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Updated: Apr 10, 2026

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Address: Bokhira bustend, Porbandar, Gujarat, 360575

We were waiting for bus which was porbandar to bhanvad and we noticed that this bus was passed form our front and we shown our hands for stop it and screamed for the same but driver and conducter not seen us and listened our sound. We have only single option to reach our home but today we missed.
Requesting you to please take strict action against that particular bus driver and conducter of bhanvad to porbandar bus. Date 17.12.2019 tuesday 06:30 pm.
Mayur vara [protected]

Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.

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S

schaudhari74

from Kolkata, West Bengal

Dec 17, 2019

We are facing let arrival of bus at umarpada during 5:30 pm. People are facing so many problems with bus timing who want another bus connection from mandvi. So please help us for correct timing of bus.

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Address: NEAR BANK OF BARODA, MALVAN TAL KADANA, 389265

I am frequently travel by this bus. Mostly passenger of kathlal dropped on cross road of kathlal and they have many other buses for nearby station. So please stop this bus to book in st stand of kathlal because other people who are coming from remote area have wastage of time for people and petrol for gsrtc. Please stop in favour of rural long distance passenger.

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K

Kirti Bhatiya

from Surat, Gujarat

Dec 17, 2019

Bus not arrived, there is no update regarding the arrival time, no response from inquiry window from palanpur depo, very bad experience, i will never use gsrtc

P

Piyush 1234

from Jamnagar, Gujarat

Dec 17, 2019

I'm journey with gsrtc ac bus route surat netra departure time 7 p.m during trip bus stop so many times and collect local passenger like local bus, and cabin main door also open and light continue on to high noise observed overall bad feel during journey and waste of my money

H

Harshil Chaudhary

from Mumbai, Maharashtra

Dec 17, 2019

In mehsana depo student pass desk time is 8:30 . But authorized person not came at 9:20 and many student are stand in student pass line.

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Address: Rajkot, Gujarat, 360005

Himatnagar depo bus reached at rajkot depo on 14/12/19 and bus departure from rajkot to mangalore at 3.15pm, one sit which was un reservation sit empty but conductor and one passenger are not allowed to sit another passengers as empty sit passenger will come and sit from gondal chowki, while bus was already departure from depo and said sit are in reservation sit and we have also paid ticket for sit too. My ticket no 221285 dated 14/12/19 time 15:18:30.

Request you to take action against conductor for un reservation sit not allowed to passenger.

Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.

Dec 14, 2019

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Unauthorized chargesGujarat State Road Transport Corporation [GSRTC] un reservation sit issue
Gujarat State Road Transport Corporation [Gsrtc] — un reservation sit issue

1 Review
Rajkot, Gujarat, India
Ketan Tolia on Dec 14, 2019
Mark as Resolved

Himatnagar depo bus reached at Rajkot depo on 14/12/19 and bus departure from Rajkot to Mangalore at 3.15pm, one sit which was un reservation sit empty but conductor and one passenger are not allowed to sit another passengers as empty sit passenger will come and sit from gondal chowki, while bus was Already departure from depo and said sit are in reservation sit and we have also paid ticket for sit too. My ticket no 221285 dated 14/12/19 time 15:18:30.

Request you to take action against conductor for un reservation sit not allowed to passenger.

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[Dec 14, 2019]
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द

देवराज सिंह परमार

from Ahmedabad, Gujarat

Dec 17, 2019

Hello sir in baroda depo passsuvidha department Server down that wise so many people waiting in line and in some students and job people so solved this problem quickly

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We are waiting for bus at the janak smarak hospital stop, vyara, gujarat.
All local bus are taking a stop at janak bus stop, today morning date:14/12/2019, saturday, time around 10:00 am
Bus from udamgadi we are waiting for it to go to surat (Bus total udamgadi to surat)
When bus come but it take a stop away from a bus stop, we are waiting for it at the bus stop (Janak smarak hospital, vyara)
But it is not stop at bus stop inspite of waving a hand to driver.
This is not fair that bus not take a stop at the bus stop, but take the stop away from a bus stop..
This complain is not only for one bus but some other buses also done it... We students are suffer just because of it. We are not reach our hospital/job place/home at the time. I believe that because of this country get loss directly or indirectly.

Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.

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S

Sagar6292

from Jetpur, Gujarat

Dec 16, 2019

I meet with an accident on 08/12/19 at around 10:10 PM near chotila on Rajkot Ahmedabad SH when GSRTC Volvo bus no GJ01ET5086 hits my car from back due to improper/unsafe driving skills of driver and his behaviour was pathetic. Please find the attached bus image.Please let me know how can I get the compensation for my loss.

