Gujarat State Road Transport Corporation [GSRTC] Complaints & Reviews

One of the passenger is smoking cigarette inside the bus in the presence of the bus driver and conductor. I tried to stop him politely but he didn't stopped. The conductor and bus driver also didn't took any action against this problem. I am having asthama issues and am allergic to these kind of smokes. I request you to look in this particular matter and solve the problem by contacting the driver or else conductor so that they can properly...

My self drseema gokani travelling in rajkot to kalawad root bus time 1:30 started from rajkot i want to reach gardi vidhyapitha anandpar my many reqvest conductor lady with fatbody pblock no 103 But me 1 to 2 km far from my destination i m a regular costomar of st block no 103 Bbut befor 2 month she also done this now she repeat so i complain than she misbehave and physically torchare i add photo with this and condictor photo this is very...

My self drseema gokani travelling in rajkot to kalawad root bus time 1:30 started from rajkot i want to reach gardi vidhyapitha anandpar my many reqvest conductor lady with fatbody pblock no 103 But me 1 to 2 km far from my destination i m a regular costomar of st block no 103 Bbut befor 2 month she also done this now she repeat so i complain than she misbehave and physically torchare i add photo with this and condictor photo this is very...

૬/૬ એ ઓનલાઇન ટીકીટ બૂક કરાવી હતી.તેમાં ૨૫૬ રૂપિયા કપાયા પણ ટિકીટ મળી ન હતી. ૭/૬ એ જ ટિકીટ બુક કરાવી પણ ૨૫૬ રૂપિયા કપાય ગયા . ટીકીટ મળી ન હતી. કુલ - ૫૧૨ રૂપિયા કપાયા છે. અને ૭ દિવસ...

I am on bardoli depo and hear student pass office has say thet can't work speedly they say computer server is slow they say that thing from last 4 to5 days and all the students are disturb so please help us the officer do bed behaviour with student studrnt stay in line from morning 7 am to evening 4 pm. Please help students to solve this problems....

Dear sir,
We are daily traveling in morning bus around 8:15 am on yesterday 21/6/2018 bus route karjan to vagra stop stop at maglej their were manny student going to school and job person to reach karjan.

Manny times cloud stop but driver & conductor not stop, due to student not doing yoga performance in school.

Please take action as soon as possible....

Dear sir/mam’m,

I m passengers we stand at galaxy cinema naroda ahmedabad with my family (Me, my wife, and my son) my son just 2.8 years old we shouted at driver also counductor but they don’t stop the bus you know very well right now summer its very hot temperature but they don’t stop the bus so i am really upset due to staffs not working properly, i expecting from your side you will punish to your bus staffs ane they...

Dear sir,

I have booked e-ticket from ahemdabad ranip to bharuch, which is of 9:28 pm night from gsrtc online ticket booking on 14/06/2018 and after submit option from gsrtc site amount of bus fare rs. 519/- is debited from my sbi bank account but i did not get e-ticket.
After this i dialled gsrtc no.[protected] and i was being told that refund will be not deposited in my sbi bank account, however till this week.br...

Everyday at unn cross road, unn, surat passengers waiting for bus on road side, but drivers drive through brts lane specially made for brts bus in surat and does not even notice passengers waiving hands towerds them from road side.

Brts route is situated in middle of the road and it is only for brts bus. Gsrtc bus should be on reguler road as passengers are waiting for it at road side. But just to avoid some traffic and reach...

Dear officer

Bus name : dakor surat, gurjar nagari
Bus no : gj18, 2256
Bus driver name : umesh
Bakkal no: 11321
Time: 7:30 from the dakor for surat

My self hardik jayantibhai patel (Ravi) i am a branch manager in finance company at baroda & i am a president of bhartiya kishan union (A) gujarat state.

I was travel for my job ode bus station at umreth 111 assemble via...

