Show menu
Close
FAQ FAQ Categories Categories Sign in Sign in
Close
Gujarat State Road Transport Corporation [GSRTC]
Gujarat State Road Transport Corporation
Customer satisfaction rating: 6%
Submit a Complaint
2921
COMPLAINTS
ADVERTISEMENT

Gujarat State Road Transport Corporation [GSRTC] Customer Care

Website:
FacebookLinkedIn
Address
Central Office, C/O Central Workshop GSRTC
Naroda
Ahmedabad District
Gujarat
India - 380001

Customer Care Phone Numbers and Contacts

Phone:
Phone:
up
1569
down
649

Submit a Complaint
Customer satisfaction rating
6%
Complaints
2921
Pending
0
Resolved
162
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Working hours
Mon 12:00 am - 12:00 am
Tue 12:00 am - 12:00 am
Wed 12:00 am - 12:00 am
Thu 12:00 am - 12:00 am
Fri 12:00 am - 12:00 am
Sat 12:00 am - 12:00 am
Sun 12:00 am - 12:00 am

Gujarat State Road Transport Corporation [GSRTC] related photos (690)

Complaints with pictures are more trusted and informative   

Gujarat State Road Transport Corporation [GSRTC] Photos

Gujarat State Road Transport Corporation [GSRTC] Complaints & Reviews

Sort by:
Report
Copy

Nadiad to Zalor gujarat st at Deesa 00:20 AM[protected] bus not stopped at bus dippo. 2 passengers was there at Deesa bus dippo but still bus not stopped. Conductor said bus is full. But we saw blank seats and sleeper back side of bus.
Nov 14, 2020

Complaint Status

Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
Add a comment
Helpful
Share

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    My sister Minaz Belim travelled in gsrtc bus number GJ-18-Z-6175 on dated 13 November 2020 17.15 pm
    We called conducter...
    Helpful
    Share
    Report
    Copy

    Tarikh 13/11/20 na roj Bariya depo ni Bus no.3005 na drivere Bej no.16055 temj conductor Bej no 2808 na Bus smayser Bus stend uper nahi ubhi Rakhi temj Cctv ane TV screen nahi chalu Rakhel ane javabdar karmchari a maik ma Alauns nahi kari Jena karne Bus chuki gaya tethi javbdaro same karyvahi karva Babt
    Nov 13, 2020

    Complaint Status

    Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
    Add a comment
    Helpful
    Share

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      Report
      Copy

      According to guidelines the gsrtc buses are not denying the passengers from entering the bus. They are violating the rules and regulations of covid19 and social distancing is not being maintained in GSRTC buses.

      Bus details:Gj18 0912 Mahesana Depo
      Allowing the passengers beyond 60% covid criteria
      Nov 13, 2020

      Complaint Status

      Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
      Add a comment
      Helpful
      Share

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        Report
        Copy

        This is to bring to your notice that "VAPI-CHANASMA bus" GSRTC has SURAT as one of its stop. But the bus driver is bypassing surat inspite of having passenger of SURAT. he is saying in this diwali traffic, I will not take bus inside SURAT. He is saying that SURAT passenger will have to drop on highway . This is very wrong as highway is 15 km away from central bus station . Now you cant do anything as bus will arrive surat i just 1 hr, and you will read my message after all incident has taken place. And many passengers are waiting in surat central bus station for this bus. BUT they dont know that this GSRTC bus will not arrive in surat station. GSRTC DOESNT FULFILL COMPLETE PASSENGER SERVICES. EVERYONE NEW PROBLEMS ARISES. GSRTC WAS HAVING PROBLEM, HAVE PROBLEM AND WILL HAVE PROBLEM . GSRTC WILL NEVER CORRECT ITSELF. thank you.
        Nov 12, 2020

        Complaint Status

        Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
        Add a comment
        Helpful
        Share

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          Report
          Copy

          Many bus stop route from bhuj to gandhidham
          Stopped and create some benefit for Private bus Travells
          I want suggest many private all buses (Travells Bus) are daily departure continue after 20 min there were full off passenger like( Gheta bakra bhakra hoy)
          There are make profit from Gsrtc beacause our bhuj gandhidham route stopped after unlock and benefit for Private buses and some bus never time to time reach station and people direction change for privete buses

          Sir kindly many route are closed are open for all citizen and also.

          I have greter solution for all chart clearly rout display board for bhuj to gandhidham like mini bus
          Route & many people come regular

          One of the citizen
          Bhuj, Kutch, gujarat
          Nov 11, 2020

          Complaint Status

          Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
          Add a comment
          Helpful
          Share

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            I am Manmitsinh Zala,
            I have booked a Ticket from Paytm for Ahmedabad(Bapunagar) To Rajkot via Online mode Bus (Bayad...
            Helpful
            Share
            It has been observed that GSRTC buses are now travelling with full capacity (even some passengers are standing besides the...
            Helpful
            Share
            Report
            Copy

            Chandola depo ni ahmedabad to bahiyal savare 6.45 klake ahmedabad three thi upadi bahiyal aavati ane bahiyal thee 8.40 klake upadati bus canceeled karavamaa aavee che je satavare chalu karva veenati
            Nov 09, 2020

            Complaint Status

            Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
            Add a comment
            Helpful
            Share

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              Report
              Copy

