Gujarat State Road Transport Corporation [GSRTC] Complaints & Reviews

I have a use GSRTC APP. and booked ticket process for dtd. 23.02.2018. Payment deduct in my credit card account. but problem ticket not booked and not receive booked msg. All ready choose another bus. So please help me refund my payment. All ready call customer care no but no response.

Below my credit card msg : -
" Rs.356.00 was spent on your SBI Card no. ending XX5627 at GUJARAT STATE ROAD TRA on 23 Feb 18. Remaining...

I'm arun on monday, i try to book my bus ticket from vadodara to veraval through your gsrtc online bus booking app but after i gave otp and other banking details the money is deducted from my account but the bus ticket's pnr no. And other details are not given in message and they say's that your transaction is failed but may money is deducted. So i kindly request to refund my money the ammount is 267 ruppes...

I am complaint for the on my sheet remove the my mobile charger i am traveling to adipur from veraval city and bus stop in rajkot new bus stand for dinner break in rajkot i leave the my sheet for 10 min only and i come back then i see no that a my charger i not available on my sheet.
My seat no.16
Root name. Kodinar to mundra
Pnr no. G19034024

Please kindly contact me and pls back my charger other wise...

GJ 18 Y 9638
Myself Lalit Shah and i m at dhanera sttaion at 5:30 pm today(26/02/2018)
When i ask to conducter where this bus is going than he is quarreling with me and push me at door of bus and damage my luggage.
Bus route is ambaji to vavdi.
I want justice because some another passanger is not going to tease by conductor
Rudely behaviour with me....

The below letter emailed to [protected]@mail1.gsrtc.in (From [protected]@GMAIL.COM) on 19th February 2018.

BUT I DID NOT GET ANY REPLY TILL DATE.

Hello GSRTC,

My name : Ankit Radhanpura
My mobile number : [protected]
My email ID : [protected]@GMAIL.COM
Journey date: 18/02/2018
Total tickets: 4

My journey from BHINMAL (Pickup Point) to AHMEDABAD...

* gsrtc m-ticket * gandhidham to bhavnagar psngrname mohammedfarasat hashmi tripcode 1900mtmdbvnslp3 pnrno : g18999004 jnydate : 24/02/2018 deptime : 22:15hrs seatno (S) : 11 class : sleeper boardingpt : gandhidham.
Worst seat also not working after telling conductor told me this is not my work
So answer me who is responsible for this.
Refund back...

With reference to above subject, we have booked our tickit from anjar. Details of tickit is as below

Bus rout : mundra port to dahod.
Pnr no: g18950723
Passanger start point : anjar

Passanger detail :
Nikunj j solanki
Vishakha n solanki.

We have complain to anjar depot manager : his contact no : [protected].

Further we inform you that bus was not come to...

My self kishan bhuva i m travelling from limbdi to gondal. I travel in gsrtc express bus. Bus no gj 18 z 2889. I reached near chotila at that time conductor and driver say that bus not riding very well. Bus have not good pick up. So they are transfer to us in other bus. After went to other bus we check that bus are running very well and they both staff are west my time because i need to reach at my home at bus time. But he west my important...

On 10 feb 2018 a payment was done for the ticket to go to adipur, gaandhidhaam. But the ticket was not booked due to network issue and no confirmation was there for the ticket but the money was deducted from credit card.

Why do you guys have to log in us to file a complaint? How absurd is that.

If my complaint is not described in 350 words, it is likely not to be resolved??? What a #! I want my money back. If you...

Hie
Pnr number-g18737572
Journey from-surat central bus stand
Jouney to - palanpur
Journey date =10-2-18
Departure time -22:15 hrs.
Trip code -2215srtplansp30
Class - sleeper
Rount no.-sitting
No. Of seats-01
Bank txn. No[protected]
Seat no.14

Txn passward-s2kjhrbe

Passanger info:
Hansaben mevada age-54 gender - female
Total...

