Gujarat State Road Transport Corporation [GSRTC] Complaints & Reviews

Date. 25.06.2018 samay. 7.15 vage bagasara nana bus stop upar hu ubhelo tay thi hu 2yrs thi besu chu kale rat na roj condctur em keta kal thi bus na ubhi reta me temane kidhu kem na ubhi na raie to gadu ane marva dodela ane hu bhi temane same bolta temane dairek bus police sts. Laie lidhi tay sir em kidhu ke pehla tame driver coundtur cho kem kha. Pade karan driver younfrom pn pehrol nohato ane me kidhu bus kem na ubhi raie to ke amara baap ni bus che ame jem kaie em j chalvu pade baki nay aaavanu bus number 5757 monday 7.15 vage bus rut amreli junagadh ane dar monday na roj rate te condter 39ticet thati hoie 1rupiyo em kahe ke ubhi rakhvana laie che baki badha driver coundter aaave che koie dvs kay problem nthi aaa monday na roj coundter paisa vadhre laie che ane dhamki aaape che

Bardoli linear. We are having a complain about the renewal of student pass in bardoli linear station. There is only 1 server for boys and girls due this mass gathering is done on the station. We are coming from last 1 week and still due weak server the pass have not been renewed. Due to this we are not able to attent our college lectures. Please look in our problem.

Deae team,

I had tried for booked my gsrtc ticket on8th june 18 but i could not get that ticket but my amount was deducted from my account worth of around 700.
I please to request you to revert asap.
I thought it will return on 3 to7 days as every privet sector return the amount but our govt sector has to improve for thir attitude towarsa the customer.
Gsrtc ref num is gs 5847105.
Hope that it will works and look your prompt and positive response in regard of subjected matter
Hardik darji
[protected]

Respected sir/mem,

I m a lady.. Passanger
On 24/06/2018 on time 10 p. M..
Im travelling in rajpipla depot bus.
(No-092052) between vadodara to thuvavi that bus is express.. And that driver did not stopped bus at 'thuvavi'... Stopage
That guy always stopped a bus... Long distance..
Sir i am working woman and that bus driver daily forget thuvavi stopage and drop late night too much long...

23 જુન 2018, શનિવાર ના રોજ બારડોલી-જાફરાબાદ બસ મા 2 સિટ રિઝર્વ કરેલી.બસ નો ટાઇમ 8:20 નો હતો. 3 કલાક સુધી રાહ જોયા છતાં પણ બસ આવી નહિ છેવટે અમારે પાછું ઘરે આવવું પડ્યું અને રિઝર્વેશન પણ કેન્સલ ના થયું.તેથી અમારી ટિકિટ ના પૈસા રિફાઇન્ડ કરવા વિનંતિ. પેસેન્જર ને ખુબજ તકલીફ પડે છે. તો આ વિષય પર ધ્યાન કેન્દ્રિત કરવા નમ્ર વિનંતી...
I request to refund my money and to resolve the issue.

I am booked ticket from vadodara to kheda on 23/06/2018 on 20:45.
*gsrtc m-ticket crew* baroda central bus station to kheda name: karuppasamy tripcode: baroda central bus station-tharad pnrno: c20878349 doj: 23/06/2018 deptime: 21:15:00hrs:class: gurjarnagri vehicleno: gj-18-ay-1779 no. Seats: 1 conductorno: [protected].
Bus number details are totally wrong and booking is not updated in conductor sheet
So i paid extra amount to travel the bus
What is the issue is happening here..
Please slove this issue

Dear sir,

I was in saputara on dated 7th june & taken on line 4- ticket from saputara bus stand in charge same day for 8th night bus seva.

I have reached on bus stand at 9:15 pm. To pick the bus, while bus time was 9:50pm.

Ticket was for ahmedabad from saputara.

Ticket was for my family name is below :

Devendra kumar verma
Pushpa verma
Arpeeta verma
Harsheeta verma

But bus not came that day, i wait till 12 :00 pm (24:00) after that i pick another bus for surat & then surat to ahmedabad by taking another ticket.

It happen because there was some strike from farmers of maharashtra. So bus have cancelled from shiradi.

Pl. Do needful for cancel to my ticket & return amount in my account as given below.

Icici bank
Devendra kumar verma
Account no.[protected]
Ifse no. Icic0000361
Branch bopal
Ahmedabad

I have attached here ticket.

I am awaiting a positive & fast response.

