Gujarat State Road Transport Corporation [GSRTC] Complaints & Reviews

Hello sir

I travel by your government bus sunav to nadiad. And today at 8 pm nadiad - gada bus didn't came and it's always get cancel 3 days in a week and delay every day when it's come. And main thing depo announcement didn't announce every day that this bus is late or cancel today. Because of this unresponsive behavior many passenger didn't get home on time and they have to suffer 2 hours. And when we go for complain they...

Bus driver from jhagadia depot did not stopped bus at umalla bus station. This happened many times, many people's are facing this issue and nobody is taking any action from depot and ignoring complaints. As usual i and few people were waiting for the bus to arrive for almost an hour and when the bus came we signal bus driver but driver did not stop the bus...

Hello sir/madam,

I booked a bus for date 2nd july 2018, from surendranagar to ahmedabad for time 5 am morning with seat number 39 and 40 for me and my wife. At the time of booking these seats were in a single row.

But when we saw the bus, these numbers were changed. 39 and 40 both seats were on separate side. Why and how this happened.

To seat together, i selected 40 and 41 number but a young...

Hello sir
I m a student and last 4 yr i m regular use jamnagar to ahemdabd bus at 5 a. M but now a days this bus will be converted to gurjar nagri so we cant be afort to pasanger pass and so many student will be travel in these bus so i request you sir plz express bus or local bus can be provide to mornig becuse our colg time will be 7.20so cant not travel 5.30 bus plz request you to allowed student pass or bus will be change to local...

I have booked my tickets in GSRTC sleeper class bus ONLINE from SHIRDI to VADODARA MAKARPURA . The seat numbers are 4, 5 in sleeper class and 11and 12 in sitting .The date of journey was 30 JUN 18 . Whereas normal bus was provided in place of sleeper bus as it was confirmed by driver as well conductor of normal bus that sleeper bus broke down and the normal bus will replace that bus. As it is a great cause of inconvenience to passenger like...

Respected sir,
I'm travelled from bus which is going to jafrabad from ahmedabad. Bus number was gj.18 y 6399. Driver stop bus near by village vichhiya at 1.57 a. M that was remote area and also sanitation facilities was not available there. They should do halt at least where people can refresh not anywhere at 2 o'clock of night.
Kindly consider my problem because it cost in future more if it's not solve. It can harm passengers...

I booked my ticket from palanpur to mehsana modhera highway. I made the payment. Then i see that amount is debited but my ticket is not booked. I booked my ticket on[protected]. So now i want refund. So please take a prompt action. Because in this website it has written that payment transaction should be completed in 15 min. But it couldn't happened. That's why, and i booked ticket for tomorrow i. E[protected] so that i want my refund. So please...

I have booked mticket with details below
Theres no sleeper coach its just ordinary bus... I paid for sleepercoach...
So i want refund
My ticket details:-
*gsrtc m-ticket*ahmedabad central busstand to surat central bus stand name: chirag hirabhai patel tripcode: 1500nhrnrshrd30 pnrno: g20944345 doj: 29/06/2018 deptime: 15:30hrs seatno: 11, 12 class: sleeper boardingpt: new bus terminal-1...

Hello sir
I m a student and last 4 yr i m regular use jamnagar to ahemdabd bus at 5 a. M but now a days this bus will be converted to gurjar nagri so we cant be afort to pasanger pass and so many student will be travel in these bus so i request you sir plz express bus or local bus can be provide to mornig becuse our colg time will be 7.20so cant not travel 5.30 bus plz request you to allowed student pass or bus will be change to local...

Dear sir/madam,
Bus bound from gandhinagar to kapadwanj at 0915h is being delayed deliberately by the driver driving today 28jun18. It has become a habit of this driver. He stop the bus at unauthorised stp also. Today he started from gandhinagar at 0924h instead of 0915h.
We have many times requested him to drive bus as per rules. But of no use.

Kindly ask driver to run the bus in time and not to stop at unauthorised...