V

Vishalg2412

from Mumbai, Maharashtra

Dec 17, 2019

Bus number GJ-18-Z-6213 Jamjodhpur to Jasdan has not been stopped on jill mill stop in upleta. Please register a complain on bus conductor take action on him.

S

Sandeep Pankhaniya

from Mumbai, Maharashtra

Dec 17, 2019

Porbandar airport stop in Porbandar but bus has not stop in airport
-Bus name is Porbandar to Junagadh
-Time are 02:30pm, 05:00pm and 05:30pm
This bus has not stop to Porbandar airport

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Address: Somnath society sugar factory road kodinar, Junagadh, Gujarat, 362720

પોરબંદર - દીવ ની બસમાં આજ રોજ તા- 13/12/19 ના હું વેરાવળ થી કોડીનાર આવવા માટે બેસેલો.મારે સુગર ફેક્ટરીએ ઉતારવાનું હોવાથી બસ સ્ટોપ આવેલ ત્યારે મેં કંડકટર ને બસ રોકવા માટે જણાવેલું છતાં પણ તેમના દ્વારા બસ રોકવામાં આવેલ નહિ અને પોતાની મનમાની ચલાવીને બસ ને રોકવામાં આવી નહિ. અને કન્ડક્ટર દ્વારા ઉધતાઈભર્યું વર્તન કરવામાં આવેલ અને બસ રોકાશે નહિ એવો જવાબ આપવામાં આવેલ આમ એસ ટી બસ નો સ્ટોપ હોવા છતાં પણ કંડકટર સામાન્ય મુસાફર સાથે આવી મનમાની કરે છે તે કેવી રીતે સહન કરી શકાય જેની ફરિયાદ કરવામાં આવે છે જે અંગે આપ સાહેબ શ્રી દ્વારા ઘટિત કાર્યવાહી કરવા વિનંતી જેથી બીજા મુસાફરો ને થતી હેરાનગતિ રોકી શકાય.બસની વિગત આ પ્રમાણે છે.પોરબંદર -દીવ, તા- 13/12/10 બનાવ નો સમય 7:05 કલાકે.

Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.

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Address: Ahmedabad, Gujarat

In Traffic i was driving a car in Ahmedabad ST Stand road, one st bus going threw my right side, at turning suddenly driver taking left, even he don't know about my car position, he is busy in talking with conductor, bus back side was very near to the my car, and it's going to the crash, so i raise the accelerator and try to overtake, but he doesn't apply the brake and bus touched to my car, but luckily it touched on my back bumper so no damage at all, but my request is please stay away from GSRTC buses, they all drive like maniac

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Address: Opposite B.N.High School Station Road Vadnagar Mahesana Gujarat India, Mehsana, Gujarat, 384355

Dear sir,

My name is fahad vhora. I was going vadnagar from visnagar i just reached at visnagar depot and i found a bus was available to go vadnagar. And bus was started to departure from depot and i raised my hand to stop bus. But driver denied to stop and left me on bus stand. So i want a legal action against this driver either he should give apology letter with commitment that he will never do such misconduct with any passenger during his job or must be suspend from his duty.
Bus no was gj18 z 1584.
Bus depot was unjha.
My mobile number is [protected].

From: fahad abdulsattar vhora.

Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.

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Z

Zala Dharmrajsinh

from Ahmedabad, Gujarat

Dec 13, 2019

Matel-khambhaliya bus no. GJ 18 Z 0105
on date 08/12/2019
bus conductors behaviour was very bad with the passengers and also she is not sheet on the conductor sheet she is sheet on the passengers sheet and she was not give a sheet to passengers and her behaviour was very bad

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Address: Zankhar Village, Jamnagar, Gujarat, 361010

The government of gujarat and gsrtc both recently avared the student pass holders that they can travel in mini buses through their student passes. But in grief i am writing this complaint that none of the mini buses are allowing the student pass and they charge ticket later. Bus driver and the bus conductor say that the depot manager told not to validate the student passes. Please solve this issue because more than 500+ students which are travelling in jamnagar - khambhaliya route are facing the same problem. So i believe that the greater authorities of gsrtc and gujarat government will try their best to solve this issue. Thank you

Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.

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D

Dixchaudhuari

from Mumbai, Maharashtra

Dec 9, 2019

Not give any help

V

Vijay Ubhadiya

from Visnagar, Gujarat

Dec 11, 2019

Canteen is taken more than what it is worth to eat, it is my humble request that you take a strict rule for that. Thank you.

