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Gujarat State Road Transport Corporation [GSRTC] Complaints & Reviews

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Last updated May 1, 2024
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Gujarat State Road Transport Corporation [GSRTC] Phone Numbers

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+91 80 2676 7702
1765
872

Gujarat State Road Transport Corporation [GSRTC] Website

Gujarat State Road Transport Corporation [GSRTC] Head Office Address

Central Office, C/O Central Workshop GSRTC
Naroda
Ahmedabad District
Gujarat
India
380001

Gujarat State Road Transport Corporation [GSRTC] reviews & complaints page 103

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P
partha9601
from Mumbai, Maharashtra
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not able to board on bus

Address:Anand Apartment, Sagrampura, Surat, Gujarat, 395002

I have booked two tickets from surat to vadodada, date of journey 26.10.2019, class gurjarnagri, time of dipurture 5.00 am and pnr no g30723041. I have reached at boarding point 20 min prior to the scheduled dipurture time. But not able to board on the bus as i can not trace the bus. Hence i took another unreserved bus and pay extra rs. 254 as fare for two persons.
Kindly reimburse my early booked ticket amount which is rs. 260.br...
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J
Jayjp
from Delhi, Delhi
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need my money back and bad service from gsrtc

I reserved for halol to mehsana in halol-patan bus. Bus time was 4:45 and i be there around 4:40 a. M. But bus left without any contact or information. It's vert bad service from gsrtc and what meaning for reservation? I need my money back that i paid online for reservation. I gave mobile number while reservation then even they didn't try to contact me. I here by attach reservation details....
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S
shrenikshah
from Ahmedabad, Gujarat
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everyday bus comes late for ahmedabad-bhavnagar

Address:Ahmedabad, Gujarat

I booked a 5:30pm volvo bus ticket from ahmedabad to bhavnagar.
I had to leave the office early to catch the bus!
But it came at 7:45pm to paldi and its 8:30pm still i m in ahmedabad!!
It has become routine for ac buses to come late by 2-2:30 hr everyday!

My journey details are:
Tripcode: 1730abdbvnvlv46
Pnrno/ob: g30689812, gs9570485
Doj: 25/10/2019
Deptime: 17:50hrs seatno:...
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D
dalal hiral
from Ahmedabad, Gujarat
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apply to have stoppage of express bus at panoli gidc

Address:NR.L.P.SAVANI,PAL ROAD,Adajan, Surat, Gujarat, 395009

માનનીય સાહેબ શ્રી,
જય ગરવી ગુજરાત સહ ઉપરોકત વિષય અન્વયે જણાવવાનું કે, હું હિરલ કૌશિકભાઈ દલાલ, પાનોલી, તાલુકો, જિલ્લો ભરૂચ ખાતે જી આઈ ડી સી માં નોકરી કરું છું. હું અને મારા...
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S
Sankaliya Yogesh rameshbhai
from Delhi, Delhi
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driver's ruff driving

Address:Shree nathji society .....Dhandhuka, Ahmedabad, Gujarat, 382460

Driver was very ruff driving.. He was drive bus with earphone... And hearing song...in 2 3 days he quarrel another car drivers because his ruff driving... He is from palitana depot... On the date 24/10/2019... He was gone palitana to ahmedabad... This bus arrive from palitana at 5:30 a. M.. I am daily updown in this bus...
So i am requesting to you... You take appropriate action on him... So he was drive bus very carefully...
...
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P
Pratik1986
from Delhi, Delhi
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wrong ticket booked by online booking system

My name: pratik talsaniya
My city: ahmedabad
My state: gujarat
My complaint against: gsrtc
Claim amount : 202
My complaint description:
I am suffered lot with my wife and a little child due to wrong ticket booked by gsrtc online booking system.
As per the pnr :- g30233170 number i booked two seats for the surendranagar to ahmedabad nehrunagar.
Booked bus date:8-oct-2019, departure time:...
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A
Aniruddhsinh J Parmar
from Mumbai, Maharashtra
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extremely poor experience

Address:Opposite ITI Gorwa, Vadodara, Gujarat, 380023

My PNR G30686101 travelling fr Baroda to Ahmadabad. Bus departure time was 4.05 am and when at 04.35, when bus not arrived, I picked up another bus to save my time. Booking bus conductor called me after I got into another bus which was just 300 meters away frm bus stand. I told him to pick me up and he denied rudely. I had to buy another ticket. Please help to get my money back...
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V
Veeral Pajwani
from Mumbai, Maharashtra
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bus timings

Address:Ahmedabad, Gujarat, 380015

Ahmedabad to bhavnagar bus of 19:45 pm october 24, 2019 which came at iscon at 21:45 instead of 20:10 and was already running one and a half hour late also took a break of more than 25 minutes at toran hotel near dholera.

Inspite of saying for 10 minutes, the driver mr. Bharat bhai alone was late and came after more than 25 minutes.

I tried to discuss to him and he replied akho divas amare khavu k nai. To which...
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H
Haresh Bhuriya
from Ahmedabad, Gujarat
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seat was extremely dirty and there was nothing to clean

My wife kesharbhen was traveling by st bus gj18 z 1856 on 23rd october from planpur to surat on the bus from deesa navsari sleeper by birth no 3.
When she reached her seat. The seat was so dirty so the passenger can't travel without cleaning.
I brought it to the notice conductor, he refused rudely to attend complaint. Saying that he is a conductor, not cleaner. It was a very unfortunate experience on my side that even he was...
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Address:Surat, Gujarat, 395009

I harbir singh travelled from surat to vadodara on 15 oct 19 by baroda depot bus. Distance on tkt was 139 km. Fare of express bus was rs. 117/-. On return journey by bariya depot bus, tkt was rs. 126/- from makarpura to surat and distance was shown 160 km. Actually the distance from mkp to st is 8-9 km less than distance from baroda depot to st. Same thing happened with other passangers boarded from ank to st showing 9 km extra resulting...
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J
jammu28
from Mumbai, Maharashtra
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gsrtc bus' misleading the customers

I booked a gsrtc bus from udaipur to ahmedabad via redbus. Keeping in mind that me & my family have a flight to catch at ahmedabad airport for goa, i booked this particular gsrtc bus as it was stated that it reaches ahmedabad at 6pm, this time was suitable for me. When i boarded the bus while talking to the conductor it came to my knowledge that bus would reach at around 8pm, that's 2 hours delay for what i had booked & paid for this bus....
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S
sinuparmar
from Mumbai, Maharashtra
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about changing the route of the bus and changing the time.

