Gujarat State Road Transport Corporation [GSRTC] Complaints & Reviews

I booked my ticket from palanpur to mehsana modhera highway. I made the payment. Then i see that amount is debited but my ticket is not booked. I booked my ticket on[protected]. So now i want refund. So please take a prompt action. Because in this website it has written that payment transaction should be completed in 15 min. But it couldn't happened. That's why, and i booked ticket for tomorrow i. E[protected] so that i want my refund. So please give due attention to complaint.

I have booked mticket with details below
Theres no sleeper coach its just ordinary bus... I paid for sleepercoach...
So i want refund
My ticket details:-
*gsrtc m-ticket*ahmedabad central busstand to surat central bus stand name: chirag hirabhai patel tripcode: 1500nhrnrshrd30 pnrno: g20944345 doj: 29/06/2018 deptime: 15:30hrs seatno: 11, 12 class: sleeper boardingpt: new bus terminal-1

Hello sir
I m a student and last 4 yr i m regular use jamnagar to ahemdabd bus at 5 a. M but now a days this bus will be converted to gurjar nagri so we cant be afort to pasanger pass and so many student will be travel in these bus so i request you sir plz express bus or local bus can be provide to mornig becuse our colg time will be 7.20so cant not travel 5.30 bus plz request you to allowed student pass or bus will be change to local or express

Dear sir/madam,
Bus bound from gandhinagar to kapadwanj at 0915h is being delayed deliberately by the driver driving today 28jun18. It has become a habit of this driver. He stop the bus at unauthorised stp also. Today he started from gandhinagar at 0924h instead of 0915h.
We have many times requested him to drive bus as per rules. But of no use.

Kindly ask driver to run the bus in time and not to stop at unauthorised suop.

Other bus driver on this route are very nice and having very good behavior.

Kindly do needful.

Respected sir,
Myself passengers, i have a complain about petalad surat bus, bus number gj-18-z-1840, time-8am this bus is irregular from few days due to bus speed. Bus speed is control under 60 to 65/km that's why the bus is let atlist 20 to 25 minute due to this we are facing problem. We are let at job because bus is irregular and this bus is gurjer nagari bus we have passenger pass of gurjer nagari in that bus atlist 20 to 25 passengers have pass. So kindly note our complain and please help us to regular bus time. We try to contact with petlad depo manager but he can't answering our calls. Moreover the bus is gurjer nagari but in a month bus is ordinary more than 10 time. This is a request from all passenger who have service pass of gurjer nagari bus.
Thank you,
Passengers

Respected sir,
Myself passengers, i have a complain about petalad surat bus, bus number gj-18-z-1840, 8am. This bus is irregular from few days due to bus speed. Bus speed is control under 60 to 65/km that's why the bus is let atlist 20 to 25 minute due to this we are facing problem. We are let at job because bus is irregular and this bus is gurjer nagari bus we have passenger pass of gurjer nagari in that bus atlist 20 to 25 passengers have pass. So kindly note our complain and please help us to regular bus time. We try to contact with petlad depo manager but he can't answering our calls. This is a request from all passenger who have service pass of gurjer nagari bus.
Thank you,
Passengers

Ahemdab depo me 1 no. Ki tarf mahia shochalay he to kyaa ush mahila ko aap pagar nahi dete ho.
Kyuki wo mahila uniyan jane kaa 5 rs. Leti he. Ao waha par chhota poster me likha he ki mahila uniyan kaa 1 rs. To to firbhi 5 rs.
Tamone amari nivedan he. Ki
Aab vaha par badaa poster lagaya jaye complain number me sath ki likha ushe jyaada n de

Date. 25.06.2018 samay. 7.15 vage bagasara nana bus stop upar hu ubhelo tay thi hu 2yrs thi besu chu kale rat na roj condctur em keta kal thi bus na ubhi reta me temane kidhu kem na ubhi na raie to gadu ane marva dodela ane hu bhi temane same bolta temane dairek bus police sts. Laie lidhi tay sir em kidhu ke pehla tame driver coundtur cho kem kha. Pade karan driver younfrom pn pehrol nohato ane me kidhu bus kem na ubhi raie to ke amara baap ni bus che ame jem kaie em j chalvu pade baki nay aaavanu bus number 5757 monday 7.15 vage bus rut amreli junagadh ane dar monday na roj rate te condter 39ticet thati hoie 1rupiyo em kahe ke ubhi rakhvana laie che baki badha driver coundter aaave che koie dvs kay problem nthi aaa monday na roj coundter paisa vadhre laie che ane dhamki aaape che

Bardoli linear. We are having a complain about the renewal of student pass in bardoli linear station. There is only 1 server for boys and girls due this mass gathering is done on the station. We are coming from last 1 week and still due weak server the pass have not been renewed. Due to this we are not able to attent our college lectures. Please look in our problem.

Deae team,

I had tried for booked my gsrtc ticket on8th june 18 but i could not get that ticket but my amount was deducted from my account worth of around 700.
I please to request you to revert asap.
I thought it will return on 3 to7 days as every privet sector return the amount but our govt sector has to improve for thir attitude towarsa the customer.
Gsrtc ref num is gs 5847105.
Hope that it will works and look your prompt and positive response in regard of subjected matter
Hardik darji
[protected]

Respected sir/mem,

I m a lady.. Passanger
On 24/06/2018 on time 10 p. M..
Im travelling in rajpipla depot bus.
(No-092052) between vadodara to thuvavi that bus is express.. And that driver did not stopped bus at 'thuvavi'... Stopage
That guy always stopped a bus... Long distance..
Sir i am working woman and that bus driver daily forget thuvavi stopage and drop late night too much long...

