Gujarat State Road Transport Corporation [GSRTC] Complaints & Reviews

I have tried to advance booking a ticket for 2 times & both the time online transaction were done & payment deduct from account & ticket booking observed failed and my booking reference is given below for your reference.
1) gs4257804 transaction date : 22.09.2017 &
2) gs4262099 transaction date : 23.09.2017
So for that after 48 hrs. Still i couldn't received my payment back. So please help me.

Regards,

Milind zinzuvadiya

Hi,
While travelling in gst bus gj 18 z 0140, mandvi to jamnagar, we had a tyre puncture. However there was no equipment in the bus to replace tyre e. G tyre jack. When asked the conductor he said if they are lucky they are provided with spare tyre. However it is shocking that he had to call up the depo to get the jack and such basic necessities when such things should be present in the bus by default. There were small kids and ladies in the bus. They had wait for almost 2-3 hours to get the tyre changed. I am a proud nri gujarati who prefers travelling in our state transport ratger than using personal car which i can very well afford. However such incidents raise my doubts and trust on our institution. Please take a note of this to avoid happening.

I am students... Traveling regular by bus.. But today the conductor o[censored]dela bus (Bus no.=gj 18 y 8537) at 10 :15 am misbehavior to me and the girls student who study b.com.. The behavior is very bad... I request to you that. For those action of conductor please take reasonable action to him... And take action to the conductor. Who is responsible...
Yours faithfully...

I had booked the bus from pune to valsad at 9pm. However when i reached the shivaji nagar bus stand at 8:50pm i was told the bus had left.
Its surprising the bus left ahead of time without waiting for the reserved passengers. I request you to take action against the concerned authorities and refund the ticket amount.
My trip code is 2100pnahmtexp51 and pnr no is g16767406

Dear sir/madam

We are tired for always waiting for bus after 6:00 pm for nadiad to dakor.

On today onwords only 01 bus is coming after 6:00 pm to tili time 7:28 pm.

This is very critical on navratri time & daily routine also.
Please understand about the traveling of huge manpower to nadiad to dakor.

We r tell this thing to depo manager.
But we r not satisfied for arrange the extra bus doe nadiad to dakor.

It is my complaint that from gandhinagar to politechnique via gujarat university bus is not available from 9:30 am to 11:15 am even 4-5 time oral complaint was made but no bus was kept available by the officer of gandhinagar bus station. Even though enough bus, driver and conducter was available and were spending time at bus station bus was not available and this negligence are repeated many times due to this negligence we have loss of study as we reach college and classes late so please take legal action on this

Navsari ankleshwar route bus via bardoli mandvi maujha gundia dehli valia, has stopped functioning since 3 to 4 months as new road was being constructed between maujha and rajpara, now the road work has been completed still bus service is stopped, so request you to talk to navsari depot and make bus service available, this bus has been running since last 50 years. So y it is not running now. I am from gundia village and people of gundia maujha rajpara petia are facing problem for traveling. And students of these villages are also facing problem.
Kindly look into the matter and resolve the problem as soon as possible

In the morning time between 8 to 9 the bus availability between krishnanagar to gandhinagar is very less due to which one bus be overloaded and having threat of accident etc.
Non availability of bus force people to travel in available one bus with inconvenience.in one bus, public of two buses travel.
The only one bus also does not come on time and regularly, on every monday the bus is cancelled, and thus people suffer a lot.
The number of buses between oick hours like 7 to 9 should be increased atleast one bus should be there in every fifteen minutes between pick hours, due to non availability students be late in exam and the some miss the other bus in next station.

On dt 18.09.2017 driver of bus bhuj mahuva bus no gj 18 z 0339 miss behave with customer of breackdow bus naransarovar to mangrol for to not carry the customer besides condector of naransarovar to mangrol submit the report through customs
This insidenc happened at bhachau old bus stand
I am also class 2 officer of gujarat government besides that they miss behave then think about common people
Please take necessary action and for help please contact me on [protected] or [protected]

I had booked 2 advance online tickets from baroda to bhavnagar last week for my parents. They had to journey on 16th september-2017 at 5:30 pm from baroda central bust station. They reached before time and waited for 8:30 pm mins 4 hours at the bus stop but the bus didn't come and they denied and told to my parents that you have to collect refund online because your tickets are purchased online. Then i tried a lot to cancel online but "time out" msg was reflected there.. They had to reach bhavnagar for some family emergency but not reached and mentally and physically they had to suffer a lot. Also we don't get refund.. So pls look into the matter and kindly do the needful as soon as possible.

