Gujarat State Road Transport Corporation [GSRTC] Complaints & Reviews

I was travelled from dwaraka to khambhalia. Dates on 19.09.2019. I have buy ticket from dwaraka to jamkhambhalia, but I want drop at movan patiya which is come before 10km before the khambhalia. Bus no. Is GJ18Z1623 Dwarka to baroda. Departure time from dwaraka 16:30 hrs. Bus no. I humbly request to conductor to stop at movan patiya because o[censored]rgent call from my home so I want to drop but conductor didn't stop the bus. Pls advice to staff...

I've seen notice by Petlad depo are going to stop Bus service between petlad-Ambaji from 01/10/2019.this Bus started 7-00am from petlad-Ambaji vaya Sunav Kasor Piplav SOJITRA DABHOU Dethali Nandoli Khandhali Heranj Alindra Undhela Radhvanaj Kheda Amdawad Himmatnagar to Ambaji. petlad-Ambaji Bus service running regularly and time to time last 40years. Small villages are connected to mega city Ahmadabad by this bus. Many passenger like students,...

Hi GSRTC,
​
​sad to say but the quality of material you have used in this bus. It really stinks, after getting on board I feel why this one is going empty.
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​now due to its suffocating situation and I am feeling vomiting. requested to bus driver to let me sit there, he denied and said he is not allowed.
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​i spoke to your CUSTOMER CARE and they...

Sir/madam,

I have complain that there are five to six sleeper busses scheduled at ankleshwar gidc stop towards surat in morning between 4:45 to 5:45 am. But these sleeper buses are skipping ankleshwar gidc stop and directly go to surat via valia chokdi.
There are many passengers at this time interval at ankleshwar. I face alot of problem as i am daily commuter.
Please see the matter....

My daughter manali shah, age 19, a student of designing booked her journey from bharuch gnfc stand to ahmedabad nehrunagar stand on 16.09.2019 early mornign04.50 a. M. With pnr no. G29764262, trip code: 1915pnasgnhrnr3. We were waiting for volvo sleeper bus from 04.15 a. M. At gnfc stand and bus entered into stand at 4.57 a. M. And ran away without stopping and collecting reserved passenger. We tried a lot to stop the bus but failed. We keep...

Mukesh doliya
Sojitra
387240
Dear sirs
I've heard that you are going to stop bus service between petlad ambaji from 1/10/19.
This bus covers many small villages like dabhou, balinta, and sunav piplav sojitra and many passengers are travelling in it.
I don't understand why you are discontinuing service.
Request you to not to stop this service...

From three to forth month bus timing of kankapura to ahmedabad was very late. Bus already late but still bus staff take break almost 15-20 minutes at kheda bus station. When ever we say to conductor so they everyday give excuse for late bus time. As per our observations this thing happen with only one conductor and driver... Due to irregular bus timing we are not comfortable to travel and do updown for job with this bus.. So we request to...

My name is suhit sutariya
Mail id. [protected]@gmail.com
Phone no. [protected]
Ob code:- gs8726890
Date:- 18/07/2019

Ticket not confirmed but payment was deduct and till now its not given refund in my account.

Failed transaction amount did not get refund about 30 days
Its take about 2 months but till now i can not get my refund amount. Refundable amount is rs. 562....

My name is iyan i am, right now i am seating in the gsrts bus number:-gj 18z 2623 of anand depo.
I was sat in this bus at 9.30 o'clock at anand depo.
And i am still satting in the bus right now i am at the piplod depo this is the total westing the time the time will arriving in dahod depo would be 12.30 pm but i am still in the bus. The vahicale is to slow on the road
Please improve it cuz all the person are accur the...

Dear team,

This is to inform you that, gsrtc bus staff dont stop their bus at sanand chokdi bus stop. Many passengers with me ate waiting for himmatnagar route buses. But none of from gsrtc staff stop their bus at same point.

