Gujarat State Road Transport Corporation [GSRTC] Complaints & Reviews

Address: Dabhoi, 393145

Website: Google

Dear sir / madam,
I am doing daily updown in bus. It's s route is from rajpipla - dahod. Daily the driver rests the bus at dabhoi to go and have a lunch early in the morning. The timing of the bus is from 7am early in morning bt the driver takes daily 8:15 to take the bus from dabhoi still he reaches the bus at 7:50 at dabhoi.

Sir, this is not right to have this type of time wasting because this is an express bus so what is the meaning of having an express bus if it is not at a right time.

Due to this irresponsible time we daily face problems like we are missing our lectures. Although there is not an another bus so we have no option to change the bus we have to choose this only.

This type of drivers are alloted in the local bus not in the express bus so please make the driver punctual or else change the driver.

Nd also the driver name is dipakbhai and he is proper from rajpipla only...

Please help us ðŸ™

Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.

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B

BSJoshi

from Mumbai, Maharashtra

Oct 24, 2019

Seva Sadan is given stop when any ST coming from Rajkot. I insist Bus Conductor to stop bus at the stop. But he was sleeping, I wake him up. He refused to stop the bus.

ST BUS NO- GJ18 Z2092
Journey Data- 15/10/19

I am requesting to take action against conductor and driver.

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N

Nitin1971

from Delhi, Delhi

Oct 24, 2019

Please Chang time to gondal to chotaudepir trip cod 200GDLCPRSLP RAJKO TIME IS 20.30 BUT R NOT ARIVE AT 21.00 SO PLEASE CHANGE TIME IN RAJKOT 21.00 SO WE MANAGE OUR TIME SO PLEASE IMPROVE .

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Address: Morbi, Gujarat, 382415

Dear sir,

I booked ticket for morbi to ahmedabad with following details:
Morbi to ahmedabad
Psngrname: jaydip faldu
Tripcode: 2330mrvvjpexp50
Pnrno: g30539322
Jnydate: 20/10/2019
Deptime: 11:30 pm
Seatno: 31
Class: express
Boardingpt: morbi

1. When i booked ticket, it was showing 2 persons seat, but in actual it was 3 persons seat.
2. Moreover, there was different leg-room size in different raw of seat. As per my observation, leg-room for 29, 30 & 31 w seat was marginally less and uncomfortable for such a long journey of 5 hours.
3. There is outburst of dangue fever in the state of gujarat.in such a crucial time, there were so many mosquetoes present in the bus. Request you to take effective measures to make bus free from mosquetoes.

Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.

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Dear sir/ madem
I have booked an bus of gsrtc sleeper class from shirdi to ahmedabad date of journey was 30/10/2019 i have booked 4 sleeper seats with a payment of 2852 rupees via online debit card mode on date 12/10/2019 pnr no[protected]
On 16th october i got an sms from gsrtc that the bus on date 30/10/2019 is been cancelled gsrtc and i m eligible for refund
So i request you to look at my problem and solve it

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Respected sir,
Greetings of the day!
I am writing this conversation to inform you about late timing of mehsana to sarkhej GSRTC bus. From many times we are suffered from late timing of bus..the actual timing of bus is 7:10 to reach at sarkhej...but always the bus comes at 8:30..so I am requesting you to please take down action on mehsana deposit manager as well as driver and conductor..I hope your response would be in positive way for us..

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Address: 380004

I booked a bus from Ahmedabad to Bhavnagar (trip code: GSRTC:1800ABDCRSNTAC4:1 9717:10246:221:16/10/2019) and the bus was supposed to arrive at 6:20pm. It didn’t arrive the stop till 8:55pm. When i called the conductor to enquire about the trip status he said that he is not knowing the reason behind why the bus is late and asked me to not to call him and annoy him instead ask for a refund from gsrtc. Pnr Number: G30443988

Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.