Respected sir/madam,
I am naresh chadar who are doing job in santrampur block of mahisagar district gujarat since 3 years. I am continuous observing that the canteen of state transport depo santrampur always charging more than maximum retail prize (Mrp) in every product like amul milk, mineral bottle, cold drinks etc. If i talk about the amul milk gold prize then we find it is rs. 26/- is printed but they are charging rs. 30 and sometimes rs. 35/-. So in this regards i feel that they are deprive the rights from consumers, so i am requesting you to please take a appropriate action against the canteen of santrampur depo bus stand.
If i talk about the evidence then right now i have only witness but soon i would going to make a video on the same.
If you would like to take a investigation then you come with us for the investigation then you would also come to know the same.
Looking for your kind necessary action.
Regards,
Naresh

Respected sir,
I am travelling to baroda from rajkot in dwarka-vadodara bus & there is several complaints about sofa does not cleaned. As well as in my sofa i found glass pieces of window, how can i sleep in my sofa... When i asked to conductor about this he said workshop person is responsible for that...

Sir i don't have any regret about this problem bt i want to just let you know & kindly proceed further whoever is responsible for that... Hope for the proceed

Regards,
Responsible citizen of india

નમસ્કાર
હું ૩ દિવસ થી સુરત થી જુનાગઢ તારીખ ૧૭/૧૦/૨૦૧૭ ના જવા માટે ઓનલાઈન ટીકીટ બૂક કરવા નો પ્રયત્ન કરું છું, પણ GSRTC ની વેબસાઈટ માં ખામી હોવાના કારણે ટીકીટ બૂક નથી થતી, આના માટે મેં ૨ વાર GSRTC ના Toll Free Number ૧૮૦૦૨૩૩૬૬૬૬૬૬ માં કોલ કરેલ ત્યાં થી પણ સંતોષકારક જવાબ ના મળ્યો, અપને વિનંતી છે કે મારા પ્રશ્ન નું જલ્દી નિરાકરણ લાવો તેવી આસા સાથે મારી વાત ને વિરમું છું .

From bharuch to dahej root buses every time of perticular buses depo manager not put the bus and if they put after too much time with two buses. That not meani g of timming of them. If the bus driver or conductor are not on time regular then suspent them. Give them a single chance to change them. And also give aapplication to regulated the bus and add more buses because of more students are go early collage due to no busses before 2 hour. But they not take any type of actoins...

In radhanpur depot, i was stand in bus stand, when one bus driver reverseing the bus, he accidents me. When i qas go to talk with him in workshop, the drivers and workshop staff attached on me with metal rods and other tools, and they cuts my clothes and my luggages. And told me very bad words. Please file complaints on them and give me justice as early as possible.

Ravi darji
[protected]
Vadodara

Online transaction for ticket of volvo bus from vadodara amit nagar to ankleshwar gidc
Scheduled to departure at 10:40 am
Gsrtc ob reference number :- gs4238737

Money got deducted from bank account but i didnt got any ticket confirmation message nor any notifying email.

Resolve the following issue and make your payment gateways glitch free.

On 14th September 2017 I booked a ticket from Vadodara to keshod in VADODARA VERAVAL SLEEPER COACH BUS departing at 9:00 pm from Baroda central bus stand. But due to some reasons the bus which came was An Express & Hence I didn't Travel & the conductor informed me that my money will be refunded .
I REQUEST you to Refund it as soon as possible.
PNR Number:G16695215 Journey From:VADODARA CENTRAL BUS STAND Trip Code: 2100BRDVRLSTG30 Class: SLEEPER Route No.: SITTING Service From:BARODA CENTRAL BUS STATION No. of Seats: 1 Bank Txn. No. : JSBI[protected] OB Reference No.:GS4226232

Respected sir/ madam,

I travel from anand to ahmedabad and than to gandhinagar every week. I have to change the bus for gandhinagar from geetamandir busstation. Everytime i have to wait for 1 hour in the evening from 6 pm to 7 pm. And than this leads to the overflowing of the passengers in the bus and it gets very late for some of the commuters.

I request you to kindly please solve this problem.

Thank you,
Dhruvi gajjar
[protected]

To
ST CONTROL,
Respect sir;
Greeting of the day,

Not stopping bus at RK university . We have complain many time to Rajkot ST manager but no response from him. We have regular and official pass of ST from RK UNIVERSITY To RAJKOT ..
So request to infrom bus driver to stop at our university.
Thanks Faithfully

Name: Jay Narendrabhai Akbari
Roll no. 16SOPPH11003
Sem: 3rd
RK University
Rajkot 360020
Contact no. [protected]

I am a student of engineering college and am traveling gandhidham to kera everyday and i have used student pass.
Todat (14/09/2017) i am return to gandhidham in mandvi to rajkot bus it's arrived in bhuj 5:00 pm. But today driver is not stopping the bus in sundar puri. Even i am not alone me and my college friends and 3 passanger are requested but bus driver is not stopping bus. So please sir solve this problem, because i return everyday.
Date: 14/09/2017