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Gujarat State Road Transport Corporation [GSRTC] Complaints & Reviews

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Updated: Oct 20, 2025
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Gujarat State Road Transport Corporation [GSRTC] reviews & complaints page 15

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K
Khushali Meriya
Apr 29, 2023
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Surat-amreli bus from Baroda to Amreli it is never on his time it always late please have a look on it because of there inconvenience passengers suffers alot many ot them are have a personal urgent work so what do we for it...please try solved the s soon as possible. So many times its around 3-3:30 hours to reached late...
Bus Surat-Amreli from Baroda to Amreli
11:00 am bus timing...
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    vishal parmar004
    from Gandhidham, Gujarat
    Apr 28, 2023
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    Address: Gandhidham

    Dear sir,

    I complaint against bus driver and conductor for rude behavior with my father and sister whos travelling in St bus Mundra to mandvi on 28.4.2022 conductor leave my father on radhanpur bus station-Gujarat and miss behaviour with my sister in bus for bus can not stop 2 min. He rudely behavior with my sister. My father have already tickets of 2 person. In addition to that conductor saying new ticket generate of my sister

    I hope you will take necessary steps and action

    I attached to ticket
    +2 photos
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      M
      M@hul
      Apr 27, 2023
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      Gsrtc bus which started its journey from Nadiad to Deesa needs in between break for lunch because from nadiad it started the journey at 2:30 pm then the conductor told that near unava it will stop for lunch for 30 mins and many traveller could face problems to reach at their destination so for this take some action
      Bus Nadiad to Deesa
      GJ18Z8202
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        K
        KeviD
        from Rajkot, Gujarat
        Apr 27, 2023
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        Rough driving on highway

        Driver has no sense of driving.
        Me and other passenger felt so many time reckless driving on the highway.
        Furthermore driver has not enough knowledge of noise pollution, therefore he is frequently blowing the horn unnecessary.
        Driver has no feat of complaint so he told that do whatever you want to do.
        Due above mention reasons, i request that give him a strict punishment so this situation will not face by any passenger...
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        Ĵaʏɖҽҽpىɩŋɧɟɩ Řatɧɷɖ
        from Powai, Maharashtra
        Apr 27, 2023
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        Dear Sir/mam,
        Mandvi to Kawat bus ( GJ 18 Z 7745 ) do bypass halol depo in 3 days of week and today also and we call bus conductor Mr. Himanshu and Driver Mr. Jayesh about why he do bypass halol depo today ? but he refuse to come depo and not properly answered,

        And
        They always stopped bus for eat food at unsafe place on deep forrest area Zari village and waste minimum 45 min every day

        Pls... find the attached screenshot of bus bypass done

        Pls.. take inquiry on this matter, its happened again and again
        +1 photos
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          A
          aksachdeo
          from Vadodara, Gujarat
          Apr 26, 2023
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          I had booked my Volvo from Baroda Central bus station to Ahmedabad Nehru nagar which was supposed to depart from Baroda at 8.45 am. The pnr of the booking is G[protected] with fare INR 239. The bus was delayed and supposed to reach Baroda at 11.15. i wasn't able to wait for so long as i already had meetings scheduled with the client. When I reached out to local ticket counter they said they can't provide refund as ticket was booked online. I contacted customer care but even they didn't provide me any solution and I had to book another ticket of Volvo bus at 9.30 am. I was not at fault here and had to suffer. So I want my full refund to be done .
          Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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            P
            pankaj0505
            from Bhavnagar, Gujarat
            Apr 25, 2023
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            Address: Q4CP+3P7, Panwadi, Bhavnagar, Gujarat 364002

            According to the new timetable of the new depot of Bhavnagar, 4 local buses have been shown after 6:30 pm. But after 6:30 p.m., the direct 9:00 p.m. Mahuva local bus arrives, it is also not on time.
            +1 photos
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              S
              Shivani Champaneri
              Apr 25, 2023
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              Address: Bodeli depo

              There is only 1 bus pr provided between 6:15 to 7:00 AM from Bodeli to Vadodara that to coming from Kavant, bus gets overloaded everyday. Not even place for standing.
              They are not keeping any extra bus for Vadodara.
              One day they kept extra bus, that day the bus run on 6:45 from bodeli, second it run on 6:40, and other day it run on 6:30. We don't know when to reach bodeli depo to catch that bus.

              When I asked bodeli depo manager about this, they are saying that there is no fix timings for extra buses.
              Also depo manager never gives answer with good attitude.

              Please keep one bodeli to vadodara bus between 6:15 to 7:00 AM.
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                R
                Riyansh Purohit
                Apr 24, 2023
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                Address: Bus passes from botad

                Bus route vadodra to dhari in this bus all child above 5 years ticket in not taking by coundcutar as per my observation. So please check it.
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                  C
                  Chirag0303
                  from Bhuj, Gujarat
                  Apr 24, 2023
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                  Address: Bhuj

