Gujarat State Road Transport Corporation [GSRTC] Complaints & Reviews

The bus running from kolak to valsad has a route via udwadagaam while coming and going but the bus is coming directly to kolak and not coming via udwadagaam, the people who wants to come to kolak have no other option but to wait and come by rickshaw, the bus no is gj18 y 7440, please do take a strong action against the bus driver and make the route as per the schedule.

Bus was let From few month. Just because unnecessary stopagea increase Kankapura to Ahmedabad bus by conductor and driver... In-between Kheda to Ahmedabad ... so Because of that bus late arrived at Ahmedabad... So please look in this matter and take necessary action on it... because we already inform driver and conductor but still bus late as per their regular time...

Narmada nagar, gnfc bus stop at bharuch having worst toilet condition especially for women. It was even difficult to enter into it for women. Please do someting to clean and give hygienic toilet to atleast women. Hoping your prompt reply and action. We have so many campaign for safety of women in terms of hygiene and we are providing such type of facilities that is not our dream india.

Dear sir/madam
I balram singh writing this mail to you about a driver of gsrtc bus no. Gj-18-2463. I was traveling in sleeper bus from adipur to vishnagar on date 30.09.2019. But the driver of the bus had drunk and listen songs full night loudly. He disturbed the public while traveling. Kindly take some action on this matter. Please do the needful as soon as possible.

Respected sir,

I am travelling for ahmedabad to godhara on 28.09.2019 by gsrtc bus no gj18z5093 - morbi - dahod.
In this rainy season there is a heavy rain from ahmedabad to umreth and in this rainy season wiper of this bus is not working properly and even i think this a night journey after ahmadabad. Also there are not good roads.

In this situation driver clean a glass manually by hands.
If there are any major problems due to this wiper issues then who is the responsible for this???

Journey time of ahmadabad to godhra is almost 3 hrs, but due to this wiper problem we are reached at godhra almost in 4.25 hrs.

If wiper is not working in rainy season then why it is fixed on bus.???
I am also shocked b coz driver said that maintenance department said that "ye aisa hi hai bus leke jana hai to jaoo wiper change nahi hoga"???

Why the management of gsrtc allowed that type of buses for driving...???
If management already aware about this then what can i say...???

Sir we have faced this issue repeatedly so please look this very seriously.

It's a humble request to you please take care of passengers and maintain buses please.

On date of 21 august we booked bus from ahmedabad to dwarka (Pnr no. : g29240339, g[protected] but bus was cancelled at last moment at just 2 hours before of pick up. The trip was on 21-sep and trip code is 2000abddwksp15.

We received this information by message, it is highly inconvenience for customers, but still no refund received from gsrtc.

Respected sir,
બહુ અફસોસ સાથે કહેવુ પડે છે કે, સુરત એસ.ટી. બસ સેવા ખાસ લોકલ બસ ને અધિકારીઓ સદંતર બંધ કરવાના ફિરાકમાં હોય એમ લાગે છે.
ખાસ તો સાંજની કામરેજ તરફની બસો એક પછી એક બંધ થઈ રહી છે.સાજે 5 થી 6.30 સુધી માત્ર બે જ બસ આવે છે.એક ઉટેવા અને બીજી નેત્રંગ.કામરેજ ના પેસેનજર અટવાય છે.બસ ફૂલ.ચાર બસ ના પેસેનજર બે મા કઈ રીતે આવે? જોવુ હોય તો અધિકારીઓને ડેપો પર આવવાની છૂટ.બોધાન.ગીજરમ બનને બસ આ ટાઈમે મહિનાઓથી બંધ છે.
એસ.ટી.એ હજૂ પણ જાગી જવાની જરૂર છે.