We are students studing in govt engg college in modasa. Our college starts from 11am. We are travelling in nehrunagar-limbdi bus which departs from nehrunagar. Bus no. Is gj-18-z-2120. Our destination is modasa. Earlier this bus used to depart at 7:15 from nehrunagar and reach modasa at 10:15. This time was convenient as our college timings are 11am so we were able to reach on time. But now as bus departs at 7:40 from nehrunagar it is difficult...

Detail is under
Booked on-12/01/2018
Botad to ahmedabad
Jurney date:-13.01.2018
Pnr g18347241
Ref no-gs4917257
1st = sbi debit card 459xxxx72 for a purchase worth rs196.0 on pos [protected] at gujarat state road tra txn#[protected].
2nd = sbi debit card 459xx9672 for a purchase worth rs196.0 on pos [protected] at gujarat state road tra txn#[protected].

From
Gautam...

I have student pass of express category. I sat in their bus which was having only express written over it. So it was clear to me this wasn't gurjar nagri express. But the conductor came and said you'll have to pay the ticket because it's gurjar nagri express. I had to pay ₹87 as ticket even though i had pass for express. No where on the bus it was written gurjar nagri.

I had to pay ₹87 just because they never mentioned...

Gentlemen, This is my second request to refund my amount rs.111 which was wrongly charged from me on failure transaction of ticket booking. Transaction reference no - GS5153024 Transaction date - 17.02.2018
Failure of ticket booking - Ahmedabad nehrunagar to Botad in krishnanagar gariyadhar
Email I’d - madhav.[protected]@gmail.com
I attached screenshot of such failure transaction...

Gujarat state road transport corporation [gsrtc] — charging price higher than mrp at shops in rajula st

Submit a complaint
Shops in rajula bus depot charge higher price than mrp for many items.

A shop keeper is charging 40rs for an maaza bottle which has mrp of 35rs. Also taking 2 rs more on food packets, like mrp is 10 and charges 12rs. On confronting the issue with him he said this the price charged...

My complain is that i booked 4 tickets in gsrtc website. Travel from bhavnagar to bandhani x at time on 7 a. M pnr no is g18810236. But bus departure not on time.2 bus passengers in to 1 bus this is not right. Have to pickup train at nadiad. We doesn't afford to be late. So we doesn't go in bus and we call the car and go by car. So i want refund. Because i don't travel in bus. S t sarvice is not good....

Respected sir/mam,
My name is nimish goel. Yesterday i have booked a gsrtc bus via online reservation. I have booked bus from ahmedabad to ambaji and timing of my bus was 12:35 am (18/02/18).

I reached the bus stand (Geeta-mandir) by 12:10 am. But till 1 am my bus haven't arrived yet. There was no one in the inquiry box where i can confirm the timing or check status of bus. I saw one authority person roaming around...

Himatnagar thi tharad jati bus no.2826 driver conductor base no - 590 & 290 che aa banne potani marji chalavi bus direct layi gya che... Rto circle himatnagar avi nathi palanpur java vala 8. Pasanger hata bus no root bypass rto circles thi to pan bus city ma thi nikdi gayi che.. Bus time 5.45 am no che pasanagr special texi layi city ma thi rto circle par aarya to st driver city ma thi bus layi gya collector ne aavedan patra apel che jya...

Today i am travel from ahmedabad ranip station 9:30am to patan in gsrtc and siting in at ranip depo at that time cunductur miss behaviour with my wife and she is doing job in gsrtc department at viramgam depo as a junior assistant. She have salary slip of both month october 2017 and january 2018 but conductor says this is not valid and he says many more words.
What reputation about my and my wife.
Kindly take action.
Regards:-br...

Respected sir,
I am request to notice my complain as i mentioned below. Godhra depo information service superviser not providing properly information about the jalod to jashadan route bus (09:00pm) because they informing me today that this route bus was already departure at 08:50 from godhra depo before time as mentioned in reservation ticket (09:00pm) but actually the bus was not came there or not departure at that time after that...