

Alkesh shah
[protected]

Hello today 13/04/2023 gasline fitting workers came for gasline fitting. They said they will dig pit for pipeline fitting. But after that they also said we won't fill the pit they said you have to fill the pit by self. So this is not fair we already paid for that and they are doing like this . So you have to do some strict actions on that workers and finish my work as soon as possible either give me refund with full interest.

Dear sir/madame

On dated 3rd april 2023 . As per telephonic conversation with [protected] .. they told me submit installment cheque no security desk, i was called there this person they not recived my call .. and that day .. i am deposit 2000 cheque on drop box and same also cleared. But your executive disconnect our line without inform us..

Now our ramdan months every body have fast and also i was connected to customer care they told me your gas connection is active..

Now ramdan we are hopless kindly solve this issue we will paid pending amount as soon as possible

Address:- 32/a, safa park, opp sherpura village bharuch. K. Z. Bhatti.
I had applied for connection 26/8/22.
Still connection not received. Visited office many times but they say it will come next month. Now it's more than 6 month still line not installed.For special people they have availability of material and contractor but for normal people they don't have. Please resolve it or I have to go for consumer forum.