Hii sir i'm vikasa. My complain for bayad st depo gujarat. At my village no bus at 7:00 am. I go tto modasa at clg. The clg time 8:00. Me and my friends clg time 8am. So pleased we are 50 student. We going cl. Please sir started bus at bayad to modasa via rupanagar at 7:00 ma. S o sir please started bus. Me and my friends have problems please started bus at 7 am please. Sir

Please start a bus lunavada to modasa at 6:30 am. We are going modasa for collage.. Me and my friends are going clg but no bus. Our clg time 8:00 am. So we can't go clg at time. Please sir started bus for lunavada to modasa at 6:30am. Me, dig, vikas, shivil, shivani, and manoj and 25plus student have clg at 8 am so pleased started the bus at6:30 lunavada to modasa. Please sir...

તારીખ[protected], પોરબંદર એરપોર્ટ જિલ્લા સેવા સદન ની સામે તમારી બધી બસો હાથ ઊંચો કરતા ત્યાં રોકે છે.પરંતુ પોરબંદર થી gangardi બસ ત્યાં રોકતા ના હોય તકલીફ પડે છે મુસાફરો ને, જો એક્સપ્રેસ બસો ઉભી ના રાખવાનો તમારો નિયમ હોયતો તે બધી બસો ને લાગુ પડવો જોઈયે જેથી ગ્રાહક ત્યાં બસ ની રાહ જોતા ના રહે તદુપરાંત ત્યાંના inquiry no. પણ બંધ હોય ફરિયાદ કરવામાં પણ તકલીફ પડે છે.આવું તંત્ર સુધારવા અરજ છે.

Gsrtc ni nakhtrana unjha rout no time table sacho nathi me tarikh 26.09.2019 na roj adipur thi chanasma java mate online ticket book kari jema adipur no departure time: 21:25:00 hrs che ane te samay pramane hu 21:00 na adipur bus station pahochi gayo hato pan mare 2 kalak sudhi bus no wait karvo padyo etle k bus 21:25 na badale 23:00 vage aavi to maherbani karine bus no time table sudharo jethi pravasione takleef ne pade

With reference to above mentioned subject, i'm complaining about why buses are not come to uchchhal, is the last block of gujarat at gujrat - maharashtra border. That's why my request is that all buses are going via to navapur are also going to uchchhal or via uchchhal... Because uchchhal is the last station of gujarat border... So this is my humble request to you to solve our problem earlier.. I hope you can did it very soon.

I want to book ticket for 25 - october-2019 from vadodara to deesa, but on this route bus -1700nvsdsaexp51 is not available. It departs on 17:00 hrs from navsari and reaches about 22:00 at vadodara.
It is available on navsari - deesa route on online portal,. It is festival season so want to book ticket in advance, so how to overcome this problem.
Please help me out as early as possible because it will be full within few days.

I am vary disappointed with ahmedabad to gandhinagar route services like as ahmedabad, vadnagar, bapunagar kheralu, ahmedabad jaspuriya, krishnagar mehsana... Etc
Reason behind that their drivers are very nresposcible about their job. They are not stopping gsrtc official bus stop like koba circle, pdpu etc. Please make concern & take spy eye on these kind of acts for service better & trustworthy. Thank you.
Your faithful fully

Ahemadab depo ni gadi ahemadab to diyodar gadi no:2481 express hova chhata express jevi feeling nathi aavti express nu bhadu apva badal express no koi faydo malto nathi ekdam local jevi bus chale chhe khub j dhimi temaj juni gadi jevo avaj kare chhe n ame goverment service vada passanger aa bus ma express nu bhadu aapava chhata time cover kri sakti nathi ekdam local jevi bus chale chhe bridge par chadti vakhte to gadine dhakka marva pade evi dabay chhe n ame express nu bhadu chukavava chata express jevi koi feeling aavti j nathi n aa bus ma most of goverment service vada updown kre chhe to aap sahebshri ne sari express bus chalu karva vinanti chhe

E-ticket/reservation voucher

Pnr number: g29846582 journey date: 21/09/2019
Journey from: kheda journey to: adipur
Trip code: 1801andsntvnslp departure time: 19:05 hrs.
Class: sleeper pickup point: kheda
Platform no:
Service from: anand service to:
No. Of seats: 2