              I Booked My Bus Ticket On[protected] On GSRTC Site
              Booking Date[protected] Return Date[protected]
              Ahmedabad Krishna Nagar Stand To Bhuj
              Amount Rs. 572.00
              This Amount Debited in My bank Account,
              But Ticket Not Book By GSRTC
              Online Ticket Booking Transaction Failure
              Nov 07, 2020

              Complaint Status

              Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
              Add a comment
              Helpful
              Share

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                Report
                Copy

                Crew members are not appropriate and polite.They didn't pickup booked passengers from their selected area location is confirmed by crew member of that bus

                I faced problem for travelling surendranagar to rajkot. I was ask crew no that which stops are there and he told me ratanpar patiya. So I arrived at location and contact to crew no at that time he denied to reach their location and told me that we was pass through bypass. We didn't come at your location.

                How it is relevant and appropriate?. I have to purchase new ticket with this inconviniency so I want refund of this trip.
                Nov 07, 2020

                Complaint Status

                Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
                Add a comment
                Helpful
                Share

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  Report
                  Copy

                  Hello sir/ma'am
                  I'm Jenish chanchad yesterday[protected] I was a book my ticket online on GSRTC Website through but the Amount has been cut out but the ticket was not booked.
                  So, please sort time in provide my refund amount.
                  And this type is happening 2 times so twice amount debit to my bank account.

                  So, please refund my amount in sort time.
                  for your kind references I'm writing my EMAIL-ID.

                  [protected]@gmail.com
                  Nov 06, 2020

                  Complaint Status

                  Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
                  Add a comment
                  Helpful
                  Share

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    We were entering to keshod bus stand about 4:10 am on 6th Nov 2020. We see the bus entered in bus stand but did not stop in...
                    Helpful
                    Share
                    Report
                    Copy

                    We arr travelling from Anand to Gandhi agar in Karamsad~Gandhinagar local bus on Daily Basis and we all working under State Government in verious depart. Anand depot has give so many busis till date like bus no. 4250, 3975 and many more but no one bua is working in good condition so we travel 100 km and reach aprox 8.45 to 9.00 please alot atlist good Conditions Bus
                    Its an humble requist
                    Nov 05, 2020

                    Complaint Status

                    Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
                    Add a comment
                    Helpful
                    Share

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      Report
                      Copy

                      I Booked MY BUS Ticket ON[protected]
                      Ahmedabad Krishna Nagar STAND TO Bhuj ( RUTURN ALSO )
                      Booking DATE[protected] & Return DATE[protected]
                      Ticket Amount RS. 572.00 INR
                      This Amount Debited In My Bank Account
                      BUT TICKET NOT BOOK
                      PLEASE REFUND THIS AMOUNT IN MY BANK ACCOUNT
                      Online Ticket Booking Transaction TIME OUT
                      Nov 05, 2020

                      Complaint Status

                      Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
                      Add a comment
                      Helpful
                      Share

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        Report
                        Copy

                        Plz sir mata no madha to amreli sleeper bus windows curtain is not in bus .One side ladies sleeping and one side jeans sleeping is not good. Not a secure journey for passenger.plz solve the problem very fast.
                        Mata no badha to amreli bus ma Windows not curtain in sleeper Bus.
                        Mata no badha to amreli bus ma Windows not curtain in sleeper Bus.
                        Nov 04, 2020

                        Complaint Status

                        Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
                        Add a comment
                        Helpful
                        Share

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          Report
                          Copy

                          As I was travelling from Dwarka to Morbi on 22/10/2020 at 21.oo from Dwarka & Reaching MORBI at 02.45(late Night).Conductor & Driver of DWARKA -MANDVI (MANDVI Depot) refuse to go stop of OLD BUS STAND. Which is regular stop & all buses are going for passengers.As I am senior Citizen, I request him that please take bus on your regular route, but both Conductor & Driver make forcibly drop down at Morbi depot which is about 2.5 km away from old bus stand stop.Both on duty quarreling and insulting words with me and asked never come in this bus next time. I have requested to Morbi Bus Depot controller to give complaint book, but he refused to give same one and also not asked to Conductor/Driver to run bus on regular route. There were 5/6 passengers was waiting for Mandvi bus on old bus stand.
                          Nov 02, 2020

                          Complaint Status

                          Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
                          Add a comment
                          Helpful
                          Share

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            Report
                            Copy

                            Dear Sir/mam
                            Today I can go anand from Napa so I can raise my hand for bus Botad to Nadiad at 9 : 00 but bus can't stop so please i request you that you can understand bus driver and candocter can all bus stop can stop for 5 or 10 seconds. I am sure you can understand our problems. Thank you Jay hind jay bharat.
                            Nov 02, 2020

                            Complaint Status

                            Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
                            Add a comment
                            Helpful
                            Share

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              નમસ્કાર,

                              આદરણીય ગુજરાત સ્ટેટ રોડ ટ્રાનસપોર્ટ...
                              Helpful +1
                              Share
                              Report
                              Copy

                              Junagadh depo running bus junagadh to japharabad.
                              Conductor mis behaviour with passanger and stranger in bus stop please that is not good work.
                              Stopped and complaint against conductor
                              Nov 01, 2020

                              Complaint Status

                              Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
                              Add a comment
                              Helpful
                              Share

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                ADVERTISEMENT