                  Hello I'm complaining about the bus number GJ18-Z-8600 rapar depot midi bus (rapar bhuj rapar via dudhai).
                  Firstly bus reaches bhuj delay and goes in workshop frequently, departure time is 9:00 AM from bhuj but its always late, today Bus is 1Hr delayed . Please note that bus don't go in workshop frequently, its difficult for us to wait for hours.thank you.
                  Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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                    I
                    Icstrs
                    Apr 23, 2023
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                    A bus from Vav to Ahmedabad is scheduled at 17:00 which did not come at Starting point Vav (Banaskantha) and directly went from Tharad to Ahmedabad. I was waiting for it at Vav. My time was wasted and could not reach the end station in time. If any issue then please don't show bus on gsrtc site. Who is responsible for this issue.
                    Day by day GSRTC is going worse.
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                      M
                      Maulikkacha
                      Apr 21, 2023
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                      Address: Gondal

                      TORAN HOTEL NEAR TO DHANDHUKA Prize is very high compare to other hotel & qulity is not good
                      Simple men how to afford tea prize is 20..and qulity is poor
                      Poha prize 30 but its mot hot...etc
                      Amul masti mrp is 15 but hotel can charge 20
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                        V
                        Vatsal pate
                        from Kadi, Gujarat
                        Apr 20, 2023
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                        I have student express pass of route
                        Kadi-chatral-adalaj-sabarmati
                        As there are very less frequency of bus from Ahmedabad to kadi
                        First I trie to reach chatral in any bus (harij, mehsana, patan ) but in many bus they say student pass in not valid in this bus and they didn't give any reason for that. So I stuck either with giving money for ticket or standing at station and waiting for bus. Please someone help me with this.
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                          D
                          Dr.strenge
                          Apr 20, 2023
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                          Address: Dediyapada

                          Respected sir,

                          I m a daily up-down passenger from ANKLESHWAR to DEDIYAPADA.
                          from last month there is so irregular bus timing and cancel all local bus root of ankleshwar to dediyapada.
                          There is no bus available since 11:00 am to 14:00 pm.
                          Approx 70 to 80 passengers are waiting for bus daily for this hours.
                          If i ask depo manager for bus he told that this is manegement from ankleshwar depo manager you have to complain to them.

                          Now I request you sir please just look about my complain and plz take some action.

                          Atleast please please allow 1 local bus between 12:30 to 01:00.
                          Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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                            K
                            kalyani mandlik
                            from Thane, Maharashtra
                            Apr 20, 2023
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                            Respected sir/ madam
                            In above subject referance Sir My name Kalyani Mandlik we are travelling from mumbai towards ahmdabad with our own vehicle ertiga. At point of ankalewshawar bridge bus no GJ 18 Z 5208 driver smashed our car from back side and damaged . side rim is smashed and totally crashed. after that he is refused to stop vehicle. i wish to draw and focus your mind on the unworthy and unwarranted misbehavior of bus driver or employees working under our kind control.They behave with us insolently and use unparliamentary languages.After all time spending in depo we found number of DRIVER [protected] And conductor number [protected]. till date driver mobile number is switched off. ALL ABOVE INCIDENT HAPPENED ON DATE FRIDAY 14/04/2023. AT 06:06PM.
                            please do for needful in above matter.

                            thanking you
                            Kalyani Mandlik
                            [protected]@gmail.com
                            [protected]
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                              V
                              vasant raval
                              Apr 19, 2023
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                              Address: Patan

                              Respected sir,
                              It is informed to you there are no any bus schedule available from Patan to Radhanpur at time 17:30 to 20:15. Many passanger has been faced difficulty at that time for travelling. It is requested Kindly provide bus schedule from Patan to Radhanpur beetween 17, :30 to 20:00. Patan is district place of Radhanpur, varahi, sami and snatalpur taluka. Many people daily coming at Patan for hospital and diatrict work purposes.
                              It is for your kind perusal .
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                                P
                                Parekh Aniket Kiran
                                Apr 19, 2023
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                                Address: Sandhasal

                                Changing conductors 1:40 root savli to sandhasal students dadagiri bus stop not rasta maa ane candactor change female not male
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                                  J
                                  Jaysanchaniya
                                  from Junagadh, Gujarat
                                  Apr 19, 2023
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                                  Address: Junagadh

                                  Junagadh to Jamnagar bus schedule is 7:00 AM (19 April, 2023) but bus not coming on time. Bus had been delayed 17 minutes. I asked depot manager for bus but no any perfect answer with them. But showing at booking time 2x3 (middle door) but Gurjar Nagari bus has been come.

                                  Please acknowledgement your reply.

                                  Please Reply on [protected]@gmail.com
                                  +1 photos
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                                    M
                                    Mitesh1006
                                    from Gandhinagar, Gujarat
                                    Apr 16, 2023
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                                    I was waiting for the bus at Randheja patiya for visnagar/Vadnagar. Driver of bapunagar vadnagar did not stop the bus even after i wave my hand to stop the bus. The bus time was 8.15 AM. The bus number may be 4149. Please take necessary steps against the driver.
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                                      Y
                                      Yash tank
                                      from AMRELI, Gujarat
                                      Apr 15, 2023
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                                      Address: BHERAi road rajula

                                      Bus name : Div to Paniget *GSRTC m-Ticket*RAJULA to BARODA CENTRAL BUS STATIONName:Harsh vaghelaTripCode:0725DIUBRDGJR46PNRNO/OB:G[protected], GS29917287 DOJ:[protected], :09:30:00, GURJARNAGRISeatNo: 21, 22BoardingPt:RAJULATxn Pass:ujQ3JwPr Carry ID during jrny. T&C apply. I request to you please refunde my money I talks with reservation window but he was not taken responsibility of online booking these is fraud please recover my money
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