Seat no/s: 7, 8

Txn password: zggqz3pw

Passenger information
Name age gender
Nilang rami 42 m
Jayshree rami 67 f

Id card type : id card number :

Total fare details
Basic fare : 586.00 reservation fee : 10.00
Discounted basic fare: 0.00 gst : 0.00
Accident insurance charges : 0.00 toll fee : 20.00
Service charge : 0.00 toll fee rajastan : 0.00
Other levies : 0.00 concessions : 0.00
Discounts : 46.00
Gsrtc gst no : 24aaacg5587h1zi
Total fare : 570.00
Download android app https://goo.gl/cZ98pD

Important
• the seat (S) booked under this e-ticket is/are not transferable.
• this e-ticket is valid only for the seat number and bus service specified herein.
• this e-ticket print out has to be carried by the passenger during the journey along with original photo id card of the passenger whose name appears above.
• please keep the e-ticket safely till the end of the journey.
• please show the e-ticket at the time of checking.
• gsrtc reserves the rights to change/cancel the class of service.
• passengers will have to pay the difference amount at boarding time in case of fare / levies / taxes revision as and when applicable. The difference amount will be calculated on charged fare and new fare / new levy / revised tax.
• passenger can take print of ticket or sms from gsrtc.in home page or click here

This is regarding trip of 'gadhada to mata na madh' bus on date 23rd of sept 2019, i am anil ramani ([protected]) is waited for this bus since 2:00 am to 4:00 am at anjar bus depot for journey to mata na madh.
The bus was not arrive between that time, so i called my relative whom was journeying in same bus at 4:00 am ask for current location of bus.
He replied about current location about reached at madhapar village with escaping of anjar bus depot.

Dear sir/madam,

Hope you are doing well. My self manjeet rana booked a ticket from somnath to dwarka for 23/09/2019. My pnr no is g29916697. I was standing at near lilavati bus station at 1:30pm. But bus was not came there till 2:15pm. Then i had call to gsrtc helpline no. My call received by a madam, she gives me bus conductor no. Then i had call to conductor, he told me right now we are at veravel. He says that, if you want to come so please come here veravel bus station. Then i had decided, i will not go there and decided to cancel my ticket. But during cancel the ticket, i need password, but i have not that password. So i decided to register a complaint. So please observe the situation and refund me asap.
Thanks.

I have too much travel in gsrtc volvo and luxury from the starting of this buses every weekend. I have booked below bus but it is came before departure time and left me without informing, as i have came iscon before 4.20 a. M. I have tried to track bus but no tracking done due to no data available and system fault. This is first time in my life that i feel cheated as i m on time but bus left before 4 a. M at iscon. I m genuin customer of gsrtc. So i have traveled in ahmedabad bhuj ac luxury after paying money on 6 a. M. So requested to refund my money for below journey.
*gsrtc m-ticket*ahmedabad iscon cross road x to bhachau newname:komal hejam tripcode:1700mlndbhjacvl. Pnrno:g29907521 doj:[protected] deptime:04:20:00hrs seatno: 9
Class: volvo sleeper boarding pt:ahmedabad iscontxn pass:gdkj89u9contact no:[protected]/. Pls carry ur photo id during jrny. T&c apply.

The audacious behaviour of the bus driver towards me...

I am informing this matter to you because their obnoxious behaviour with a woman is certainly not acceptable... I commute every single day... And bus depots are certainly not hygenic and as it is monsoon it is understandable that the bus is going to get wet. And if he had to tell me in a softer tone i would have understood but no... He has hurt my self respect and the bus is a gsrtc volvo bus... Other than this i won't be giving you any information.. This message has to be spread to all the employee s within the gsrtc... Wether the woman is from a well to do family or even if she doesn't belong to a good background, she has to respected equally... As i am too a women... And deserve equal respect.. The message must be given across.. Behave in a polite manner