Respected sir,
Myself passengers, i have a complain about petalad surat bus, bus number gj-18-z-1840, time-8am this bus is irregular from few days due to bus speed. Bus speed is control under 60 to 65/km that's why the bus is let atlist 20 to 25 minute due to this we are facing problem. We are let at job because bus is irregular and this bus is gurjer nagari bus we have passenger pass of gurjer nagari in that bus atlist 20 to 25...

Respected sir,
Myself passengers, i have a complain about petalad surat bus, bus number gj-18-z-1840, 8am. This bus is irregular from few days due to bus speed. Bus speed is control under 60 to 65/km that's why the bus is let atlist 20 to 25 minute due to this we are facing problem. We are let at job because bus is irregular and this bus is gurjer nagari bus we have passenger pass of gurjer nagari in that bus atlist 20 to 25 passengers...

Ahemdab depo me 1 no. Ki tarf mahia shochalay he to kyaa ush mahila ko aap pagar nahi dete ho.
Kyuki wo mahila uniyan jane kaa 5 rs. Leti he. Ao waha par chhota poster me likha he ki mahila uniyan kaa 1 rs. To to firbhi 5 rs.
Tamone amari nivedan he. Ki
Aab vaha par badaa poster lagaya jaye complain number me sath ki likha ushe jyaada n de...

Date. 25.06.2018 samay. 7.15 vage bagasara nana bus stop upar hu ubhelo tay thi hu 2yrs thi besu chu kale rat na roj condctur em keta kal thi bus na ubhi reta me temane kidhu kem na ubhi na raie to gadu ane marva dodela ane hu bhi temane same bolta temane dairek bus police sts. Laie lidhi tay sir em kidhu ke pehla tame driver coundtur cho kem kha. Pade karan driver younfrom pn pehrol nohato ane me kidhu bus kem na ubhi raie to ke amara baap...

Bardoli linear. We are having a complain about the renewal of student pass in bardoli linear station. There is only 1 server for boys and girls due this mass gathering is done on the station. We are coming from last 1 week and still due weak server the pass have not been renewed. Due to this we are not able to attent our college lectures. Please look in our problem....

Deae team,

I had tried for booked my gsrtc ticket on8th june 18 but i could not get that ticket but my amount was deducted from my account worth of around 700.
I please to request you to revert asap.
I thought it will return on 3 to7 days as every privet sector return the amount but our govt sector has to improve for thir attitude towarsa the customer.
Gsrtc ref num is gs 5847105.
Hope that it will...

Respected sir/mem,

I m a lady.. Passanger
On 24/06/2018 on time 10 p. M..
Im travelling in rajpipla depot bus.
(No-092052) between vadodara to thuvavi that bus is express.. And that driver did not stopped bus at 'thuvavi'... Stopage
That guy always stopped a bus... Long distance..
Sir i am working woman and that bus driver daily forget thuvavi stopage and drop late night too much long...

23 જુન 2018, શનિવાર ના રોજ બારડોલી-જાફરાબાદ બસ મા 2 સિટ રિઝર્વ કરેલી.બસ નો ટાઇમ 8:20 નો હતો. 3 કલાક સુધી રાહ જોયા છતાં પણ બસ આવી નહિ છેવટે અમારે પાછું ઘરે આવવું પડ્યું અને રિઝર્વેશન...

I am booked ticket from vadodara to kheda on 23/06/2018 on 20:45.
*gsrtc m-ticket crew* baroda central bus station to kheda name: karuppasamy tripcode: baroda central bus station-tharad pnrno: c20878349 doj: 23/06/2018 deptime: 21:15:00hrs:class: gurjarnagri vehicleno: gj-18-ay-1779 no. Seats: 1 conductorno: [protected].
Bus number details are totally wrong and booking is not updated in conductor sheet
So i paid extra...

Dear sir,

I was in saputara on dated 7th june & taken on line 4- ticket from saputara bus stand in charge same day for 8th night bus seva.

I have reached on bus stand at 9:15 pm. To pick the bus, while bus time was 9:50pm.

Ticket was for ahmedabad from saputara.

Ticket was for my family name is below :

Devendra kumar verma
Pushpa verma
Arpeeta vermabr...