What purpose they are driving gsrtc buses??? This is so much poor service. Please get back with your valuable and positive revert....

Dear sir,

Driver denied for stop bus at datardi village bus stop bus number is gj18z1934
*gsrtc m-ticket*vadodara central bus stand to rajula name: nitinkumar savaliya tripcode: 2030pandiustg30 pnrno: g29725123 doj: 13/09/2019 deptime: 21:00hrs seatno: 10 class: sleeper boardingpt: baroda txn pass: kusxdagj pls carry ur photo id during jrny. T&c apply....

I have travelled today by 1600hours which delayed by 30 min and i had been observed that no conductor in bus and driver is carrying dual responsibility while driving he was taking money and giving ticket to passenger it’s very dangerous for life of pass get kindly look into matter and take strong action against those who are responsible for the said act...

Hello sir i am kushal parekh i have booked ticket from rajkot to mangrol on 21.08.19 at 8.45 am bus. But bus was breakdown from keshod itself it has not arrived at rajkot bus stand. I have mail severe times to dto. [protected]@gmail.com but there was no responsemit hasbeen 1 month but no amount is credited. My pnr no is g29243375. My account no is [protected]. My total bus fare was 159rs. I have boook ticket through paytm. My paytm no is [protected]...

I have gurajar Nagari pass another MLS driver aloud pass but today one MLS bus driver not aloud my pass why another MLS bus driver aloud but this bus number driver not aloud I want pass money refund otherwise action to this bus number driver GJ 18 Z 5524 i want action to this bus number driver and I want my return Money 13/09/2019 for this day pass money refund because today I travel private bus because I am late because this driver not aloud...

Sir,

This is to inform you that the conductor of the bus routed from ahmedabad to deesa (Gj 18 1996) dated on 12/09/2019 (Timing 7:40 am) is not allowed me to enter into the bus because i have a passenger pass.. He told that if you have a pass than you cannot travel with passenger pass... And because of that i was late at my work..

Kibdly take corrective action...

Thank you.....

Our special route bus (Sardhar-rajkot)
Which actually time is near about 6:30 to 6:40 but it comes at 7:00 am or some times it come at 6:00 am and not stay at 6:30 am.

If any issues are creat in depo like festivals or durring merriage sizzons etc. Programs.
So our bus are not arrival at this days
So i hearby request to st depo to take steps on it..

And i hope and trust on the depo manager...

Respected sir/madam,

I am a college student in ahmedabad, i am doing daily up down from gandhinagar to ahmedabad polytechnique. While departing from gandhinagar the number of buses available from 8:45a. M to 9:30 a. M are extremely low (I. E two) and either of them is often irregular in time as well people are carried in extreme rush (People are just carried like animals).

Also, on the other hand the buses...

Sir,
Hu roj sunav thi anand bus ma travel karu chu.
Minimum 12 years with service pass.
Maru service pass nu icard ni date expire thai gai 6e pn pass haju chale 6e, icard to pehchan mate hoi ne?? Jema maru name to hatu j ne icard exp thaye haju 5 divas thaya hase... To avu kemnu chale???

Paisa api ne pass kadhayo toi conductor e pass invalid karyo ne mane ticket api. To su amare paisa pn apvana ne ticket...

मेने ऑनलाइन टिकट 7सितम्बर 2019 को टिकट बुक किया था मेरी यात्रा 8सितम्बर 2019 को प्रारम्भ हुई थी जो दाहोद से गांधीधाम तक थी लेकिन दाहोद से बस चलकर गोधरा टोलनाके के पास बावड़ी पर उस...

Respected sir,

My name is bhavesh patel & i am handicap person. I have handicap card but my problem is i can not book ticket online with handicap benefit. For that either i have to go bus station or travelling without booking. And travelling without booking is very complicated for handicap person. So my request please give option for handicap person to book ticket themselves either gsrtc website or gsrtc apps with handicap...