Please be aware that under your supervision, the bus from balasinore depot to vadodara - balasinor gj-18-y-1653 which runs from balasinor at 5:30 am and vadodara at 6:00 pm. Due to the sudden change of time it now leaves from vadodara at 8:00. Earlier, the route from balasinor to vadodara and vadodara to ahmedabad. Now its route has been announced from balasinore to vadodara and vadodara to lunawada. Because of that, she has to face huge...
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R
Rajvi Ray
from Mumbai, Maharashtra
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I'm complaining about bus driver

Address:Dabhoi, 393145
Website:Google

Dear sir / madam,
I am doing daily updown in bus. It's s route is from rajpipla - dahod. Daily the driver rests the bus at dabhoi to go and have a lunch early in the morning. The timing of the bus is from 7am early in morning bt the driver takes daily 8:15 to take the bus from dabhoi still he reaches the bus at 7:50 at dabhoi.

Sir, this is not right to have this type of time wasting because this is an express bus so...
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F
Faldu Jaydip
from Mumbai, Maharashtra
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very less leg-room in express type bus

Address:Morbi, Gujarat, 382415

Dear sir,

I booked ticket for morbi to ahmedabad with following details:
Morbi to ahmedabad
Psngrname: jaydip faldu
Tripcode: 2330mrvvjpexp50
Pnrno: g30539322
Jnydate: 20/10/2019
Deptime: 11:30 pm
Seatno: 31
Class: express
Boardingpt: morbi

1. When i booked ticket, it was showing 2 persons seat, but in actual it was 3 persons seat.
2. Moreover,...
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K
Kishankothari
from Mumbai, Maharashtra
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process my refund as my bus is been cancelled by gsrtc

Dear sir/ madem
I have booked an bus of gsrtc sleeper class from shirdi to ahmedabad date of journey was 30/10/2019 i have booked 4 sleeper seats with a payment of 2852 rupees via online debit card mode on date 12/10/2019 pnr no[protected]
On 16th october i got an sms from gsrtc that the bus on date 30/10/2019 is been cancelled gsrtc and i m eligible for refund
So i request you to look at my problem and solve it...
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M
Mahir Patel
from Mumbai, Maharashtra
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late bus for mehsana to sarkhej

Respected sir,
Greetings of the day!
I am writing this conversation to inform you about late timing of mehsana to sarkhej GSRTC bus. From many times we are suffered from late timing of bus..the actual timing of bus is 7:10 to reach at sarkhej...but always the bus comes at 8:30..so I am requesting you to please take down action on mehsana deposit manager as well as driver and conductor..I hope your response would be in positive...
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A
alpeshdsai01
from Anand, Gujarat
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the bus was 2 and half hours late

Address:380004

I booked a bus from Ahmedabad to Bhavnagar (trip code: GSRTC:1800ABDCRSNTAC4:1 9717:10246:221:16/10/2019) and the bus was supposed to arrive at 6:20pm. It didn’t arrive the stop till 8:55pm. When i called the conductor to enquire about the trip status he said that he is not knowing the reason behind why the bus is late and asked me to not to call him and annoy him instead ask for a refund from gsrtc. Pnr Number: G30443988...
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S
sinuparmar
from Mumbai, Maharashtra
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complaint regarding cancellation and time changed of bus

Address:Vadodara, Gujarat

સવિનય સાથે જણાવાનુ કે આપના તબા હેઠળ બાલાસિનોર ડેપોથી વડોદરા - બાલાસિનોર gj-18-y-1653 નંબર ની બસ જે બાલાસિનોર થી સવારે 5:30 અને વડોદરા થી સાજે 6:00 વાગે ગણા વષો થી ચાલે છે. જેનો ટાઈમ અચાનક...
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Address:Shambhulal B Amipara, 5/2 GNFC Township, PO: NARMADANAGAR - 392 015, Dist : Bharuch. My Phone No. 9558807636, Bharuch, Gujarat, 392015

Sir,
Online sleeper ticket booked through oversight for date[protected] by net banking through payment of rs. 588/-. Within about half an hour i noticed mistake in date and i changed date of journey from date 27-09-19 to[protected]. And i rescheduled my journey online date changed printout for the same. I had also confirmed at the time of journey at the st depot counter. Concern official has also confirmed for date of journey for...
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D
Dipakbamaniya
from Visnagar, Gujarat
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submit complaint against conductor

Address:Kharazapa area, Bandar road, Shil, 362240

Sir i daily updown between mangrol-veraval. I have passenger pass. Bt today j seat frm bus in gadu-veraval.. Bt conductor say my pass in not working frm gadu.. And give me tikit of 28 rs. Is that any rule?? Or he take me frm wrong tickit.. Any thing wrong in this or it is ur new rule??? Plzz solved this issue... Mmmmmnkmmmmmmmmkmmmkkkkjjkjjkjhygffsggjgdchhgfgjjhbgefhjhvdd

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