23 જુન 2018, શનિવાર ના રોજ બારડોલી-જાફરાબાદ બસ મા 2 સિટ રિઝર્વ કરેલી.બસ નો ટાઇમ 8:20 નો હતો. 3 કલાક સુધી રાહ જોયા છતાં પણ બસ આવી નહિ છેવટે અમારે પાછું ઘરે આવવું પડ્યું અને રિઝર્વેશન પણ કેન્સલ ના થયું.તેથી અમારી ટિકિટ ના પૈસા રિફાઇન્ડ કરવા વિનંતિ. પેસેન્જર ને ખુબજ તકલીફ પડે છે. તો આ વિષય પર ધ્યાન કેન્દ્રિત કરવા નમ્ર વિનંતી...
I request to refund my money and to resolve the issue.

I am booked ticket from vadodara to kheda on 23/06/2018 on 20:45.
*gsrtc m-ticket crew* baroda central bus station to kheda name: karuppasamy tripcode: baroda central bus station-tharad pnrno: c20878349 doj: 23/06/2018 deptime: 21:15:00hrs:class: gurjarnagri vehicleno: gj-18-ay-1779 no. Seats: 1 conductorno: [protected].
Bus number details are totally wrong and booking is not updated in conductor sheet
So i paid extra amount to travel the bus
What is the issue is happening here..
Please slove this issue

Dear sir,

I was in saputara on dated 7th june & taken on line 4- ticket from saputara bus stand in charge same day for 8th night bus seva.

I have reached on bus stand at 9:15 pm. To pick the bus, while bus time was 9:50pm.

Ticket was for ahmedabad from saputara.

Ticket was for my family name is below :

Devendra kumar verma
Pushpa verma
Arpeeta verma
Harsheeta verma

But bus not came that day, i wait till 12 :00 pm (24:00) after that i pick another bus for surat & then surat to ahmedabad by taking another ticket.

It happen because there was some strike from farmers of maharashtra. So bus have cancelled from shiradi.

Pl. Do needful for cancel to my ticket & return amount in my account as given below.

Icici bank
Devendra kumar verma
Account no.[protected]
Ifse no. Icic0000361
Branch bopal
Ahmedabad

I have attached here ticket.

I am awaiting a positive & fast response.

Regards
Devendra verma
[protected]

One of the passenger is smoking cigarette inside the bus in the presence of the bus driver and conductor. I tried to stop him politely but he didn't stopped. The conductor and bus driver also didn't took any action against this problem. I am having asthama issues and am allergic to these kind of smokes. I request you to look in this particular matter and solve the problem by contacting the driver or else conductor so that they can properly take care of these things.
Bus number : gj 18 z 1719

My self drseema gokani travelling in rajkot to kalawad root bus time 1:30 started from rajkot i want to reach gardi vidhyapitha anandpar my many reqvest conductor lady with fatbody pblock no 103 But me 1 to 2 km far from my destination i m a regular costomar of st block no 103 Bbut befor 2 month she also done this now she repeat so i complain than she misbehave and physically torchare i add photo with this and condictor photo this is very bed 4 gsrtc do need ful

My self drseema gokani travelling in rajkot to kalawad root bus time 1:30 started from rajkot i want to reach gardi vidhyapitha anandpar my many reqvest conductor lady with fatbody pblock no 103 But me 1 to 2 km far from my destination i m a regular costomar of st block no 103 Bbut befor 2 month she also done this now she repeat so i complain than she misbehave and physically torchare i add photo with this and condictor photo this is very bed 4 gsrtc do need ful

૬/૬ એ ઓનલાઇન ટીકીટ બૂક કરાવી હતી.તેમાં ૨૫૬ રૂપિયા કપાયા પણ ટિકીટ મળી ન હતી. ૭/૬ એ જ ટિકીટ બુક કરાવી પણ ૨૫૬ રૂપિયા કપાય ગયા . ટીકીટ મળી ન હતી. કુલ - ૫૧૨ રૂપિયા કપાયા છે. અને ૭ દિવસ પછી ૧૨/૬ એ રૂપિયા ૨૫૬ ખાતા મા આવી ગયા છે. હજુ બાકીના પૈસા ૨૫૬ પાછા મળ્યા નથી.

ટીકીટ ની બુકિંગ નો સ્ક્રીન શોટ અને કપાયેલ પૈસા તથા પાછા મળેલ પૈસા નું મીની સ્ટેટમેન્ટ નો ફોટો નીચે એટેચ કરેલ છે.

I am on bardoli depo and hear student pass office has say thet can't work speedly they say computer server is slow they say that thing from last 4 to5 days and all the students are disturb so please help us the officer do bed behaviour with student studrnt stay in line from morning 7 am to evening 4 pm. Please help students to solve this problems.

Dear sir,
We are daily traveling in morning bus around 8:15 am on yesterday 21/6/2018 bus route karjan to vagra stop stop at maglej their were manny student going to school and job person to reach karjan.

Manny times cloud stop but driver & conductor not stop, due to student not doing yoga performance in school.

Please take action as soon as possible.