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Sardarsinh G Vaghela

from Mumbai, Maharashtra

Oct 17, 2019

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Address: Vadodara, Gujarat

સવિનય સાથે જણાવાનુ કે આપના તબા હેઠળ બાલાસિનોર ડેપોથી વડોદરા - બાલાસિનોર gj-18-y-1653 નંબર ની બસ જે બાલાસિનોર થી સવારે 5:30 અને વડોદરા થી સાજે 6:00 વાગે ગણા વષો થી ચાલે છે. જેનો ટાઈમ અચાનક ચેન્જ કરવાના કારણે તે હવે વડોદરા થી 8:00 વાગે ઉપડે છે. જે પહેલા બાલાસિનોર થી વડોદરા અને વડોદરા થી અમદાવાદ જતી હતી.હવે તેનો રૃટ સવારે બાલાસિનોર થી વડોદરા અને વડોદરા થી લુણાવાડા વાયા આણંદ કરવામાં આવ્યો છે.તેના કારણે હવે પહેલા ના ટાઈમ કરતા હવે લેટ એટલે 8:00 વાગે ઉપડે છે. તેના કારણે તે બસ માં અપડાઉન કરતાં વિધ્યાર્થીઓ, સરકારી નોકરી, ખાનગી નોકરી અને ગણી છોકરીયો અને આવતા જતા મુસાફરો ને ધરે પહોંચવા મા ભારે મુસીબતો નો સામનો કરવો પડે છે. તેમાં ખાસ કરીને જે હળમતીયા, વાધરોલી, જરગાલ, વાળદ, કોસમ, ઠાસરા આ બધા મુસાફરો ને ભારે મુસીબતો નો સામનો કરવો પડે છે અને જે વડોદરા થી બાલાસિનોર મા ડેલી મુસાફરી કરતા મુસાફરો ને વડોદરા થી કે પછી વાસદ, ઉમરેઠ, ડાકોર થી ધરે જવા માટે બસ કે કોઇ અન્ય સાધન મળતુ નથી. અને છેલ્લા ચાર, પાચ દિવસ થી બધા મુસાફરો રાત્રે 10:30, 11:00 પહોંચે છે. અને મુસાફરી કરતી છોકરીયો ને તેમણા ધર વાળા ટેન્શન મા આવી જાય છે. આપણે નીવેદન છે કે આપ વડોદરા -બાલાસિનોર વાળી બસ કે કોઇ અન્ય બસ સાજે 6:00 વાગે વડોદરા થી બાલાસિનોર વાયા વાળદ, જરગાલ, વાઘરોલી રૂટ માટે મુકવા કે પછી વડોદરા - બાલાસિનોર વાળી બસ જેનો નંબર 1653 છે તે બસ નો ટાઈમ જે હતો તેજ પાછો કરવા વિનંતી છે. અને જે નિર્ણય લો તે વહેલી તકે લેવા માટે વિનંતી અને આપ અમણે આવી મુસીબત મા મદદ નહી કરો તો અમણે એસટી પર થી વિશ્વાસ ઉઢી જશે. આપણે હમારી આટલી વિનંતી રહેશે.

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A

Alka Motivaras

from Mumbai, Maharashtra

Oct 16, 2019

Hu ek hendiicap girl 6u to pn mne jagiya aapvana noti aavi ne jeans badha bhega thai ne ledies ni mjak udave 6 jem tem coment kre 6 porbandar to mahuva ni bus 12.00pm ma hendicap ni seat ma saja betha 6 badha jeans mli ne lediea ne dabave 6

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Address: Gandhinagar bus depot, Pathikashram, gh - 3 circle, Gandhinagar, Gandhinagar, Gujarat, 302010

Route : smruti mandir (Ghodasar) - udyog bhavan (Mahatma mandir)
Bus type : vikas route (Ahmedabad - gandhinagar service, point bus)
Start time : 9:00 am
Scheduled drop time : 10:30 am

However, some drivers intentionally drive bus slow and we can not reach office on time. If we reach office even 1 minutes late, it will be consider as half day casual leave. So, it is our humble request to look into the matter and do the needful. Thanks.

Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.

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Phrathod

from Ahmedabad, Gujarat

Oct 16, 2019

Bus route Amreli to Bharuch ( bus no. GJ 18) is always as dirty as damping site. Water bottles, plastic bags, wrappers n dust in bus just it is a dustbin..no cleaning is done at all..
Gsrtc staff should look after the proper hygienic conditions in the bus.

