Gujarat State Road Transport Corporation [GSRTC] Complaints & Reviews

My Friend reached Gita Mandir at 5.40 and the conductor does not give her ticket of Volvo bus from Ahmedabad to Baroda at ticket counter 25.

He did not allow her ticket for next bus of 6.15pm, 6.30pm, 6.45pm nor at 7, he just made a ridiculous excuse cannot print the ticket because the machine is not working and just before she gave a ticket to a guy for 6.30pm

This is ridiculous she feels so harassed that no one can help me out to get a single ticket even the head person said strictly no that he could not help.
Now how much still we have to wait just for a single ticket.

This is a BIG Shame on all you Guys.

On date 10/07/2018 I was waiting for GSRTC bus at Sundar Puri bus stop, GANDHIDHAM kutch at 10-25am. The bus no. GJ 18 Y 9100 from Mata na madh to Gadhada but they did not stop the bus at the stop. I followed this bus and boarded at Oslo. I request to give complain book but they do not have. We go to complain at GANDHIDHAM bus depot but they also do not take the complain nor do they have complain book. Please do suggest the proper action to be taken in this case. And follow up with me. Details provided below
Hiren d Thacker mo.no. [protected], email. [protected]@gmail.com

I had reservation from junagadh to vijaywada bus route and i had booked single seat but seat push back not working properso i complaint to conductor but he told me that we can't helped you, if you want to do journeys, please seat here only else you leave the bus and we can't give you refund..feel so embarrassing from GSRTC . if you think that i am wrong please check that seat.
Details as below
Journey date : 8 july 2018 @ 10:15pmbr...

Respected sir, I am daily travel to your bus which is depart from Gandhinagar to Mehsana.Bus route Name is Dahod To Mehsana Bus No:- GJ18Z1530. This bus is daily depart from Gandhinagar before it's original time bus is depart 6:45 from Gandhinagar and after 7:00 PM there is no bus for Mehsana from Gandhinagar all passengers are very harres after 7:00 pm so kindly do need full it's humbel request to u.

Respected sir
I am travelling in regular in GSRTC BUS. Sir Your bus no. GJ18 Z 3401 OF CHOTILA depo.
It is departure from rajkot to chotila at 9.30 am, when it comes at hospital chowk rajkot it halt for 10 to 15 minutes and then after it again halt 10 to 15 minutes at Green land chowkdi rajkot. So regularly delay 0.30 minutes to chotila reach chotila... Its daily routine for unnecassary halt. We daily suffer from this problem. Kindly do need ful

Today i m travel trough a midi bus
no. Gj 18 z 0980
starting from palanpur to sidhpur @ 7:15 pm
but when jagana station comes driver was started talking to someone on his mobile and talk about 15 minutes...
If any casualty done at that time who is responsible for that...
Take strictly action on this issue...
A driver have many passengers responsibility ... So please give strictly action on this issue...

This is to bring to your kind notice that the state transport buses coming to vansda, dist: navsari, gujarat, does not come to new bus stand first and the passengers are forcefully dropped at kacheri stand which is almost 150 meters... And the bus goes to old bus stand... If we want to get down on new bus stand then, as per the conductors we need to buy a new ticket... Which is not fair at all... The passengers with luggage are harassed a lot... Request you to do the needful at the earliest.

Hello sir

I travel by your government bus sunav to nadiad. And today at 8 pm nadiad - gada bus didn't came and it's always get cancel 3 days in a week and delay every day when it's come. And main thing depo announcement didn't announce every day that this bus is late or cancel today. Because of this unresponsive behavior many passenger didn't get home on time and they have to suffer 2 hours. And when we go for complain they didn't give answer and make excuse. I pay my service pass money and didn't get my transportation on time and because of this i go home at night at 11 and it's not my only problem hundred of passenger suffer from this. Mr manoj bhai from nadiad depo didn't want to take responsibility on this. I[censored] really think we are your valuable costumer and you want to help us then please it's my humble request do some action on this and give me your valuable feedback

Regards
Priyesh patel

Bus driver from jhagadia depot did not stopped bus at umalla bus station. This happened many times, many people's are facing this issue and nobody is taking any action from depot and ignoring complaints. As usual i and few people were waiting for the bus to arrive for almost an hour and when the bus came we signal bus driver but driver did not stop the bus...

Hello sir/madam,

I booked a bus for date 2nd july 2018, from surendranagar to ahmedabad for time 5 am morning with seat number 39 and 40 for me and my wife. At the time of booking these seats were in a single row.

But when we saw the bus, these numbers were changed. 39 and 40 both seats were on separate side. Why and how this happened.

To seat together, i selected 40 and 41 number but a young...