Dear Sir / Madam

My name is Pradeep, residing at Ankleshwar, Gujarat. I am a person having locomotor disability and carrying "Unique Disability ID" of Government of India, Department of Empowerment of Persons with Disabilities, Ministry of Social Justice and Empowerment, Government of India, issued by Card Issuing Authority, General Hospital, Bharuch in which I am certified with 85% Permanent Disability.

I understand...

Sir i have recently booked a online ticket through gsrstc - v-website from gadhada to limkheda (Bus name savarkundla - dahod) bus no-gj-8391. I found the booking amount had been debited from bank account, but not ticket booking has been done from gsrstc. The ob reference number is cd5932735 for the related transaction. I even searech details about the transaction on the online website of gsrstc, but have not found any details regarding the...

Respected sir
My name is jayendra from vasna ahmedabad. My job at bavla since 2006 and i annoying gsrtc bus service.
Due to making overbridg anjali to mahalaxmi, bus of bavla depo via anand nagar not come at vasna but bus come at vasna whose route of via juhapura.
I request you to all bus will come via vasna. This is for kindly information cercular for making overbridg all bus come via paldi, sukhipura, jivraj mehta hospital,...

I took online reservation to & fro from Navsari to Junagadh on 4/6/18. I got PNR-G20572109 dtd.7/6/18 for nvs to jnd &
G20572110 dtd.8/6/18 for jnd to nvs but when I arrived to take bus from jnd on 8/6/18 at 5 pm, it was informed that my reservation hasn't confirmed. Sir, this disturbed me as my account was debited & then also I didn't get my seat.This was Gsrtc site problem & I suffered.Till date I haven't got the refund of Rs 370/-....

I have booked bus 20 days before rajkot to vapi. Today i. E. On 17 th june, 2018 i reached bus depo to catch the bus. I got to know after 1 and half hour waiting that bus had not attneded rajkot bus st. I got refund of ticket but what about inconvinience caused? I did not got any other bus except this. It was horrible experience in gsrtc till date. How come i trust and rely on services of gsrtc any more?...

Dear sir
Hope u doing well

Myself - ishwar bhai tandel
Village - bhat
Taluka - gandevi
Dist - navsari
396310

Since last one year my village people facing same problem again and again

In the time of journey there is no bus on stand by at depo area,

Many students, employee, worker, business people daily traveling from my village to nearest...

માનનીય સાહેબશ્રી વિસનગર ડેપોની સાંજે 5:15 ના સમયે ઉપડતી છેલા કેટલાય વષૉથી ચાલૂ સિધપુર-માણસા-રબારીકૉલૉની બસને બંધ કરી દેવામાં આવી છે આ બસ વિદ્યાથીઁઑ માટે ખૂબ ઉપયોગી હતી તેથી...

Dear sir,

Me 1 day ago online tikit book. Ahmedabad to tharad via mehsana palanpur. Tikit online booking time rout show ahmedabad (Mehsana, palanpur) to tharad.
Today bus routes wrong ahmedabad via radhanpur tharad way?
Pleas your online booking app and website properly update.

*gsrtc m-ticket*ahmedabad paldi to tharadname:dahya chaudharitripcode:1500abdtrdexp51 pnrno:g20756532 doj:[protected] deptime:15:10:00hrs...

Dear sir,

I have booked e-ticket from mahesana to bharuch which is of 8:45 pm night from

Gsrtc online ticket booking on 13/06/2018 and after submit option from gsrtc site

Amount of bus fare rs. 201/- is being debited from my sbi bank account but i did not

Get e-ticket. After this i dialled gsrtc no.[protected] and i was being told that

Refund will be not deposited...

15/06/2018
Mene apna ticket book karaya tha.
Seat number 21, 22
Valsad depo time 9.05am
Par bus 4 hours late aayi.
Valsad depo me kitni bar puccha bus kab aayegi koi answer nahi mika.
Silvassa se valsad aane me sirf 2 hours hote he bus 6 hours bad aayi.
Meme ticket book karaya tha isliye me
Dusri bus me nahi beth paya.
Aur muje vyara jana tha aur mera kam
Bigad gaya....