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Phrathod's reply, Oct 16, 2019

Bus no. GJ 18 Z 4904

M

Mypatel

from Surat, Gujarat

Oct 17, 2019

From few month in Kankapura to Ahmedabad bus unnecessary stopage increased by conductor and driver... In-between Kheda to Ahmedabad ... so Because of that bus late arrived at Ahmedabad... So please look in this matter and take necessary action on it... because we already inform driver and conductor but still bus late as per their regular time...

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Address: Vadagam, Sabarkantha, Gujarat

નમસ્તે સાહેબ,
સવિનય સાથે જાણવા નું કે..!!!
હું અને મારા મિત્રો રોજ બસ માં up-down કરીયે છીયે.., અમે રોજ મોડાસા - ભાવનગર બસ માં up-down કરતા હતા પણ, આજથી તે બસ એક્સપ્રેસ ની જગ્યા એ ગુજરનગરી બસ થઈ ગઈ છે
હું અને મારા બધા મિત્રો ને મુસાફરી પાસ કડાવેલો છે.. એ પણ એક્સપ્રેસ પાસ પણ..!!!
પણ તે એક્સપ્રેસ હવે કંઇજ કામ નો નથી કેમ કે એક્સપ્રેસ પાસ ગુજર્નગરી બસ માં નથી ચાલતો..
અમારે રોજ મોડાસા થી અમદાવાદ નું રોજ નું up-down છે..
હવે અમારે મુશ્કેલી થઈ રહી છે તો તેનું નિવારણ લાવવા વિનતી..🙏🙏🙏

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Respect sir/ma'am

I'm a student and used to travel in gsrtc buses daily, as per your new roles of giving tickets to the students and passengers even they have the student pass and passenger pass respectively.

I believe cutting tickets like this is unnecessary use of paper and waste of pages.

As we all are aware of the environmental problems and cutting of trees.
Hope you take the action on the same and stop the wastage of paper.
Thank you

-aware citizen of india

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Address: Surat, Gujarat, 395004

My self prakash mori. I am traveling from surat to savarkundla. Surat bus time was:7pm but came on 7:45 pm. Savarkundla time was:5:45 am. But still now it's not reached at destination. Now the time is 8:02am. My personnel work has been disturbed. Who is responsible for that. The destination time was 5:45am. Therefore i have booked the ticket otherwise the private bus is very easy forme. Government is sleeping? Please give me justice. Who is responsible for that. Waiting for your justice and reply.

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Paras Akbari

from Mumbai, Maharashtra

Oct 14, 2019

I came to know after visiting bis station of jamnagar city.. The housekeeping of the station is worst ever. Even no any people able to breathe. Surrounding area also in worst condition.

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Driver ekdum ruff drive kr rha h. Dusre st bus k sath race laga rha h. 60 logo ki jaan ko khatre me daal k bus chala rha h. Nahi wo khdde dekh rha h nahi bumber. Hum chain se beth bhi nai skte. Har second pe lga k ab accident hoga. Ese driver ko turant suspended kr dena chahiye. Jo dusre ki jaan ki parwah kre bger ekdum full speed me bus chala raha h

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Jashavantbhai Jesalpura

from Mumbai, Maharashtra

Oct 14, 2019

1.Dhangadhra to mahadevnagar
2. Morbi to kadi
These buses not stop at Vadgas road bus stop
We are waiting a lot of time and when bus arrived at Vadgas we say driver to stop but he don't stop at Vadgas bus stop

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Bus driver of diu mandvi gsrtc volvo is transporting private parcel in the bus and stop the bus for it around 15 to 20 minutes on veraval highway. And while asking him for the same he responded very rudely that he will ride bus on his mood by giving reason for traffic. Also he was using mobile while driving.
Bus timmig from una is 16:20 but reached at una 16:35
Date of my journey : 12/10/2019
Time from una : 16:20

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Gohil Vishal

from Rajkot, Gujarat

Oct 14, 2019

I request to you please time to time bus running between Surendranagar-patdi and patdi-surendranagar gsrtc depo Surendranagar all bus. patdi-dhama bus reach generally at 5:00 pm but now day bus reach between 6:00 pm or 6:30 pm.i already give complain to depo manager Surendranagar and attached this copy below but they take no action.