Hello sir
I m a student and last 4 yr i m regular use jamnagar to ahemdabd bus at 5 a. M but now a days this bus will be converted to gurjar nagri so we cant be afort to pasanger pass and so many student will be travel in these bus so i request you sir plz express bus or local bus can be provide to mornig becuse our colg time will be 7.20so cant not travel 5.30 bus plz request you to allowed student pass or bus will be change to local or express...

I have booked my tickets in GSRTC sleeper class bus ONLINE from SHIRDI to VADODARA MAKARPURA . The seat numbers are 4, 5 in sleeper class and 11and 12 in sitting .The date of journey was 30 JUN 18 . Whereas normal bus was provided in place of sleeper bus as it was confirmed by driver as well conductor of normal bus that sleeper bus broke down and the normal bus will replace that bus. As it is a great cause of inconvenience to passenger like us.Hence you are requested to refund the difference of fair to my account. Or else advice on the subject to get my refund.

Respected sir,
I'm travelled from bus which is going to jafrabad from ahmedabad. Bus number was gj.18 y 6399. Driver stop bus near by village vichhiya at 1.57 a. M that was remote area and also sanitation facilities was not available there. They should do halt at least where people can refresh not anywhere at 2 o'clock of night.
Kindly consider my problem because it cost in future more if it's not solve. It can harm passengers too.

I booked my ticket from palanpur to mehsana modhera highway. I made the payment. Then i see that amount is debited but my ticket is not booked. I booked my ticket on[protected]. So now i want refund. So please take a prompt action. Because in this website it has written that payment transaction should be completed in 15 min. But it couldn't happened. That's why, and i booked ticket for tomorrow i. E[protected] so that i want my refund. So please give due attention to complaint.

I have booked mticket with details below
Theres no sleeper coach its just ordinary bus... I paid for sleepercoach...
So i want refund
My ticket details:-
*gsrtc m-ticket*ahmedabad central busstand to surat central bus stand name: chirag hirabhai patel tripcode: 1500nhrnrshrd30 pnrno: g20944345 doj: 29/06/2018 deptime: 15:30hrs seatno: 11, 12 class: sleeper boardingpt: new bus terminal-1

Hello sir
I m a student and last 4 yr i m regular use jamnagar to ahemdabd bus at 5 a. M but now a days this bus will be converted to gurjar nagri so we cant be afort to pasanger pass and so many student will be travel in these bus so i request you sir plz express bus or local bus can be provide to mornig becuse our colg time will be 7.20so cant not travel 5.30 bus plz request you to allowed student pass or bus will be change to local or express

Dear sir/madam,
Bus bound from gandhinagar to kapadwanj at 0915h is being delayed deliberately by the driver driving today 28jun18. It has become a habit of this driver. He stop the bus at unauthorised stp also. Today he started from gandhinagar at 0924h instead of 0915h.
We have many times requested him to drive bus as per rules. But of no use.

Kindly ask driver to run the bus in time and not to stop at unauthorised suop.

Other bus driver on this route are very nice and having very good behavior.

Kindly do needful.

Respected sir,
Myself passengers, i have a complain about petalad surat bus, bus number gj-18-z-1840, time-8am this bus is irregular from few days due to bus speed. Bus speed is control under 60 to 65/km that's why the bus is let atlist 20 to 25 minute due to this we are facing problem. We are let at job because bus is irregular and this bus is gurjer nagari bus we have passenger pass of gurjer nagari in that bus atlist 20 to 25 passengers have pass. So kindly note our complain and please help us to regular bus time. We try to contact with petlad depo manager but he can't answering our calls. Moreover the bus is gurjer nagari but in a month bus is ordinary more than 10 time. This is a request from all passenger who have service pass of gurjer nagari bus.
Thank you,
Passengers

Respected sir,
Myself passengers, i have a complain about petalad surat bus, bus number gj-18-z-1840, 8am. This bus is irregular from few days due to bus speed. Bus speed is control under 60 to 65/km that's why the bus is let atlist 20 to 25 minute due to this we are facing problem. We are let at job because bus is irregular and this bus is gurjer nagari bus we have passenger pass of gurjer nagari in that bus atlist 20 to 25 passengers have pass. So kindly note our complain and please help us to regular bus time. We try to contact with petlad depo manager but he can't answering our calls. This is a request from all passenger who have service pass of gurjer nagari bus.
Thank you,
Passengers

Ahemdab depo me 1 no. Ki tarf mahia shochalay he to kyaa ush mahila ko aap pagar nahi dete ho.
Kyuki wo mahila uniyan jane kaa 5 rs. Leti he. Ao waha par chhota poster me likha he ki mahila uniyan kaa 1 rs. To to firbhi 5 rs.
Tamone amari nivedan he. Ki
Aab vaha par badaa poster lagaya jaye complain number me sath ki likha ushe jyaada n de