Regards
Devendra verma
[protected]

One of the passenger is smoking cigarette inside the bus in the presence of the bus driver and conductor. I tried to stop him politely but he didn't stopped. The conductor and bus driver also didn't took any action against this problem. I am having asthama issues and am allergic to these kind of smokes. I request you to look in this particular matter and solve the problem by contacting the driver or else conductor so that they can properly take care of these things.
Bus number : gj 18 z 1719

My self drseema gokani travelling in rajkot to kalawad root bus time 1:30 started from rajkot i want to reach gardi vidhyapitha anandpar my many reqvest conductor lady with fatbody pblock no 103 But me 1 to 2 km far from my destination i m a regular costomar of st block no 103 Bbut befor 2 month she also done this now she repeat so i complain than she misbehave and physically torchare i add photo with this and condictor photo this is very bed 4 gsrtc do need ful

My self drseema gokani travelling in rajkot to kalawad root bus time 1:30 started from rajkot i want to reach gardi vidhyapitha anandpar my many reqvest conductor lady with fatbody pblock no 103 But me 1 to 2 km far from my destination i m a regular costomar of st block no 103 Bbut befor 2 month she also done this now she repeat so i complain than she misbehave and physically torchare i add photo with this and condictor photo this is very bed 4 gsrtc do need ful

૬/૬ એ ઓનલાઇન ટીકીટ બૂક કરાવી હતી.તેમાં ૨૫૬ રૂપિયા કપાયા પણ ટિકીટ મળી ન હતી. ૭/૬ એ જ ટિકીટ બુક કરાવી પણ ૨૫૬ રૂપિયા કપાય ગયા . ટીકીટ મળી ન હતી. કુલ - ૫૧૨ રૂપિયા કપાયા છે. અને ૭ દિવસ પછી ૧૨/૬ એ રૂપિયા ૨૫૬ ખાતા મા આવી ગયા છે. હજુ બાકીના પૈસા ૨૫૬ પાછા મળ્યા નથી.

ટીકીટ ની બુકિંગ નો સ્ક્રીન શોટ અને કપાયેલ પૈસા તથા પાછા મળેલ પૈસા નું મીની સ્ટેટમેન્ટ નો ફોટો નીચે એટેચ કરેલ છે.

I am on bardoli depo and hear student pass office has say thet can't work speedly they say computer server is slow they say that thing from last 4 to5 days and all the students are disturb so please help us the officer do bed behaviour with student studrnt stay in line from morning 7 am to evening 4 pm. Please help students to solve this problems.

Dear sir,
We are daily traveling in morning bus around 8:15 am on yesterday 21/6/2018 bus route karjan to vagra stop stop at maglej their were manny student going to school and job person to reach karjan.

Manny times cloud stop but driver & conductor not stop, due to student not doing yoga performance in school.

Please take action as soon as possible.

Dear sir/mam’m,

I m passengers we stand at galaxy cinema naroda ahmedabad with my family (Me, my wife, and my son) my son just 2.8 years old we shouted at driver also counductor but they don’t stop the bus you know very well right now summer its very hot temperature but they don’t stop the bus so i am really upset due to staffs not working properly, i expecting from your side you will punish to your bus staffs ane they never do again like this.

Bus no. Gh18y9894
Route. Morbi to ambaji
Busr type. Express
Time : 2:30 pm (When we stand at galaxy naroda, ahmedabad)

Thanks & regards
Rohit patel
Mo. [protected]

Dear sir,

I have booked e-ticket from ahemdabad ranip to bharuch, which is of 9:28 pm night from gsrtc online ticket booking on 14/06/2018 and after submit option from gsrtc site amount of bus fare rs. 519/- is debited from my sbi bank account but i did not get e-ticket.
After this i dialled gsrtc no.[protected] and i was being told that refund will be not deposited in my sbi bank account, however till this week.

My ob reference of bus from ahemdabad ranip to bharuch was gs5885357 & pnr number i didn't get
However, till date the same amount is not credited to my account.

Kindly do the needful, since there is helpline number or complain number
Thank u
Sir
Viraj prajapati

Everyday at unn cross road, unn, surat passengers waiting for bus on road side, but drivers drive through brts lane specially made for brts bus in surat and does not even notice passengers waiving hands towerds them from road side.

Brts route is situated in middle of the road and it is only for brts bus. Gsrtc bus should be on reguler road as passengers are waiting for it at road side. But just to avoid some traffic and reach there destination asap, drivers drive in brts route and completely ignore passengers standing at road side. However buses are empty and still drivers does not notice passengers.