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S

Shaista's Creation BEST FACTS

from Mumbai, Maharashtra

Oct 14, 2019

I had many experience about being ignored. Not only me but many passengers who goes there to ask about bus timing or anything they do the same. They just ignores passengers and being busy with their gossips. This is very ridiculous.

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S

Sidhrajsinh Jhala

from Delhi, Delhi

Oct 14, 2019

Bus coming from megraj to dhenara number gj18y2430 did not come to vijapur bis depo and went by pass, since 10 passengers were there to go to dhenara, please take action on them .please punish them .

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Address: Dharmaj,, 388430

Dear sir/madam,

My name is krunal patel i was traveling frequently from dharmaj to vasad to you about a driver of gsrtc bus no gj18 z 1840,. I was traveling in every day but the driver of the bus had every stop bus drinking tea and listen songs full night loudly. He disturbed the public while traveling. Kindly take some action on this matter. Please do the needful as soon as possible.

Had taken start by 08:20 /08:25/08:30 this bus not to right time every day late from dharmaj bus depo. And guess where have i reached at 09:38 vasad bus depo. What the hell is wrong with gsrtc timings? Am i going on a picnic that it would take one hours to reach vasad??? And why the hell do you write that it will start at 08:20 and reach by 09:38am. Do we indians even understand the importance of timings?

This is first and last notification.

Next time exclated to the pmo/ legal.

Gsrtc bus driver name: jagdish chauhan

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Nishtha Mehta

from Mumbai, Maharashtra

Oct 14, 2019

Hello, I would like to inform u that new gsrtc Volvo service is not accurate at all..it took more time than usual buses..genuinely we need these service with accurate timings...do the needful ðŸ™

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J

Jayraj p thAkkar

from Mumbai, Maharashtra

Oct 14, 2019

Rajkot JUNAGADH non stop bus ticket and then bus is in gondal city traffic area and wrong ruat driving bus Unja to JUNAGADH depo mehsana

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I was traveling frequently from godhra to nadiad there are many conductor was having problems with this they where said no space and and about 80 passenger was traveling thought it was space in bus and other objections is in tikit machin there was no stopage showing..in nadiad all about not to seat what is problem with them to seat... And in dakor many bus where not stop direct going from bus stand we are standing in front of bus driver was show to us i raised a hand bus didn't stop bus many bus we're doing same
Please resolve this behaviour of driver and conducer...

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Address: Mehsana, Gujarat, 384002

I am a student pass holder from visnagar to nagalpur (Mehsana). On 10th october 2019, during my return journey to visnagar, i had to get a bus from modhera circle (Mehsana) to mehsana depot. A bus from zinzuwada to mehsana bus no. 1366 arrived but the bus conductor did not allow any passenger from modhera circle and informed that this bus will not go to mehsana depot. On asking frequently, he bullied and stated arrogantly that ' its not your father's bus'. He abused to senior citizens and did not allow any passenger to get into the bus from modhera circle (Mehsana). This happened many times by the same conductor. I request the authority to take some strict actions against such people.

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Address: Kheda, Gujarat

Bus timing online says 10:55 pm and at inquiry office they says it's always late, when i call conducter they say we are late about 2-3 hrs...
If bus is late again and again, can't government takes any step or at least time changes on online base...
Where is government's menpower or still busying in getting pagar punch or something.
Kindly solve late issue or else correct the time online.

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Address: Vadodara, Gujarat

I'm travelling from surat to ahmedabad in gsrtc volvo. On route bus stopped at hotel decent nr. Karjan toll plaza after bharuch. Decent hotel charges extra 10rs. For beverage as cooling charge and 5-10rs. On snack items.

If govt. Opts this type of hotel after tendering process who cheats passenger who have no other choice as these buses stops here only.

Pl do needful and help citizens.