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Address: Jahangirpura surat, Surat, Gujarat, 395005

Dear sir
I was booked online ticket book from surat to vadodara volvo bus. Bus time was 5.45 am. I reached on 5.30 am at surat central bus stand. I don't not volvo bus stand different side. I call gsrtc massage given number (Conductor number) at 5.46 min. He reply that bus will reached within 5 min. I wait 15 min he has not called back me leave bus without collect passanger
Gsrtc: pnr:g31992354, doj:09/12/2019, pickup point:surat bus stand, time:05:45, crew no: [protected], gj-01-dz-7032. Track :https://bit.ly/2OjP1lw?pnrNo=G31992354

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Address: 53, Anandpura (Solaiya), Ta - Mansa, Di - Gandhinagar, Gandhinagar, Gujarat, 382810

I'm bipin from solaiya. Many students are doing up-down to mansa and got their monthly pass too. But they can't use the pass as buses stopped to come solaiya. Complained 100 times to mansa depot but no results. Mansa depot can't rob openly like this. Take an action. You can reach me at [protected]

I expect this complain take place priority as many students have to pay for private vehicle to reach school. Also, let me know if this is not going to be solved as soon as possible.

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Address: 28 a samprat tenaments, Gokulnagar, 383001

When i entered in to the bus from the rampura * which is minibus mehsana to himatnagar time 2:25 all the seats are reserved and just one seat is not reserved, and when i go to sit on that seat conductor denied me to sit on that seat. When i ask why should i do not sit on that seat, she replied that there are two seats allocated for only one conductor. When i ask for rule about that seat, she's started argument with me. So please take the strict action against that lady conductor. Other wise i must have to go for human rights. Or any other court.

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Address: Nana saiyed wada, 388250

Thasra pipalvada rout upper thi aavti jati bus o khaali doode che. Uprant thasra gaam maathi rout hova thi bus moti hova thi trafick ni samsiya rahe che. Khangi vehicle hova thi koi bus ma musafri karto nathi. Ricksha chakda hova thi koi bus ma musafri karto nathi.
To moti bus ni jagiya e mini bus muki sakai!! To trafick ni samsiya pan oochi rahe. Tamare proof joi e to hu tamne darek rout ma passenge vagar ni bus na foto video moklis

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I with my son, daughter in law and grandson were travelling from borvai to bharuch gnfc on 01/12/19 vide ticket no.257483 time of issuing ticket is 15:16:36 hrs. (Bus mandvi depot, surat div.) bus root borvai-surat - mandvi.

At areoungd 10.00 pm driver and conductor had refused to take bus at gnfc bus stand and tey have dropped us on highway out side the stand. On request they have reply, at night we are not taking bus at bust stand and behave very rudely.

Request you to pl. Take necessary action into the matter pl.

Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.

Dec 02, 2019

Updated by Narendra borvai pl do the needful

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S

shivam raghuvanshi

from Mumbai, Maharashtra

Dec 6, 2019

I am a student and I was going to give my exam I was in dhrangadhara- surendranagar local bus the driver was continuously talking with the another person in the cabin and when we told him then he had behaved Ridley with inappropriate language.

The number was:-
GJ-18-Z-5497

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At limadi bus depo a person take money from ladies to use urinal. I complain for this last year also. Today i call to depo manager for this. But his answer is i give panalty to this person when i received compain about this matter. Its means any boday do anyrhing in limadi bus depo every day. Its penalty is 500 rs. So when complain regester about this. That person pay 500rs. And after this he take about 1500 rs. Per day for use o[censored]rinal.

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M

milan bhabhor

from Jamnagar, Gujarat

Dec 4, 2019

Bus no GJ18Z 3188 route Ahmedabad to DAHOD not issued ticket from Piplod to DAHOD inspite of having machine for ticket saying only passholders can get into bus no entry for getting ticket... also doing nuissance n bad words Time 6.10pm Dt[protected].

D

dangarmeet

from Dhari, Gujarat

Dec 4, 2019

Gadhada sachalit gadhada to rajkot bus chalti hate te bus varmvar koy karno sar bus bandh kre deva ma aavel che to vehele taki gadhada ne pravashi janta ne /avta jata yatralu ne labh male teve reqvest kre cheye

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Address: Surat, Gujarat

Bus conductor in bus surat to kukarmunda on the date 29/11/2019 on time 5:45pm.
Already bus was late 1 hour and the behaviour of conductor with me. And i am a female passanger with reserved seat of bus. They not stop the bus for passanger and they behave badly with me and they speeck in public like abusive rough language.
When i demand for his complain diary his not give to me the complain diarty beacuase they have no available the complain diary that time.

Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.

Nov 29, 2019

Updated by Health For All Bus conductor name is mr. Hashmukh chaudhary behave too much badly in public place with female. They not follow any rulea and regulation. When i ask to his i already reserved my seat then his reply to me come in bus from heads of all passanger who stands in bus door. He dont have a manner to talk with a female passanger. He have no manner and respect to his job. He simply seat in bus and make sout on passangers.