Dear officer

Bus name : dakor surat, gurjar nagari
Bus no : gj18, 2256
Bus driver name : umesh
Bakkal no: 11321
Time: 7:30 from the dakor for surat

My self hardik jayantibhai patel (Ravi) i am a branch manager in finance company at baroda & i am a president of bhartiya kishan union (A) gujarat state.

I was travel for my job ode bus station at umreth 111 assemble via dakor surat gurjar nagri bus from the long time..

But recently one of driver name of mr umesh age 45 year, bakkal no 11321, has just joined as a proxy driver for dakor bus station bus no gj18, 2256 timing 7.45 arrival at ode from the dakor to surat.

Bus driver has drive bus very roughly, many time i watch that he was left out them hand from the bus staring even he was push the multiple short break in every five to ten minute due to that children, women, old aged people are slept in bus.

Two days ago i have requesting him that kindly drive bus slowly with safety bcas this type of driving will becoming a serious accident.

But he told me that he will drive bus speedily with multiple sudden short break.

So here i want to file my serious compliant that kindly restrict this driver for driving bcas i think he is habited to drive as my compliant & its very risky for all passengers.

This is to kind requesting you to please take necessary steps otherwise once big accident made by this driver.

Hardik jayantibhai patel (Ravi)
60 th street, bahroda, ta umreth
Dist anand, gujarat, 388210
M.[protected]
Email id; bku. [protected]@gmail.com

Dear Sir / Madam

My name is Pradeep, residing at Ankleshwar, Gujarat. I am a person having locomotor disability and carrying "Unique Disability ID" of Government of India, Department of Empowerment of Persons with Disabilities, Ministry of Social Justice and Empowerment, Government of India, issued by Card Issuing Authority, General Hospital, Bharuch in which I am certified with 85% Permanent Disability.

I understand that Gujarat State Transport Corporation has provided 100% concession to the disabled person of my category and 50% concession to my escort. However, I was denied of the said benefits given by the Corporation today during my bus journey from Vadodara to Ankleshwar, after meeting my Neurologist in Vadodara. The reason given for this denial both by the conductor and driver of the GSRTC Bus, in which I and my wife traveled, was that my said Unique Disability Id is not valid for any concession as it is not issued by GSRTC. In fact, these gentlemen have not heard of such Unique ID card so far. We therefore had to pay full fare of the ticket and completed our journey. After getting down at Ankleshwar bus station, we contacted the available officer in Ankleshwar GIDC bus depot and explained the matter to him. He, while apologizing for the ignorance shown and treatment given by the said bus conductor and driver, informed us that this must have happened because of their ignorance about “Unique Disability ID” and its validity / benefits offered by it. He also suggested us that from next time onwards, if require, we should communicate to the concerned conductor that my unique disability card is issued by Government of India and is valid anywhere in India.

What I would like to request you now is that please make conductors and drivers of Gujarat ST busses, in general, aware of the existence and validity o[censored]nique Disability ID, issued by Government of India for availing concession in ST buses. I would also suggest that a notice / announcement is placed above the seats of disabled passengers of the ST Busses indicating validity of the said certificate, so that in future none of less fortunate peoples like me, who is carrying Unique Disability ID is NOT denied of concession in ST Buses.

I would look forward to receiving your response in this matter.

Thanks and Regards

Pradeep
Gujarat

Sir i have recently booked a online ticket through gsrstc - v-website from gadhada to limkheda (Bus name savarkundla - dahod) bus no-gj-8391. I found the booking amount had been debited from bank account, but not ticket booking has been done from gsrstc. The ob reference number is cd5932735 for the related transaction. I even searech details about the transaction on the online website of gsrstc, but have not found any details regarding the transaction done.
Help me to get the refund bank

Respected sir
My name is jayendra from vasna ahmedabad. My job at bavla since 2006 and i annoying gsrtc bus service.
Due to making overbridg anjali to mahalaxmi, bus of bavla depo via anand nagar not come at vasna but bus come at vasna whose route of via juhapura.
I request you to all bus will come via vasna. This is for kindly information cercular for making overbridg all bus come via paldi, sukhipura, jivraj mehta hospital, vasna, juhapura/anand nagar and bavla.
I had talk with depo manager of vasna last week and she commitment for some buses will come via vasna but after one week no change of bus route of via anand nagar buses and not receiving of my mobile call.
Please again request for route change of above mentioned.
Thanking you

Jayendra mendha
[protected]