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Address: Naliya, Naliya, Kutch, Gujarat, 370655

મેનેજીંગ ડાયરેકટર શ્રી
Gsrtc
વિષય:રોડસર-પીપર-ભુજ બસ બાબત
સાહેબ શ્રી જય ભારત સાથે બહુજ દુઃખ વ્યક્ત કરતા જણાવવું કે ભુજ ડેપો ની આ બસ છેલ્લા 35 વર્ષ (Yers) થી આ રુટ પર ચાલે છે પરંતુ છેલ્લા 8 કે10 મહિના થી કોઈ પણ કારણ વગર વારંવાર આ બસ બંધ કરી દેવામાં આવે છે. આજે છેલ્લા2 મહિના થી આ બસ બંધ છે. ભુજ ડેપો માં ફોન કરવામાં આવે તો ત્યાંથી એમ કહેવામાં આવે છે કે staaf ની કમી છે અથવા બસ ની કમી છે. આ જવાબ યોગ્ય તો નથી જ. આ રુટ માં રોજબરોજ સરકારી કર્મચારીઓ નલિયા થી નખત્રાણા અપડાઉન કરતા હોય છે તથા વિદ્યાર્થીઓ પણ નલિયા થી નખત્રાણા અપડાઉન કરે છે. તથા લોકલ બસ હોવાથી રૂરલ એરિયા માંથી પણ લોકો ને આ બસ ખૂબ ઉપયોગી છે. બસ બંધ હોવાથી paas કઢાવવાના પૈસા પણ વેડફાય છે. બસ આપ સાહેબ શ્રી ને નમ્ર વિનંતી કે આ બસ ચાલુ કરાવવા વિનંતી અને ફરીથી બંધ ન થાય તેવી વ્યવસ્થા કરવા વિનંતી સહ...
લી.
ભારત નો એક નાગરિક
(Jadeja nirmalsinh. D)

Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.

Oct 10, 2019

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Address: Vadodara, Vadodara, Gujarat, 390011

Dear sir/madam,

I am regular public transport passenger.
I am facing huge delays in my everyday schedule because of government corruption.
Every bus from baroda to bharuch, ankleshwar, surat or anywhere stops for half an hour at 3rd class hotel.
I have 2 complaints.
1) why every bus needs stoppage? Even if the bus route is for 1 or 2 hour?

2) why every bus stops at 3rd class hotel? Where they charges double money for every item? For example 1 cup 3rd class tea they charges ₹20.

Which local bus passenger can afford this much cost?

I am requesting you to kindly stop this stoppages for every routes. For 4-5 hour route it is acceptable. But for 1 or 2 hour route it is not tolerable.

It wastes 1 hour of every public transport passenger.

Govt says to use public transport to reduce usage of petrol and deisel. But people are not fool.

Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.

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Address: 2D Arbudanagar Society, Mehsana, Gujarat, 384315

આજે સવારે એટલે કે તારીખ 10/10/૨૦૧૯ ના રોજ, હું વિસનગર થી અમદાવાદ આવવા નીકળ્યો. વિસનગર બસ સ્ટેશન થી વડનગર હમેદાબાદ બસ માં બેઠો. વિસનગર થી ઈંકોમેંટેક્સ ની ટિકિટ લીધી. ટિકિટ નો : 247025. Date :10/10/૨૦૧૯ time: 06:32:04
Bus no : gj18 y5806
[protected] 49142711n
Rs: 47.00

જે બસ માં ટિકિટ નું માચીને આગળ જતા બગાડ્યું. તો આ બસ ના કંડક્ટરે અમને ટિકિટ પાછળ સહી કરી ને ઉતારી દીધા કે બીજી બસ માં બેસી જાઓ.

તો અમો ખેરાલુ અમદાવાદ બસ માં બેસવા ગયા. તો એ બસ ના કંડક્ટરે કહ્યું કે આ ટિકિટ ના ચાલે ફરી થી ટિકિટ લેવી પડશે.

તો એમને એમઓ ને બીજી ટિકિટ આપી. ગાંધીનગર થી ઈંકોમેંટેક્સ ની.

Ticket no: 236790. Time: 08:03:25
Date: 10/10/19
Bus no: gj18 y5106
[protected] 48150813n
Rs: 24.00

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Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.

Gujarat State Road Transport Corporation [GSRTC] Complaints & Reviews

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Gujarat State Road Transport Corporation [GSRTC] reviews & complaints page 107

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