Nov 29, 2019

Updated by Health For All I wants to take you some strict action on you so next time they give a respect to femalea and follow all the rules. And other conductors also move towards good manner.
Thanking you

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A

atlascorpo

from Dhoraji, Gujarat

Dec 4, 2019

Mundra Palitana Bus was not stopped at Request Stop of V.C. Fatak for

single senior citizen lady on[protected] at 10.45 A.M. approx. Even of several

request conductor has stopped about 1000 mtr. away. The controller of S.T. Depot has refused to take complaint.

Controller has not given conductor's baize no. even our several request.

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Address: Geeta mandir Ahmedabad, 380001

In gsrtc i have booked seat no 6 on date 23 nov 2019 for Ahmedabad to dahod sleeper seat no 6 booked then also gsrtc gives ordinary bus so i am not travel in that bus and told to gsrtc with mail and call center not gives support and dont give proper replay... Again today i have same problem GSRTC taken my 240 rs for sleeper bus Ahmedabad to dahod 00.40am 29.11.2019 it also cancel and not givem back my money and told me please teavel in ordinary bus. What should i do dont know. Amd gsrtc MD also not gives any replay on mail shameless system. Please give support and provide my 480 of two times bus seat reservation charge. My name is bhavesh vaghela [protected]

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K

Khatri Jai

from Mumbai, Maharashtra

Dec 3, 2019

This is? vadhu bus sari bus.ðŸ˜‘paisa chahiyee bs government ko public ka kuch bhi hoo...

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I had booked a GSRTC Bus ticket online for travel on 9th Nov from Ahmedabad to Dwarka at 8pm. But the Bus got cacelled at 7.45pm without prior information. GSRTC bus counter didnt refund my bus fare, as it was an online ticket.
"*GSRTC Service Cancelled Alert: TripCode :2000ABDDWKSLP15 PNRNo :G31164465 DOJ :09/11/ 2019. Sorry for the Inconvenience. Eligible for refund". This message I received on my Mobile at 7.40pm.
I tried cancelling my ticket online, but everytime there showed an error. I tried at least 15times, but failed.
I contacted GSRTC helpline also, but got the same reply.. to cancel it online.
I wrote an email to GSRTC customer care helpdesk, but didnt receive any reply for refund.
Please look into the case so that I get my full refund & people like me are not harassed.
S. MUNSHI

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S

soni mihir

from Mumbai, Maharashtra

Nov 27, 2019

I pay for services of a/c, and all with wifi also but there are not provide wifi...i talk for password also but the person ignore my argue!ðŸ˜¡ they took money for giving wifi service but not provide me and the router is also not attached! This is not goodðŸ˜

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Address: GSTRC Gandhinagar, 394250

Sir,
Today 23_11_19 i had journey to mahuva to navsari via mahuva bus number gj18ay9179, i saw twice monthly buss pass to conductor but without seeing my pass he give me regular ticket and misbehaving, i told him you duty to check pass first then give ticket, he enger me and je thay te kari leje hu koena thi daru nahi, i told. Him about complaint book he again misbehaving and nahi male.. Such kind of behaviour defam the image of gsrtc. Kindly look into matter.

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C

Chaudhary Venkatex

from Mumbai, Maharashtra

Nov 27, 2019

I have booking my tickets for a sleeper bus and I'm now travelling in gurjarnagri bus...
What about my money ????
I give money for a sleeper seat.

My PNR-G31118458

I want my money back

I have pay extra 160 rupees for sleeping seat

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Address: 510/c,Karan complex,Siya baug,vadodara, Vadodara, Gujarat, 390001

While phone on conductor for bus status on before 11:00 pm, conductor told me that due heavy traffic in mumbai bus will be late by three hour, will come around 2:00 am to 2:15 am, after 2:15 am called to conductor, conductor told me that at manur puncher in one tire, we are changing it and will come after two hour (Total 5 hour late), at that time we are helpless, so come in other way
Kindly arrange to refund our full amount

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R

Rakesh4569

from Ahmedabad, Gujarat

Nov 27, 2019

The amount form the account has been deducted but tickets not booked...

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Address: CBS Ahmedabad, Ahmedabad, Gujarat, 360008

My booking is in 6:15pm.. The bus was standing in busstation without any complain... As it arrives on the platform driver informed that ac in the bus is not working... I personally check the ac & it was in working condition and i have my further bookings from rajkot also... So kindly refund my money back... By all further bookings were also disturbed su to this...
Looking forward to your cooperation
Thank you.

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